Lennar Reviews

After living in the home for a few months we have found the level of craftsmanship to be below average. The yards they put in are already weed filled and we have had landscape companies advise the sod needs removed the soil needs treated and yard will need re sodded if we want to have a lawn however they stated that with the neighbors lawns being as bad and worse than ours it’s going to be a never ending battle. Also, the drywall finish is a joke. We have removed all ceiling light fixtures and use only lamps because the ceilings are an embarrassment I hate to even have people in the spare bedrooms it’s so bad. We also had a company come in and fix all the nail pops in the downstairs (we did this within the first month because it was so bad). We were aware we purchased a tract home and knew the quality would be less than any custom home. However, never did we think it would be this bad. I would also tell new buyers to be very aware of the “deals” advertised we purchased a home that met all criteria for the “summer deals package” and once we had a agreed on a purchase price we were then told we would NOT be given the advertised “deal” which is very frustrating as neighbors received this deal and those homes did not even meet the criteria. I have reached out numerous times to try to get an explanation as to why we were denied these incentives with NO answer. It’s very frustrating. When you see them advertise “Everything Is Included” that is absolutely not the truth. Believe me. ... More

During our building process, the sales team repeatedly gave us misinformation and took long * 2 answer questions. Since we have moved into our house the warranty department is slow to respond and lets things linger 4 a long time. After our first warranty appointment and claim, they sent two people out to work on some of the issues, but the rest is still left undone.

Document, document and maybe they will respond.

Considering what I paid for the property the workmanship on the house is poorly done! The materials used (i.e cabinets are cookie cutter, flooring is cheap) are of the lowest quality of builders grade material! Thus totally unexceptionable!!

Lennar personnel promised to resolve quality/warranty issue within 30 days of closing on our house on 30 September 2019. After delays, and in some cases, multiple attempts by Lennar appointed technicians, we still have lingering issues with exterior doors. We also submitted a Lennar warranty ticket on a cracked countertop in our master bathroom that still is not resolved. The exterior doors have had added added in various places around each door that look terrible and have not solved the door sealing issues. The exterior door seals need to be replaced with new seals that reliably seal the doors and look aesthetically Correct. ... More

Shoddy craftsmanship all over. Trying to get the house is built and sold for the bottom line and not really caring about the finished product.

New is not always better. I have purchased several homes in my life time being prior military. This last purchased property is questionable.

We are in our new Lennar house, and like it, but it was months late with us in a hotel. Minimal communication ( none from actual construction personnel). Moved in finally with no certificate of occupancy, many items incomplete that took weeks to complete. The company does some things beautifully, but then cheapens it. For example , the bathroom tiling is gorgeous, then they put the cheapest lights and fixtures possible, mentioning that you change them you void your warranty.

We moved in 7 months ago and have had workers here over 10 times. Rude office staff, subfloor issues, flooring issues, broken dryer, issue with kitchen sink, broken raucouses, broken doorbell, hole in floor, broken tread on staircase, etc. Had we known Lennar had poor craftsmanship, we would never have purchased this home. Do not recommend this builder.

Get everything Lennar promises to you in writing.

The people were great to work with. The actual house had many problems. Too many to list. Took months to actually have everything working properly! The contractors aren't worried about quality. They try to get everything done asap.

We built the new “everything’s included” home. Sounded like such a great thing. In order to get and “everything’s included” home, they cheat everywhere they can. Downstairs cabinets have soft close hardware. Get upstairs, not included. Plastic faucet upstairs on an upgraded laundry room. Only one hearing/air vent for the entire kitchen, living room, entryway. Upstairs is so hot and downstairs is freezing. Workmanship is poor. So many thing have had to be fixed already. Carpet is so cheap. We’ve been in the home 4 months and the carpet looks like it is 10 years old. Terrible, terrible quality. ... More

