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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21143 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21143 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Be prepared for builder grade...

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • South Jordan, UT

Builder grade: put in decent brushed nickel faucets, but the cheapest looking chrome towel bars you've ever seen. Builder grade: terrible quality carpet. Builder grade: worst white/gray/pink undertone paint on ceilings, walls, doors, and trim...looks like a concrete basement. There was a huge error in the living room ceiling that they didn't mention, but we noticed it. It took several tries to correct and fix the texture. The Electrolux appliances are subpar. Our Electrolux dishwasher had to be replaced once and the door replaced again, it was almost two months before we had a usable ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Great company The sale persons are so helpful

  • Flanel O.
  • Verified HomeBuyer
  • March 31, 2021
  • Kissimmee, FL

Great company The sale persons are so helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Very helpful staff from start to end.

  • Mark M.
  • Verified HomeBuyer
  • March 31, 2021
  • Aubrey, TX

So far Lennar has been great with the communication process. Their employees have all been very professional, helpful and a pleasure to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Customer Service

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Summerville, SC

Overall, the experience we had with Lennar was great. There were several minor issues found in the house when we brought in our own inspector, but Lennar was with us every step of the way and fixed everything before move-in. They were extremely communicative throughout the process and kept us up to date of any and all changes due to weather. We ended up closing early in the end, which was a wonderful surprise!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Jessica earl, Kathryn Means, Matt Lacey, Aaron, Jacob Alvarez, Tiffany Garcia, Matt Hodnicki, Brian Rivera

  • Bhrigu C.
  • Verified HomeBuyer
  • March 31, 2021
  • Merced, CA

The experience has been great. The quality of homes are phenomenal.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality builder

  • John R.
  • Verified HomeBuyer
  • March 31, 2021
  • Punta Gorda, FL

1. Lennar Mortgage - easy to deal with, competent mortgage officer. 2. Lennar Title - titled our unit to 3 other buyers who actually purchased other units. Seems someone didn't change the unit number when preparing the titles. When we went to the tax collector's office we found out about the title issue. This prevented us from applying for our homestead exemption until it was corrected. Luckily the Lennar Title was fixed just in time. 3. Lennar sold our mortgage within 3 weeks of moving in. Our mortgage included a buy down, which was an incentive, so we would use Lennar mortgage. The buy down ...

Lennar responded:
Hi John, thank you for taking the time to leave such a detailed review. We apologize for the frustrations you have experienced including the construction clean-up, title issues, and plumbing insulation. If there is anything we can do to assist, please send us a detailed email of the items at corporatecustomercare@lennar.com with your contact information and we will follow up with the appropriate team. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - I just want people to make sure they do the inspection correctly

  • Jose M.
  • Verified HomeBuyer
  • March 31, 2021
  • San Antonio, TX

I just want people to make sure they do the inspection correctly and not to sign until everything is fix. Especially the floor.

Lennar responded:
Hi Jose, thank you for sharing your review. We are sorry to hear about any frustrations you experienced during the inspection and completion of your home. If there are any outstanding items you would like us to follow-up on, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 5

Responsiveness 3

Lennar - I had a great experience with Lennar.

  • Luis R.
  • Verified HomeBuyer
  • March 31, 2021
  • Forney, TX

I had a great experience with Lennar. This was out first time buying a home and Mark was a really big help. He was on call 24/7 answering any and every question we had in regards to the home buying process with Lennar. Overall, we had the best time working with Mark and Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Thank you for an awesome experience!

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Davidson, NC

Thank you for an awesome experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very bad quality issues with this builder

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Clermont, FL

Very bad quality issues with this builder

Lennar responded:
Hello, thank you for sharing your review. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Everyone from Lennar has been very helpful throughout the process.

  • Dhonalyn S.
  • Verified HomeBuyer
  • March 31, 2021
  • Fontana, CA

Everyone from Lennar has been very helpful throughout the process. We are all excited to move in our new home this weekend. Thank you Lennar Family!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great builder to trust

  • Yun G.
  • Verified HomeBuyer
  • March 31, 2021
  • Tampa, FL

Great builder to trust

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar representatives are extremely responsive. They promptly take care of all your needs.

