Lennar Reviews

1) Lawn was horrible at the time of closing. After 1 that I was told that it was layed months back without any property maintainanice. Due to this I have pay the expenses to replace it. 2) Restroom and others have issues 3) newly installed fridge needs repair Overall not happy of getting a brand new house and get these issues frequently

Disappointed. We have had Major issues and construction fixes. And appointments missed

Too many imperfections caused by fast and sloppy workmanship. The entire process is rushed from start to finish. Everywhere I look I find issues with finishing touches. We just moved in and we're already thinking about selling.

The whole experience was horrible. From the loan application to the walk-through. The company in my view cuts corners in their building. Not transparent about the HOA and what the HOA requires. Such as having to submit an application for landscaping. It’ felt like to me that Lennar is all about selling a house. Not providing transparency. For the amount you pay for the house you should get transparency with value. Was disappointed throughout the whole process. If I could do it all over again I would have passed on Lennar. That being said the company needs to work on the process being less stressful for buyers and much more honest and transparent from the loan application to the walk-through. Also be honest with everything in the build, and allow the owner to be able to change things such as paint before everything is put in the house. Anyways my experience from the loan application process to the walk through. Very disappointed all together and very stressful. ... More

The quality of the home is bad, everything was made rushed. One issue comes up after another. The construction managers drive around the neighborhood texting and driving not even looking up on the road since there is still contruction going on. There are kids on the neighborhood and its dangerous to let them out.

I am local to the home office, but was forced to close via remote video. Therefore no one was face to face to hand me the keys to my home. I asked how this would be handled and was assured they would have my keys at the neighborhood model home. I reached out to them after closing and was assured someone would be at the model home to provide me my keys that afternoon until 630PM, I drove the 45 minutes to the model home and no one was there. This started the lies and misinformation for the next 72 hours. I was told multiple stories about what the issue was. Finally they admitted they had lost the keys, when I asked for a solution I was met with contempt and lack of empathy. It took them 72 hours to finally change the locks and provide me with keys to my home. However they also lost my mailbox keys, since they were with the original set of keys. This took two weeks to resolve and only after they had miraculously found the lost keys. When I asked for compensation for time spent locked out of my home I was met with ire and treated as if I was in the wrong. I still have never been made whole and essentially tossed aside. This seems to be an issue with Lennar as the same thing happened in 2018 when I bought a different house they had misplaced the keys however at that time the sales rep was on top of it and we had the keys within a few hours. I will never buy another home from Lennar. ... More

please remove my name from the entrance of the building for the private and we do not walk through the entrance since we have different entrance. the garage door is automatically open and close . need to be fixed asap.

Not good quality construction

Me and my family where in process of buying a new construction from them, well once all came down to paperwork the appraiser under praised it AND THEY WOULDNT BUDGE! You would think we’ll sale th house to us for that price he “appraised” it for shoot I’ll even settle for 10k over appraisal! BUT, not lennar lol noooooo they CANCELLED ALL PAPERWORK TERMINATED OUR HOME BUYING PROCESS THE ONLY GOOD WAS GETTING OUR MONEY BACK! DO NOT I REPEAT DO NOT BUY OR ANYTHING FROM THEM! THEY SAY THEY ARE HERE TO “HELP” YOU BUT CAN GIVE 2 SH*TS ABOUT YOU OR ANYONE ELSE!

I bought Lennar Home Second time. Once I moved in the New house. After one month later so many quality issues are appeared in this house. when I did the service request. The Customer service Representative are so unprofessional and they are omitting the reputation of Lennar Home Builder. They are just making the customer upset rather than help them. I recommend all my Friends and relatives not to buy any Lennar Homes in Future. its Quality and services are very low day by day. Investing money to buy Lennar Home is now Powering water on the sand.

