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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21135 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Lennar made our home buying experience easy.

  • John F.
  • Verified HomeBuyer
  • April 08, 2021
  • Oceanside, CA

Lennar made our home buying experience easy. They stood by us every step of the way. Their sales reps, mortgage people and interior design people were knowledgeable and pleasant throughout.They took particular attention with us since our home buying was done remotely, I would happily recommend Lennar if you are looking for a new home.

Total Score 4


Quality 0

Trustworthiness 0

Responsiveness 0

Sales Person

  • Sofia G.
  • Verified HomeBuyer
  • April 08, 2021
  • Saint Johns, FL

Care about customer concerns.

Total Score 4


Quality 0

Trustworthiness 0

Responsiveness 0

ALL Appliances included

  • Jasmine R.
  • Verified HomeBuyer
  • April 08, 2021
  • North Las Vegas, NV

The build is nice. Just little things here in there.

Total Score 4


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Anna Ball was great to work with.

  • Trigg R.
  • Verified HomeBuyer
  • April 08, 2021
  • Brownsburg, IN

Anna Ball was great to work with. The Lennar team was very thorough!

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Quality

  • Michael T.
  • Verified HomeBuyer
  • April 08, 2021
  • Aurora, CO

Lennar builds a very solid home!

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Some great team members, but mostly a bitter aftertaste

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Commerce City, CO

The sales associates were absolutely amazing hence the two stars, but that was it. The two months leading to closing on the home, we had miscommunication after miscommunication with the loan team and didn't receive confirmation on our loan into 2 days before closing pending documentation that we uploaded two months prior to closing. After moving in, there were some minor maintenance that needed taken care of and the Customer Care team was quick to address the tasks but prior to a week of heavy snowfall in our area, we attempted to park two sedan cars into the two-car garage and found that ...

Lennar responded:
Hi, thank you for taking the time to share your experience with us. We are sorry to hear about your disappointment with the dimensions of your garage and any inconvenience this has caused. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - HiEverything is delayed abd hard to get info from sales people.

  • Virginia B.
  • Verified HomeBuyer
  • April 08, 2021
  • Lakewood Ranch, FL

Hi Everything is delayed abd hard to get info from sales people. Reluctant to give feedback and answer questions in regards to ongoing progress. Like pulling teeth hard to get info. Now amenity center is delayed when we contracted we were told summer 2021 now summer 2022 Very much not happy . Wish we could get out of our contract Hope someone hears me abd contacts me

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Sales representative was very polite and very helpful

  • Frederick C.
  • Verified HomeBuyer
  • April 08, 2021
  • San Antonio, FL

My experience so far has been pretty OK, until I move into my home and see how they respond with taking care of items that are still outstanding as far as the punchlist goes and then I can give you my honest opinion but right now so far so good.

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - buying experience was smooth, we were told there isnt an HOA

  • Christopher H.
  • Verified HomeBuyer
  • April 08, 2021
  • Saint Helens, OR

buying experience was smooth, we were told there isnt an HOA but there is.

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Customer Service

  • Roderick P.
  • Verified HomeBuyer
  • April 08, 2021
  • Indian Land, SC

Our Loan officer was Dylan. He was exceptional and always honest throughout the entire process for us. Our process was a bit complex but we were successful in our home search and got our home. We thank you guys for everything.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Good communication, we closed and had keys on the day initially

  • Michael R.
  • Verified HomeBuyer
  • April 08, 2021
  • Bremerton, WA

Good communication, we closed and had keys on the day initially communicated. Loved everything included. I believe we paid significantly less working with Leonard versus working with a builder that offered options.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Great people, tough market

  • Joseph G.
  • Verified HomeBuyer
  • April 08, 2021
  • Covington, WA

I had a great home buying experience, the process was so smooth and seamless. the Construction Supervisor Brett is an awesome person, always present and ready to help. even after moving in he is always near by monitoring the other home builds and always ready to answer questions and help when asked. I am happy with the quality of work in our home as well, i have not had anything stand out yet. the Tough market was a bit of a negative factor, we had been first on the list for the desired Lot for almost 4 months but when the time came we had to sign a contingent offer, which allowed Lennar ...

