Lennar Reviews

I could write pages about how awful my experience has been, but to summarize things….I wish I would have never brought a house with this builder or in this neighborhood.

Victor was the sales associate and the entire experience was awful. There was a mold situation that came up due to the builder not locking up the home when Hurricane Beryl came through. After us spending almost $1,000 on a mold inspection since the builder would not, the builder after 3 weeks got their own inspection because they didn't trust ours. Once they got their own, again, they dragged their feet getting the remediation started which resulted in us finding a place to live for over a week with a toddler, dogs, and my wife being pregnant. Victor did not help with our issues and would down play our concerns. During our final walk through, there was still paint all over the floors and the house was filthy. We were told the house would be cleaned and paint from the floors would be removed. When we went in the next day to move in after closing, the paint was still on the floors, the floors were dusty and countertops were covered in dirt. Not to mention, we were given dead grass for move in and are still getting letters from the HOA because the grass won't grow back fast enough. If we would've had another option than to buy this house, we would've. But we had already sold our house and had nowhere else to go. We will never buy another Lennar house again and have made it clear to those closest to us to not buy a Lennar home. The customer service is absolutely terrible. ... More

THE INTIRE PROCESS WAS A JOKE. SALEMAN WAS AWFUL FROM THE GET GO. TONS OF ISSUES, SEE MY PREVIOUS REVIEWS

Build cheaper, build more, and charge twice what you would have charged three years ago. THAT’S the Lennar way.

So many problems, but the biggest one is that my brand new house that I closed less than 2 months ago, now has diffused mold in the kitchen and a water leak under the concrete. I can't even move in even though I'm about to make second mortgage payment.

If I knew what I know now I would not have purchased this home! This has been the worst experience! Starting with the Mortgage Company forward! The mortgage experience was the worst mortgage experience I have ever been through. Everything was so complicated and you never spoke with a person! This is not good for a 55 and over community especially! It was extremely frustrating and I spent 10 days looking at and signing documents online which was very difficult and I only had 28 days to pack up and get out of my house! No one ever contacted you by phone, only email and I couldn't sit there and look at my phone when I was trying to pack boxes. The entire mortgage process from start to finish was very frustrating. And now to continue, the walkthroughs were not good and items weren't taken care of and then I had two different people telling me items were going to be taken care of and here I am 8 weeks later and they're still not done! The warranty process is horrible because everything is online and you get a message that some number item is scheduled for an appointment and you don't know what it is for and who the vendor is and you can't reschedule it because you can't call them. And just today I had one appointment cancel and the other one just not show! This has been the worst home building experience I have ever had and I've built a few homes. I'm extremely disappointed and disgusted in that times have thought about not even finishing unpacking and getting out of here! I can't even unpack my clothing because my closet wax are falling off of the wall! I have clothing all over my house and I can't even get settled because of it! I kept putting off doing this survey but you keep sending it to me so now you have your survey! And I am not the only one that feels this way. And everybody passes the buck! It's nobody's job and it's not the HOA and it's not Lennar and nobody fixes or takes care of anything and my property looks disgusting because it's supposed to be taken care of and it's included in my fees and it looks horrible! I have dead grass and dead trees and dead plants and no one ever shows up to take care of it and what I have in my yard is weeds instead of grass! And trees that fell over and it's nobody's job to fix them! I'm extremely frustrated! ... More

I am very unsatisfied with the whole experience. Worst ever decision I made to purchase thru Lennar.

When I closed on home I took a while to pick up the keys. Explained I had to go somewhere 20 miles away to pick up the keys. Also the person said someone might rob and break in my new home which scared me because now I feel unsafe in my new home

issue #1 Day of closing plan was not discussed or no one contacted us cause they had wrong number in system despite 10 emails to correct in systems, also not only that they just put that on saying we were late take key from here and have fun.. Issue #2 came to find out mold pre exits issue and they did handle well to resolve all though time we loose did not got reimburse cause they fixed it in timely manner how that make sense when you are buying brand new home and have to deal with this all

