Lennar Reviews

I am extremely disappointed. At the beginning Lennar offers a paradise but after you buy from Lennar, they treat the buyer like an ignorant or even worst, they bully the clients.. Lennar products are of a terrible quality, and they don't do the repairs or acknowledge their mistake. Lennar uses the strategy of the bureaucrats, in where no one is responsible and nothing gets done. In a word Lennar is a bully company.

From start to finish, nothing was done right. It’s over a month since my family moved in the house, Still can’t get anyone to finish installing and repair things that wasn’t installed correctly.

The builder uses low quality trades, makes numerous mistakes, and hires staff with no relevant construction experience. They fail to keep their word on basically everything, workers do not show up when scheduled, and, overall, Lennar is the McDonald’s of buying a house. Absolute garbage.

First our closing process was the most stressful and unprofessional as you can experience. Pushed , delayed, communication was poor and even threatened to lose our house . Wouldn't lock us in till 2 weeks before close with very little notice , tried to jack our rates up . Building process was same , using subcontractors with poor work inside and out. And been a nightmare getting fixed , tried to force DocuSign without completing work. NOT EVERYTHING IS INCLUDED as lennar states, they changed our wall color with no choice but accept. No warranty for landscaping at all , paint is sloppy , blisters and knots in walls that they will not fix . Grout all over bathrooms cabinets. Do not trust this company and many neighbors are saying the same thing. Very poor sloppy work. Worst builders I have ever experienced with. Please do not go with a lennar home there is a 65% chance you definitely will have problems from the beginning. ... More

This was and continues to be a bad experience. The construction quality is embarasingly bad. The customer services is unprofessional and helpful. Lennar "takes the money and runs".

For a home that was over 1/2 a million dollars, the quality and craftsmanship were not there. Things never added up to what the builder was thinking from the landscaping (who puts really big trees right next to one's house and expects there not to be a problem 10 years down the road), Even the kitchen looked like someone brought in a bathroom with the subway tile backsplash in which we asked not to be put in. The outside of our home is not painted in the proper color scheme as indicated in the design plans. The master bathroom shower has a small shower head on one side of the shower and 80+ inches on the other wall is the shower bench in which the water from the shower head never reaches the bench. The shower door in the master bathroom lacks sealant and water goes all over the floor. The Master bathroom has Cabinet Shells but nothing inside and no way to organize the things that might go under the sink. Laundry room lacks functionality as the cabinets are too small. The Kitchen Sink was a single stainless steel sink 14 1/2" by 22"....could not even put a big pot into it and lacked functionality of a normal sink. Overall closet space is very limited. For a new house, I expected to pay a bit to add my family touch to it but 25,000 to sink in is a bit ridiculous as I had to remove the bathroom from the kitchen (got rid of the white subway tile, removed all carpet and put in tile, Cut the white quartz counter top to accommodate a bigger sink that provides functionality. Installed a Shower Panel to get water flow to the bench (barely gets there but 1billion % better than the small shower head. Still waiting to properly fix the color scheme of the house. Have to pay someone and ask HOA for permission to remove the soon to be big trees from the house all together to prevent problems with foundation and/or sprinkler system. Sigh...the list keeps growing and I just am left asking Whomever designed this home and layout must have been higher than high. ... More

Terrible home inspection and after home purchase experience. Lennar construction managers are all promise non work. They flat out lie. Terrible home ownership. Lennar’s attitude is don’t care, it’s not my home, it’s your home now and your problem

There are more than 150 blue tape markers covering everything from numerous uneven floor tiles, gaping at every door frame and baseboard joint, broken window frames, window panes without gas revealing moisture, roof has more than a dozen non-matching tiles replaced before possession, two very visible and disturbing depressions in the roof giving a wave-like image to the tiles, concrete and stucco splashed over window & door frames, the home was not properly cleaned following construction, entry door step plates are dented, scratched and appear to be borrowed from a warehouse, exterior paint has dried to three different shades of the original color, all eaves lack a much needed second coat of paint (easily seen by a casual observer . . . where was the painter?). The refrigerator was severely scratched, apparently at delivery, but was not noted by Lennar and Frigidaire refuses to be responsible, interior paint is so poorly done as to require a complete re-do. Nothing is properly cut-in. Over-spray, poorly cut at wall-baseboards, scratches on the ceiling, missing vent cover in master water closet. Workmen with dirty hands leaving hand-prints, yes, the entire hand, on the attic access panel. The entry door was painted in a rush and none of is clear with over-spray on the window panes, scratches and no painting below the bottom trim panel. Cabinets are poorly aligned & the self-closing function is 50-50. The AC condenser held up the close until one was located at a model an moved to my home - the vents on the unit are bent in numerous locations. Incredibly the list goes on . . . Lennar's customer service reps are stand-up folks but the people who actually built and supervised the construction of this house failed. ... More

Spend the extra money and go with a better builder

Very unhappy with this purchase, there are so many things wrong with the purchasing process with Lennar. Don't buy through their mortgage or title companies, get your own

Lack of communication, lennar mortgage will not lock rates in advance, prior to closing service is bad enough imagine once you closed, they don’t care, i put 3 tickets for same work and it’s still not done. Don’t blame the people who works at lennar I blame the system they have in placed, most employees

I have bought my house over 2 months and still have things on my list needed to be completed. They force a closing and was unable to meet the deadline of closing my house. They messed up my closing plans which had me ending up having to pay for a can for extra days. The. My house had over 16 issues and damaged appliances which still hasn’t been replaced. This has been the worst buying experience. They reach out and only make promises just to not come through with promises. I do not recommend.

