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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21135 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Excellent follow up on any outstanding issues

  • Phillips P.
  • Verified HomeBuyer
  • April 20, 2021
  • Canby, OR

Excellent follow up on any outstanding issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Workmanship

  • Ling L.
  • Verified HomeBuyer
  • April 20, 2021
  • Bear, DE

Most of the walls and window casing are crooked.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 4

Lennar - Very good experience great follow up

  • Wally H.
  • Verified HomeBuyer
  • April 20, 2021
  • Bonita Springs, FL

Very good experience great follow up

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Workmanship - Its All About Moving On To The Next House

  • Franklin Y.
  • Verified HomeBuyer
  • April 20, 2021
  • Lakewood Ranch, FL

Workmanship was disappointing. The subcontractors are paid by the house so they are incentivized to move quickly to maximize how much they make. This does not result in quality work. In our house the ceiling is out of plumb by at least two inches, the windows are scratched and gouged, appliances dented, cabinets defective, trimwork cracked and poorly caulked/painted and the list goes on. We are still waiting four months after closing to correct many of these issues. It appears that Lennar has little concern with customer satisfaction and is only about closing and moving on to the next ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

The Lennar team

  • Debra G.
  • Verified HomeBuyer
  • April 20, 2021
  • Aurora, CO

Reliable. Follow up is great. Quality awesome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very nice one story houses.

  • Fe C.
  • Verified HomeBuyer
  • April 20, 2021
  • Henderson, NV

Very nice one story houses. Very friendly and accommodating Lennar staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Solving issues was done very well.

  • Edward G.
  • Verified HomeBuyer
  • April 20, 2021
  • Fort Myers, FL

Solving issues was done very well. Carlos and Rob were very helpful !

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 5

Better quality than most

  • Joseph P.
  • Verified HomeBuyer
  • April 20, 2021
  • Punta Gorda, FL

We specifically chose Lennar as our builder due to the quality of the home. That being said, there are a few things to be aware of, Lennar has a very restricted options list. This seems to go with the price range you are in. It has cost us a small fortune to pay for the upgrades we would have chosen. Other than that I would recommend Lennar.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - We had a great experience with the staff working in our community.

  • Kellie M.
  • Verified HomeBuyer
  • April 20, 2021
  • Sparks, NV

We had a great experience with the staff working in our community. Unforgivably those in management including Dustin (VP of Reno) and Dave (construction manager) only care about the bottom line and not people.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Lennar - Everything is included .

  • Timothy J.
  • Verified HomeBuyer
  • April 20, 2021
  • Bargersville, IN

Everything is included ...Except....No towel rods are installed and no splash blocks are placed outside as water rolls out of the down spouts

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - This was not a good experience as I am still dealing with issues

  • Stephen Y.
  • Verified HomeBuyer
  • April 20, 2021
  • Mount Dora, FL

This was not a good experience as I am still dealing with issues 5 months later. The salesperson and closing agents did a great job with the buying process and tried to help me as much as possible. Communication with them to get things repaired that their vendors created is terrible and seems to be eventually forgotten and erased. If I don’t follow up, they will not and then the process starts all over again. I am truly disappointed. This is just my experience which is very stressful.

Lennar responded:
Hi Stephen, thank you for taking time to share your experience. We are sorry to hear you are still experiencing issues getting items completed in your home. If there are any additional details you can provide, please email us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Outstanding Experience

  • Anonymous
  • Verified HomeBuyer
  • April 20, 2021
  • Arlington, TX

Construction was delayed because the city did not issue a building permit until June. However Tami kept us up-to-date every week and we were able to move in December. Overall a very positive experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It’s been a great experience building with Lennar

  • Forest C.
  • Verified HomeBuyer
  • April 20, 2021
  • Holly Springs, NC

It’s been a great experience building with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction Manager always provided updates and was very responsive!

  • Antonio S.
  • Verified HomeBuyer
  • April 20, 2021
  • Durham, NC

Lennar’s team was very responsive in answering questions throughout the home buying process and addressing any issues during the process. Christy with Lennar Mortgage fka Eagle Home Mortgage was there every step of the way and the Construction Manager Chris provided exceptional customer service! Amazing team to have worked with during the process!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Satisfied!

  • Steven B.
  • Verified HomeBuyer
  • April 19, 2021
  • Fort Myers, FL

Overall very satisfied with our new house. Builder reps have been responsive to all "fix it" requests. Great home buying experience and a nice house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Flooring feels like it's coming up, wall paint peels off by wiping

  • Dominique P.
  • Verified HomeBuyer
  • April 18, 2021
  • Las Vegas, NV

Flooring feels like it's coming up, wall paint peels off by wiping it, caulking on floor peels, bunch of nails, screws, papers, plastic, etc that has came up just by leveling the dirt in my backyard, paint on windows, back sliding door wouldn't stay on tracks for about 2 weeks.. I asked for help once and will never ask again.. nor do I want a follow up email or reply!

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Responsive Lennar Staff

  • Joanne R.
  • Verified HomeBuyer
  • April 17, 2021
  • Chanhassen, MN

My entire home buying experience with the team at The Park was excellent. From the first time I saw my house plan in the lovely setting I knew it was for me. Any issues and questions I had were quickly addressed by the Lennar team. I love my new home and highly recommend Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pople at title office seemed very displeasent. I understood work and stress at closing is a lot, but they should be professional and have better demeanor.

  • Francisco V.
  • Verified HomeBuyer
  • April 17, 2021
  • Katy, TX

Construction, manager at construction, sales and people after closing verifying for details did a ver good work. But some people at the closing at title seemed rude.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very stressful from start to finish. I closed in early March and still don't have a working dishwasher.

  • Rika J.
  • Verified HomeBuyer
  • April 17, 2021
  • Lancaster, SC

Find another builder! Buying a home from Lennar has been one the most stressful things I've ever experienced. If I had it to do over, I would not use a builder as large as Lennar. I would do my homework and I'd use a smaller company with a good reputation. My home closed in early March 2021, it's mid-May and I still don't have a working dishwasher. That is just one of a number of things that have made for an unpleasant experience.

Lennar responded:
Hi Rika, thank you for taking the time to share this review. We are sorry to hear about the frustrations you have experienced, especially the issue with a non-functional dishwasher. If you could please send us an email at corporatecustomercare@lennar.com with any details you can provide, we will follow-up for you. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Skeptical but hoping for it to be ok

  • Kathleen H.
  • Verified HomeBuyer
  • April 16, 2021
  • Chandler, AZ

I don’t know about the builder but I hope for the best

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Reliability and the overall quality of the project. Information during closing did not meet my expectations, although the process ran without problem.

  • LTGBA L.
  • Verified HomeBuyer
  • April 16, 2021
  • Davenport, FL

Seems reliable and delivers what is promised.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

Lennar - We are very happy with our new home.

  • Robert C.
  • Verified HomeBuyer
  • April 16, 2021
  • Manhattan, IL

We are very happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

quality, responsiveness

  • Mary H.
  • Verified HomeBuyer
  • April 15, 2021
  • Chanhassen, MN

Jennifer Finlay and construction manager Dan Laabs are so knowledgeable and responsive. We appreciate them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent service by the entire staff!

  • Nicole W.
  • Verified HomeBuyer
  • April 15, 2021
  • Zionsville, IN

Excellent service by the entire staff!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service with issue. Communication from builder and the Warrenty specialist.

  • Heather O.
  • Verified HomeBuyer
  • April 15, 2021
  • Thompsons Station, TN

Mike and Ryan went over the top making sure everything was up to par. The house is beautiful and I would always want to work with these guys in future home purchases!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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