Lennar Reviews

From incorrect colors and finishes to horrible, dead landscaping and a completely unresponsive contractor, we loved the process but were left with a home that was not exactly what we picked nor what we envisioned.

To no fault of our own we have a lien on our new home. We're not sure what's happening and have had a couple of different stories. We've been in the home 5 months and this issue is still not resolved.

We have now been in our new home for 4 months. The home buying process with the sales staff was a nightmare. We have had similar experience with the home warranty staff. Claims have been submitted but many have not been fulfilled. We love the home, we love the area, but we wish more care would have been put into our home and the building process.

Lennar has changed the beginning of recreation building 3 times. The also can't control the contractors who block driveways, blast music all day and toss garbage on lawns daily.

I advised the builder that a cracked window was found. . And nothing has been done about it

I’m still waiting for repairs to be completed from my closing over four months ago. In addition I’m in the middle of fighting tooth and nail to get someone out to repair a roof leak that has caused extensive water damage and now black mold which has rendered three rooms in my house unable to be used. My kids are crammed into other rooms now. I’ve documented everything and even called management multiple times with now follow up. The entire process has been horrendous as a first time home buyer.

The workmanship was poor at best, the sales staff and closing were a disaster, the follow up with repairs has been, let's just say a nightmare. Some things still are not fixed and if I had to guess are not going to get fixed unless I pay for someone to fix them. Everything included does not mean everything... but they fail to tell you what normal things are not included. I am afraid to see what is going t happen to this house in say 5 years, I think most mobile homes are constructed better.

Lennar rushed us to close at the end of the month but the house was not ready. I gave 1 star on craftmanship because we have so many issues. Tiles are not level, trim work is poor, lumps under carpet, upstairs floor uneven, just to name a few issues.

1) Lawn was horrible at the time of closing. After 1 that I was told that it was layed months back without any property maintainanice. Due to this I have pay the expenses to replace it. 2) Restroom and others have issues 3) newly installed fridge needs repair Overall not happy of getting a brand new house and get these issues frequently

Disappointed. We have had Major issues and construction fixes. And appointments missed

Too many imperfections caused by fast and sloppy workmanship. The entire process is rushed from start to finish. Everywhere I look I find issues with finishing touches. We just moved in and we're already thinking about selling.

I would not trust anything they say. They promise things in a home and then when it is built those promises were “oopsies” or “I stuck my foot in my mouth”. If you purchase a Lennar home I highly recommend getting a third party inspection. There are gas leaks in a lot of homes in the neighborhood and Lennar refuses to take accountability. My oven still wreaks of gas after a while of being here and having multiple people come and “fix” the problem. Customer service is non existent. Area managers and sales will refuse to speak with you once you bring up an issue. My mistake was signing for this home. ... More

They rush you thru paperwork, bury important info in digital signed documents, no option to dispute anything you are signing. Rush you thru walk thru, identify issues, and they NEVER come back to fix anything. We have light coming in under our Front door jam, and light shining in thru the wall between entrance and garage wall at the baseboards. They rush to finish and close, they don't care about the customers. Then when we get closed, they sell your mortgage to some fly by night company. The "digital signing everything" is the worst process! We have custom built a home before, and bought 2 existing homes, No closing or application was this horrible. We have Constant bug and knats crawling in from outside thru the tub surround that was slapped up. Glue all over the vinyl flooring that we have to scrub and scratch off. Paint all over the windows that they never cleaned up. Realtor who worked for Lennar collected his closing check, never to be heard from again. No one cares. Just a cheap cookie cutter house close to our relatives. ... More

Quality of house is poor. Paint on the wall and cabinets is awful, we need better quality of work. Also process of Lennar mortgage was horrible. Hard to reach out people when we have question . No one call back or reply to even emails . Also house construction was not that good either . Carpet installation on stairs are bad. Fooled are uneven .

Management team is horrible but the house is decent

My experience with Lennar has been horrible. The workmanship is below average. The sales rep it’s nice until you cut the house on your contract after that you never hear from him.

