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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21349 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21349 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Disappointing

  • Jessica B.
  • Verified HomeBuyer
  • January 10, 2026
  • San Marcos, CA

The house was a complete mess. There was trash and debris everywhere. There is still paint stains all over the carpet. The dishwasher was leaking on first use. The heating system had no power to it, the ring doorbell has no power going to it. The front door and outside of the house paint was incomplete. The weather stripping on the front door was missing. My overall moving experience was horrible and what should have been a happy moment was replaced by buyers remorse and frustration. I would not recommend Lennar as a new build.

Lennar responded:
Good afternoon Jessica. We understand how frustrating this situation must be and appreciate you sharing your experience with us. We recognize that sometimes concerns may arise after the purchase, and we want you to know that if any warrantable items are still pending, please send details and reference this review to CorporateCustomerCare@Lennar.com so we can assist you where possible. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 4

Expected more quality from a $700k home.

  • Anonymous
  • Verified HomeBuyer
  • January 10, 2026
  • Lakeville, MN

Disappointed in this home purchase and the quality of finishes. For a new home in the $700k I wasn’t expecting to wait for 2 whole minutes before I can get hot water out of my tap or faucet. Fixtures are already falling off and several cracks in the walls. I requested for Lennar to come and check on it. They did send someone to check but the only response afterwards was that the pipes are 50 to 60ft long that’s why the water runs cold for 2 minutes. I’m still left with running my water for 2 minutes before I can get hot water.

Lennar responded:
Thank you for sharing your experience with us. We’re truly sorry that this situation has caused frustration. We understand your concerns. While some aspects are beyond our control, we are committed to assisting you wherever possible. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Super sad it went the way it did

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2026
  • Noblesville, IN

First I want to say I am more sad than anything. Throughout the whole process I had issues. I was not listened to and my voice was not heard. There were issues that never got resolved and they started treating me terrible when I would try to address the concerns. One of the sales people asked me how I had so much time to leave my work desk to come to the office when I stopped in to say hi and try to build back a relationship since so many things were going wrong. The beginning was great, during the selling process they were great. Except they wouldn't allow me to have my realtor since she ...

Lennar responded:
Good afternoon and thank you for sharing your experience. We understand how frustrating this must be and appreciate you letting us know. While some aspects are beyond our control, we are committed to assisting you wherever possible. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Poor Quality

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2026
  • Littleton, CO

Poor construction quality, cheap materials. Scuff-prone paint, scuffed granite, very low-end appliances, post-closing issues. Definitely do not recommend Lennar.

Lennar responded:
Good afternoon and thank you for sharing your experience. We are sorry to hear that your new home did not meet your expectations. We hope that moving forward, you enjoy your home and we can earn back your trust by providing you with a better homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar is a volume builder, meaning they build fast and without great attention to details. The best example would be that the paint is sloppy, with overspray everywhere, including the countertops, cabinets, floor, etc.

  • Mary V.
  • Verified HomeBuyer
  • January 09, 2026
  • Oceanside, CA

At this point we have placed approximately 15 "warranty" items that need to be corrected. That was over one month ago, and nothing has been done, nor have we been contacted. I would suggest to future homeowners to refuse to close on the home until all items are in good working order.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 1

internet

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2026
  • Alva, FL

Lots of issues with Internet For people that work from home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

disappointment with experience

  • Walter O.
  • Verified HomeBuyer
  • January 09, 2026
  • Little River, SC

My home was damaged before I even moved inn. It was evident that a truck with trailer backed across my driveway and lawn and into the side of my new home. It was likely a subcontractor because work was proceeding on other homes. The police investigated to no avail. I had to make an insurance claim due to the amount of the damage. None of your workers or subcontractors came forward to report the incident. I question your judgement in hiring such dishonest workers or subcontractors. They ruined my experience, and I will not forget it

Lennar responded:
Good afternoon Walter, thank you for sharing your experience. We are sorry to hear about your experience. We hope that moving forward we can earn back your trust by providing you with a better homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Not good experience

  • Mashallah E.
  • Verified HomeBuyer
  • January 09, 2026
  • Summerville, SC

When Lennar contractor pour the foundation for our house they didn’t level the foundation foundation therefore when the flooring was put in there were low and high spots throughout the house. Even though they removed the flooring and removed Natalie’s it again but they could not get it right. Our furniture throughout the house are not level. The light switches in the bathrooms were installed behind the door when you walk in the dark you have to open the door all the way and look for the wall switch.

Lennar responded:
Good afternoon Mashallah, thank you for sharing your experience. We are sorry to hear that your new home did not meet your expectations. If you would like to share additional details, please email CorporateCustomerCare@Lennar.com referencing this review so we can share this feedback with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

AWFUL. Untrustworthy. Breach of contract. Will not respond to emails and calls.

  • Ashley B.
  • Verified HomeBuyer
  • January 09, 2026
  • Troutman, NC

Installed much lower quality appliances than what was wrote out in a SIGNED CONTRACT and shown to us in the model (which was stated several times that was the same we would be getting). They now will not return any form of communication and have stated "that's what you get, we're not doing anything about it." Awful customer service. They do NOT care about you no matter what documents are legally signed. Will never be purchasing another home from this buyer, and if you haven't already I would find someone else!

