Lennar Reviews

From our first visit to Babcock Ranch we were pleased with our Sales Consultant who was very professional, knowledgeable, and friendly. We had decided on the Sylvester as we wanted 4 bedrooms and 3 Bath and no stairs. Going forward during building process our sales consultant was in touch with updates on the progress. When it was time for our walk thru we were very satisfied with the construction manager and felt he did a great job explaining everything about our new home. Both of these gentlemen were we believe why our experience was so good. Lastly the gentleman who came out after we had been in our home for a couple of months was again very professional and knowledgeable in explaining the warranties and answering all our questions. We realize that nothing is ever perfect, but when you have people such as who we were lucky enough to work with it makes moving to a new home and new place and state enjoyable. We have been in our home just about 5 mos and are very pleased with it. ... More

While I don't love all of the things about Lennar, I will say their response time to issues is amazing. I don't like the fact that after your final walk through, they will address no cosmetic issues. Some things simply aren't seen until you move in. I had an outstanding salesperson and the customer care person is equally terrific. They should fire their painters.

The best part of the experience was moving in to my new home. the home has lots of amenities. things I didn’t even think of and I’ve been planning on a home for years I appreciate there attention to detail

Purchasing our Lennar home was a great experience. From our first visit with Curtis all the way to closing we were kept informed of the progress on our home. JT and his group were responsive once we moved in and fixed any things that needed attention. I would highly recommend building a home with Lennar.

Moises Lee was amazing. He helped us every step of the way. We did not reeled pressured at all. He answered everyone of our questions thoroughly. He made us feel like part of the Timbercreek family. Best house buying experience ever! Thank you Moises and your team!!

My home buying experience was great.

First - I love my house. The design and size is perfect for me. There are many things that done well, especially the insulation. It might be warm outside, but not inside the house even without the air conditioning. The customer service rep has been great and has tried to quickly have my issues resolved. However, several of the issues reported should never have made it pass the final inspection before settlement. While I was disappointed that some things are seen as 'within the standards', I know that Lennar's standards are higher than other builders that I have dealt with in the past. If I had to do it again, I would not have any issues purchasing a home by Lennar ... More

Lennar made it easy to navigate the process of building a new home as first time home buyer.

Well, we had great expectation when we purchased this house but after so many problems we are pretty disappointed. House looks nice but the quality of the construction is bad. Cheep material and sloppy installation. / Off level floors, nails popping out, broken windows, shower floor accumulate water in corners, interior doors don’t close properly, they have big gap under, bathroom faucet is touching the backsplash so it is difficult to clean behind, landscaping is nice only around model home majority houses have lots of ornamental grass , playground is a joke - beach volleyball court instead of baseball or tennis courts that could be use all year around not just during 2 summer months, no slides or swings for kids just some kind of rope construction,…/ When we moved in our house needed lots of repairs and I thing that there are more problems to be discovered in the future. ... More

The Lennar staff was well picked. They truly care about their customers and take care of any issues in a professional and timely manner. Would have given them five stars if they provided a few more options but I realize they are not a custom builder. The experience of purchasing a Lennar home has been very good!

We love our new home. We highly recommend Lennar as your new home builder!!

50+ items, including major items, wrong with the home. Issues continue. The construction manager shows no compassion and attempts to fix through hacks. I would not buy with Lennar again.

If you are buying a home from Lennar, just know that there might be better options and more expensive. I like the house, the only thing right now is that we’ve asked to come and repair a couple of issues and we haven’t gotten a response back… it’s been about two months since we put the request and nothing.

We found the the Application then the Mortgage Application very difficult to complete especially using Docu Sign! We had just completed renewing another Mortgage at Hall Financial and UWM and it seemed very simple. Maybe there is something to be learned here

Horrible experience would never buy another Lennar home poor quality. Customer service is the worst. Employees change every few months. Speaks a lot about the company and management.

The customer service stood out the most. Everyone has been so nice and responsive throughout buying my home and anything that has come up after.

My family and I are very satisfied with the look and feel of the house. There's only a couple of things I wish were bigger or included such as a bathtub connected to the shower in the master bathroom. Also the garage should've been bigger since it's a two car garage. I still have two remaining issues that I need to report (1) driveway has a crack on the concrete that was there when I moved in (2) one of the sinks in the master bedroom has a hairline fracture in the sink.

A great experience with Lennar. Would recommend them to anyone interested in buying a villa.

Sales experience was great along with the walk through prior to closing. The frustrating part came when trying to get everything fixed. The quality control is not good so multiple things had to be corrected multiple times to include major corrections like to the flooring and the siding. My requests also went unanswered. Took over a month to transfer water into our name because the correct amount of trees weren’t installed to begin with. Of course I had already had the irrigation system put in when they had to throw a random tree in an odd spot just to pass the inspection. Overall happy but certainly far from a great home buying experience. ... More

The Operations team constructing the house were more helpful than the Real estate transaction team. It should be the other way around.

Trades need to do better a better job, too many things done poorly. Issues with windows, siding, stove, dishwasher, shower head, deck, painting, flooring, gutters, concrete, masonry, landscaping, sod placement, grading of soil, etc. etc. Sad most things should have been caught and fixed well before we closed. Many things I will end up doing/fixing myself.

Not the best materials or workmanship. Stairs and 2nd floor creaks in several places. Too many places for the builder to fix without ripping out entire carpeting.

From sales office to after sales customer service team are responsive and get issue resolved . Except Lennar mortgage was a horrible experience with mortgage agent to underwriting, except Cherry , the person who collect documents .

The house is full of excellent details, the quality of the structure as well, I believe that the all-inclusive program helped us a lot to invest less time in decisions, and we took advantage of this to do other things that we needed, the house is beautiful.

We loved Ashley (the Lennar rep who sold us our home), but their customer service department is not very responsive. We had several things that were not completed or in bad shape upon moving in and we still have not had those things repaired. We have been in our home since February of this year.