I will N E V E R attempt to buy anything from these people again they are a scam they took half of my escrow after going through the whole process of being approved than not.

We were so excited about our new home! Until walk through. Finally when it was time to walk through it before closing, we saw that the yard was like a ski slope— the incline was scary steep, and basically not a yard, no grass would grow there. The houses on either side had retaining walls, but not ours. With 3 kids and 2 dogs, this would not work, and Lennar refused to do anything about it, so we did not go through with the purchase and we lost our Ernest money. Horrible experience and so sad

Fake info was provided to sign the contract and even after signing, proper support wasn’t provided so I had an extremely bad experience as a customer.

Very unset. The inside doors or not level to the floor still not fixed. One door has an outside nob on it not fixed.

Home was built extremely cheap, you can see the drywall tape in multiple spots, paint was splattered on floor, carpet, all over cabinets knobs, side of granite on island has cuts in the granite, whole home needs another coat of paint poor coverage you can tell it was watered down, cigarette butts and debris all over the yard, was recommended Open door everything they tell you isn’t correct , dirt wasn’t even smoothed out in the landscaping just threw pine straw on top to cover it up, home has so many flaws it is unreal. I was told it’s not going to be perfect, for a brand new home and price it should be be perfect, I did not sign off on originally walk through because of the paint issue , then after calling and complaining they didn’t care they had their money and commission, closing was delayed cost me a day of work messed up my internet connection I work from home, no gutters the rain comes off to close to the house so now I have to install gutters, homes are not sound proof at all can here people talking outside like they are right outside your door, the place was so dirty with drywall dust had to wipe down cabinets, doors, wood work , literally had to clean from head to toe, I wanted to back out they told me it was too late, a lot of these things you do not notice till you move in, they will not fix the issues after you move in unless it’s an appliance issue, air filters were so filthy changed right away, 3 wks later they are so dark, all in all it has been the worst experience of my life I would not recommend Lennar to anyone. Biggest mistake I made purchasing this home. ... More

Nope - you sent me this survey and we never closed on a new home

Took my EMD. Made promises that weren’t kept. I am completely traumatized from the experience I had with Lennar. So much so that I may never try to buy a house again.

Save your money. This company is a rip off. They do not deliver what they offer to get you into contact..

Had no agent present at closing mine had quit several weeks before closing found out the day of closing Agent neglected to notify as well as Lennar. they dont mention the $76.00 sewer fee until your done.They lost my down payment cashers check $6,800 which was a overpayment still haven't been refunded. That gets their attention from the Miami office and The lawyer from the 2002 class at The university of Alabama should be disbarred . The only truth they tell is their one & done .Nobody is ever coming back to fix anything . Each house has multiple issues and can never be addressed examples cabinets backwards, uneven whole pieces of sod missing concrete pieces & brick showing in yard wonderful for lawnmower .my driveway is ruined and cant be fixed its been pressure washed & steal bristle brushed twice weaking the concrete this was by builder. I recommend replacement its some kind of expoxiey .Another thing the nice new carrier AC is leaning 3 inches or more North sinking because of poor and fast workmanship. No sod period as well as my neighbors once again nobody's coming back to many things for two builders trying to hurry building several phases probably 80 to 90 homes or more.They do like their Saturday & Sunday off im sure their personal home is just like mine.Once again Lennar is not responsible for anything period But they do like money but cant take responsibility for doing stupid business practices Would have been no problems if it had been wired electronically like most real companies do now & your noterary Birmingham Hoover office & Fed ex would have not lost and I would not be harassed everday. Tuscaloosa area beware of the hidden sewage fee $76 or $78 extra plus extra association $30 they do tell you that part but its mainly run by children like the workers here either that or they are drunk the association is mainly a kickback scam nobody will ever be seen Lawyers are suppose to identify themselves after 23years i would have my own practice or be with a responsible and established firm.Shame on the whole system for letting these thugs hurt so many poor or low income people. Best of luck . Tuscaloosa area homes beware of tricks I thought they had closed the circus apparently not.Jail time fines should be considered. They welcome law suits so get in line. ... More