Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22028 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22028 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lack of customer support, construction managers did not keep up with sub contractors.

  • Anonymous
  • Verified Homebuyer
  • September 08, 2021
  • Oviedo, FL

Dont close until puch list items are complete

Lennar responded:
Hi, thank you for your review. We would like to apologize for the frustrations you expressed regarding incomplete items and lack of support provided. If there are any issues outstanding, please contact us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 2

Responsiveness 1

Lennar - Lennar has been very responsive to helping fix issues after moving

  • Celeste O.
  • Verified Homebuyer
  • September 08, 2021
  • Camas, WA

Lennar has been very responsive to helping fix issues after moving into our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Incentives included in early on purchasing.

  • Robert D.
  • Verified Homebuyer
  • September 08, 2021
  • Monroe Township, NJ

Incentives included in early on purchasing of home in New Development at Venue at Monroe.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Dennis, from beginning to end was a gem!!!!

  • AnnaMaria D.
  • Verified Homebuyer
  • September 08, 2021
  • Morristown, NJ

I would like to have Lennar know that the ultimate reason for our purchase was the professional service that was given to us by Dennis. From the greeting to our final closing Dennis was an absolute pleasure.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We are so happy with our new home. Such a well built home and enjoy all the extras they included with the purchase of this home!

  • Dennis L.
  • Verified Homebuyer
  • September 08, 2021
  • Fort Myers, FL

Lennar made the process of buying one of their homes easily! We are very happy with our choice trusting Lennar builders!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Great experience from the beginning.

  • Esther H.
  • Verified Homebuyer
  • September 08, 2021
  • Bonney Lake, WA

Great experience from the beginning. Consistent great service form every member of the team. Thank you so much for everything.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I would like them to repair the issues with my home

  • Samuel A.
  • Verified Homebuyer
  • September 07, 2021
  • North Las Vegas, NV

I would like them to repair the issues with my home

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Quality of staff at both Sales and Construction areas. Both were very responsive to all inquiries.

  • Robert S.
  • Verified Homebuyer
  • September 07, 2021
  • Chanhassen, MN

Would rate this experience Best Experience of the last two homes we purchased new in S. Riding and Leesburg, VA, and this one in Chanhassen, MN.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Dealing with Lennar for the past couple months has been nothing

  • Luis P.
  • Verified Homebuyer
  • September 07, 2021
  • Zephyrhills, FL

Dealing with Lennar for the past couple months has been nothing short of pure misery a complete disappointment. You open a warranty request and they keep you ignoring you. Multiples times I'm been trying to hold the warranty service from my community and not luck.

Total Score 4


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Personnel very friendly and helpful.

  • Barbara H.
  • Verified Homebuyer
  • September 07, 2021
  • Raleigh, NC

Personnel very friendly and helpful. Home materials used were inferior. Interior paint chalky, appliances installed incorrectly, sound of garage door opening and closing very loud, backyard grading nonexistent, sod crabgrass and weeds, much more...

Lennar responded:
Hi Barbara, thank you for your review. We are sorry to hear about the disappointment you have expressed regarding the finishes and workmanship in your new home. If there are any items that need attention, please reach out to us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

The Team

  • Michelle G.
  • Verified Homebuyer
  • September 07, 2021
  • Exton, PA

What stood out to me the most with buying my Lennar home was the Lennar Team! More specifically Christine Monastra. She brings customer service to a totally different level. I moved into one of the last homes so it was already built when I made settlement. The home is gorgeous and fit all my needs. With that said, there have been a few hiccups, HOWEVER without fail, Christine was ALWAYS there to assist. The issues were completed quickly and she immediately followed up regarding satisfaction of the service and stayed on top of her team if further action was needed. Lennar has a GEM in ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth process

  • Anonymous
  • Verified Homebuyer
  • September 07, 2021
  • California, MD

Everyone was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Great home.

