Lennar Reviews

We had several minor issues that were corrected quickly. I grew up in Pa. and moved to NC. 10 years ago. Drywall finishing in the south is very poorly done. I'm guessing part of the problem is the rush to finish. It makes no sense to me that the garages are not painted. That could be done in less than 2 hours. Sales people were awesome. Very professional and helpful. Grass was put down in late October and were told there is no warranty on that. Pine straw is messy and blows around and we replaced that with mulch during Christmas week.

The homebuying process was smooth with Lennar.

The whole buying process was smooth. The staffs were very helpful and friendly. The whole team was fast on responding and tried hard to help the customers.

Alston and Damien made sure everything was working correctly on our new house and made repairs if needed.

Going back on this experience we should have walked away in the beginning. From our final walkthrough to 2 months later I have had someone from Lennar or their warranty people here almost every weekday putting bandaids on their poor quality homes. From issues that we brought up to the construction manager Ryan that we were promised to be fixed that were never fixed to cracked cabinets, crooked walls, bad lvp, plumbing leaks, bad landscaping that was supposed to be fixed and then only have fixed the list goes on and on. Buyers beware. This has been a nightmare of an experience that I would not wish on anyone. ... More

I started looking for my perfect single level home with no backyard neighbors in June 2024. I met Mechelle at the Lebanon, OR development but that didn't have what i was looking for. She would contact me about every quarter for the update on construction starts in Albany which lot would meet that criteria. In July, 2025 one became available. She was moved to a different Lennar site before I would be able to make an offer on that lot and turned my information over to sales agent Aaron. He was wonderful to work with but if it hadn't been for Mechelle and her contacts to keep me posted, this sale would not have happened. ... More

Found our desired home in a desired neighborhood with a great view, there were some issues that we noted right off the bat and these were addressed with the builder and they promised to take care of these. Most of them were taken care of but some were still lingering. One of the major issues was noticeable issues with the roof in various spots, specially the ridgeline, flashing not secured in some areas, and low spots. you would think that a reputable builder, at this level of home and pricing would make sure these were addressed prior to listing but we were the ones who found them and addressed them. There was an obvious issue with the back windows where the frames are clearly crooked and they were to take care of these before we closed, it wasn't, it is currently being addressed. We're starting to discover a lot of issues with the piping, we're getting lots of sediment and the faucets have to constantly be cleared of sand, which is concerning. Lastly, we had issues at closing, Lennar was not ready at the set time, we had movers in place, utilities, etc. and we wasted half a day ending up costing us more on the movers and just not being an enjoyable experience, this is the third home we close on and that was the worst experience we've had. ... More

did not get what was told and very bad communication not happy at all and will not recommend to no one

I can’t believe how this houses pass inspection! Connections paint and overall quality horrible !!

My experience with Lennar has been challenging and, at times, disappointing. From the outset, several issues were either missed or inadequately addressed, including problems identified during the inspection and final walkthrough. Some repairs were delayed, minimized, or proposed with solutions that did not meet reasonable quality standards. Communication required frequent follow-up on my part, and concerns often had to be reiterated multiple times before receiving attention. While some issues were eventually acknowledged, the overall process lacked consistency, accountability, and the level of care I expected when purchasing a new home. I hope Lennar improves its inspection, repair, and customer service processes to better support future homeowners. ... More

My first time looking at the 55+, I was very impressed. My salesman John Malone was patient with me since I was just looking and not ready to purchase. He checked in with me every few months to see where I was at with purchasing a home. When I was ready, he showed me the inventory that was available and I went to closing within a month. It was a great experience for me and I would not hesitate to refer others to him.

Closing on the house was confusing, we were given no updates until about a week before the closing when WE finally contacted Lennar and asked what was going on. The program the closing office was using to electronically sign didn't work, and they had to switch to a different program which stressed me out on a very busy day for me at work. The office we went to to pick up the keys was disorganized and very crowded with many people all trying to close. We were also disappointed that Lennar has cut out some basic components to the house, garage door opener, towel bars and toilet paper holders etc, making us have to track down and install them ourselves. Lennar's slogan used to be "everything's included", I guess not anymore. Also one month after purchasing the home, the hot water heater died. Warranty service sent a plumber out the same day, who said there was a loose wire, but he didn't say where the wire was. The manufacturer of the heater? At the circuit breaker? Either way it is working now. ... More

The home is beautiful, I love the openness of the kitchen and family room in one area. The whole house is well put together

Everyone was helpful. However, the technology is difficult to maneuver for a person without the knowledge to understand. And the mortgage process is so detailed. However I understand that is required. Lennar personnel helped me immensely.

Was not informed I had to buy and install towel holders . never bought a house with that not included. Also garage not finished off never had that issue as well. we have built 7 new homes in the last 10 years so I am aware of what other builders include. Price was very good for area.

I purchased a condo in Venice, Florida. The entire Lennar team was great! Thank you Denise and Josh, you and your team made it very easy and fun.

The place is amazing and the buying process super organized and easy but some materials and other parts of the house super cheap.

When you are looking at a home, they’ll tell you that $500 is needed as a down payment. But what they don’t tell you is hidden in their contract they have 90 days to refund the money. So to our surprise, after many unanswered, phone calls, and unanswered emails. We were given phone numbers that were disconnected and then finally they were sending the check to the wrong address. It was an address that we haven’t lived in in over two years, but I never gave them that so if you value your money, I would recommend going somewhere else to save the headache, frustration, and overall stres.

Very easy great help from the staff

The main problem I had is with the mailing address being different from the physical address. Also it would be nice if the buyers were given the measurements of the furnace filters. Perhaps leave one set of filters with the home.

The home buying processes with Lennar was excellent because of the people. April, Joe, Samer, and everyone involved were professional, excited to help, and made my experience memorable!

We love the home and the process and were surprised at the upgrades offered at an affordable cost. Walk through was easy and things were taken care of quickly however we are finding trade debris we missed (caulk and mortar in weird places). We also feel that sales is not informed of potential land and construction issues. In the days of work from home, we need internet and the lack of empathy or help from sales lacked when we discovered the lines were not completed at the street and hit the run around. I didn’t appreciate being pinned in the middle.

Shoppers experience was good

Very impressed and thankful for sales staff.

The entire process went very smoothly and everyone we had interacted with were courteous and responded quickly. We are very happy with our new home!