Lennar Reviews

The buying experience went well. Our Lennar consultant was super helpful and upfront and honest. Probably a big reason why we purchased. The house looks great but I would say you see that a lot of "minimum builder grade" materials/equipment is used. We have found things that have need repairing after only a few months, but Lennar's customer care is very responsive and quick on getting them fixed. All in all... I would say we are satisfied, with the expectation we will have to look to improving things ourselves down the road.

for the first-month fixing service, 85% good, a lot of places that need to fix and the worker figures them out on time, but the 15% Is disappointed since they didn't finish them all, I spend an hour to mark the area which they said will come at the other day but they never came back. Now I took all the tapes off, don't want to spend any time finding them again. for the other issue report experience, I feel this is unacceptable. 1.Didn't get 3rd floor AC controller after move-in. 2.after a few months get the controller by a nice guy at Lennar, but the AC still can't work and no one comeback to fix it. 3.we still report the issue on the website. But no one reply as soon as we just moved in, sometimes no reply. 4.we just got this house for 4 months, the dishwasher can't dry, the internet connection has issues. overall, their houses are nice houses, they are in good design, good layout, good space, the community has a lot of activities. still recommended if someone wants to find a place to live. Just wish this builder working on construction details and service since those two points bother me the most. ... More

Our sales lady Letta was great to work with.

Love our brand new home!

Great service. Thank you very much

The sales person was not clear to explain the features to new first time home buyers especially not clear on operable windows and non operated windows

Nothing more to share as of now

I researched google for complaints and resolutions before I chose a builder. And Lennar was easily the best choice. When I had very minor issues. The Lennar team took care of them extremely quickly. There customer service is excellent.

Nick has been amazing through this while process!!!

Excellence sales department and great help from Construction post closing supervisor

Nice neighborhood with lots of things to do

I would highly recommend Lennar. Their staff is very professional and attentive to the needs of their customer.

The experience (even during COVID when we were dealing with the builders/contractor from 6 hours away) was relatively seamless. Any issues were dealt with immediately.

Very poor construction manager. As a customer you need to visit every day your home while construction if you want to save yourself. Before I bought the home they promised fence will come outside the property and it was not completed as promised. Would never recommend. With raising market these people dont even care to hear the concern once you close the home

Subfloor already makes noice , carpet work is horrible. Other than that house is beautiful.

We still have issues that have yet to be fixed since before we moved in. Getting ahold of anyone is impossible it’s like the got our money and we no longer matter

Excellent experience from the purchase to living. The team continues to be responsive to any needs that come up.

Didn't know you can't store anything above the garage in Lennar homes....at least not in our area. I was told it voids the warranty. This should not be allowed. Yard work(sodding) appears to be substandard. For 230/month, the water bill should be included. Lawn maintenance seems substandard.

This was my first home buying experience. If it wasn’t for my realtor helping me understand the process, I had no idea what was going on. A lot of the walk through issues were not fixed properly.

Lenner is a classy operation.

Lovely home, great neighborhood and amenities!

responsive to questions guiding in choosing options

We bought a home here and there were few items reported for repair 4 months ago. Have chased both builder and onsite manager and no response so far. Would never buy home from Lennar in future.

The home buying was terrific l really liked the budget school video, before our closing date.

We have had many issues with our home from cracking and collapsing concrete, broken sprinklers, so much settlement that our front door won’t lock and our fence gate won’t close, broken water heater, pooling water and more. Anytime we submit a request it takes months to get a result and weeks for our customer care rep to respond. Super stressful and disappointing.