Lennar Reviews

Was literally told during NHO walk I cannot postpone closing as home was not completed. Here we are 65 days after closing with same issues from NHO walk. Constantly told things which are lies,

Small things which are very important are not being taken care of Rajendra

I had a terrible experience as a first time home buyer. Lennar proudly keeps saying they have very high quality standards which are no where near match with the output of these homes. I had multiple issues right from day 1 which includes (list continues) 1. Poor inspections 2. Construction team only cares about closing homes but not standard of quality 3. Attitude of customer care is not customer friendly. 4. Teams have multiple communication issues. 5. Sales team is has absolutely no clue on project deliverables when the timelines change. 6. Incomplete painting work 7. Loads of construction dust left around in cabinets etc 8. Construction manager who came for closing never followed up again with us to check if all the issues where addressed. 9. Lennar teams are never responsive and dont care about customer satisfaction. I would strongly not recommended a buyer to Invest their time and money in this venture. ... More

Its not worth to buy. Lots of challenges and pains.

This was the worst experience in building a house I’ve ever had. Closed on my house at the end of July, it’s now September 14th and my house still isn’t finished. If I could give zero stars, I would.

From the lack of sales support, to the purchase agreement to the mortgage process to closing and service after closing HORRIBLE experience. The home is poorly built several structural issues, flooring issues. Worst real estate decision I have ever made.

This review is a redo of the previous one. The system did not like that I said the truth about the transaction. All my words were decent, grammatically correct and in formal tone. No bad words were used. Lennar is not the best company to buy a house from. They are border line on breach of contract for the product that they give. Complaints are never satisfied.

From the misinformation given to us about our purchase, by the sales associate, to the ridiculous lies told to us by the mortgage people and the astonishing lack of quality workmanship that is out into these homes I wouldn’t recommend my enemy to buy a LENNAR home! There were so many things wrong I can’t list them all! LENNAR and all who are affiliated with this company should be ashamed of themselves!

Very dissatisfied we have built 3 homes in fl and I would never buy a Lennar home again. Very poor workmanship. Totally stressed out from dealing with them. They slap their homes together and don’t care how they look.

It damage a lot in my house

Mortgage communications and administrations is lacking. Sales is average. Construction quality is minimally acceptable. Construction management was lacking. Communication in the whole South Carolina division is lacking. We have requested information regarding the town house project and ownership for a month and have received NO information. We have heard nothing regarding the homeowners association. We have lived here for 6 weeks and have never received owner mail. It took us 3 weeks to get WIFI and to find out there is no cable tv. As you can tell we are extremely unhappy about our new home. Contact us and set things straight. Stop avoiding the situation . You have three townhome owners and 81 that are sold out. What is the plan for this project. Why haven’t you share your plan with the three owners? What are you hiding? Awaiting a response ... More

I would say to prospective homebuyers, Run! Do not stop in the office go as fast as you can to a better, reliable, more professional builder that will use quality products and stand behind their workmanship! I owned my house for a month and is already showing signs of decay that are not covered by the so-called warranty.

Questions with new home consultant were never actually answered, they were ‘danced’ around. Had 9 pages of fixes to be done after initial walk through. Upon the ‘final walkthrough’ there were workers still in the house fixing things. I left explaining the final walkthrough should mean everything is done and ready for review. Still not all things have been corrected almost 2 months after move in. Very disappointing as a first time home buyer. Don’t recommend.

This was a terrible experience and the home was not built well. Still dealing with issues. I would not recommend this builder at all. The quality of work, lack of follow-up for the builders and lack of professionalism/courtesy of Lennar Title.

Make sure before you close you have builders fix any issues don’t sign and let them promise that it will be fixed

We were very excited to build a home with Lennar, and were made to feel like they had an extensive, impeccable multi-point inspection process that would present new home buyers with a gorgeous home upon closing. Unfortunately, the reality is you’re given a home at closing with such obvious faults that it’s hard to believe that any inspections were performed at all. The workmanship and craftsmanship demonstrate that Lennar is not concerned about quality, only the quantity of homes that they are building at an unreasonable rate. From the moment we closed, getting Lennar to acknowledge and rectify the enormous list of issues inside/outside the home has been most frustrating process of all. Customer care is nearly non-existent, and we have been told directly that our requests for help have been put on to the back burner -- verbatim. When problems are finally addressed, 9 times out of 10 they create a new problem while fixing the old one, creating a vicious cycle of disappointment and frustration. If Lennar was once a high-end production home builder, this is now nothing more than a guise. Overall, working with Lennar post-closing has been very poor and has really soured out home buying experience. ... More