Upon moving in, they left windows open that we could not reach or see, which led to water damage, the workmanship on the construction is horrible, even to the naked eye. There are issues with stairs that don’t align, finishings that don’t align, paint on floor and carpet, and many other workmanship issues. When asked to fix prior to moving in, they declined to do it and said it is what it is, and made up lame excuses. With the visible workmanship being as bad as it is, it’s worrisome what can’t be seen. Our grass was also left unattended when the sod was put down, and they never watered it, so we showed up to completely dead grass. After months of demanding it get addressed, they reluctantly finally did. But the sod they put down was poor sod and even watering twice a day, a lot is dead. AC and heat does not work correctly either. On top of those things, we also chose to get our mortgage from Lennar, which has turned out to be a terrible idea and would not do again. They sold our mortgage prior to first payment, and for months now still have not taken the mortgage off of their account, and are demanding us to pay them as well as the company they sold the mortgage to. We declined and they proceeded to send it to credit bureau. And when trying to get them on the phone to discuss, they leave us on waiting for hours, and if we do get someone, gets disconnected and we have to go through hold again. Our concern as well is that they are doing this to us because we are Hispanic. Since the beginning of dealing with them, we have been treated less than and asked absurd questions to even get the mortgage, which we should have just take the red flag and walked away. I truly believe that Lennar is a racist company and that is why we are experiencing what we are experiencing, and that the second they realized they were selling a home to a Hispanic, they chose to not care about workmanship as well. ... More

It has been a struggle to get anything done or adequate communication after signing the contract. The walk through and closing was a horrible experience and I'm still struggling with post close issues.

Horrific craftsmanship, no response to concerns. Floors are not even worth what Lennar even paid for them

Be very careful when dealing with Lennar. Get everything in writing, do not believe verbal promises and fast talking "construction managers" who disappear once you have signed any document. When following up on pending items, they simply ignore you, better yet, tell you "that's cosmetic", or to make a warranty claim. However, warranty companies do not fix/repair things that the builder should have completed as promised. Nowhere to turn, you are left with over paying for a house that should have been as presented during sales representation. Scratched appliances, damaged cabinets, unfinished walls, the list goes on! Before you sign your sales offer agreement, be prepared to walk away, knowing you'll find out later how much less your neighbors paid for the same house. ... More

Failure to deliver on time No communication After multiple follow ups for communication met with rudeness and unprofessionism. Does not supply products initially promoted Worksmanship is subpar Would never recommend to any homebuyer.

Is the whole experience with lennar was very disappointed and The worst experience I could imagine. They say buying a home should be one of the most happiest days of your life. I was jerked around so much in disappointment with the whole experience. I will never buy another home from the lennar again and I will tell anyone that asked me to stay away

The entire process has been a headache purchasing this home. Issues that arose with my inspector were not properly fixed before closing and is still something I am fighting Lennar with. They are quick to respond to issues but then “complete” them in the portal when it truly has not been fixed. I’m spending close to half a million dollars on this home and I’m getting work that is worse than my 250k DR Horton home. The employees are quick to bash DR Horton however none of these simple issues were a problem them - nor was it an issue from DRH getting support to get them fixed. You can very easily tell Lennar no longer cares about quality - it’s all about how fast they can throw up a house with the cheapest trades involved. Will never recommend a Lennar home nor will I purchase another - several other homeowners have expressed some concerns, new and existing owners. Lennar is quickly going to be involved in more class action lawsuits than they already are if they continue to choose the cheapest options and have complete disregard for the future and existing homeowners. ... More

It was very stressful. They approved me for a loan. I payed 30% down payment and after that they told me that I am not approved and I needed to pay off my car. That was not the plan in first place. I had to spend all my money before I made this big purchase. I don’t want to see any email from Lennar ever again.

Could not come to a conclusion on the safety issue that all home owners of this build have . No power no access to your garage . No door from the inside of the house . MISSED WORK OVER NOT BEING ABLE TO OPEN GARAGE !!!!!!!!!!!!! NOT A SMART BUILD . All I was told that they can’t do anything to help me

