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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19381 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

I am very disappointed

  • Nesib R.
  • Verified HomeBuyer
  • February 14, 2023
  • Lakeland, FL

The worst company to deal with I would never recommend anyone to buy from Lennar Lennar is garbage worst ones

Lennar responded:
Hi Nesib, thank you for your review. We are sorry to hear about your experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible!

  • Nabor P.
  • Verified HomeBuyer
  • February 14, 2023
  • Wesley Chapel, FL

Worst experience ever, they don’t even deserve one star. Stay away from Lennar DO NOT buy a house from this builder

Lennar responded:
Hi Nabor, thank you for your review, we are sorry to hear you had a bad experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

CM and Sales are going to let Lennar down

  • Madhukar T.
  • Verified HomeBuyer
  • February 14, 2023
  • Fuquay Varina, NC

I bought my 1st house in 2018 and that was from Lennar Construction. We liked a lot and that quality of construction and service made us to go again with Lennar for my 2nd house too. From the the beginning till closing, started facing issues both from Sales and Construction Manager (CM) and they were very arrogant in not responding in addressing our concerns/clarifications. CM gave us false promises and made us hurry during final walkthrough and promised in addressing few concerns but never responded later. Not only me, but even my neighbors are also victims in facing the similar issues. And ...

Lennar responded:
Hello Madhukar and thank you for taking the time to write this review. We want to apologize for the frustrations you have experienced with the quality of your new home and the lack of communication with some of our teams. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pierre JULUS

  • Pierre J.
  • Verified HomeBuyer
  • February 13, 2023
  • Lakeland, FL

I just bought a property at lennar at Lakeland. This is the worst experience I have ever have. They took 2 months to install the motorway and shelves. The ceiling over the island kitchen is already leaking. There is water from the ceiling and leaking over the island kitchen. 2 months.

Lennar responded:
Good afternoon Pierre and thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up on you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 4

New home

  • Tony B.
  • Verified HomeBuyer
  • February 08, 2023
  • Aubrey, TX

Agreed to buy home at $30k at 3.99%. The morning of closing they changed rate to 4.79%. Have made 7 warranty claims in 3 months. No windows in back of home that open. Cracks in the ceiling. The underwriting process was awful.

Lennar responded:
Good morning Tony,

Thank you for sharing your experience. We are sorry to hear about your experience. Please do not hesitate to contact us at corporatecustomercare@lennar.com to let us know of any outstanding items or If there is anything we can do to assist you going forward. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Terribly experience, TERRIBLE quality.

  • Michael L.
  • Verified HomeBuyer
  • February 08, 2023
  • Mooresville, NC

What an absolute nightmare of a home, DO NOT BUY! This is hands down the worst home I’ve ever been in. From the terrible experience with their mortgage team, to getting left high and dry on terrible workmanship, I absolutely do not suggest you buy a Lennar home. Everything on my house was done last minute slapped together and I’ve just taken the beating because it looked good for a solid second. Giant moat in backward won’t get fixed so I’m stuck with a huge landscaping bill. Entire house covered in huge cracks, trim separations, and nail pops which won’t be fixed because it’s “cosmetic.” ...

Lennar responded:
Hi, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

porr quality

  • Jian L.
  • Verified HomeBuyer
  • February 07, 2023
  • Ontario, CA

The quality is very poor, and it has not been repaired until now

Lennar responded:
Good morning Jian, Thank you for sharing your review. Please do not hesitate to contact us at corporatecustomercare@lennar.com to let us know of any outstanding items that we can help you with. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Shoddy workmanship

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2023
  • Frederick, MD

I FULLY REGRET MY PURCHASE. Overall the look is great, but when you look closely at the workmanship it is very shoddy. Shower stalls with tops not finished or caulked, major skips of caulking in showers, uneven & very noisy floors, steps that are slopped from boards with major cracks (which were attempted to be covered with caulking), boards cut too short and filled in spaces with caulking, first floor is VERY COLD, temperatures as low as 46 degrees, chips in all shower stall floor pans and in tub, cabinets not adjusted correctly and hit into walls & appliances, damaged appliances, ...

