Lennar Reviews

I was hoping for this new home build to be a great experience, but unfortunately every aspect of this process was terrible. From the sales team, to the financing, to the quality of work, to the final inspections my wife and I were extremely dissatisfied. During the financing process Lennars rates were higher than others and they used scare tactics such as “you will not get your keys after closing if you do not use Lennar Lending”. This was untrue as were most things Lennar informed me. Once the home was built and an inspection was conducted it was worst that we could have imagined. We had over 300 corrections that needed to be made. We were informed these would all be completed, yet they only had 7 days to do so. As my wife and I contemplated if we were or were not going to close on this house our concerns grew greater as the concerns we pointed out did not get touched until the Sunday before our closing. Majority (85%) of the problems we pointed out never got touched or repaired and it drives us INSANE to live in a home with so many imperfections. I have seen homes built in the 80’s that is in better condition than the interior of our home, which is less than 60 days old. I am extremely disappointed in the process and workmanship of Lennar and would never recommend them to anybody. If you are contemplating purchasing a new home from them I would heavily recommend a home inspector (Lennar will also use scare tactics and tell you that using your own inspector will most likely delay your closing) at a minimum. This purchase has been by far the worst investment I have made and just hope to break even by the time it is time to sell. I love our neighborhood, but this house was made, designed, and constructed atrociously and the builder should be ashamed of themselves for selling this shabby product. If you are dealing with Shelley or Angela from Harvest Point I highly recommend you get with Angela’s supervisor and ditch Lennar lending as fast as possible. The experience I had with the both of them is by far the worst from any professional in this industry that I have encountered. ... More

Very poor workmanship with numerous issues for a brand new home. Poor quality materials with rushed installation lead to poor quality. Extremely poor attention to detail.

First weekend we moved in the builder supplied en-suite washer leaked causing water damage that was exacerbated by the fact that their customer service rep doesn’t check messages after hours or on weekends. The floor got ripped up by the water remediation company and a month later has not been repaired. Lennar does not care about you after you close. Horrible company.

My new home was delivered unfinished. No follow-up on when things will get fixed. To name a few issues of MANY, my kitchen is unfinished, closet doors were not painted correctly, all doors are damaged, concrete floors in porch and patio are ruined, and after closing, we found out there is no infrastructure for the internet (we live in a "connected ultra wifi community."

Inspect your home thoroughly before closing! Workmanship issues may not be covered under their very lmiited warranty.

Please do not EVER purchase a home with Lennar, the customer service is awful. They do no reply to request. The home are rushed and have so many errors. The materials are cheap and the quality of the home is poor. Im looking to sale my home ASAP and build elsewhere with another builder.

Absolute horrible experience from beginning with our sales person to the very end. They have no ethics and do not follow true building codes. Sakes people tell you lies, the floor plan is 3rd grade pictures, craftsmanship of the house is beyond low grade, project managers aren’t even licensed builders which is why so many issues occur. No follow up from top to bottom. I closed in September and have 3 page punch list that has taken forever. I’ve had to have outside vendors come in. 48 outlets on 2 breakers isn’t even electrical code despite them trying to convince you it is. I can go on forever with all of the issues that have and are occurring. Lennar doesn’t care so avoid buying a Lennar home. I will continue to advocate this message on every social media platform until this corruption is exposed. ... More

The home was poorly finished. Lennar massively delayed completion, cut corners on construction quality to try to force completion, and skimped on promised appliances and fixtures. I am repeat buyer from Lennar, but my experience was so poor this time that I will not buy another home from Lennar and advice friends against it as well.

Horrible experience, will not recommend anyone to buy a Lennar home. Pressure their client’s to close on homes that are not finished and getting them to do any repairs is a hassle.

Sales lady wasn’t ethical. Charges were not disclosed upfront. The townhome wasn’t ready at the closing. Struggling to get the paint issues resolved after 2 months of closing. Poor workmanship

Overall the experience was terrible. Our Lennar salesman never answered her phone. Always rude when we finally got ahold of her she had no idea what was going on. House looks like it was built by a toddler. No attention to details, paint everywhere on outlet covers, my brand new carpet, windows all have paint on them. House was suppose to be cleaned before closing that was never done. Nobody answers the phone to get anything taken care of.

