Lennar Reviews

We adore our new house, the floor plan and space are perfect, the systems and resources you have are so helpful, and everything was smooth and easy. However, it's the PEOPLE who really made the experience outstanding! Mitch, Ryan, Sophie, Taylor, and Kenna went way above and beyond! My husband experienced some significant health issues during the buying/closing process, and everyone we worked with at Lennar was caring, compassionate, responsive, and extremely helpful. With Lennar being such a huge company, we might have been treated like a number, but instead, it was very personal and everyone was very genuine. I could not be more grateful regarding the entire experience! Thank you to everyone who was involved!! ... More

Have been disappointed by the follow-up on issues outlined in the initial walkthrough with the builder. Simple fixes should have been addressed within weeks, not months as we have experienced.

The process of purchasing the home was good. The overall quality of the home so far is ok but I have had issues with my dishwasher and it has not been fun going back and forth between Lenar and Electrolux, the weather stripping on the front door was trash, and all the items that were identified in the walk through were not fixed as promised.

Team was responsive prior and after closing

Lennar very aggressive closing date, wasn't very accommodating.

The whole experience was not what I imagined being my first time buying a home. There is a lot of poor communication. They lied about the HOA amount prior to locking you in on the mortgage. I have emailed and call multiple people but no one has got back to me to fix the issue. Logan is one of the saleman and I believe just want to make his commission so he will tell you anything so be careful. Do not trust anything the people from Lennar says. I personally should have listened when other warned me about them. You live and you learn. I do not recommend it at all.

Im a first time buyer and Lennar team help me walk through it. It is a very hard ordeal of sending the requirements because they have to make sure everything goes smoothly.

Craftsmanship and quality is junk! Put zero effort into building a home that we paid a lot of money for! One of the worst craftsmanship that I have ever encountered. If I could return the home I would! It will be the first and last time I will ever purchase a Lennar home. I would never recommend Lennar homes to friends or family!

It was a great experience from day 1. Excellent service with the Sales Dept, Loan Officer, and Construction Foreman. We LOVE our forever home. Thank you Lennar!

We are very happy with Megan who made it all happen from beginning until the last process. Even after sales, she still communicated & catered to our needs. Lennar is very lucky to have an asset like her . A huge thank you to Megan!... TJ is also an asset to this team. He delivers! The not so nice experience is the closing part, when we were signing all the papers . We weren't sure if it's because of our payment type that's why we were not treated well, but the lady in charge there didn't make us feel important. She left us for another family who needed to take a mortgage. There was no happiness in that closing period. She made us feel NOT important. Keana her assistant is a nice person. The boss is NOT! ... More

My experience was awesome.. I thank the staff for all the participation to make this process not so overwhelming.

Thank you so very much with everything

On the other hand, My overall experience from Lennar is a “0”. I purchased a home in December 2025. Their system was mediocre, inefficient, confusing, and the home overpriced for what I paid for it. They’ll make it look like the price is right, but it is not. They will get their money in many other ways during the process before closing on your home. Many unknown numbers included in the closing documents for charges that should not have been there, or other charges for things that otherwise could have been waved or eliminated altogether. Their financing lender services were horrible, unprofessional, untrusted and, in my case, there were too many different people involved making the system incredibly unworthy. Once the closing date takes place, it is another story of more confusion, the running around having them fix anything. Their so called “Virtual” meeting where you must use your personal phone to show them what you are complaining about fulfils their willingness to have the issue fixed. It almost feels like you must prove to them that your complaint about fixing anything in your home must be proven before being approved, instead of honoring the warranty that comes with the house. Having to pay for two different HOA’s for your house is beyond me and extremely confusing and unfriendly. The constant harassment, threats and bullying approach from HOA staff about home infraction violations is disturbing and illegal. Their HOA system is not centralized, making their system navigation a big inconvenience, frustrating and certainly unfriendly to use. Amenities are far from the house, and not big enough for all the people living within the community. Their vision is more of quantity, instead of quality homes as my house after only a few weeks of purchase, water leaked inside of one of the room’s walls making a big mess creating a long week of many different types of inconvenience. Conclusion: I would have purchased my home somewhere else, and certainly not from them had I known then what I know today. ... More

It took forever to get my closing amount I needed to bring. My closing date was moved 3 times. I received a phone call at around 8pm on a Saturday night to try to seta closing for Monday. The finishing detail work was at a level that moost companies would fire someone for.

Great experience from start to finish. It was very easy to keep track of progress through the portal. The house was delivered on time as promised with no delays. Lennar insurance was competitive and made it a one stop shop. The sales team and the back office team including the closing agent were all extremely professional, courteous and easy to work with, from signing the purchase agreement and all the way through the close of sale. Keep up the great work, Lennar team!

Stacked homes, “townhouses” are best described as apartment living. I specifically asked if the neighbors can be heard because no one had moved above or next door yet. I was told No! This is not the case! . I did not sign up for apartment living where I can hear the neighbors every step and move. This was deceiving - there should be honesty and transparency. Now that neighbors have moved in, I hear everything. The only time I don’t hear them is when I’m in the shower.

After visiting many homes for sale our last visit was to a Lennar home. The Lennar home had everything that we were searching for in a home. The lending process was a bit stressful but the entire Lennar team were both professional and very nice. Any questions were answered in a timely manner. The home inspection went well and the minor things that were noted were immediately addressed. We have been in our new home for just a few weeks and we just love everything about our home. I have rented 4 homes and purchased 4 homes prior and this is by far my favorite.

