Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
QUALITY
- Karen D.
- Verified HomeBuyer
- May 09, 2021
- Davenport, FL
the quality of workmanship was very good. loved the attention to detail.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Coordination
- Dhrudat P.
- Verified HomeBuyer
- May 08, 2021
- Richmond, TX
very cost effective in terms of getting all necessary upgrades in basic package, no need of any more upgrades.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Selection process and purchase was very positive.
- Daniel G.
- Verified HomeBuyer
- May 08, 2021
- Richmond, TX
Selection process and purchase was very positive. The construction period was not very good - 3 construction inspectors (one we never met); felt very haphazard and not customer-focused. Quality of workmanship is fair - small details like placing a sprinkler head at the exist point of a downspout, which is now covered up by a concrete splash pad; caulking in many places looks like it was done with the non-dominant hand of a non-professional. The post-construction warranty period experience has been positive. Our Customer Service Coordinator [no names, correct? :) ] has been very engaged with ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Not being able to make minor changes, even at my expense..
- Daniel H.
- Verified HomeBuyer
- May 07, 2021
- Buckeye, AZ
Make sure you know what you are getting into !!!!
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Everything was great
- Ronald H.
- Verified HomeBuyer
- May 07, 2021
- Littleton, CO
Everyone was helpful and extremely nice
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Nice job good service
- Nabil N.
- Verified HomeBuyer
- May 07, 2021
- Mount Dora, FL
Nice job good service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Overall a positive experience, we are very happy with our new
- Anonymous
- Verified HomeBuyer
- May 07, 2021
- Johns Island, SC
Overall a positive experience, we are very happy with our new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great experience
- Nathan B.
- Verified HomeBuyer
- May 07, 2021
- Lakewood Ranch, FL
We love our new home! Great design and layout, it was our favorite right away. They did a great job with the build, no major issues. Our sales person Nate Davis was amazing! He was super helpful throughout the entire process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - While the home is great and really happy with it.
- Stefanie S.
- Verified HomeBuyer
- May 07, 2021
- Bulverde, TX
While the home is great and really happy with it. Many things were not considered. The quality of materials used is pretty low for the $$ of the home. Also when the shower was extended, there clearly wasn’t much though put into how people use it. There should of been an extended master double vanity of there and a slightly smaller walk in shower. Also tile looks unfinished without it going to top of half wall and to the shower head. Also there is no closet space for linens and towels which is odd in this size home to not have a single closet for linens.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
The Workman ship is good with the price
- Eileen S.
- Verified HomeBuyer
- May 06, 2021
- Fort Collins, CO
The builder has a good reputation
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Easy buying experience
- Dean S.
- Verified HomeBuyer
- May 06, 2021
- Carson City, NV
Painless/hassle free buying experience. However the quality of the house is not as good as the old days. Maybe because all of the housing boom is making the builder sloppy since they're building too fast (lack of quality control)?
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - It was a nice experience
- David W.
- Verified HomeBuyer
- May 06, 2021
- Lancaster, SC
It was a nice experience
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar -
- Ziad H.
- Verified HomeBuyer
- May 06, 2021
- Richmond, TX
Amazing company to work with. Best experience ever.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - They promised that we can get a straight driveway when they pour
- Santiago C.
- Verified HomeBuyer
- May 06, 2021
- St John, IN
They promised that we can get a straight driveway when they pour the concrete. Tom the builder manager said that they will let us know so we can be there to let them know. We had to pay extra to get the extended drive cause they did not let us know when they were pouring the concrete. On top of paying extra for the concrete drive way when we where building the house. The only person that was very efficient was Sawyer. He answered text right away and solved are problems.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Value
- Jordon L.
- Verified HomeBuyer
- May 06, 2021
- Woods Cross, UT
Competitive rate and good value.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Poor Quality Workmanship, Major windows, Glass doors, Cabinets throughout small bathrooms and bedroom
- Anonymous
- Verified HomeBuyer
- May 06, 2021
- Queen Creek, AZ
As a Experienced Homeowner I was Very disappointed with the builder’s team. Outside Financing, if at Possible regardless of the “Builders Incentive”it’s not worth it you will pay in the end. With a large down payment I still have a (PMI)! After you have finalized the purchase of your New Home your concerns will be slow with Repairs & Warranties. Not Timely! The concept of a NextGEN home is awesome, But the Quality of the building materials are Inexpensive and Cheap, (Cabinets). Small bedrooms and garage. Upgrades are sold to you as a packaged. No flexibility or choice. Very limited. ...
Lennar responded:
Hi, thank you for taking time to share your review. We are sorry to hear about the frustrations you have expressed from financing through the timeliness of repair completion. If there are any outstanding issues you would like us to follow-up on, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Would not recommend them , I sign a contract then they voided
- Irina C.
- Verified HomeBuyer
- May 06, 2021
- Little River, SC
Would not recommend them , I sign a contract then they voided because they had to many sales for that quarter when resigned the contract they charged me more money for the , has done nothing to fix the problem not even an apology
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 2
Nice and spacious home with cheap quality material and labor
- Anonymous
- Verified HomeBuyer
- May 06, 2021
- Raleigh, NC
Quality of material , paint and workmanship is very poor. If you touch the wall you will get that in your clothes. Walls are not properly aligned. What you see in the model home is not what you get even after those extra packages. Promised verbally that Fridge with washer and dryer will be included but later on denied. Should have that in writing. You can hear the water going down through the lines. For the money it could be better quality.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
The home buying experience, inspection process and attention to details.
- Larry E.
- Verified HomeBuyer
- May 06, 2021
- Westfield, IN
Everyone on the Osborne Trails / Lennar teams were very accommodating and professional.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Overall it was a great experience for us.
- Laura O.
- Verified HomeBuyer
- May 06, 2021
- Hockley, TX
Overall it was a great experience for us.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - The process was very smooth.
- Marina S.
- Verified HomeBuyer
- May 06, 2021
- Menifee, CA
The process was very smooth. Builder’s team were very respectful, and they always answer my questions and helped with my needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Very happy overall with our new home.
- Judith W.
- Verified HomeBuyer
- May 06, 2021
- Elizabeth, CO
Very happy overall with our new home.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Very nice and affordable homes with everything included.
- Frederick P.
- Verified HomeBuyer
- May 06, 2021
- Rosenberg, TX
Very nice and affordable homes with everything included.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Prices are good overall great service
- Anonymous
- Verified HomeBuyer
- May 05, 2021
- Bartow, FL
Prices are good overall great service
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Lennar - Response to warranty issues has been very good.
- Anonymous
- Verified HomeBuyer
- May 05, 2021
- Lakewood Ranch, FL
Response to warranty issues has been very good. However, the month leading up to our closing was absolutely brutal. We had to pressure Lennar to move the closing date back three times. The different divisions (construction, mortgage, title, sales, etc.) did not communicate with the other. The local construction people had no idea of our original closing date and weren't even close to having the house ready. On closing day the title company (Lennar Title) did not have the closing documents from the lender (Lennar) and we never had a final walk-thru or orientation prior to closing.
Lennar responded:
Hi, thank you for the detailed review of your experience. We are sorry to hear about the breakdown in communication among the different departments you worked with when buying and closing on your new Lennar home. If there are any outstanding items you would like us to follow-up on, please reach out to corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 5
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