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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Good

  • Asim S.
  • Verified HomeBuyer
  • April 04, 2020
  • Little Elm, TX

Overall Good

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Quite house, build is quick.

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2020
  • Kissimmee, FL

Quite house, build is quick. The finish is sloppy

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Summit Preserve - homes

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2020
  • Prior Lake, MN

Siding not finished on house. Decking done incorrectly with wrong materials. Gray hole filler used on dark brown cabinets, looks like paint spatters. Grading on lot buried construction debris such as nails, wood & metal scrap, etc. No warning when tradesmen would show up AFTER move in Surprise! Material used on back porch were not what was sold to us nor per plans submitted. Cracks and nail pops never fixed. Touch-up on paint not done. Repeated attempts to resolve deck and siding issues gone unanswered. Grading not done to code 3:1, Hit house numerous times with large machinery. ...

Lennar responded:
Thank you for taking the time to share your comments and experience with us. I'm sorry for the situation you described. I would like to hear more about your experience and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I am happy with the builder.

  • Lilian L.
  • Verified HomeBuyer
  • April 03, 2020
  • Elk Grove, CA

I am happy with the builder. Home is very high quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Well satisfied

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2020
  • Puyallup, WA

I am in love with the area where this new town home is. I love everything about it, except it, needs more storage space. Everything else fantastic. Not to big not to small just right. I would recommend this company to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home, great neighborhood

  • Edgar S.
  • Verified HomeBuyer
  • April 03, 2020
  • Madera, CA

Very happy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Meh

  • Troy L.
  • Verified HomeBuyer
  • April 03, 2020
  • Land O' Lakes, FL

Really wish they would've taken there time more. You can really tell the house was rushed with quality of workmanship. I would've liked to move into a new house and not a 90% complete house. The first month was nothing but people coming fixing holes, texturing walls, painting, stucco repair, washing machine flooding, two windows not opening, damaged cabinets, missing/damaged molding, etc. It was quite irritating having tradesman in our house fixing things on a house that wasn't finished. Unfortunately with my kids starting their new school 3 days after the scheduled closing we had no ...

Lennar responded:
Hi Troy, thank you for taking the time to share your comments and experience with us. I'm sorry to hear about the issues you described. I would like to hear more about your experience and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 4

Lennar - Find a different builder.

  • Donald E.
  • Verified HomeBuyer
  • April 03, 2020
  • Woodbury, MN

Find a different builder.

Lennar responded:
Hi Donald, thank you for your comments. Please feel free to contact us at corporatecustomercare@lennar.com with details about your experience, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Not Bad Experience

  • Johnathan S.
  • Verified HomeBuyer
  • April 03, 2020
  • Upland, CA

Not a terrible experience overall. Workmanship is so so, but they are pretty responsive to any issues that come up. Working with their Financing company is terrible so if you can get your own financing I would highly recommend that

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Unfortunately we have been misled.

  • Blake S.
  • Verified HomeBuyer
  • April 03, 2020
  • Summerville, SC

We really do love our house and our home buying experience was good. We enjoyed working with Paul. Unfortunately, we just found out that they are building traditional homes with vinyl siding directly next to us. It doesn't appear to be cohesive with the rest of the neighborhood and we feel it will impact our home value negatively. We purchased in this neighborhood based on the current style of homes (Charleston style with hardie plank). We did not want to live in a traditional neighborhood. We would not have purchased this home if we had known. Incredibly disappointed.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Great House Great Value Great People

  • Archimedes B.
  • Verified HomeBuyer
  • April 03, 2020
  • Henderson, NV

Some minor workmanship issues but superb maintenance support, easy to work with building manager and builder, very supportive sales manager (the best), I love the house all in all.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Just OK

  • Deborah B.
  • Verified HomeBuyer
  • April 02, 2020
  • Joliet, IL

When things needed fixing, it took a long time to do it correctly

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

New Homeowner

  • Jennifer E.
  • Verified HomeBuyer
  • April 02, 2020
  • Joliet, IL

Workmanship is lacking and also is the response to issues

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

bad costumer service

  • Sugery A.
  • Verified HomeBuyer
  • April 02, 2020
  • Orlando, FL

very bad costumer service and warranty

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Lennar - Terrific!

  • Jesse K.
  • Verified HomeBuyer
  • April 02, 2020
  • Corona, CA

Terrific!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

very poor workmanship and quality

  • Elisee Q.
  • Verified HomeBuyer
  • April 02, 2020
  • Tampa, FL

subcontractor and superintendent have come out to fix thing and just make thing worse. My Husband and I have been in the construction industry for many years and this is the worst customer service. maybe you should have the subcontractor and superintendent who built the model build the rest of the development very disappointing.

Lennar responded:
Thank you for taking the time to share your feedback with us and I'm sorry you aren't satisfied with your post closing experience. Please take the time to share your experience with us in detail, your contact information and home address by emailing us at corporatecustomercare@lennar.com

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Buying from Lennar

  • Juan M.
  • Verified HomeBuyer
  • April 02, 2020
  • Fontana, CA

Very great builders, on time with house delivery.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

After sales service is very bad.

  • Rohit R.
  • Verified HomeBuyer
  • April 02, 2020
  • Parker, CO

My experience with my previous home builder was very good. I came here expect ing same or better, but they just dont seem to care once the sale is made.

Lennar responded:
Hi Rohit, thank you for providing this feedback. We are sorry to hear about your experience after the sale. Please email us at corporatecustomercare@lennar.com if you would like to share any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

very poor after sales service

  • Walter S.
  • Verified HomeBuyer
  • April 02, 2020
  • Parkland, FL

In my home inspection more than 80 defects were identified to be fixed. They did not fix even 10%. They missed almost all appointments.

Lennar responded:
Hi Walter, thank you for sharing your feedback. We are sorry to hear about your experience with the items identified and missed appointments. Please email us at corporatecustomercare@lennar.com if you would like to share any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Great experience

  • Craig S.
  • Verified HomeBuyer
  • April 02, 2020
  • Surprise, AZ

Lennar was extremely helpful, fast and Lennar does quality work. All interactions with sales people, construction workers, etc., was always very pleasant as well as very informative. Any questions were answered and taken care of immediately. I highly recommend Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great company

  • Oscar R.
  • Verified HomeBuyer
  • April 02, 2020
  • Murfreesboro, TN

nice homes with the smart technology .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I like the online application not too much the person to person interaction

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2020
  • Homestead, FL

Be careful with documents closing one, I like the online process

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - So caring!

  • Graham S.
  • Verified HomeBuyer
  • April 02, 2020
  • Gallatin, TN

So caring! Great craftsmanship!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Quality of construction is poor.

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2020
  • Merced, CA

Quality of construction is poor.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

My experience with Lennar

  • Ashok N.
  • Verified HomeBuyer
  • April 02, 2020
  • Cumming, GA

Great Quality and worth every dollar spent. I'm happy about the purchase. Please listen to your customer issues, they matter the most in the long run.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

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