Lennar Reviews

Amazing builders. We shopped around with other builders, but Lennar was the one to create the entire plan that would work for my family.

Seems the ball gets dropped from sales to builder one blames the other when something is missed example pre-construction meeting. I was never notified. The builder blamed sales and sales blamed builder. Didn’t help me much as was all over and done with

Everyone is so great to work with from our salesperson Gina to the Construction Manager Victor. They are very responsive and do it all with a smile and a right attitude. Jake our customer service rep has been good also. Very happy with my home and my buying experience.

The quality of the overall work could have been better. There were things during the building process that I caught that shouldn’t have been my job to catch. Also the sod was horrible, they had to redo it and it still is a mess. Sales Rep Gina was amazing and customer service Heather has been amazing! Overall still happy with my home but I feel as though Lennar needs to focus on quality over quantity as I feel they have gotten away from that.

Lennar has been very responsive about rectifying deficiencies in the home

GREAT GREAT GREAT GREAT EXPERIENCE

Not satisfied with issues that have not been fixed

The process of building was great (not my first new home build) and we were kept informed. There are opportunities with disconnects between marketing material images and actual plans and since the customer only can take away the marketing material those need to match with the plans. Post closing on the home the responsiveness is severely lacking. We have several small issues that are construction defects that we raised both at closing and the 60 day mark and aside from an email with a case number there has been no communication in a month.

GOOD QUALITY HOME and FAIR PRICE

We moved in winter 2021- our grass is terrible and Lennar does not warranty the lawn. My dishwasher didn't work. I have already had service on my dishwasher and stove and have only been in the house 3 months. They put cheap light fixtures in. We have replaced all the fixtures in the house (or should I say the boob lights). You can see sheet rock lines on the ceilings. The back siding was not finished - but Lennar did come back out to fix. I personally don't think I would by a lennar home in the future.

In our experience, you have to be diligent about following up on any service requests because they’ll easily be forgotten by the Lennar representatives. It’s best to maintain all records in the form of pictures, emails, and text.

It seems to take a lot longer than expected to get problems resolved. Every step takes another two weeks. so we are still fixing problems

Material and quality of workmanship was really good for the price point

The Gastonia staff truly cared (Caitlyn, Sara, Brittany) and paid attention to detail. Great communication between everyone and was a wonderful experience being this was my first home build. I am very pleased with my home and have zero complaints. From initial signing to closing, everyone involved has been wonderful. Their preferred lender was wonderful to and have no complaints. Once you close and move in If there are any issues that need to be addressed they are fixed in a timely manner. Excellent service!!!

I love my new home, the little things that have gone wrong have been corrected quickly.

Layout and design is great however very disappointed in the sloppiness with workmanship and craftsmanship.

If you have any issues they correct them so you end up with a great home

From initial interest to moving in and beyond, we’ve dealt with well-informed, professional, friendly Lennar reps. We knew what to expect and when, questions answered promptly. Since moving in, there have been a few minor glitches, which have been quickly remedied. Impressive follow up from Lennar to be sure we are satisfied.

get in writing all things they will do for your home and lot if you pay extra lot price

This was my second Lennar Home purchase. I love the fact that most important elements are included. Great quality

The construction was close to on time. The workers are very hard working. Our hom is beautiful

Our house has multiple issues. Brand new build. Mold, pool issues that Lennar installed, leaving windows, electrical and plumbing issues. Several calls, emails and texts. Six months. No resolution or attempt to correct. This community is new and other home owners have same complaints. Lennar is aware, but ignores.

The sales department was amazing. The mortgage department is lacking at best.

We can’t imagine that we could have made a better decision than building a Lennar home in Osborne Trails. While they are not flexible on changes, we have a home we are proud of, and have made it our own.

A little unhappy with quality of drywall install and sod could have been layed more evenly.