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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Good Home | Not A Good Co.

  • Travis P.
  • Verified HomeBuyer
  • April 17, 2020
  • Troutman, NC

Slow to respond to issues. Shady in advertising and promotions. Make sure they give you the right keys if you do buy, or you’ll be like me, locked out of your own home on moving day.

Lennar responded:
Hi Travis, thank you for your feedback. We are sorry to hear about the lack of response and issues you have experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with any outstanding items and we will follow up for you. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - I have purchased 4 homes and this was by far the best experience

  • Charles C.
  • Verified HomeBuyer
  • April 17, 2020
  • Katy, TX

I have purchased 4 homes and this was by far the best experience I've had during this process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average Construction

  • Kiran N.
  • Verified HomeBuyer
  • April 17, 2020
  • Cumming, GA

Average Quality of workmanship & materials. Average responsiveness to issues. Construction quality not up to the mark.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

An Amazing Builder PARTNER

  • Maxwell H.
  • Verified HomeBuyer
  • April 16, 2020
  • Las Vegas, NV

After looking at several different builders throughout the Las Vegas Valley we ultimately settled on Lennar because of their partnership with Opendoor. But the pleasant process was just beginning. From the timely updates from our sales agent all the way through minor repairs once we moved in the entire process has been incredible. It will be hard for my wife and I not to buy a Lennar home in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Love it.

  • Vincent A.
  • Verified HomeBuyer
  • April 16, 2020
  • Jacksonville, FL

Love it....

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - All team was great !

  • Marcio P.
  • Verified HomeBuyer
  • April 16, 2020
  • Myrtle Beach, SC

All team was great !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The appliances was standard

  • Marsha K.
  • Verified HomeBuyer
  • April 16, 2020
  • Ruskin, FL

The appliances was standard

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Quality build at a great value

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2020
  • Leander, TX

Quality build at a great value

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My New Home

  • Christopher S.
  • Verified HomeBuyer
  • April 16, 2020
  • Alva, FL

Great people and service . quality good BUT. No follow up on my issues post moving in 1. External house paint peeling off . 2. Light fixtures fell out of ceiling in bathroom 3. Patio light broken 4. Very high closing costs compared to FL guide lines and other sellers Thanks for letting me give feed back for the third time . Twice on a tele calls and now here . But no one responds lol .

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Great team support

  • Janice L.
  • Verified HomeBuyer
  • April 16, 2020
  • Jacksonville, FL

We retired and moved in December 2019 to Jacksonville to be closer to family. We chose the Halle model and it is the perfect floor plan for us. Any minor problem we have had, Greg and Travis have been very helpful and “Johnny on the spot” to fix the problem and give advise to help maintain the upkeep of our home. VERY HAPPY to call a Highland Chase home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible craftsmanship but nice house

  • George H.
  • Verified HomeBuyer
  • April 16, 2020
  • Glen Burnie, MD

We really like our house, but we were misled about our community and the quality of the house. Also, I can’t imagine worse craftsmanship. After living in the house for only two months, we have 30+ nail pops, cracked floor in multiple places, cracked windows, and a ton of other cosmetic issues as a result of them rushing. It just seems like the house was built to look nice for showings, but not last. The worst part is Lennar’s management will not respond to my calls or emails. I will not buy Lennar again.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Great build but punch list never wraps up

  • Emily C.
  • Verified HomeBuyer
  • April 16, 2020
  • Fort Collins, CO

We loved every bit of our experience with Lennar all the way to the close. We had such honest, attentive folks on our team. Unfortunately, the punch list items that we listed at closing are still not wrapped up and we are in month five of our 12 month warranty period. While the aftercare staff is very kind, very little has been completed. Unfortunately, this is probably what I will remember most about Lennar.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 2

Somewhat satisfied

  • Andrea D.
  • Verified HomeBuyer
  • April 15, 2020
  • Kissimmee, FL

Some departments are faster to act and reply than others. We had a very large issue with fibre cable connection below ground that took over a month to resolve resulting in losing several bookings.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Just satisfied but not thrilled

  • Michael M.
  • Verified HomeBuyer
  • April 15, 2020
  • Fishers, IN

We do like our new home, but you do and will feel the subcontractors build .. this home could be called a custom, but nothing close .. The builder should of been more involved with every step, but in my opinion chose to stand on the sideline and watch the subcontractors take charge.. flooring and paint are the worse, and will take thousands to replace it up grade .. the structure is awesome but the bones are definitely the biggest disappointment..