The market is so crazy! We went to the Bonita Springs office and met with Rick - salesman - who told us that Lennar was taking bids for the remaining lots. He said that he would not be doing it that way. They had 2 lots opening soon and that he was naming the price. He said in order to be considered for the lots, we couldn’t have a realtor to represent us and that we needed to be cash buyers! A couple days later we were passed off to his coworker Susie. We went along with these business tactics because we wanted a house in that community. We had a bigger home a street over and a carriage home. We knew the Community was Lovely! Lennar does know how to build a community. It just our experience with the salesman that was ver questionable. We were given a closing date. They wanted our money , but could not guarantee we could have occupancy. We closed and Our home was also in very bad shape when we moved in. They are managing to get all of the work done on the punch list. The other homes we purchased from Lennar were a much nicer experience. ... More

There are so many issues. The quality of workmanship is terrible. The response: it's a production home. Yes, I paid over $900,000 for a "production home." The pool does not work. There is a panel missing by the equipment which, once actually installed, would permit me to run the pool from the panel (also missing) inside my house. I spent nearly $250,000 to rip out the utterly ridiculous work on the inside and replace it with quality elements more appropriate for a now million dollar home 45 minutes from the coast. The hot water heater does not provide enough hot water for a ten minute shower. The person in change of your warranty program confided that it will take months to get to the warranty items. Windows don't lock. Frames are crooked. An interior wall is so bowed that a closet designer could not complete the installation. There is trash everywhere. There was no pre-closing cleaning...I had to pay for the house to be cleaned. The electrical panel/circuits were poorly set up. I had to pay an electrician to correct the problems. Why should I have to wait months for Lennar to do what they should have done before closing? In sum...never again. Your company stinks. ... More

This is our 2nd home that we purchased with Lennar the 1st one was in 2017 and it had way better quality. The price for this home is way higher but the materials are completely lower in quality Lennar keeps justifying that the inventory is low but it seems like it's actually just trying to get cheaper materials. We recognized Lennar for striving to deliver the best smart and best product in the market but in the market but it seems like it's not anymore. Sad.

During my homebuying process I was stationed in Fort Bliss, Texas and was unable to view the property that I intended to close on. So, imagine my surprise when I show up to my recently purchased home (purchased 1/24/22 and arrived 2/25/22) and saw I was missing these essential daily items. I paid 241,000 for a home and it didn't come with a garage door opener or a doorbell. It also didn't come with a refrigerator, and where I come from in Texas that's standard. I'm extremely dissatisfied with Lennar communities, and the quality of the home I received but I guess this is how Soldiers get treated by Lennar Communities when they're not present during building and closing procedures. I will not be recommending or purchasing any Lennar properties in the future. ... More

Lennar have no integrity. I still have issues with blue tape. Submit work orders and they are closed without being done. I will not recommend Lennar at all. From the sales representative (Jeannette Beltran)to, the person I did the new home orientation (Annisa) to the Construction Man. (Chris) no integrity, don't solve your issues. Rick is another one that keep calling me to make appointments and mever show up to fix the work orders. Lennar is a circus

I am very disappointed with all processes that I have been engaged in. I secured a mortgage with Lennar only to have this company break every law and promise to my wife and I. I have spent hours looking up previous reviews and on-going issues and they are not good! I am going to make a highly recommendation that this company should be investigated.

I had a bad experience with the prefer lender assigned by Lennar his name is Carlos Echeverry and when I did the closing my house had many unfinished details which were never solved.

As a returning customer our buying experience with Lennar has not been favorable. They missed delivering home on time, unexperienced construction manager & new home consultant.

Home building process not done in correct order causing more work appearance problems. Paint on driveway and patio pavers, paint drips on floors and walls, texture sprayed on our kitchen cabinets, no power to one of our bedrooms.

I have lived in this townhome for almost 7 months. My garage floor has spider cracks from wall to wall. As many many of the new homes here do. My counter slab was cracked in half, needed to be replaced. I am sitting in my office now, with a space heater blowing on high to keep this tiny room from frost. There is no insulation. My carpet is freezing cold because the cement under it is so cold. The caulk is all cracked every where you look. My kitchen cabinets are so uneven the bottoms of the doors will not close completely. I have had the hardwood, the doors, the caulk, the counter, the garage floor all worked on, replaced, or told to pay for it myself because the warranty doesn't cover things like an entire garage being cracked like an egg. Worst builder I have seen to date. I know my association has many active ongoing legal issues with them. I would never advise any one to build with Lennar ever. ... More

Craftsmanship is below par and have a lot flaws. Mentioned it to dirt walk through and took a long time to fix it. Took off many times and was stood up by concrete 4 times without a notice and I have to follow up a lot of times. Until now it’s not fixed. Been lied during building process and overlooked it . Been lied again and might follow up with Lennar corporate to get it resolve. Upset with the company and couple employees. Jerry and Brandon are the one been helpful

House was not finished when we closed My contact person didn't even bother to contact me. He was on vacation. They did come back after we moved it but there are still many thing that could have been a lot better like all of the digs and dents in the moding and trim and window sills. I also am trying to figure out the whole smarh home thing and get the house balance for tempeuater. It is taking over a week for customer care to call back and they call the wrong number. I don't even know how to get help now.

From what I keep hearing, Lennar home is supposed to be the highest quality home builder. But that’s the biggest lie ever! From the sales team that got my insurance company info wrong. The house having issues during walk through that was noted but was not fixed! I was told that it would be fixed but never was. The house was dirty and paint splashes everywhere when they handed the keys. Was addressed but never fixed! Missing corner base board and random wall hole patches. If I could have all the money back I would get a refund! KB Homes is better and would never recommend Lennar and will tell people that this is the worst home builder! Thanks for nothing! ... More