Lennar Reviews

Peggy is the best!! Rest of the Lennar team are horrible if there a word worst then horrible I will use it. Since we moved in we have requested multiple times for certain services and only once a service was full filled. We are still waiting on so many other service we’ve requested and their is no follow ups. They are few urgent service requests we have requested that are pertaining to dangerous materials on our roof and driveway and after several requests their is still no one came to check on the request. An entire door that goes to our basement is out off shape including the entrance and we were told that nothing can be done about it. We received and email just yesterday about that Lennar wants to check out contact number if it’s right on their records but when we emailed back why they want to check that we got an pre written email back but not an answer to our question. We don’t deserve the treatment that Lennar and people working for them have given ...... Lennar probably don’t care about their customer once the closing is done and customers have moved in. Horrible horrible horrible company!!!!! ... More

There should not be this much damage done to a new build prior to moving in. The entire house has to be painted on the inside there is flooding outside landscape issues construction issues etc.

Lennar has failed to live up to their promises and reputation... I wish I never purchased these units....

Pay close attention when having your home built, do your inspection throughout entire building. Hire your own inspector. The construction don't care about your home. The worst nightmare in my life. No respect toward the new homeowners..

The buying process was byzantine and very burdensome to me as a buyer. Too many different people involved in the sales process. Finance people required the same documents over and over, even when they did not exist. Everything is robo-calls and emails. Much of what was told me was found to be untrue. Floor is bubbled and is coming up in a lot of places after only a month. Windows not operable. Driveway and sidewalk are already putted and chipping. Construction crews throw garbage on my yard and dont pick it up. Dishwasher doesnt dry. Walls needed to be painted before I moved in. Very cheap, watered down construction paint. Two walls are visibly crooked. Laundry room too small. Water is not potable, but the house doesnt have space needed for mitigation systems. I can feel stones under the carpet in places. The company is nonresponsive at every level. I could go on... ... More

Many problems as I moved in

Very bad quality issues with this builder

Throughout the entire process there was very poor communication.

Would NEVER buy with Lennar EVER again. House was supposed to undergo several QC reviews before my walkthrough. During my First New Home Orientation there were still huge gashes in drywall, places weren't painted, couldn't even complete the walkthrough because utilities were not on and appliances weren't installed. They apologized, then proceeded to call us back twice to the same conditions. Clearly nobody communicated and was just going through the motions to get home sold by end of their "record" quarter 1Q2021. The day of the closing is when it finally looked like something remotely decent, but still had several issues we documented and had to get done later. But the morning of closing we finally got the ALTA back and all the numbers looked completely different from where they had been for the several months since putting a deposit on the house. Went back and forth several times to fight with them to make it right. Finally received resolution there and closed late on a Friday afternoon . Since being in the home 30+day, we have received a lot of lip service on the warranty items, but ultimately, no one has been out to service those items including erosion and huge holes under sod in backyard that makes it impossible for my kids to play outside. Maybe I had the sales team, construction manager and Customer service people from hell, but even if my situation was an anomaly, I wouldn't wish this on my worst enemy. This was too much stress on top of the normal home buying and moving process exasorbated by the pandemic. Lennar talks a good game, but getting houses sold is more important than customer service, customer satisfaction, or putting out a quality product they stand by. Choose wisely ... More

We upgraded the tiles and cabinets to 42” and they installed the wrong tiles and cabinets without notification, the said that they ran out of the tiles we picked and installed a similar ones without notification also installed the 36” cabinets without notifying me either, they don’t have any communication with customers after they get your Downpayment. The worst

Worst company ever! Wouldn’t recommend to my worst enemy!

Cheap materials, a lot of problems and lack of effective response!

This has been a nightmare, leak in the ceiling (still kit fixed) not wired for cable/WiFi, mold in the attic, total lack of response.

