Lennar Reviews

Go with another builder! Lennar doesn’t build quality homes.

They will lie to your face and tell you things that won’t happen ! Tammy who we had was extremely Rude ! To us every time she called and emailed us ! They are great actors ! They pretend to care but they really don’t ! They will not be truthful about material delays etc. They just avoid you ! Not a great experience ! I went to check on our house, And one of there employees took a crap in our toilet that had no water hooked up to it And they left it in there and stuck up the whole basement ! And they got mad at me for letting them know ! Be careful dealing with this Builder !

Construction managers are the worst ever. It’s really a worst home buying experience. They would literally lie. During the walk they say they would take care of it. When you move in they say they didn’t say that. They try to take advantage of Covid and supply chain problem and replace appliances with lower cost ones to save costs. They even try to save costs by not painting some walls

Since The final walk trough,it has been a nightmare! We are almost two months since the closing date and still finding broken items.

Absolutely horrible experience. Construction team left windows open and my floor and walls got soaked from the rain Over night. Then had to fight to have a remediation team come out. (This occurred during construction) paint all over our appliances and floors, had to fight to get it fixed. Have already had two plumbing issues, my solar system failed inspection, your trades keep canceling and not showing up when i have confirmed appointments to fix warranty issues. I still have items on my punch list from my final walk through that have still not been fixed. This has been an absolute nightmare. I will never recommend lennar to anyone looking for a home. If i see potential buyers I’ll be sure to tell them what we are dealing with. I’ve made complaints to corporate and nobody has even tried to call me. Sales people - useless Construction team - negligent , disgusting, unprofessional, don’t care about the work they are doing ... More

There is a design issue with fridge. Several people came to our home and haven’t heard from anyone yet. Verh poor accountability for issue.fridge was provided by lennar.. built by lennar and yet they won’t do any anything about the issue

Not very happy with the experience overall.

Lennar sales, mortgage, insurance and the builder were the worse I've ever dealt with..

This my my 2nd Lennar purchase, 1st purchase was a great experience, after this 2nd purchase, I could not recommend Lennar Homes in DHS due to vendors/contractors and, they have really cheapened their homes products.

This is a 410k house but like 100k. Nothing is even, straight, or symmetrical. You should be ashamed of yourselves for selling this. Also, can we get a translator when someone comes to make touch ups or repairs? Soo far the communication is awful and they leave worse than it started and have no idea what we are saying. This entire house is a disappointment and until it’s fixed I’m recommending no one

I would never recommend Lennar to any home buyer. The overall experience was so poor and this is my 4th home purchase. So many things went wrong with this home purchase from day one up until the closing day. I will NEVER buy a home with Lennar again and I would NEVER recommend them.

We had so many issues but didn’t get fix at all or on time I would never recommend friends to buy Lennar home because of all cheap material and price which is not worth it compare to houses we bought previously. Still waiting for garage door to be changed , loft to get fixed , front door key not working , cheap flooring to get fixed and so many other issues.

My experience with Lennar was extremely horrible and made my first time home buying process a nightmare. For several years, I knew I wanted a Lennar home based on the reputation and quality of the homes. When a Lennar community was planned in the exact area I’ve wanted, I knew it was a great opportunity for myself so I made sure to be prepared once the homes became available, which I was and began the process right away the end of Feb. 2021. I was originally told my home would be ready by the end of July and from there the nightmare began, it was delay after delay. In these unprecedented times with Covid, delays were understandable, but 7 whole months? I was given many different reasons and believed the next delay was the final one, but it wasn’t. I feel Lennar was absolutely inconsiderate and thought/believed that they could just find another buyer if I decided to pull out of the purchase. During all my delays, I had multiple family and friends also purchasing new homes from different builders that started their process after mine and somehow moved in their homes months before me. I understand there were different situations, but a 7 month delay is not acceptable. The plan for myself was to upgrade to a bigger Lennar home in a few years, but after this experience I will definitely be purchasing from a different builder and will strongly encourage family and friends to use other builders as well and not to consider Lennar. ... More