Lennar uses unskilled contractors and cheap materials, contractors and subcontractors don’t know what they’re doing and have this “I don’t care” attitude. Getting anything done or fixed or repaired is extremely difficult and have to resort to escalating to Lennar Head Office. Construction managers and customer service reps all make big promise, trying to get you to close sooner. As soon as you Close on your house, game over, Lennar won’t touch or repair anything. Lennar needs to learn to treat their customers with respect. It’s very difficult dealing with Lennar. I hope that Lennar, some day will learn from their competitors D-R Horton - their home sites are clean and tidy, D-R H uses good materials and their contractors do a better job. Go to any Lennar construction home site and it looks like it was hit by a hurricane. Lennar doesn’t even have security at their new communities, homes are often targeted by thieves who break in and steal from new homes or simply walk into any open homes and steal brand new materials. This has been brought up to Lennar locally and no one does anything about security. All they need to do is , have a security guard or a camera that won’t allow people with pickup trucks to drive into the new community after 8PM or at least take a picture of their license plate. Nobody should be driving into the community and roaming around at night and late at night , might night and past midnight. I guess Lennar upper management don’t care that thieves steal material and appliances from homesites, I’m sure it’s cheaper to hire a guard for 8 hrs at night at $10 per hr but Lennar won’t do it. Lennar used to have cameras with lights on poles in new communities with signs “no trespassing, video surveillance etc””. Lennar has removed all of that. It doesn’t make sense. ... More

I have owned several homes in my lifetime. Some new builds and some resales. NEVER have had such a terrible experience as with this home. When I wasn’t being ignored; I was being lied to. I have done my best to patiently work through the Lennar process but at this point I am all out of nice.

Our experience with Lennar builders was bad from start to finish. We were pressured into a walk-thru before the house was completed. This resulted in additional pressure to close before the end of the month and before fixes were complete. We were told during the walk-thru that we would be supplied touch-up paint, which we didn't receive. We have asked several times for specific color names that were used and still have not received. Attention to detail on the finishing of the house was poor, obviously the constrution manager didn't care in shotty craftsmanship. We've had nothing but trouble with all the technology included in the house. We've reached out several times to the custumer care specialist, who refused to return calls or help in any way. Our sales person was relocated to another development, therefore, was not in a position to help with any questions we asked. On the day we closed, which everyone knew was happening, our keys were locked in the sales office with no one working that day to get them. The auto emails have overwelmed my inbox, from Lennar Mortage to the customer care person and there is no way to stop them from coming. We hope the home warrenty process is better than the building process! This was our first experience building a house and unfortunately we had a terrible experience with Lennar!! We would not recommend Lennar to anyone else. ... More

From sales to closing an absolute HORRIBLE EXPERIENCE! Our sales person Matt was MIA most of the time. Our house was not ready for closing but expected us to close anyway. All screens were bent, painting and caulking was horrific. We have a mice problem, front doors don't lock. garage door dented. Because we sold our other home they had us over a barrel cuz we needed to move in. The house was dirty. Their follow up in every department was atrocious and still is. Extremely unhappy.... they don't care! We are seniors in our 80's and feel they took advantage of us. Very negligent. unfortunately this review is not letting me upload pictures. We have been in home for 2 months and still most repairs not completed. ... More

First, the good. Lennar's model homes in the Emerson Palmer community in Henderson look great. The bad...the house we bought was NOT built with the same QUALITY as the model homes. Blame it on the pandemic, supply chain shortages, and worker shortages I guess. But the construction and quality of the house were terrible. I hired a home inspector and he found over 50 defects both inside and outside of the house. Lennar was in such as rush to build their houses that they sacrificed quality control to save money and to meet their deadlines. Big inconvenience to the home buyer if you really want the house. Lennar attempted to fix most of the issues but a lot of defects were still present at the time of closing. You always have the option to walk away before close but then you lose your deposit. Which is an advantage for Lennar. The sad part about the whole experience is that Lennar never admitted that there were any issues with the house. They left it up to me to find the issues. And of course, after the close, we found more issues. However, Lennar's customer service was fairly prompt in fixing most of the new issues. It appears that Lennar hired low-cost workers with very few skills to build their houses. But I have no proof of that. At this point, I would never buy another Lennar home and I would definitely not recommend Lennar to a friend. Lennar: Let me know if you want a copy of my home inspection. ... More

Lennar has been an overall bad experience.