My contact during the build was supposed to be Sam. 99% of the time he couldn't answer my question or sent me elsewhere. I was rushed to close so much that "Move in Ready" was "Move in Mess". Not cleaned, huge number of unacceptable flaws, chipped doors, paint splatter on tile and screen, construction material in pantry and drawers, AC filter was filthy, smoke detector was beeping, ring doorbell was missing. It was awful! No dumpster for garbage, no mail keys, elevator was on the fritz. When I asked about what to do, I was told to put in a ticket to warranty the corrections. Why? Why isn't it clean and Move in ready?? No happy at all. I was the one to call the County Waste Management to get the dumpsters delivered. I was told that there would be a garbage shoot to dispose of household garbage. Not even the building manager had ever heard of that. It wasn't my imagination. The property has paper and garbage and building materials all over! I was told that I would have toilet paper holders and towel bars. Look at Babcock they said, everything would be in your condo except lights, fans, things like that, but you will have the bath fixtures. Should I wait for them to be installed? maybe they will be installed with the Garbage Shoot Sam???? I'm sure the CEO of Lennar wouldn't accept that this was move in ready. Oh and when I had warranty work done, the place was left with lights, fans on, and had used the toilets and left seats up and urine in the bowl. Really??? I would like someone to explain why my 1st home owning experience with Lennar Builders was such a Circus. ... More

Lennar mortgage was misleading during the application process, the home is built with poor quality, items were stolen out of the home after under contract to buy, lennar mortgage closing agent did not provide the original mortgage note or security instrument for my records. They also got an advance on my security instrument for the full maturity amount and are now trying to hide the money they received from the Federal Reserve bank while still charging me monthly payments. Not to mention I closed with Lennar, so explain why Experian says Eagle Mortgage, and Equifax says American Universal Mortgage.. I'll wait.. ... More

Cheap homes poor craftsmanship, horrible experience.

Very disappointed with the construction manager and their staff for failing to remove debris before the recent hurricane (Milton) hit the area. It forced me to leave my home for safety after concerns that concrete blocks would become projectiles. I asked repeatedly for this to occur and nothing was done. Even after they responded by telling me they would remove these items. I continued to message the construction manager directly and received no response. They simply didn’t care! I have photos and text messages saved for Lennar corporate, as they should investigate this further. The overall construction of my home was sloppy and when the house was given to me had multiple issues that I had to repeatedly ask to have fixed. Recently, my garage door random closed on my car! Another faulty issue. I’ve had multiple issues since buying this home. The driveway was even poured incorrect and cracked because of poorly installed irrigation piping below the concrete. The issues go on and on. I would never refer Lennar to anyone! ... More

I would’ve most certainly went with another lender if could redo our first home buying experience. Bad experience from start to finish with one positive experience in the middle. We have a Facebook group that’s specifically associated with our new Lennar online community and to be honest within this review, it’s been mostly shared experiences of mentally exhausted new home owners.

Where to start? Immediate leak from upstairs kids bathroom the first time one of them took a shower. Leaked down into the bottom floor soaking insulation. Still waiting five weeks later for it to be fully fixed so my daughter can have her on room back, so we don’t have large holes in her wall and the downstairs ceiling. Whoever put in the grass cared nothing about people safely mowing their lawns. The first time I mowed (after Lennar didn’t for three weeks), I took chunks out of the blades in the lawnmower because large chunks of cement and thick gauge wire were left in the yard. Related also to the yard, one of your folks planted a palm tree right on the property line, so we’ll have to put up the fence over the property line. Amenities inside the house are sparse. We’ve already spent. $5000 more to have ceiling fans and central room lights installed- those should’ve been installed during construction. The dishwasher and washer feel cheap and are. The dishwasher doesn’t dry dishes and the washer is needlessly loud and I’m guessing not energy efficient based on our first month’s bill, but they could also be related to large holes in the wall and ceiling. Your HOA oversteps its boundaries. We got a landline for my wife’s elderly mother so she could call relatives in her native South Korea. I was told by your provider we must ASK PERMISSION for each country we wish to call. I don’t need, nor intend to ask permission. It is a service provided to us and I don’t need or want intrusive people deciding where we can and can’t call. I will not recommend any friends purchase a home from Lennar in Pearl Estates. The lack of quality control, cheap furnishings and HOA have made our purchase a mistake. ... More

We are beyond sad for agreeing to go ahead with a Lennar home. Feels like we got a lemon though it was a "brand new home". Almost nothing working, plumbing is substandard with leaks all over the place. Electric quality is so crappy that they switched the wiring. Just crazy, never heard of anything like this. Though the cake as it were must be taken by the sales team - pushy and lies are their only two tools.