Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22028 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Love the view.
- Patricia R.
- Verified Homebuyer
- July 28, 2021
- Punta Gorda, FL
Olivia was helpful all the way.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Great designs and great transition process from start to end
- Venkata B.
- Verified Homebuyer
- July 28, 2021
- Charlotte, NC
Great designs and great transition process from start to end
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I like my New Home
- Anonymous
- Verified Homebuyer
- July 27, 2021
- Rosemount, MN
The Sales and the Mortgage agents kept good communication through out the Process. Paperwork was mostly on the Computer, including closing. No issues at all. The house itself is really good quality and perfect design for my family of four. Really love my new Home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with Lennar!
- Robert R.
- Verified Homebuyer
- July 27, 2021
- Lake Forest, CA
The Lennar team is 10 stars. Great customer service from their sales team to their customer service team that made sure our home was ready for move in. I only have 1 issues. I believe everyone can agree to it as well. The paint is terrible. One layer of cheap paint. You barely touch it and you see the yellow from the base. Charge us an extra $1000 on the home and give us quality. Everything else is quality, but the paint.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lack of flexibility and transparency
- Andrew H.
- Verified Homebuyer
- July 27, 2021
- Glen Burnie, MD
Sales and closing process was not pleasant
Lennar responded:
Hi Andrew, thank you for the review. We are disappointed to hear about the issues you faced with sales and closing. If you have any other items requiring attention, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 2
Responsiveness 2
Nothing
- Gustavo d.
- Verified Homebuyer
- July 27, 2021
- Clover, SC
The mortgage process didn’t go smoothly
Lennar responded:
Hi Gustavo, thank you for your review. We are sorry to hear your mortgage process did not go smoothly. If there are any additional issues you would like us to follow-up on, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - The experience was great everyone who was involved in the purchase
- Valentina A.
- Verified Homebuyer
- July 27, 2021
- Kissimmee, FL
The experience was great everyone who was involved in the purchase process were amazing, patient and attentive!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - We are enjoying our new home by Lennar.
- Donna B.
- Verified Homebuyer
- July 27, 2021
- Eastampton, NJ
We are enjoying our new home by Lennar. The buying experience went smoothly.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Great value for money for one if the biggest investment of life,
- Gourav P.
- Verified Homebuyer
- July 27, 2021
- Irvine, CA
Great value for money for one if the biggest investment of life, thank you!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Good builder.
- Richard R.
- Verified Homebuyer
- July 27, 2021
- Menifee, CA
Good builder. Makes quality homes. Some small things I had to call about but everything was dealt with accordingly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - THE WORTH EXPERIENCE IVE EVER HAD WON'T BUY FROM LENNAR
- Jamshid A.
- Verified Homebuyer
- July 27, 2021
- Ellicott City, MD
THE WORTH EXPERIENCE IVE EVER HAD WON'T BUY FROM LENNAR
Lennar responded:
Hi Jamshid, thank you for sharing your experience. We are disappointed to hear about your poor experience. If there is anything we can do to help, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
everything's included
- Tyler W.
- Verified Homebuyer
- July 27, 2021
- Fort Collins, CO
nice modern homes, good follow-up service. small yards but nice to have the landscaping included.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - We love our new home and Fendol Farms.
- Anonymous
- Verified Homebuyer
- July 27, 2021
- Durham, NC
We love our new home and Fendol Farms. Once we were thought the closing process things were much easier. Seems like the coordination between Lennar and the land developers needs some work. The few issues we had with the home were handled quickly and without questions.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
The agents and foreman’s and contractors were and still are a pleasure
- Wally H.
- Verified Homebuyer
- July 27, 2021
- Plumsted Township, NJ
Lennar mortgage personnel was an absolute nightmare I recommend getting your own mortgage company big time!!!
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Everything was great.
- Edgardo R.
- Verified Homebuyer
- July 27, 2021
- Kissimmee, FL
Everything was great. But I think the cleaning could be better when I received my unit. Overall a good experience and I would like to have business with the company again. Thank you.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
workmanship
- Rosario H.
- Verified Homebuyer
- July 27, 2021
- Saratoga Springs, UT
Kudos to Clint, Candance, and David. far and beyond.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Agent Support
- Ronnie T.
- Verified Homebuyer
- July 27, 2021
- Hoschton, GA
Eric Clouse provided outstanding support and advice throughout the home buying process. He was always courteous and responsive and ensured I fully understood the status of my home from start to finish.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
True to the punch line ! Everything included. We love Lennar
- Anonymous
- Verified Homebuyer
- July 27, 2021
- Broomfield, CO
No false promises, clear on closing dates. Handled our request very well!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Sales reps were disrespectful I still have a clue tape items
- Zachary T.
- Verified Homebuyer
- July 27, 2021
- Austin, TX
Sales reps were disrespectful I still have a clue tape items and each week have to follow up with construction to ask if they will compete the blue tape items. I shouldn’t have to ask in the first place but it’s a constant battle. This is not been a fun experience, buying my first home.
Lennar responded:
Hi Zachary, thank you for this review. We are sorry to hear about the frustrations you have had with getting work completed in your new home. If there is anything we can do to follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Pay attention to every detail
- Anonymous
- Verified Homebuyer
- July 27, 2021
- Saint Cloud, FL
When I sign the contract everything was perfect. After my loan officer was supposed to be reaching out or answering questions, it was a nightmare trying to get a hold of him. I had to remind him that this was an important life event and that we should have constant communication and his job was to answer my questions. Also, I had a coupon that was an internal program to be applied to my purchase and the vendor was telling us that it was an old program and that there was no way that this could be applied even when the coupon was new (just received) and I had to present it up to 30 days prior ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
DO NOT BUY LENNAR
- Anonymous
- Verified Homebuyer
- July 27, 2021
- Raleigh, NC
Very poor workmanship and quality of materials. Poor response times. Still waiting for some items in home to be fixed. Would NOT recommend Lennar homes. Very disappointed and wished I had gone elsewhere to buy.
Lennar responded:
Hi, thank you for sharing your review. We are sorry to hear about the issues you experienced with response times and workmanship in your new home. If there is anything we can do to follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Poor Communication, Follow up and False Promises
- Brooks S.
- Verified Homebuyer
- July 27, 2021
- Otsego, MN
Be prepared for worst case scenario and having to go make repetitive inquiries on progress of your home and repairs. READ the fine print as everything comes back to what is best for Lennar not the customer.
Lennar responded:
Hi Brooks, thank you for sharing your experience. We are sorry to hear about your need to make multiple and even repetitive requests for getting work completed in your new home. If you have any outstanding items requiring attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Nothing really stood out during the buying experience.
- Robert M.
- Verified Homebuyer
- July 27, 2021
- Charlotte, NC
The folks that are actually running the job sites do the most to correct the issues as they come up and from my experience with Lennar they will come up.
Lennar responded:
Hi Robert, thank you for your review. If you have anything outstanding we can provide assistance, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 5
Ryan was the best. He took care of anything we needed help with in a very quick time. I feel like he is a friend.
- Russell P.
- Verified Homebuyer
- July 27, 2021
- Myrtle Beach, SC
Great home in a great location and very good neighbors.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Communication problems
- James W.
- Verified Homebuyer
- July 27, 2021
- New Port Richey, FL
Communication was horrible. Pretty bad and very stressful experience with the closing process.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
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