1. Seller did not allow me to buy a home without signing Solar roof agreement. I was left with only two options, buy or sign for 20/20 plan. 20/20 plan is a hoax. ”First 20” indicates that it is a 20 year agreement. “Second 20” indicates 20% reduction in price per unit solar energy consumed from roof. In fact, instead of getting benefit, I am paying ~30% more per unit as compared to local grid. Furthermore, Solar billing is weird. They do not provide details of solar energy consumed but they charge for consumption. In other words, I am paying twice on solar energy I consumed (to local grid as well as Solar company). It seems Solar software/hardware is defective. So far, they are not able to provide details of consumption but send regularly bill with unit price ~30% more than the local grid. I am still waiting for answers from Solar. 2. Quality materials are not used for construction. For example: Patio-door outer-dark-brown-border material is detaching from outer wall. 3. They did not install many items described in the plan. It is hard to follow-up with the company. They gave home without really completing the home. 3. Many staff members are not trust worthy! It costed me a lot for trusting some of the staff here. ... More

I was made to feel that I shouldn’t call with any complaints about interior and exterior construction.

Many issues still remain. Still upset that we were promised a refrigerator but did not receive it. Bought during April when they had the special but we did not receive it.

I bought a lennar home in Las Vegas, NV and now in Riverview. The only benefits is all inclusive. Cleanliness, responsiveness to problems, and customer service are almost non existent.

I bought the house in April and have experienced major problems with the home. As soon as I moved in had a problem with my drip system which causes the water to drip 24/7 and my water usage/bill to be high for four months. In addition, my breaker for my fridge constantly went out and caused a flood in my kitchen and food to spoil several times. Now my windows are leaking water in the house because it was not installed correctly. Such a headache and emotional stress with buying the house. When I also asked for a reimbursement with my food they stated they needed receipts. How would I know the fridge would keep going off and I would Need to keep my receipts. Trust in home buyer was not there even if I had pictures and videos of damages. ... More

The lack of job site supervision and quality control was extremely evident. The quality of workmanship was extremely poor and not up to par for a brand new home.

My husband and I had an awful experience with building and purchasing our home with Lennar. Our final home walk through appointment was cancelled one hour before we were to meet (after we had arranged to be off of work and had child care services lined up). The house at our final walk through was not finished (not cleaned with dead bugs everywhere, missing paint, holes in the walls/ceilings, all the blinds were missing, the seamless shower frame we paid for was not installed etc). We had to rush to close because Lennar forced us and we had to push Lennar for months to get everything fixed/corrected after we moved in. The house was so dirty I had to clean it myself before it would move anything in. We were so disappointed with Lennar that I would not recommend buying from them. ... More

I really had higher expectations from Lennar but I feel it fell short on several fronts...not going to recommend to any one. ..I would probably advice to stay away from Lennar given the price of the house and poor material and workmanship...sad !!

I love my home and it’s expected to have a few issues that need to be ironed out. With that being said, it shouldn’t take 6 months to replace pavers and the rear door lock is stripped and has an issue with the locking mechanism. Those are two of the major issues we have that refuse to be addressed.

Just weeks after moving in all nine upper kitchen cabinets came loose from wall and exploded when they hit the floor.....glass flew to every corner of lower level. All dishes shattered!!! Small grandkids had just finished making breakfast on counter below cabinets and would have been seriously insured or worse! Lennar found that all cabinets were screwed into wallboard/paper only!

Other than the initial sales process and the warranty personnel, the entire construction related process has been painful. Wouldn’t recommend.

nothing

We and 50-60 of our neighbors were all promised beautiful finished green spaces and a tot lot when we were in the sales process. Lennar never finished these and apparently has no plan to. Other neighborhoods have beautiful amenities for the same HOA cost we do. Different builders who keep their promises. We will have to hire legal council and go through mitigation for breach of the sales agreement as we were all told the same things and our neighborhood is not up to par. Items take FOREVER to be fixed on my home. We have had 3-4 people who are supposed to fix things. Why so many? Can Lennar not keep employees? Still waiting over 7 months to get our roof fixed. It's disappointing. No one expected perfection, but the take the money and run without finishing what was committed to leaves a lasting impression of Lennar as a builder. I would not buy in a Lennar community again until all of the green spaces and amenities promised were already put in. It's sad. We love our home, but our community is disappointed with Lennar's commitment to what they promised. ... More