Lennar responded:
Hi thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

WORST EXPERIENCE FROM THE BEGINNING TO THE END!!!!!!!!!!!!!!

  • Robert B.
  • Verified HomeBuyer
  • February 05, 2023
  • Las Vegas, NV

Let me just say the only person that helped in this whole transaction was Celia. The worst experience was Lennar Mortgage (Christina Z), will NEVER recommend this lender and especially Christina! Dave the "walk through" guy was horrible!!! We never got a proper walk, unless you call a 6 minute walk proper? We were left figuring out how to work everything and search for instructions, still don't have the a/c warranty after asking more than three times... Still going through problems from lies told by Lennar. NEVER WILL RECOMMEND THIS BUILDER/LENDER!!!!!!!

Lennar responded:
Hi Robert and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to your experience with your loan officer and lack of proper customer care during your walkthrough. If there is still anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Larry

  • Larry B.
  • Verified HomeBuyer
  • February 04, 2023
  • Jarrell, TX

From the time we put down earnest money this has been a bad purchase. With the exception of Joey Blackledge and Pablo Berrios we have had issues. Price quoted different from price provided after we had to put down earnest money, closing delays and online closing issues, Service issues getting scheduled and call backs, the quality of the build requiring multiple service calls. The electrical issues that have been known about through the community, quality of workmanship being poor and then the sales manager response to us at the beginning. This has been the worst home purchase we have ever ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Terrible Homebuying Experience

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2023
  • Durham, NC

Lender was not responsive. After the builder ensured us that all of the items on our inspection was complete as well as the items we marked with blue tape, we found several items were still not completed and even noticed quite a few pieces of blue tape were still present at the home delivery meeting. We also had a leak in our brand new roof and a sewer gas smell that took almost a month to resolve.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Many thing not included shower’s door pool kit and more

  • Serge L.
  • Verified HomeBuyer
  • January 31, 2023
  • Punta Gorda, FL

The cabinet is very low quality compare to what the rep told me i will received

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Worst experience ever

  • Isaac M.
  • Verified HomeBuyer
  • January 31, 2023
  • Zephyrhills, FL

The house is supposed to be new and without problems, on December 9 I did the closing and there were some things to fix. The engineer in charge of the house promised that he would fix the house in a matter of weeks, as of today, January 31, the house remains the same and both the engineer and the customer service person are still missing without letting me know when they are going to fix it. the problems that the house has. The treatment that my wife and I have received in a matter of the house is incredible. It is unacceptable that they have a group of people working without caring about the ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Dorchester in Gambill Forest

  • Yvonne F.
  • Verified HomeBuyer
  • January 31, 2023
  • Mooresville, NC

I would not suggest a Lennar home to anyone. There is no quality in our Lennar home. The shoddy work, incompleted work, no attention to detail, horrible mistakes that were left, horrible painting job, etc. I can go on and on. #donotbuyLennar is what I plan to go viral with. I have nails coming out of the stairs (that I stepped on), nails coming through cabinets (that I've cut my finger on). The lack of attention to detail is horrible. I need to put a sign in my front yard to warn potential buyers to stay away from Lennar. Everyone I speak with who are looking for a new construction, I advise ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyer beware

  • Stephanie H.
  • Verified HomeBuyer
  • January 31, 2023
  • Fort Myers, FL

Lennars home buying experience is horrific. From the lies that the manipulative realtors spew, to the horrible workmanship. Their goal of Lennar is to only complete a house to 90%before closing. Punch lists are never completed. Extremely manipulative to women. Take total advantage of. Do not buy a Lennar home.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Dissatisfied with Lennar: A cautionary tale

  • Prabhakara N.
  • Verified HomeBuyer
  • January 29, 2023
  • Wesley Chapel, FL

My experience with Lennar has been quite disappointing. Despite being promised that all pending tasks would be completed prior to closing, several important items were left unfinished. They were in a rush to close all the homes by November and there was no focus on completing the work before closing. The closet doors were not fixed, shower rods were not installed, the painting was not done to a satisfactory standard, and there were drywall cracks and partially painted lanai door. I would not recommend purchasing a home from Lennar. They did not demonstrate a customer-centric approach and ...