Multiple issues! Too many to list from exterior to interior

This was my first time purchasing a home. I thought it was going to be amazing, but I would never recommend Lennar homes. I was not able to do a walk through until the morning of closing. After closing thinking the improvements would be worked on during the day after the walk through to come back at night to move in with half the house without electricity. The home was not cleaned prior to moving in. the fridge needed to be replaced thank goodness that was done, cabinets have dings in them. the tile is not leveled. there are unleveled areas of the walls. the carpets have nails sticking out of them. The building managers are not easy to reach I went through 3 of them since I moved in and only have been there a month. I am still waiting for things to be fixed. I love my home as slowly it is coming together but this building company is not the way to go even their workers advised me I should have researched more before buying from them. ... More

Not impressed one bit by this company. Too many corners cut.

Communication via lender was scares - little to none The day of closing didn’t know if I was going to close or not due to lack of communication finally 2 hours after my set closing time I got a call and they told me that they were working on it and they would let me know by 5 , 5 rolled around and still nothing. The builders pushed my closing date from , 2/28 to 2/25 at the very beginning of the loan process no big deal but they didn’t communicate that with the lender so the lender thought they had more time to work my file. No only was the house not ready to close, there where things not done on the house. Both my initial and final walk where a joke as things needed to be done and on closing day when I was handed my keys i had no sod ground was not grated before sod was thrown the day after closing so the ground is uneven and feels like quicksand even to this day a month after closing (the CSR added a drain pipe to help with the water flow in the grass but we still have the unevenness and still is like quick sand , behind the back fence just drops down so when you water the dirt just washes away and we have holes under the fence line) no cabinet doors and damaged drawer (they grabbed a cracked/damaged cabinet and drawer from a different house and installed it in mine) , a giant hole in the wall in the hallway wall where a lite switch was suppose to go, so no hallway light, foundation on the side of the house was cracked and honeycombed did not look very nice on the eyes. They peanut buttered cracks in the siding when it was broke off thinking we would be okay with the look of it Just overall construction was poorly handled and done. The biggest excuse I head was DUE TO COVID. I will never recommend Lennar to anyone I know. ... More

Possibly the worst experience I have ever had. It was exhausting and heartbreaking. The sales rep was unsympathetic and gaslit me multiple times before closing. When people do not care about their jobs, it truly impacts others.

Financing people are not the best and sales person was not supportive and interactive

The workmanship was essentially non-existent. The initial walk through was embarrassing for the Lennar employee. The number of serious issues were many. A hole in the shower stall, island counter top improperly placed and crooked, windows that wouldn't open/close properly, vinyl flooring that had to be replaced, damaged appliances, sloppy trim painting etc. Some issues have been resolved after an Regional Vice President got involved. Discussion with our immediate neighbors indicate all had quality issues. We understand the impact of the pandemic, worker issues and material delays, but the price remained constant and we were simply expected to accept poor quality. In all fairness, the on-site construction management have been helpful and friendly. ... More

There was very little and very poor communication during the build process. Timing estimates were impossible to get to get. The initial completion date was missed by 9+ months making it hard to arrange financing, furniture and a move in schedule. Some home features were changed or deleted during the build with no discussion with the customer. Communication overall was very poor. The Lennar contacts attitude was also poor. Home options were almost nonexistent. The clothes washer and dishwasher installed are very noisy. There was a nice home protection and Wi-Fi package provided but the home buyer had to find and pay someone to install it. ... More

Make sure you get what you pay for.

Don't believe any closing dates or promises made that are not in writing. I understand the supply chain and labor issues but this sale, closing and quality of product received was the worst home buying experience that I've ever had and I've had more than a few.

Before making my first payment my home had five separate issues with flooding from the main drain. !!!! Responsiveness was rated a 3 because someone from the corporate office did contact me regarding my issues and provided in writing timing of when all my repairs would get completed. Very unsatisfactory with the issues my wife and I had to deal with.

This national builder does not live up to its promises. The representatives are either lying or don’t know their business. The closing was a slapstick scene from a comedy, but we weren’t laughing. The follow up to fix outstanding items has been a nightmare. Several repairs have required multiple visits. No one from the builder will take responsibility, everyone just passes the buck. Mediocre finished product and horrid customer service from the builder.