Lennar Reviews

Had a issue with my front door lock. Came out twice to fix it. All done in the same day as the call!

Once we purchased the Home, you are no longer important. Make sure that the home they way it is supposed to be because once you move in you are on your own. You can complain as much as you want there is no urgency in fixing anything. We moved in to the Home end of June and now it is December the items we complained about prior to the move in have yet to be fixed. Get everything in writing when you purchase the Home since the Sales guy from Lennar promises a lot but delivers very little

Terrible postsale cuatomer services. Still have a lot of issues in the house and no one to turn to

Bought the home in May and moved in around August. Overall buying process was simple. Construction completed earlier than initially agreed on date. Post move-in issues got addressed quickly. Overall good experience.

Certain promises were made and kept, others were not.

Lennar has been great especially after the process was over; they addressed concerns I had immediately and I highly recommend them

Lennar made building my home a painless and efficient process. Super nice, helpful and responsive!

Purchase the home and 2 months in things started falling apart. Called to get it fixed and no one had came to fix it.

The overall process was great I just wish more options were available to wrap into the house (i.e fence, gutters, other flooring options) versus having to do them afterwards. You spend so much buying and then more afterwards. The community thebuilt is very nice.

Great experience and haven’t had an issue with my home yet

Great value for the price and great people to work with

Good value home and great community. A few more issues with the building process than I'd like but overall very good.

professional stylish responsive. I would recommend it to friends.

Great C/S thru purchase process, try to make sure repairs by move in are complete, on day of getting your key, else be prepared for delays.. Responses are great, actions were lagging.

Our home buying experience had some ups (our sales rep, Denise, was great throughout & we got 2 unexpected upgrades) & many downs. The downs started when we were informed that features labeled on Lennar's documents as "optional" were not available or selections became unavailable during the selection process. We were also disappointed when the construction manager told us things the contractors would do (like screw down the nailed 2nd floor subfloor & sweep concrete before flooring was installed) that weren't done or not done adequately, causing squeaks & popping sounds under the finished flooring. Now that we're in our home, we're noticing that the finish work is most disappointing - painted over gouged drywall throughout the home, drywall compound on most of the outlet/wall plates (due to not taking the plates off before applying the compound & not cleaning them afterwards), missing grout around outlets on the kitchen backslash leaving visible gaps, uneven & discolored tile grout in the bathrooms, sloppy trim/moulding seams that are separating & peeling, holes in the carpet padding, & other issues. In addition to all the needed repairs, we've been asking for our 3 missing window screens for 3 months & keep being told that they're coming, but still no screens. There are also several inconsistencies in the same floor plans in the neighborhood - some have Wi-Fi garage door openers, different gutter downspout placement & breaker box placement, different house numbers, & only some have granite in the shower. Finally, the neighborhood amenities haven't started being built despite the first phase of the neighborhood being 95% built & there's no information about when they will start building. What started as an exciting & fun process turned into a frustrating & disappointing situation. There's been some turnover with Lennar's construction/warranty staff & it's taken about 2 months to finally get some of the needed repairs started. We're glad that Lennar's warranty exists to make the repairs, but it's tedious & disruptive to have different people in & out of our home over the past month with more repairs needed - all during a pandemic. At this point, I would not recommend a new Lennar home to anyone. ... More

Qualify hardware - appliances -- comfortable open design in kitchen dinning and family room -

Great quality, great product, and superior service.

All in all was an ok experience. Preferred Lender was horrible. Come to find out the HOA for the community is terrible and there is random kids in the neighborhood vandalizing things.

There is a high level of ownership, responsiveness and professionalism in the Lennar organization on all levels. We have truly enjoyed the construction period and our new life at Portico.

Good customer service. Home looks nice and modern. Quality of materials, paint, etc. could improve.

The mortgage company was not smooth. Our representative left in the middle of it and no one notified us of this for awhile. It wasn’t made easy to understand what was going one.

Our construction manager, Sara, was there from before the foundation was poured to answer any questions we had along the way until and even after closing she was there to make sure any issues were resolved. She was always prompt, polite, and professional despite the numerous other projects she was overseeing simultaneously. Our customer service rep, Britainie, was always immediate not only with her response, but also with resolving any issue we brought to her attention both prior to and after our closing. They both were knowledgeable, informative, professional, and so pleasant to talk with. I would highly recommend them to anyone looking to purchase a new home! ... More

Everything Included made the buying process very simple and stress free.

Cheap materials, a lot of problems and lack of effective response!

Buying experience was very easy!