Lennar Reviews

Major construction issue brought to us days before settlement was scheduled.They didn’t run electric from the house to the street! AC hadn’t been installed, no one worked on all the unfinished work on the inside for quite some time. All painting and finish work is absolutely awful. We were told much will be corrected but nothing was done. Delay after delay and if they did the work needed on the inside, it would delay settlement even further. We were told our expectations were too high and that we weren’t buying a home on Kiawah Island or Mount Pleasant (we’re in Summerville). We should have walked and I regret accepting what I came to realize was a very bad idea and experience. ... More

Four days before closing, I completed my first walk-through and identified several repairs that needed to be done. On the day of closing, none of those repairs had been completed. I was assured that if I signed off on the work orders, the repairs would be made promptly. To this day, many of the repairs remain unfinished. I have observed workers sitting in the office using their phones instead of completing the necessary work. This ongoing neglect has caused unnecessary stress and frustration. I am requesting that all repairs be completed immediately and that I be made whole for the inconvenience and lack of follow-through. ... More

This has been the worst home purchase experience ever between the sales person telling you whatever you wanted to hear and lying about follow ups, along with misrepresentation of the property and what you can actually do and now an ongoing battle with the builder and the county regarding land rights And building issues. Do not ever buy from this builder!

1. Incomplete and Substandard Work • The house was not properly painted only a primer coat was applied, which is completely unacceptable for a new home. • The shower door installed is incorrect and does not match what was agreed upon or expected. • Drywall (sheetrock) throughout the house is already cracking and separating, which indicates poor workmanship or materials. • Windows are not sealed properly, potentially leading to energy inefficiency and water damage and mold. • There are serious ventilation issues that affect air quality and comfort. • The HVAC system is deficient and either not functioning correctly or improperly installed. • Roofing defects have already emerged, raising concerns about water intrusion and long-term durability 2. Ignored Notifications I notified your team of these problems within the first 30 days of moving in well within any reasonable defect liability or warranty period. Instead of resolving the issues promptly and professionally, I was given the runaround and excuses. No clear plan or commitment was made to correct these issues, despite multiple follow-ups on my end. 3. Loan Issues Additionally, the mortgage terms I agreed to are not what was ultimately finalized. The discrepancies have created significant financial stress and feel deceptive. I trusted your team to guide me through this process ethically, and I now feel misled. This entire experience has not only been stressful and disappointing, but it also feels like a breach of trust and good faith. I purchased a new home, and what I received is far below what was promised and paid for. In addition to the physical problems with the home, there are major concerns regarding the loan process. The mortgage terms I agreed to were not what was ultimately finalized. Most critically, my 20% down payment was not properly reflected or credited in the finalized loan documents. This discrepancy has created significant financial stress and appears to be a serious oversight if not a deliberate misrepresentation. I trusted your team to guide me through the process with transparency and integrity, and I now feel misled. ... More

Beware. TREC contracts are easier. The salesperson will ignore you and lie to you about your closing. The concierge doesn't know anything.

Even after 3rd party inspection they said fixed AC but they cheated, very first day ac stoped working I had to stay with our AC for 5 days, now it's Gas leak from stove even though it's in warranty they don't take responsibility and making us wait 10 days without cooking. Floors are uneven , every bad workmanship, they dnt fix issue.

Lennar they offer great programs when it comes to financing but the whole process to get inside a new home is a complete nightmare. Communication.Is horrible I had to constantly call to see if there was any updates and leave multiple messages and have even my realtor reach out before we would hear back our closing date was pushed 3 different times to a point where we were almost homeless and no place to go I had to get the director of construction involved just to have them get our house to a point of being able to move in on the closing date they had. We had to move a bunch of things around schedule wise and then even after we closed on the house(Which there was NO new home celebration like they tell you) there was still things that had to be completed and final inspections that still had to be done which ALL of these things are supposed to be completed and good before a client closes on a brand new home. We are not ever going to buy a house through Lennar again. ... More

Overall Experience was extremely poor. From the "common" items left out of the building process such as towel bars and Shower rods, to the fact that NO underground sprinkling system was installed to water the new sod - leaving that 2K responsibility to the new homeowner, to a disastrous 2 day closing event. At this point I am very sorry I ever signed the Purchase Agreement.