Total Score 4


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - For my first home buying experience the process was simply and

  • Paris G.
  • Verified HomeBuyer
  • April 08, 2021
  • Kissimmee, FL

For my first home buying experience the process was simply and quick.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Norman Rivers and Yesha

  • Chad A.
  • Verified HomeBuyer
  • April 08, 2021
  • Celina, TX

Norman and Yesha are the relationship that ties us to the company of Lennar.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - We had been shopping for a new home which offered updated amenities,

  • Gregory B.
  • Verified HomeBuyer
  • April 08, 2021
  • Raleigh, NC

We had been shopping for a new home which offered updated amenities, such as tankless water heater, gas appliances, two car garage, nine foot ceiling, etc.. After looking around the triangle area we ended up choosing a Lennar home thanks to your outstanding sales team. They were very upfront about what was offered with the home and there were no hidden cost.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - It was a good process.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Lino Lakes, MN

It was a good process.

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

I bought a model home from Lennar.

  • Shirin P.
  • Verified HomeBuyer
  • April 08, 2021
  • Lilburn, GA

They gave me windows that are damaged and refusing to fix it, garage floor uneven , sheetrocks with holes in it, horrible workmanship, their refusal to fix anything. It is appalling. Do not buy from Lennar.

Lennar responded:
Hi Shirin, we would like to thank you for taking time to share your experience. We are sorry to hear about the items you have outlined including the damaged windows, finishing workmanship, and follow-up from the team. If you would like us to follow-up on any outstanding issues, please reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 0

Trustworthiness 0

Responsiveness 0

Your poor customer service

  • Maria P.
  • Verified HomeBuyer
  • April 08, 2021
  • Hockley, TX

Read my complaint with the BBB

Lennar responded:
Hi Maria, thank you for the review. We apologize for any issues you have experienced regarding customer care. We will continue following up on your open case, but if there are any additional details you wish to include please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Every issue large or small has been taken care of immediately.

  • Tisha H.
  • Verified HomeBuyer
  • April 08, 2021
  • Minneola, FL

Every issue large or small has been taken care of immediately. There is nothing like being treated as though you matter to a company.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - I gave my review.

  • John R.
  • Verified HomeBuyer
  • April 08, 2021
  • Crandall, TX

I gave my review. The Truth is the Truth. This home purchase has been a train crash from the start.

Lennar responded:
Hi John, thank you for your review. We are sorry to hear about the issues you have experienced throughout the entire process of purchasing your new home. Please reach out to us at corporatecustomercare@lennar.com with any outstanding items requiring attention, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - There was a lot of back and forth between what Lennar should/should

  • Melanie R.
  • Verified HomeBuyer
  • April 08, 2021
  • Bulverde, TX

There was a lot of back and forth between what Lennar should/should not be doing for their customer. This led to some animosity at times, however nothing was ever asked of Lennar that should not have been handled without even asking. Overall, for the most part things were completed before I moved in.

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Absolutely love Lennar!

  • Vivian M.
  • Verified HomeBuyer
  • April 08, 2021
  • New Port Richey, FL

Absolutely love Lennar! They have been supportive and helpful every step of the way.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - My thoughts are still out.

  • Timothy E.
  • Verified HomeBuyer
  • April 08, 2021
  • San Antonio, TX

My thoughts are still out. Waiting for closing day. I would like someone from upper management to contact me when done

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Overall process was great.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Lutz, FL

Overall process was great. There some hiccups towards closing with Lennar's lender, stuff that could have been avoided if the documents we provided were processed earlier, instead of the week before closing.

Total Score 4


Quality 0

Trustworthiness 0

Responsiveness 0

The house and the lake .

  • Penny C.
  • Verified HomeBuyer
  • April 08, 2021
  • Fort Myers, FL

Over all great experience. We love our home .

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

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