Lennar Reviews

Waiting on work to be finish 6 months after closing

Make sure you have a Realtor BEFORE visiting model homes!!

Buying experience was great.

Love our new Lennar home!

Our sales contact, Kaleigh was great!! Jim, our lead contractor was very responsive too.

The beginning of the process started fine, the sales department knows how to pull emotional strings. Lennar’s tag line of “everything’s included” is only true for luxury homes. Every room in the home I purchased has issues with quality and poor installation, just barely to squeeze by the building code. Sod was laid over garbage in the yard and patched together with a variety of grasses. All in all, I paid for a roof and walls. There were no quality checks during construction. I had to contact the mortgage department (Lennar was the lender) twice as my HOA almost sent me to collections. The HOA dues collected at closing were not sent to the HOA and would not have been sent if I hadn’t pointed out their oversight. I will never purchase a Lennar home again, and I should have done my research as colleagues told me later of situations either they had or heard about regarding Lennar. ... More

Cindy at east highland Lilburn the new house sale agent was very unprofessional never called me for walk through never returned any of my calls Very bad experience. First time my walk through got cancelled she never informed me second time she never confirmed my walk through time. She were not helpful at all.

Lennar (at Malone) was very forthright with any complications during the build process. They kept us appraised of new developments and progress on our new build along the way--including sending us pictures-- which I thought was a very nice touch. Michael in the front office always took his time to respond sincerely and concisely to any queries we had, and allayed our fear with the right information. There is also no "upsell" with this company-- what you see is what you get. Whatever wasn't done to your satisfaction will be fixed. Since moving in, every little fault we have found from minor issues to exterior paint complaints to drywall repair and so on, Chris, Andrew and team has sent professionals to fix it. It does take a little bit of time (I have even heard some grumblings about that), but I understand workloads these folks go through, and they have always shown up. It hasn't been an easy year or two (snowed in, rains, coronavirus) but the dedicated speed and professionalism that this team has worked with while maintaining quality has truly been commendable. Keep up the good work, Lennar! ... More

Lennar is not good at communicating. There was no contact that wasn’t initiated by me, even when there are problems with the build or closing. And even when I did hear from them, they frequently didn’t provide all the information needed/required. I am happy with the house but feel like many of my grey hairs can be tied directly to trying to get Lennar to tell me what was going on with the house.

Darrick and Cheryl was real great!

Zero transparency during the build. Build was months behind. Closing was a disaster. Quality was very poor for the price Only saving grace for Lennar has been the warranty process, to which they have been very responsive.

Bought in the middle of the pandemic and the housing shortage. Sometimes the most prestigious of organizations prioritize gain versus quality. I moved in 4 months ago and it took a lot of effort to address all the poor workmanship and materials. They are still being worked on. I believe the issues I am experiencing could have been avoided if there was accountability on making sure the final product met expectations. No light bulb in the garage and uneven floors (both 1st and 2nd floors) to name a few that should be noticeable but was deemed acceptable by Lennar's inspectors/QA.

The Heritage Landing development is beautiful

I quite disappointed in what I'm learning about the vacation home part of the community. Very noisy, crime, etc.

The sales agent Tina is great! Tom the customer care specialist is responsive and helpful. Well, my closing was pushed out several times and lennar wanted me to pay to lock my rate in which I thought wasn't very cool since they were the ones that kept pushing my date out. Secondly, Once I do get into my home the Furnance wasn't working, which Tom addressed quickly, however as the weather warmed I find my AC isn't working to which I submitted a ticket through the lennar portal, but all I've heard so far is crickets. Certain little shortcuts that I notice after the final walk through, once I got moved in, kind of show a lack of quality, but hey I guess you get what you pay for. Wait, not really! ... More

It is clear that the point was to complete our house as soon as possible and cut corners. We were given the run around on everything and all involved Lennar employees were more interested in other things than helping us. It takes forever for things under warranty to get replaced and have someone come out to do so. Th Customer Warranty Rep said multiple times "thats all you can do" on things link the staining of the railing, the crappy wood used for our front step, and pretty much everything else. Also, the contractors they used are not very good and they do not care and stonewall to avoid fixing things. ... More

Very responsive and easy to work with

Fantastic experience, would definitely recommend

It was a very smooth process that I had thought before the construction was started. The construction manager was willing to listen each and every request we had and had tried his best to complete them. The sales team was very helpful in getting lot booked and they also allowed to change our decision for a couple of times. In last the customer service team had done great job in accommodating requested rime for the inspection and allowed us extra time for the final walk.

total lack of communication between departments and companies

Excellent over all. Love my new home!

The new warranty system sucks

Good communication, timely response and customer satisfaction

I wanted to move in on the closing date that was promised. So I was ok if there were 2 or 3 items that could be fixed later. But I had around 45 items on the list. After 4 months, there are still several items that haven't been fixed. Especially the windows have so many scratches. Contractors from different companies have visited and taken a note of all the issues. Still there is no resolution. The painting/Stain on the rails are so poorly done. The house was not cleaned and I still dont have this resolved on the places where I cant reach. I would never trust Lennar with such poor experience.

We love our Lennar home!