  • Mikhale A.
  • Verified HomeBuyer
  • March 31, 2021
  • Fontana, CA

My wife and I had such a great experience buying our new home. We came from a condo and what an upgrade! Very happy to be in our new home and raise our daughter in this neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional sales and lender team

  • Lisa B.
  • Verified HomeBuyer
  • March 31, 2021
  • Charlotte, NC

Sales and lender personnel are very knowledgeable, supportive and responsive. Their years of experience provide buyers with a trusted and proven source. Made the experience positive and assuring.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - We were very happy with the support we received from Robin and

  • Dean W.
  • Verified HomeBuyer
  • March 31, 2021
  • Ridgefield, WA

We were very happy with the support we received from Robin and all of the Lennar team. Any/all concerns were addressed very promptly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

True to their product. Great orientation of the house even though it is online orientation..

  • Thelma M.
  • Verified HomeBuyer
  • March 31, 2021
  • Crandall, TX

Lennar is a credible Home builder. Home prices are affortable and it caters according to your needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Shiva S.
  • Verified HomeBuyer
  • March 31, 2021
  • Clarksburg, MD

I will like to inform you that Rich and Sam both are awesome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Enjoying our home.

  • Douglas S.
  • Verified HomeBuyer
  • March 31, 2021
  • Santa Clarita, CA

Enjoying our home. Liking our experience

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I had great experience working with Lennar.

  • Anupkumar P.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

I had great experience working with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying experience

  • Yolanda T.
  • Verified HomeBuyer
  • March 31, 2021
  • Forney, TX

Leenar has an amazing home purchasing experience. The communication was the best thing I remember, and all questions was answered the first day. My home was ready as promised on my closing date with no problems no questions no adjustments and that was very important to me ..love Leenar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Sales Rep, Maggie Horn. She was very helpful and kind!

  • Salah A.
  • Verified HomeBuyer
  • March 31, 2021
  • Fridley, MN

Maggie was great to work with. Very responsive and knowledgable. Alex was also very helpful with questions about the property. Overall, it was a positive experience and Lennar does a quality job with building homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Corey was outstanding to work with and made the process as simple as possible.

  • Grant M.
  • Verified HomeBuyer
  • March 31, 2021
  • Hendersonville, TN

I think Lennar is a good company overall. We are pleased with our home, but I also think it's important to know that Lennar is not building custom, million dollar homes. If you have those expectations, then you need to be prepared to pay more. Overall, for the cost, Lennar offers great options and is great about fixing any issues that come up along the way.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Unresponsive.

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Sparks, NV

After buying our home, we have had several issues with setting up the Next Gen features. Lennar has been either unwilling or unable to help us resolve these issues, and now, almost 5 months later, the issue STILL isn’t resolved and we are having to pay someone else to come fix it. Our multiple calls to lennar go unreturned and it is frustrating.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

The young man working with us is doing a great job keeping us up to speed and is very accessible any time I need him.

  • Timothy C.
  • Verified HomeBuyer
  • March 31, 2021
  • Myrtle Beach, SC

We are just getting started but Fred Wasner is doing a great job assisting us with the process. We are pleased !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stuff was very helpful, friendly and knowledgeable. A construction quality is stellar!

  • Alexander S.
  • Verified HomeBuyer
  • March 31, 2021
  • Happy Valley, OR

Gaston Sanchez (Lennar) at Scouters Mountain was very helpful. His responsiveness on any questions was immediate: he showed us our future home as many times as we asked him for that, while taking the decision; diligently went us through all the paperwork with thorough explanation of all the important things, connected us with the Lennar’s preferred lender and was always on top of any question along the way!!! A 5-star agent!!! We enjoy the quality of our home every day, and so far no issues at all. Highly recommended!!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

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