Since the beginning we had issues. First the list of things from our final walk thru were not completed and I had the biggest headache getting them done. We were never provided a blue folder which explained a lot of things like warranty and other stuff that a new homeowner should’ve known. I still cannot get a free paint from sherwin williams because I cannot register. They do not recognize my address. And my biggest problem is that we signed the contract on Black Friday and according to Lennar Black Friday special we supposed to get a large tv and surround system. No one knows anything about it, my calls and emails still unanswered. I have tried to escalate it but it’s going nowhere. No one wants to take any responsibility. Not my sales person nor his manager. Also recently I found out that my warranty requests are no longer valid because someone from Lennar said that we are living here for more than 30 days. I was not aware of that since again the blue folder was delivered to me after my 30 days occupancy. I really think that Lennar is doing this on purpose to get away from fixing things that should have been fixed before . ... More

This was the single most stressful situation of my life with next to no help from the builder/lender/title company (Lennar in all instances). My husband does not do email or anything electronically, so I had to do it in both our names. We decided the day before Thanksgiving that we wanted to buy the house. They called me and told me the initial loan application must be submitted before midnight in order for them to honor our agreed purchase price. I spent hours online trying to do that. I even received help from the Lennar Representative on property. She stayed on the phone with me until after midnight. Again, this is the night before Thanksgiving when we both should have been cooking. That was only the beginning. I was inundated with electronic paperwork coming to both me and my husband until we closed on 12/23. So for a month I did this. The biggest frustration probably was tge Docusign paperwork, which might normally be a good way to handle online paperwork, but in my case doing it for both of us it created much confusion and frustration. Each Docusign would come in each name and each one would have an access code. It was all coming to my android email that received email for both of us, so I could not tell which access code was for which document or which code was for my document or his. Several times they requested documents that were difficult to access or wouldn't download and no screenshot or picture was acceptable. Several times I went to the Lennar sales office and the nice lady there helped me. It also took her quite some time to complete the tasks and not without difficulties. At least once or twice she herself had to call the loan officer for assistance because it was so difficult. Each time, near the end of the process the loan officer would tell me if I didn't get it in by a certain time we would not close on the day we were scheduled to close. Each time I stopped whatever else I was doing to complete the documents he needed. I missed Dr. appointments, pulmonary therapy, and Holiday events with my grandchildren.When we finally thought they had everything they needed.and we were scheduled to close on 12/19, they wanted more. I was told if it wasn't submitted by 3:30 p.m we would not be able to close the next day. I hot it in before 3:30. Then I heard nothing from anyone about where are when to go for closing. No one would answer the phone after hours of course, The next morning I called the local rep from the sales office and she didn't know anything. I called the Loan officer and he wasn't available at first, then he didn't know when we would close. I called the cobtact at the Title company and she didn't know. They said maybe Tuesday, maybe Wednesday, on Christmas Eve! I told tgem wecwere not closing on Christmas Eve, we had family plans. This is Friday before Christmas on the next Thursday. We were planning to drive from Central Texas to Central Oklahoma to spend Christmas with our daughter's family and our grandson who was 1½ and we only had seen him twice. Lennar told me if we delayed the closing we would have to pay a 2%(I believe) fee for late closing. We canceled our travel plans and waited to hear when we were supposed to close. Again, no word by the end of day on Friday the 19th. Monday morning the 22nd I woke up and started calling people. Again no one knew when we would close. We were supposed to have traveled over the weekend and we still weren't sure when we would. Finally, before the end of the day someone called to tell us to come the next day, 12/23. We scheduled a time to be there and they called the next day and told us a different time. I told them we were on our way and should arrive by our appointment time and they said it was OK, we could come whenever, they had availability anytime. When we got there we were taken to a room just us and a few minutes later a Notary arrives. No one else! Not one person from Lennar showed up at our closing! The very first paper she gave us, I had questions, and the Notary said she couldn't answer any questions so I called the loan officer. I thought he might be in the same building because all of their offices were there. He informed me he works from home, (I knew that from the child and pet noises always in the background) and could not come. We were pushed and pressured to meet deadlines in order to close on the 19th, then it was delayed until 2 days before Christmas with threats of a penalty if we didnt close on that day, and not one person from Lennar could be bothered to show up. It was supposed to be a really exciting and happy day, but it was very disappointing and anticlimactic. Then the earnest money we were supposed to get back required electronic documents as well. Our home buying experience was not good at all. ... More

Overall, it was a bad experience, but we need to buy properties. That’s why we got that one.

We knew going in these were mass produced homes, so our expectations were based on that. We felt a bit rushed at the final walkthrough, but would have taken more time had we known issues brought up after might not be taken care of. The house seems generally well built, but the finish work (especially panting) was poor. We spent lots of time cleaning. Save time to paint before you move in!

Jorge was our construction manager and he went above and beyond with everything.

Our experience with Lennar was excellent. The staff was friendly and knowledgeable, the process was smooth, and we love our new home. Highly recommend Lennar for first-time and repeat homebuyers.

I’ve heard a lot of horror stories about Lennar and I was very worried and skeptical I closed on my house on 12/29/25 and so far am very happy!

The buying experience went very smoothly. Lennar was very accommodating. The workmanship has room for improvement. Paint on flooring and cabinets. Ceiling portion left unpainted. Also heating difference between downstairs and loft area is about 10 degrees. Waiting for that to be addressed by Sobieski now. Carolyn has been very helpful in addressing issues.