Lennar Reviews

The mortgage process was onerous, horrendous and designed for Lennar, NOT the customer After holding 4 FHA mortgages, we will never do business again with Lennar NOR EVER recommend to others!! Workmanship and materials are cheaply done and poor spackling/sheetrock work and zero satisfaction to our numerous requests to FIX!! Our floors are horrendous ... they literally colored in our kitchen floor with crayon before we moved in!!! Sheetrock had to be repeatedly repaired and is STILL unacceptable! If we didn't have medical family crisis going on in our lives right now, we would be doing more about it!!!! We are highly disappointed and we're really looking forward to our move but Lennar did everything to ruin our experience! ... More

Very unprofessional and inexperienced construction managers with zero value addition or supervision. Subcontractors are all free to do or not to do what they want or not want.

We were originally offered a chance to get a lower interest rate and then right before closing were told that there was no way to even consider lowering the interest rate, but it was kinda too late at that point for us. Our closing date was miscommunicated to us and after planning move out dates at our other place and setting up installation appointments at the new place, this delay in closing caused us to have to rush back and forth to get everything moved in half the time we expected to have. After moving in, we found multiple issues.....paint on the carpet, paint on the vinyl plank flooring, paint on the power outlets, drywall texture sprayed all over the windows and shower doors. Our garage door button wasn't connected all the way and shorted out. Our dryer circuit breaker wasn't connected at all. The circuit breaker for our microwave kept tripping b/c the wires were installed wrong. For a brand new house, we are having to spend A LOT of time fixing everything. If we wanted a fixer-upper, we would have chosen something much cheaper. Awful experience. Will never do business with Lennar again. ... More

Our initial sales agent Corina was perfect. Attentive and responsive Since then we have had nothing but problems. Plumbing leaks, painting issues, cabinet issues,, irrigation, counters and in trying to fix your problems your people have damaged our personal possessions. Oh and by the way one bathroom sink fell from the counter this morning. That is not all the issues we have put in for repair just what I can remember at the moment. Lennar has taken what was supposed to be a great experience and ruined it and taken 800k as well. Not something I will be recommending. Quite the opposite

my experiance with lennar was a nightmare i was minipulated and when i brought it to the attention to management at lennar morgage they simple said sorry.

Quality issues especially with the electrical components of the home. Fuses blow every other day and at the moment, our electric car cannot be charged because the 220V plug does not bring juice to the electric car charger. Its an every day task to go out to the garage and reset a fuse that tripped in various rooms of the house. The final delivery of the home keys was ridiculous. It was at that point, we as a homebuyer were nothing more then a commission check for the Lennar sales agent. CarMax makes you feel pretty special when you purchase on of their cars and they are 1% of what a new home sells for. Car dealers also assign you a technology advisor to get all of your electronics setup. Lennar hands you a stack of manuals and says "figure it out and good luck". Tim was pretty responsive at first to things now working but now as moved on to other "hair on fire" urgent problems with the new releases of homes. Home Lottery - not at all trustworthy! Everyone from Lennar played that game, much like when the car salesman "Would go in the back to speak with the sales manager", not a good customer feeling. Sales people under-staffed, knew very little of home details because they were often rotated to other Lennar properties. Instead they pointed us at the website, which was full of inaccurate home information. I looked at the plot map one day and saw there were homes for sale. The Lennar sales agent said "Oh you cant trust whats on the website". So if the website was wrong and the sales staff had no idea whether they were selling in the 92129 or the 92108 zip code, where does a consumer go when making one of the most biggest decisions in their life? ... More

We were rushed into buying a home and selling ours at a lower price then we wanted. We were told if we weren't under contract within 2 weeks that our interest rate would jump from 5% to 7.2%. A week after we got a contract, lennar was advertising 4.5%. The upstairs is hot because dampners went set correctly and my furnace/AC leaks in the basement

We had a very bad experience from beginning to end. The only reason we stayed with Lennar was because of the property. We have had issues with the mortgage, title, and builders. With in one week of moving in we had to have our AC unit replaced. Kitchen sink continues to slowly drain and we are told that nothing is wrong with it. I would not recommend this company to anyone

Lied about the community being quiet . Anything but considering legal action. Quality of appliances and cabinets are trash .

We purchased a house end of May. We had 2 closing walkthroughs and put different colored painters tape up. Almost 60 days later, repairs still haven't been made. They keep telling me it will get fixed. I have spoken to 7 different representatives of the company, and my house is still in shambles. Leaky basement, dings and Knicks, walls that wave, scratches in the floor, hvac not hooked up, plus many more problems. I currently have 17 outstanding work orders, and the contractor told us we were "particular"! My back yard, as that of my neighbor has a pond in it now from the grading that was done 3 weeks ago behind me. Unbelievable! ... More

I will never recommend Lennar home to anyone as house qualy is extremely poor, no consistency, bad materials used

Do not buy any homes from Lennar. You will retreat . Horrible

DO NoT trust people word. If it is not written in paper, do not sign based on their words.

The experience was horrible, our realtor Kem was not good. He did not do a good job. Lack of information and communication. Things were half done in our home. If we could go back we wouldn’t buy from lennar.