Lennar responded:
Good afternoon Ashley, thank you for sharing your experience. We are sorry to hear that your Homebuying experience did not meet your expectations. Moving forward, we hope to earn back your trust by providing you a better Homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Better than expected

  • Benoit T.
  • Verified HomeBuyer
  • January 08, 2026
  • Lehigh Acres, FL

The quality is better than expected All the marketing team was helpful As a Canadian buylmg the first time in usa FL, some basic thing is different like water, i learn FGUA For a reason Lennar had cut the water but not the électricity, and because of health i had to delay my occupation more than a month after closing All the process, to buy, to close, to fix issue….everything was professionnal So far so good in the sushine state

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer: First Home Buyer

  • Othello T.
  • Verified HomeBuyer
  • January 08, 2026
  • Shakopee, MN

My name is Othello, the experience and knowledgeable people at Lennar helped me and my Wife to get our Home. They showed us the steps to follow and guide us through the process. Getting a Home through Lennar is a stress free experience and no hassle. I would recommend the people at Lennar to everyone who wants to get a home. They are trust worthy, experts, and know what you need to get things done.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home review.

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2026
  • Seguin, TX

My only request during the whole home buying process was for the house to be cleaned prior to closing. During my initial tour of the home there was paint splatters/spills on the floors and in the showers, which I was told would be cleaned up prior to closing. The paint was still there during the new home celebration, and once again, I was told the house would be cleaned prior to closing. Needless to say, none of the paint was cleaned up when I picked up the keys after closing. Disappointed that they didn’t do the only thing I requested. Home buying process was very simple and quick!

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

Great home & company to deal with

  • Vincent R.
  • Verified HomeBuyer
  • January 08, 2026
  • Port Charlotte, FL

We were soooo blown away by how easy this new home transaction was & the home is our dream home. Thank you Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Reese showed us everything we needed to know about our new home.

  • Robert J.
  • Verified HomeBuyer
  • January 08, 2026
  • Myrtle Beach, SC

Ronnie was the first person we met 10 years ago,and we found her again! We’ve been visiting for 40 years and almost gave up.In June of this year we decided to give it 1more shot.We found our dream home at Arcadia! Reese was a great go between as our home buying was happening (he helped secure our freezer as it was delivered to the sample). We are so happy to be here .

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

We got a great value on our home.

  • Jamon C.
  • Verified HomeBuyer
  • January 08, 2026
  • Saratoga Springs, UT

We got a great value on our home. Mike was very low pressure which we appreciated.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar is best

  • Srinivasa G.
  • Verified HomeBuyer
  • January 08, 2026
  • Pennington, NJ

Lennar is best in many aspects, their quality of construction and service they provide is in town

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience with Lennar

  • Khalid A.
  • Verified HomeBuyer
  • January 08, 2026
  • Clovis, CA

Lennar employees provided excellent cooperation during the home purchase process, and I am satisfied with them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

review of the new house

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2026
  • Sequim, WA

experience was adequate at best

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Angela in sales GREAT!! LOVE MY HOME...

  • Susan D.
  • Verified HomeBuyer
  • January 08, 2026
  • Centennial, CO

It's been a good experience, however always having purchased resale the new home I am a Realtor so I've seen alot of other homes and BUILDERS...Lenna truly was the best home and location for the price. I'm very happy here. Thank you

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Home in Porch to Park Setting

  • Gary M.
  • Verified HomeBuyer
  • January 08, 2026
  • Olympia, WA

We love the way the Trestlewood Community is set-up with a private park at your from porch and all the auto traffic taking place behind the home where the garages are located. Our experience with Lennar was mostly good however there were some inconsistencies with the support. The layout of the floor plan is very good but some the lower price comes with some cheaper materials and fewer amenities than you would get with a local versus national builder.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Joel was a joy to work with

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2026
  • Irvine, CA

Joel was a joy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mortgage specialist was horrible

  • Jeffrey L.
  • Verified HomeBuyer
  • January 08, 2026
  • North Fort Myers, FL

I went into closing thinking everything was set and costs were set. I get there and the cost increased $10k. The closing agent and I called the loan lady Ali who was very rude and accusing me of not reading what I signed. I advised that I can walk away from the deal and her response was good we’ll keep your $5000. In reality the information was never given to me to sign so it seems like Ali didn’t do her job. We spoke to her boss who I get doesn’t know the specifics of what was presented in the loan but there was no accountability on lennars part to make it right. I was just told that’s ...

Lennar responded:
Good morning Jeffrey, thank you for sharing your experience with us. We are sorry to hear your experience with the mortgage specialist was not the best. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Super simple and easy process!

  • Mariah J.
  • Verified HomeBuyer
  • January 08, 2026
  • McCordsville, IN

The home buying experience with Lennar was super seamless from start to finish! We love our new house and can’t thank the entire team for helping us find it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love my new home

  • Rosa I.
  • Verified HomeBuyer
  • January 08, 2026
  • Graham, WA

Thanks to each of you who could time and effort for the purchase of this house lennar is a great company and I was not referring only to those who made the house but to every person who made his is so that everything tilts in my favor and thus have my own house thank you thank you all Sincerely Rosa I

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Experience

  • Carlotta P.
  • Verified HomeBuyer
  • January 08, 2026
  • Elgin, SC

Easy to work with and a seamless process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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