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

I made a Mistake

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2023
  • Fort Myers, FL

Quality and Customer service Sucks. Wish i could Rate NEGATIVE

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible Terrible Terrible

  • Staci H.
  • Verified HomeBuyer
  • January 25, 2023
  • Saint Hedwig, TX

Too many negative things to list them all. Constant delays and lies. Quality is so bad I would never buy a Lennar home again.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

This has been the worst home buying experience EVER!

  • Valerie Y.
  • Verified HomeBuyer
  • January 25, 2023
  • Lutz, FL

Dont buy from Lennar, EVER! They are cheapskates who cant do anything right, force you into closing early with promises of fixing things, but do not deliver. The material is cheap, the labor is crap, the multiple mistakes due to their cheap laborers is absolutely horrible. The home is not worth the price they charge AT ALL! I could have done a better job than their day laborers. Their construction manager Derrick clearly has no idea how to do his job or how to manage his workers to make sure they do it right. We have had nothing, but issues and we have only been in the home a month. The ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

VERY POOR

  • Connie L.
  • Verified HomeBuyer
  • January 25, 2023
  • Punta Gorda, FL

Lennar has been a nightmare from day one. I was threatened with taking my retirement to a large fine if I didn't close when Lennar wanted to close. On the day of closing Lennar was not ready and the unit was certainly not completed. I closed on Dec 5, 2022 and as of today Jan 25,2023 I still cannot move my belongings in because the doors and windows still will not lock/open. I have contacted and have been promised by many of Lennar people and still no resolution. I have had to pay an additional $1000 for storage because I cannot move in my condo. I have other issues such as the front entrance ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

HOME BUYING DISASTER

  • Edward T.
  • Verified HomeBuyer
  • January 24, 2023
  • Plant City, FL

House was a mess when we moved in. Walls needed repainting and when they repainted the workers got paint on carpet, tile, everything and it is not cleaned up yet. Our A/C has gone out 3 times and is still not fixed. No one from Lennar follows up when work order is put in. Finally, the HOA is charging us a late fee because Lennars title company sent them a faded check that HOA could not cash and cannot get a hold of the title company to cut a new check. I would not recommend to anyone to deal with Lennar.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not satisfied with purchase

  • Kamana J.
  • Verified HomeBuyer
  • January 24, 2023
  • Carmel, IN

I am not happy with the LENNAR. We had hard time with this purchase with Lennar. Specially the loan officer. He provided the incorrect information in disclosure. And he blamed us not reviewing the document. And later for another disclosure he did mistake on estimated closing cost and we I had to dig into email to prove he did mistake as the disclosure does not matching with what he said to us over the email. I am very upset with the response I have received from Lennar.

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Terrible

  • Scot M.
  • Verified HomeBuyer
  • January 24, 2023
  • Foley, AL

Lennar couldn’t get our house done by closing on Dec.28 so they pushed it to Jan16. Home is still not finished! We settled for a Lennar home in a different area of town. The experience has been horrible. We can’t even get the warranty people out to patch up the things that were pointed out on our walkthrough before closing. I don’t recommend buying.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar is the worst ever.

  • Emily Ann P.
  • Verified HomeBuyer
  • January 24, 2023
  • McKinney, TX

Horrible quality. I regret everything. They told us SO MANY LIES. I feel like a lawsuit is in our near future.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Continual delays

  • Mark D.
  • Verified HomeBuyer
  • January 24, 2023
  • McKinney, TX

House quality fell short. Building timeline was continually pushed back because of labor shortages. Over priced home with no input from consumer. Lennar took advantage of inventory shortage and watered down its brand for the sake of a dollar. I real shame.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

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