My experience has been very very bad been in my home for almost months door knobs falling off Clay said scraw them back on with a screwdriver I'm not doing that only a month and a half old dishwasher leak island bulking no one answers to fix the problem he said I didn't water the grass Thats why it's dead no mama I promise to GodI watered the Grass it was dead when I moved in All I want is my house Fixed. And grass fixed Terri.c

Overall horrible experience from start to finish....and I ended up going with another builder!!!!

Absolute garbage. Will never buy lennar again

My first-time home buying experience with Lennar was extremely disappointing, and I feel obligated to warn other homebuyers especially first-timers before they commit to this builder. From the beginning, communication was a major problem, especially from both the loan officer Nick and the construction manager Nick. As a first-time buyer, I expected guidance, reminders, and clarity throughout the process. Instead, I constantly had to remind them of important deadlines and follow-up on documents that they should have been managing. Their lack of communication created unnecessary stress and confusion from start to finish. The situation became even worse when we were told our home would be ready for signing before the end of the month. Based on Lennar’s own timeline, I informed my landlord that we would be moving out by the end of the month. But sure enough, we were delayed from our original closing date which was NOT due to the home not being ready, but entirely because of the loan officer Nick’s failure to properly walk me through the loan process, explain documents I didn’t understand, and communicate critical deadlines for submitting paperwork. My original closing date was October 5th. It was delayed the day before twice in a row. I didn’t end up closing until October 23rd. That nearly three-week delay left me and my family extremely stressed, unsure if we would even be able to secure the home before the date we told our landlord we would be moving out. All of this could have been avoided with basic communication and professionalism. The worst part of the entire buying experience came at the end, when I had already committed and had no choice but to move forward after giving my landlord our move out date. On top of that, the construction manager and his contractors failed to address the issues listed in my third-party inspection which I paid for out of pocket. Most items were simple, obvious fixes, yet many were ignored or “repaired” in a sloppy, half-done way. It felt like they wanted to rush through instead of ensuring the home was delivered in proper condition. To be fair, the only positive experience I had with Lennar was at the beginning with the sales consultant Dan, who was very informative and communicative. He was actually the reason I proceeded with Lennar in the first place. Unfortunately, everything after that especially the loan and construction process was the complete opposite. After this experience, I will never buy another home from Lennar again. The stress, lack of communication, last-minute delays, and poor quality of repairs completely ruined what should have been an exciting milestone. I’d honestly rather go back to renting than deal with another home purchase through them. I strongly recommend future buyers to proceed with caution, get your own third-party inspection, and be prepared for a lack of accountability from their team. ... More

I was informed before closing and after the initial inspection that I paid for that all deficiencies would be fixed. There was a minor crack in the outside foundation. I commented about it and was told by the independent inspector. Don't worry the builders correct that. After I paid wired funds I had to sign off on repairs being completed. There i was told: company policy says we don't fix that crack. They don't put a glaze on it either. I was informed about 8 missing window blinds were a deficiency. Same response: company policy we don't fix that. I was also brought to the backyard and told you were told you would get sod for your entire yard. Well we don't do that.bCompany policy. You get some. You better pay a lot of money to water it or it will look dead. It won't be dead. Trust us. If I could unbuy this house I would. Oh and on top of this during closing you took too much money from my account. Did you apply it to my mortgage? Absolutely not. Did you give me an option to bring a check? No. Did you let me bring cash? No. Did you let me send them via ACH and pay less. No. So the overpayment lies in limbo. I called and asked can you just print it for me. No company policy. My take home message: lennar we will treat the home buyer like garbage. ... More

Some of my neighbors who signed the home around the date I signed got way better deals . I trusted sales person and thought they will do right. But I felt like I got cheated.