  • James S.
  • Verified Homebuyer
  • September 07, 2021
  • Saratoga Springs, UT

Great home. Excellent lending experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Every single person was super professional

  • Patricia P.
  • Verified Homebuyer
  • September 07, 2021
  • Reno, NV

Lennar goes above and beyond to make sure that you are completely satisfied with the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The salesman was outstanding.

  • Nelson T.
  • Verified Homebuyer
  • September 07, 2021
  • Winter Springs, FL

Great price for the all inclusive concept.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

The ease of the pr

  • Robert M.
  • Verified Homebuyer
  • September 07, 2021
  • Riverview, FL

Great Builder great homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pressure to purchase and workmanship.

  • Anonymous
  • Verified Homebuyer
  • September 07, 2021
  • Raleigh, NC

Although we enjoy and like the community and neighbors, we were very disappointed with the quality of materials used and workmanship. As an example, we noticed the commode in the guest bathroom was extremely off center. Lennar refused to do anything about it and said it was within their level of tolerance. Quarter round molding in kitchen not finished with a mitered edge. Again, we were told, "that's the way we finish that area". They gave us a piece of molding so we can finish it to our "liking". The value is just not there for the money charged. As for the pressure to buy, Everytime we ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Everything is NOT included

  • John B.
  • Verified Homebuyer
  • September 07, 2021
  • Mount Holly, NC

Check every detail before accepting the house. Everything is NOT included. Many problems with the subcontractors' quality and workmanship. Lawns are especially rough.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great but could be Better.

  • Brent H.
  • Verified Homebuyer
  • September 07, 2021
  • Henderson, NV

Lennar has professional and courteous to deal with. Martha and Duke have been great to work with. Our Lennar agent, Dawn was great in answering all our questions in a timely manner. However, after accepting the house a few things have been at or below average. On closing day, we were left to fend for ourselves, did not know where to get our mail key, garage remotes did not work, no explanation on the Schlage keyless lock system, how to obtain the RFID chip for the gate entry, etc. A helpful explanation sheet would have been very helpful. I even wrote something up myself and submitted it ...

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Lennar - THE HOUSE WAS GREAT THE YARD WAS TERRIBLE.

  • Rick C.
  • Verified Homebuyer
  • September 07, 2021
  • Charlotte, NC

THE HOUSE WAS GREAT THE YARD WAS TERRIBLE. ADDRESSED THE ISSUE AT CLOSING AND NOTHING IS BEING DONE ABOUT IT!

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 1

Viet kept us up to date with our build every week. He let us know what they contractors were gonna be doing the current week and what they would be doing the next week.

  • Jeffery C.
  • Verified Homebuyer
  • September 07, 2021
  • Bargersville, IN

We are very happy with our new home. The process went smoothly for us. We had a few things that needed correcting and it was taken care very well. it did not happen as quick as I would have liked but the work was done to my satisfaction and i was pleased with the workman ship. Cory has stopped by my home as he was driving thru the neighborhood to check and make sure everything was done to our liking so i really appreciated that. The same for Viet

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - They were friendly and helpful.

  • Junqian H.
  • Verified Homebuyer
  • September 07, 2021
  • Arcadia, CA

They were friendly and helpful.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - The customer service team is responsive and friendly.

  • Cesar R.
  • Verified Homebuyer
  • September 07, 2021
  • Lake Forest, CA

The customer service team is responsive and friendly.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Cumming is definitely a friendly family environment!

  • Ronnie C.
  • Verified Homebuyer
  • September 07, 2021
  • Cumming, GA

Cumming is definitely a friendly family environment!!

Lennar responded:
Hi Ronnie, thank you for your review. We appreciate you taking the time to share your experience. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - Overall we're really happy with our new home.

  • Dennis H.
  • Verified Homebuyer
  • September 07, 2021
  • Broomfield, CO

Overall we're really happy with our new home. But there seems to be a huge rush to build as quickly as possible so there were problems initially that were difficult to resolve.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Narrow Reviews by Area