Very bad experience. They told me Aug interest rate will appt to to me. After I bought house they change to 7.125. Literally they cheated me.

The only "good" experience was dealing with the professionalism of the sales and title teams. The mortgage team and the builders after you've closed are by far the worst home buying experience I've had.

My experience with Lennar has been awful. I was given misinformation from my Lennar mortgage representative on several occasions making the process a nightmare. Then I was promised that a list of items would be completed by the builder prior to my virtual walk-through. They were not, but promised to be done prior to closing. It's now been six weeks since I closed and I'm still waiting for many things to be fixed. I'm frustrated and very unhappy with Lennar.

Sales in this area are terrible - if you are looking go to Anna or McKinney as they have responsive sales people, not here. After closing when I took possession I arrived to find my house unlocked, the door scraped and a stain on the carpet. I contacted my salesperson and she replied "ok". Items I was assured were completed indeed were not. I could continue but you get the picture. The closing experience was great! My loam officer was incredible and made it easy.

Do not close on your home unless you have all items complete and finished to your liking.

I love the truth. I was deceived when I bought the house. I was told that if I bought an average townhouse, it would come with appliances. But when I agreed, they told me that they wouldn't let me buy it with appliances. Self-respecting companies don't do that.

Not impressed with the quality and workmanship

Lennar title is absolutely bad company with very bad people, who don't know/understand anything

Lennar's motto is "Everything is included" I just got done buying 6,500 dollar gutters, and 1000 dollars worth of ceiling fans because they didn't bother putting either of those in the home. A 16 dollar light in the bedrooms would have given us light, but they wanted to save money. Pavers without polymeric sand? just set them on the ground and leave huge gaps. I don't have working street lights on the entire street I live on. The backyard is nothing but weeds with no sprinklers, the HOA is oppressive with rules you can't imagine. if you want to feel like you are living in a town house but you have a tiny patch of grass you have to mow for the HOA, this is the home for you. There are two ways in, and insufficient parking, so every day I have to navigate past narrow rows of cars on either side of the road, Years ago, people would never have accepted shoddy houses with insufficient parking and 2 feet of yard on either side, but everything got worse. I was a sucker, don't be a sucker. The regret is so strong that everyday I wake up angry - did I mention, I wake up to the horn of a train? Oh yeah, Rivington, everyone can hear the trains, and they run every 30 minutes from 5am until late at night. ... More

Team at Lennar will not even resolve issues that were pointed out before closing. Their VP told us to take it or leave it as they are not going to repair the fixes we pointed out. Example, screws were not covered in the garage which should have been. Entry had pink all over the entrance. They do not stand up their core values - https://www.lennar.com/about/core-values

Truly the most nightmare experience ever. Just 1.5 months in, I need more fingers just to count the amount of problems I’ve encountered with this house and the whole process. I truthfully regret ever buying this house, and would not recommend Lennar to anyone ever.

Make sure you do inspections before you close. Understand and agree on floor plan before signing purchase agreements. Pay attention to walk through and take notes, after that you are on your own.