No customer service Many building defects and complaints that have never been addressed. Misrepresentation and fraudulent information that were given. False advertisement and misleading information given to purchasers. Ceiling lights outlets don’t work in any of the rooms Light switches are improperly installed Insects and chips everywhere including other defects Doorbell does not work properly HOA - Lawn Care HOA fee higher than quoted prior to purchasing the home Many other false statements about the property No follow up to complaints

Throughout the home buying process we were sent many documents and forms with errors then pressured to sign them even after we asked for them to be corrected. Details like the home address and payment amount were not correct, as well as other important details that make a big difference when buying a home. Trevin seemed to be the source of many of these major errors and even after speaking to him on the phone they failed to be fixed. We constantly felt like we were being mislead by representatives from Lennar with many different parties saying very different things, often times contradictory. Overall the communication was extremely poor and Lennar needs to do a better job training its employees how to properly share information. As far as the home itself, we have found many details that seem like they were completed hastily during building and will need to be fixed. ... More

Absolutely poor quality worksmanship well outside ROC standards the builder allows to pass inspections. Dealing with their finance team is a nightmare - failure to close on time due to their errors and still asking for more documents months after closing.

Lets start at the beginning. We came to Veranda preserve to purchase twin homes, for my wife and I, and for our daughters to live next door., Mind you we lived in the Tampa Area, before the purchase. First we told the salesperson that showed the homes, that we didn't want an electric compartment outside our home. Next we asked about fencing in both yards, without a divider fence. After we left the agent kept telling us what lots we were purchasing, but being a distance, we thought we were getting the house with the wood plank tile. Well at the first home walk through we were shown the the wrong home with the electrical compartment out on the lawn, and no wood plank tile flooring. Then come to find out WE HAD to install a divider fence WE still cant program the Ring doorbell and the Schlage deadbolt. Did the reset on the Ring quite a few times, and it wont connect. The Schlage deadbolts lights wont come on to program it. And just this week we had the AC go out. There was water in the pan. We drained the pan and line, but next morning the pan was full of water. The AC got fixed after we call Lennar for no AC. The problem was the drainage line was not properly installed, and the water wouldn't drain because of the angle of the hose. Then there is the minor things, like opening up the refrigerator, and the door hits the light switch. and Cabinet door handles hit the walls when opening. Oh lets not forget getting the glue off the floors or the sprinklers flooding both sides of the back ward. Being a Realtor, I shake my head at all the false things we were told, and the poor designing of the cabinets and refrigerator. I will be surprised if I ever get a response to this. Not a great feeling to want to refer clients to these homes. ... More

My worst experience buying a home! I can’t even have a shed because the HOA said so. I’ve had to fix two doors because they don’t close. When I replaced the carpet with LVP, the amount of trash and debris swept under the trim was unbelievable! I have pictures. My yard looks like a construction site with the trash left in it. My vehicles need to be washed every 2 days because of the dust. Vouchers should be given for car washes. I don’t understand why when the sod is laid that that the good sod is in the front of the home and the crap sod is in the back. The sprinkler system only does the front and side of the home. I added additional rain bird sprinklers and fought through construction debris to get it installed. I’m fed up the Lennar and the price we paid for our home. My recommendation is don’t but unless you want and are able to deal with bull crap. ... More

Worst, irresponsible, immoral builder in the US! Run away from their lucrative offers, before you end up in the trap and realize what a mirage it was.

It was horrible! They robbed me 15k and I would never buy or recommend anyone to buy a house with this company!

The staff was generally unhelpful, often disrespectful, and consistently untimely. The overall workmanship and quality of materials used in the home are subpar. When I moved in, the house appeared hastily assembled—there was glue left on the floors (which is still there, as the property manager was unable to remove it), and multiple cabinets were misaligned and required adjustment. Several doors and paint areas were left incomplete or showed noticeable yellowing. The paint has been cracked since day one and continues to worsen, despite multiple requests for repair. Overall, the quality and follow-through have been disappointing. ... More

Its cheap quality no power outlet for kitchen iland no lock for bed rooms and master bath room no internet outlet , you need to make a hole to any wall to get internet connection no response from lennar support team except virtual visit which cannot resolve anything worst finishing on front porch and back patio no blinds for back patio door no water softener loop no gutters