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Not impressed.

  • Eric J.
  • Verified HomeBuyer
  • April 15, 2020
  • Carmel, IN

Closed on the home with items still outstanding. Assurances given that all would be taken care of in short order. Not to delay the closing and moving plans, etc. we went ahead and closed. Now we still have outstanding items, no contact with our superintendent who conveniently leaves a message on his voicemail that he does not check voice mail messages, and to email instead. Turns out, he does not respond to emails either. Felt very rushed to close, then they vanish. Not impressed and not happy overall.

Lennar responded:
Hi Eric, thank you for taking time to share your feedback. We are sorry to hear about the issues you are still experiencing with incomplete items in your new home. Please send us a message at corporatecustomercare@lennar.com with details of any outstanding items and we will research follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - The customer service is great.

  • Bernice G.
  • Verified HomeBuyer
  • April 15, 2020
  • Fayetteville, GA

The customer service is great. I feel the quality of the home could be better if you get the right workers to perform the work properly m.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great experience with lennar

  • Udaya N.
  • Verified HomeBuyer
  • April 15, 2020
  • Monrovia, MD

I am happy to have a home built by lennar and the quality of the house. We are enjoying our new house and the construction manager and home consultant were great and they are the best. Helped in each and every step.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Waist of my VA home loan

  • Ben B.
  • Verified HomeBuyer
  • April 15, 2020
  • Riverview, FL

If I could do this all over again I would definitely go with a different builder. The home that me and my wife purchased was very cheaply built. I waisted my VA home loan and I wouldn't recommend anybody to buy a home from them. They use cheap contractors to build and fix things so you pretty much get way less than what you pay for. I've been complaining about different issues shortly after moving in.

Lennar responded:
Hi Ben, thank you for your feedback about your experience. We are sorry to hear about the issues you have experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great value

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Holly Springs, NC

As the saying goes, you get what you pay for. We did not pay a premium price, so we do not expect a premium product. Some things are “cheap” but overall, we are very well pleased with the home and the service we have received. We would certainly build our next home with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor construction lack of communication and no care towards the client

  • Neville W.
  • Verified HomeBuyer
  • April 15, 2020
  • Minneola, FL

Poor construction lack of communication and no care towards the client

Lennar responded:
Hi Neville, thank you for sharing your feedback. If there are any items that require additional attention, please send us a message at corporatecustomercare@lennar.com and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

House was not as expected

  • Cristopher D.
  • Verified HomeBuyer
  • April 15, 2020
  • Wimauma, FL

I should've spent more time looking at details, like door bell, roof gutters, and garage outside lights. Little things that make a home more beautiful. Staff was great though.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Overall Satisfaction

  • Robin P.
  • Verified HomeBuyer
  • April 15, 2020
  • Myrtle Beach, SC

We enjoyed working with Greg, have been very impressed with the build of our home & and love the community development!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a happy customer

  • Ritesh R.
  • Verified HomeBuyer
  • April 14, 2020
  • Cumming, GA

Horrible experience with Lenner, Very cheap materials, cheap appliances cheap items installed, I am regretting buying Lenner home. Very bad experience never recommend to anyone buying Lenner homes. In any condition my home is not looking that I have paid over 530k house. Billy was good

Lennar responded:
Hi Ritesh, thank you for taking time to share you feedback. We are sorry to hear about the frustrations you have experienced. Please send us a message at corporatecustomercare@lennar.com with any items that require attention and we will research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

We love our house!!

  • Michele S.
  • Verified HomeBuyer
  • April 14, 2020
  • Westfield, IN

We have loved our Lennar home. The purchase process was smooth and easy. The home met our all our expectations and five months later we are still so pleased with our choice!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

OK experience.

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2020
  • Forest Lake, MN

I don't like this kind of surveys because at the end for a few bad apples the whole team is rated.

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 2

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