Buying a first home is supposed to be a joyous, monumental achievement. For me, it turned into an unnecessarily stressful and deeply unpleasant experience, largely due to a complete lack of professionalism, empathy, and communication from the team, particularly the Lennar employee handling the initial process. The very first interaction, which should set an encouraging tone, was instead one of humiliation. While running my numbers, the Lennar representative managed to make me feel "less than"—as if I wasn't worthy of buying a home. This is unacceptable. As a first-time buyer, you already carry a significant amount of anxiety about your finances. To have a professional, whose job it is to facilitate this dream, actively make you feel small or inadequate completely poisons the well. This process is a major life milestone, not a high-stakes interrogation. The complete lack of emotional intelligence shown was appalling and turned what should have been an exciting meeting into a source of personal distress. Once the initial hurdle was cleared, the lack of communication only intensified. It was, and honestly, still is, horrible. Buying a new construction home requires clear, consistent updates—on construction progress, financing deadlines, and closing details. Instead, I faced radio silence, unanswered emails, and the constant stress of not knowing where things stood. I spent more time chasing updates than I did celebrating the fact that I was buying a home. This forced me to live in a state of perpetual anxiety, wondering if the deal was secretly falling apart due to their negligence. The only thing that mattered to the company, it seems, was the successful transfer of funds. "They got their money," and that appears to be the only metric of success they cared about. The human element—the understanding that this was a person achieving a long-held dream—was entirely absent. This was not a pleasant achievement; it was a battle of attrition against poor service. While I ultimately achieved the milestone of homeownership, the journey was so soured by the team's behavior that the victory feels muted and tainted. For anyone considering a first-time purchase with Lennar, be prepared for a purely transactional experience where your feelings and milestones are secondary to the sale. While I now have a home, the process itself was a 1 out of 5 stars. The lack of courtesy, respect, and basic communication turned a moment of triumph into one of frustration and bitter disappointment. I strongly urge future buyers to advocate fiercely for themselves, document every communication (or lack thereof), and not tolerate any employee who makes them feel unworthy. You are the customer, and you deserve a respected, professional, and clear path to homeownership. This was something that I wish was different. I am still going with unanswered questions, answers and lack of. The home is beautiful but the material is not quality. Just putting something on the wall as of tape the paint is coming off and all I am seeing is drywall. A piece of Scotch tape should not do that for your home. The junction box is not mounted in the wall correctly which is unsafe, a city violation and the only way I was able to find this out was by putting a ceiling fan in my home. it looks like it was done all quickly with the lack of. I have a switch that leads nowhere only because there are to 2 negative wires connected to it. So you have to wonder where is the positive line?? In the wall which has me worried but now my money has to be spent on an electrician to come out and take a look at my brand new home to make sure it's safe for my FAMILY. ... More

We bought a brand new house from Lennar. This is a great little house. Perfect for our lifestyle. We opted to purchase the washer and dryer with the house. Washer works fine. Dryer came missing a filter, filter frame, and a humidity sensor. If you use the dryer without a filter frame and filter, your clothes get sucked into and behind the drum. Lennar will not fix or replace the dryer. They say, it’s LG’s responsibility. We have lived here without a working dryer for almost 2 months. Lennar will not communicate or support the homeowner. The situation has ruined all trust with Lennar.Lennar should have done a better inspection when they had LG put the dryer in the house. If Lennar is not going to support the homeowner, they should not give customers the option to buy washer and dryers. Where is the integrity? I will never buy anything from Lennar again. ... More

Well you are in a beautiful new home and your CCR tells you the home is cheaply made with poor products first two weeks lights had to be changed door off hinge hole in door from stopper patched up shelves misaligned stove door ajar

My whole experience was horrible. From start to end. Even after I closed the house was gross, the construction guy did not fixed the window that I pointed out during my last walk. They took forever to do the final city inspection even after I had already closed on the house. My gas was cut off because no one informed me that the city had done the inspection several weeks after I closed even though I would call weekly and could never get answers. I will never do business with you again and if it wasn’t because my wife wanted the house in that community I would have given y’all the finger. Beyond Horrible experience ... More

After moving in(Rise at Legacy hills,Celina), I quickly noticed several issues caused by poor-quality materials and workmanship. Lennar even planted a dead plant, which they refused to cover under warranty. I reported it within a week, but they still placed the responsibility on me as the homeowner. In the bathroom, the caulking was not done properly, leading to water leakage from the faucet within the first week, yet they insisted this was a homeowner maintenance issue. The blinds that were offered as an incentive turned out to be extremely cheap and do not function properly. The lock has broken multiple times, and although they repaired it, the chrome finish continues to peel off. The landscaping was also poorly done, resulting in water clogging on the right side of the house. Their explanation was that the issue is caused by my neighbor overwatering, which I find unreasonable. It has only been a couple of months since I moved in, and I’ve already encountered these problems. Based on this experience, I can only expect things to get worse over time. ... More