My experience with Lennar has been nothing but a nightmare and still is. I have contacted sales managers (Mike) who told me he would get back to me and still hasn’t acted emails and calling him to schedule some things to get fixed. I had a leak in my master bathroom faucet, come to find out the plumber who installed the plumbing put the rubber rings on backwards which eventually would have caused them all to leak. My windows in the form were installed incorrectly and they are completely off. They fixed them once and they still are not correct and even the sales manager Mike said that but now he won’t get back to me. I’m sick of chasing these people. It is by far the worst company ever to work with. The customer service rep Rickey came to my home and I told him to leave because he was arguing in front of me with the contractors so I asked him to leave and he left exiting my home and slammed the door so hard I thought something broke. That’s great customer service right there. He shouldn’t be employed with the company! My salesperson David never offered me several things in the home, one being HDMI and outlets higher up for tvs in the wall, he also never offered me blinds so no I have to pay a lot of money to have someone come install them for me. He also is worthless. My carpet in the bedrooms is different color from the carpet in the hallway upstairs. It’s a mess. The workers with Lennar in my eyes are completely worthless and don’t know how to handle homeowners. Like I said I’m still waiting for the sales manager to call me to schedule and that was 2 weeks ago. I’m done chasing these people. They don’t care and it’s unfortunate. I’m also disgusted with the landscaping out front. They put rocks and sand under the shrubs and so now everyone’s is dying. They look disgusting out front. Everyone has dead shrubs. I wouldn’t recommend these people to anyone. My realtor even saw how they act about different things and she said that she will not give any referrers to Lennar also. ... More

Very disappointed in the quality of materials and craftsmanship of the home. Extremely sloppy grout, wood work, and painting. We did not expect to move into a brand new home and need to fix SO MANY things— The amount of carelessness, cheap materials, and inexperience of their trade workers is evident in every room. Literally everything from the exterior paint peeling off after only one month, the cracks and water standing in the yard, to the windows being impossible to open—to the bulging outlets, drywall seam lines, and the amount of extra grout smeared on the shower and floor tiles— there is nothing luxurious about any of it! We definitely feel like we got ripped off! ... More

Like any new build there are sometimes are a few issues here and there that need to be corrected and the builder will stand behind those issues in this case there is a lot of things in place with the company to get you to tell them what’s wrong so that they can come back and take care of it the only problem is their systems keep crossing and the right hand does not know what the left hand is doing it’s been a very bad process so far and the quality of work on chip has been much less than in the past with this builder

The home is not worth what I paid for it, only the location is. It's a shame the quality of work, cheap appliances and material were used to build this type of home. I have a list of repairs from the first 2 months I have owned the home. Baseboards poping off in several locations, scratched glass doors, and toilet seats, warped doors, etc... I have reached out to the area manager to address a few issues and have not had a resolution within the last 4 weeks.

Think twice before buying a home from Lennar. The quality has gone down a lot. Had lot of issues just in the first month itself. 1) Crawlspace moisture issues (Puddles of water in crawlspace) 2) Crawlspace didn't have vapor barrier at all the places. 3) Leak in the garage. 4) Weather strip for the doors not installed correctly. 5) Faulty transformer for ring door bell. 6) Dry wall issues 7) and so on. I believe a homeowner shouldn't experience these many issues just in the first month if the build quality is good and is properly inspected.

I will not recommend Lennar. They used contractors who are not professionals in the industry. The guys who worked on my home looks like trainee -no experience at all. Workmanship is very very very poor. The inventory used is of cheap quality. Lawn is half done, Worst and cheap quality engineered hard wood. The floor is chipping out even before I closed. They did some patch work but the entire floor(atleast most of floor) needs to be redone. the exhaust fan in the kitchen makes sound loke a lawn mower. They showed something in model house but installed lower priced appliances.The staircase is glossy for couple of steps and is rough on all other steps The list goes on and I will not recommend Lennar. ... More

The experience was and still has been so bad, I would not recommend anyone this builder sadly. The service has not been good, still after 2 months of moving in to the house I still have things that have not been fixed, things that should have been done before the closing date.

I’ve spent so much time and effort trying to get Lennar to make things right I’m not going to spend a lot of time on this review. You name it; it’s broken or done haphazardly. NEVER again. And lastly, broken promise after broken promise to make things right. It’s not just me, any time I talk to a neighbor they’re dealing with the same thing. Completely unreal.

Buyer Beware..... Issues: 1. Soil not prepared properly 2. Blended Topsoil with compost was not used 3. Topsoil was not racked smooth 4. Topsoil not sloping away from house 5. Proper egress for water off the roof is not being accomplished 6. Sob was laid on top of building Material/ debris 7. Due to improper soil prep, there are holes throughout, trapping water causing patches of mold 8. Due to improper soil prep/ sloop away from house, there is standing water Northside of house/ gate area and back side of house/ area close to water spigot 9. Dead spots throughout lawn front and back yards 10. Sod has weeds 11. Sod has different types of grass mix 12. Sod has mold 13. Sod is not flat, can cause twisted ankle 14. Sprinkler system is not functioning properly, had to manually shut off water to prevent seepage from the sprinkler heads, backyard 15. Oak tree has major damage lower truck, not a healthy tree 16. Front house gutter drains, routed into black drain line, drains into front flower bed at side walkway, creating mold throughout flower bed, this should have been routed to drain close to front street 17. Flower bed not prepared properly, slopped, does not drain water off, holds water, mold is now present in the rocks 18. Flower beds duty weed barrier/ weave fabric not installed ... More