My new house is a bundle of issues. Starting from the exterior to the the interior of the bathrooms every part of the issue had bunch of issues. There were so many bulges and dips in the every room whereever there is carpet. The issue was raised before closing and is not fixed yet. The carpet and the padding inside the carpet are so cheap. Beneath the carpet we found trash, the people who did that didn’t even care to vacuum the area before installing the carpet. The padding was not bound together which keeps moving when you walk, creating gaps. The framing is not flat. Every room has ups and dips. The carpet is not tucked well at the edges. The carpet in the model house is definitely twice as thick as ours. The exterior paint looks like it was not done by professionals. There is overage and gaps between the wood trims. The balcony floor has ups and dips which retains water after rain. There is a bulge in the dry wall of the master bed room. Faucets are cheap and each of them have different pressure levels. Landscaping looks like it was rushed.recessed lights in the loft area are put in at irregular places, and the list goes on. ... More

We have had several issues like no mirrors or shower enclosures installed until nearly 2 months after settlement, finally got them last week day before Christmas. Still have electrical issues with outside outlets as they click 24/7 unusable, and light switches within the home that are incorrectly wired. Since settlement, I have found out via outside Sales guys that Lennar, installs proprietary features like extermination inside wall device, and a smart home water device that allows monitoring via a smart app. Was never told about either of these options, had to find out from neighbors or sales folks trying to sell me additional services. My largest issue, we paid a higher price for this lot, as it was to be on water. The land has yet to be cleared, and on top of it we have an alligator nest directly behind our lot that now puts our pets at risk. We want this lot cleared as we were told by Lennar prior to document signing this was a water front lot on EVERY Lennar document. ... More

I had 2 homes built in OTOTW and 1 by Lannar. As a General8i r, bypass I saw poor workmanship and several months late to finish. The contract that had the sale price did not show about $10,000 extra that was not on that page even though we made no changes. This by far is the poorest quality I have seen. In Williamsburg Virginia Lannar turns out a very nice home, not like these Lannar homes.

This builder should not be in business, I would never recommend Lennar to anyone.

We have purchased many homes through out the years. The condition of the home after we closed on it in terms of meeting county code was pathetic. Our water heater was not hooked up to the house so no hot water, there was no insulation in the attic which is another fire code, the wiring of the home was a fire code we found out as we hired our own electrician to fix our home which was 5k later. We have taken pictures of everything. We will be hiring an attorney and also calling the city to make record of their inspector who passed the home when it should not have. Lennar knows of our issues and has not reached out. ... More

Hands down the most dreadful homebuying experience. I've lost years off my life with the stress and frustration of working with Lennar. 10x worse than a colonoscopy cleanout, and a root canal with no anesthesia being done at the same time. My house was barely completed, I was forced to close with a laundry list of issues, and I'm still chasing them down to fix things, having to take time off of work for items that should have been completed correctly in the first place. My home is an utter disappointment, and I regret almost daily buying this house and choosing Lennar. It's a utter shame what they've done to my family and I. I wouldn't recommend Lennar to my worst enemy. Please if you are reading this review - RUN. RUN AWAY from Lennar. Save yourself the nonstop headaches. Shoddy workmanship is the name of the game with Lennar. ... More

In the beginning we had a few hiccups but everyone was available and supportive; however the bad experience started on the first day of the walk/ through when I was told it had to be done on a particular day and many things were not completed in the home. Since that day it has been an unpleasant experience. I finally realized no one cares once you’ve signed on the dotted line.

The only positive experience that we had was with our Lennar realtor, Brandon. That's the only good thing that I have to say about the whole experience.