Out of good faith we accepted the house with many things still not fixed that we saw on the initial walk through and the final. After escrow was closed we were tossed out the priority list. Many many things that had to be fix as expected, disappointment came when I had to chase down the warrant people for every single thing that had to be fixed, some of the stuff took weeks to be fixed and some other we had to be very persistent to get them fix. Would highly recommend to show more accountability on your warranty managers. The guy who handles warranty at my community takes for ever to come by and send appointments out of the blue and never shows up, getting the impression the appointments are made just to simulate a follow up in your system. I feel ripped off with the flooring, not only you guys charged my more to get vinyl on my whole first floor but then when its start ripping apart for no reason other than having unacceptable quality you guys walk away and take no responsibility claiming that that’s how the material is. I get the vinyl is inferior to other flooring systems, but the quality of the material is below acceptable. Definitely would recommend that every time somebody comes to fix something someone for lennar shows up to verify, many times your sub showed up, did the work and damaged floors/walls or even worse they show up lacking the tools necessary . And then it’s my duty to report it as no one from lennar will come to verify that the work was performed correctly or if the work was performed at all.Our role as home owners is no quality assurance. Between having to chase you guys to get stuff fix, getting halfway fix and having to swallow the cost of bad material this home has been exhausting and disappointment. 0/10 experience. ... More

Hone was made quickly and has many imperfections. The process was rushed to close on time which impacted my ability to request things to be fixed. The brick has light spots and a patch doesn't match the rest of the home. The garage isn't sealed properly allowing rodents to enter

We are beyond disappointed after spending half a million dollars on a home where the walls aren’t square, nail pops all over the house, the pendant lights are not center over the bar, and we have nothing but dead grass outside. Awful experience. Wouldn’t do it again, and I wish we backed out of the deal.

Company reps had no concern about customers, only keeping on schedule and selling a house. Build quality was not very good. Final cleaning was non existent. Company did not respond to issues we brought up on our final walkthru, only their own. Would never recommend them to anyone else

Not professional , not informed correctly , bad communication . I’ve dealt with builders in the past and did not experience what I have experienced with Lennar . Their finance team is no good

Getting things taken care of after close has been a nightmare. The internet is constantly going out for 24+ hours at a time.

I was rushed during the entire process and given false promises. I was lied about being able to back out of the deal if I didn’t feel comfortable, Lennar representatives threatened me with legal action and withholding my deposit if I backed out of a home that was of terrible quality and the worst workmanship I’ve ever seen in a new build. The communication was good only until they got me to sign the contract, which the representative forced me to sign without reading. He skipped over significant details when he “went over it” with me, especially the part where I could not back out of the home without severe penalties or move my own closing date to a date of my preference due to job and family complications. Worst and most unprofessional company I’ve ever dealt with. ... More

Compared to other home builders, Lennar falls short. Lennar's saying "Everything is Included" should be changed to "Nothing is Included." You want to customize Ethernet Cables in the house? NOPE. Rain Gutters? NOPE. In fact, all the stuff that IS included is the standard stuff you get for free, except it's probably the lowest quality materials/products available. The "quartz" type material used for the countertops is a nightmare to clean. If you spill anything on it, it will absorb it and stain as if it was permanent marker. Why Lennar used this material is beyond me. The cement in the garage is full of cracks and dents. We had huge gaps on the sides of the garage door. These gaps were large enough for small rodents to pass through. After we pointed it out to them, they patched it up, but not after leaving cement splashes all over the drywall. When you purchase a new car, you expect it to be cleaned and washed. This was not the case with Lennar. Our first day there, we had to mop the tile floors TWICE. The floor was full of dirt and dust. It was as if the builders had just finished the house and left. Upstairs, we found white drywall shavings all over the carpet. We even found several nails in the carpet! Imagine if our kids stepped on it!! All over the tile floors, there were white paint drips everywhere. All of this was addressed during our walkthrough. The Lennar rep said that our house will not be this dirty and they will have a clean up crew clean the house prior to move in. NOPE! Did not happen. Two rooms are hotter in temperature compared to the rest of the house. Lennar rep said that this is normal. They also said the 4 inch gap in the garage door was normal too. For airflow, they said. The solar panels and battery is included whether you want it or not. Again, they went with a lowest bidder company with horrible customer service and reviews. Trying to activate the panels and battery is a nightmare. 15 panels and 1 Tesla Battery for $40,000. Rip off! One of the Vents in the bathroom was producing a humming noise. It turned out it was installed incorrectly. One of the LED lights in the bathroom stopped working. I had to replace it. I am not confident that this house was built with quality in mind. I can only imagine how the piping, electrical work, stuff behind the drywall was done. ... More

I am surprised at how the quality of LENNAR has gone down, at the level of customer service it is a disaster and at the level of construction the people in charge seem not to be qualified for those job positions, such as the Construction manager, it is outrageous that a builder like Lennar is currently in such poor and disappointing circumstances.

The worse home buying experience of my entire life!!

Our sales person mislead us and we received no support from any Lennar leadership. Our initial loan agent seemed to have minimal understanding and provided no guidance. After moving in, our work orders have received very slow response and unprofessional communication. Poor craftsmanship has been shrugged continuously.