The window is not completed, the bathroom leaks and the washbasin cabinet is damaged

Upon closing date we were told our Granite countertops could simply be cleaned with Granite cleaner... They had a very noticeable white film over them with circles and squares imprinted in it? After signing for the home, We purchased a good granite cleaner and it did no good, it looks exactly the same. We were told a one year warranty would cover any issue? NOT TRUE, After we submitted a work order for repair, five months later they said it's not covered by the warranty? DO NOT SIGN during closing until EVERYTHING IS COMPLETED TO YOUR SATISFACTION! Look with a magnifying glass!

I love my home and I hate the fact that I live across the street from a new Lennar Town Home that someone is using like a Hotel.They have 10-12 renters at one time living there that move in and out every few weeks or so.I was never told this or I would have found a better location.I gave you overall poor scores due to this and at some point I will sell this home and go find a new home.

Asked several times to the office manager, who is not responsible for any warranty service call and has never returned or suggested where to call for the warranty repairs!

I would not recommend buying from Lennar until they can figure out their customer service issues and solutions to their problems. It appears you have to get a lawyer and threatened with a lawsuit to get anything done with Lennar. My own daughter was looking at homes and refused by Lennar because of the issues we went through in the past three months of living in a brand new home with nothing but problems.

worse builder

It was a nightmare from beginning to end. I could write a book about the horrible experience we have had with the entire home buying process with Lennar. They threatened to sell my home to someone else if I didn't come here, from NC and close when they wanted me to during the "Peak" of Covid-19 here in Las Vegas, now I wish I had let them do that!! I would NEVER recommend them to anyone! Construction was not performed properly, painting was atrocious, flooring was also terrible, many other things were wrong and I'm here 4 months, with very little fixed at this point. I wish I could get my money back and buy elsewhere. I'm thinking about hiring an attorney to do just that!! ... More

It hasn’t been 5 months and our cabinets are ready to come off the wall. I wished I had did more research on Lennar construction.

I had Lennar build me a home in Liberty Village Goose Creek, SC 5/2020 and what a terrible unprofessional experience it has been. Do not allow them to con you into closing when there is outstanding work or issues that remain. They will tell you they guarantee they will fix your issues, and that problems are tracked by the Charleston office, and then blow you off as they did us after closing. Look them up in Better Business Bureau and Consumer Affairs. Their work in Florida is even worse than SC. Definitely go with another builder. The floor in the picture is where my dresser sits on top in the Master Bedroom. The dresser shakes and rattles and the attached mirror shakes violently when I walk past. Lennar says no problem noted and they refuse to fix. You can clearly see rotten wood they used for flooring/framing. The pic of the roof displays a group of nails shot up thru from the inside. There were actually 2 areas like this on my roof. One would think the worker repairing this area would have caught this but, the homeowner had to notice from the ground level. We asked the worker to walk the entire roof and check for more nails but, apparently too difficult. Lennar doesn't care. Another pic is of the threshold transition to the garage they couldn't make right so they use 3 types of wood. Mud dripping over the door frame so they just paint over it rather than remove. Puddles of wetlands liquid come up thru the driveway expansion joints, daily. Can't hammer a nail or miter molding. Just paint over it. Lennar says, no extra charge. Enjoy! ... More

I would never buy another Lennar home. Terrible builder, shoddy workmanship and cheap materials. You definitely do not get what you pay for.

The houses are poorly built not enough insulation between floors trim work is shoddy too many items to mention on this I wouldn’t recommend their homes

We purchased a Lennar homeMay 5th, the salesperson was well aware of our wants for the home we purchased. We are unable to act on these wants since the salesperson never made us aware of an easement at our property along with 5 more adjacent homes. None of us were made aware of the easement until architechiral requests were submitted. The trustworthiness of the sales people are questionable. We have had to call the warranty people over the last 3 months for many failures in the building process. We are not even acting on some of the failures in the building process due to the disturbance it would create to bring them to a satisfactory state. I would definitely think before acting in another purchase of a Lennar home. ... More