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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Decent starter home

  • Tyler A.
  • Verified HomeBuyer
  • March 25, 2020
  • Forney, TX

Still have some issues with water in side yard after it rains. A sink hole in the front yard by side walk. Hole in garage that mice can get in the walls

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Final quality is compromisesome material is cheap specially in

  • Luis R.
  • Verified HomeBuyer
  • March 25, 2020
  • Hialeah, FL

Final quality is compromisesome material is cheap specially in bathrooms

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Overall very happy

  • Nicholas M.
  • Verified HomeBuyer
  • March 25, 2020
  • Fort Lauderdale, FL

Got everything we expected. That is all I can ask for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Quality and Customer Service is really poor

  • Rosibel B.
  • Verified HomeBuyer
  • March 25, 2020
  • Kissimmee, FL

Quality and Customer Service is really poor

Lennar responded:
Hi Rosibel, thank you for your feedback. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Nice townhome with tiny garage

  • Cynthia M.
  • Verified HomeBuyer
  • March 25, 2020
  • Raleigh, NC

The longer I am in my townhome (which I love), I'm realizing how ridiculously small the garage is. I drive a small Veloster, and I can barely fit it in with my two garbage cans. Most homes around me have their cars parked on their driveways or in the streets, because they won't fit in the garage. The other thing I would change, is that I think we should have more say in the bigger items, like appliances and HVAC systems. I would have preferred to pay a little more for better appliances.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Home buying in Gleneagles

  • Sean G.
  • Verified HomeBuyer
  • March 25, 2020
  • Myrtle Beach, SC

Love the experience and value of our Lannar home. Service has also been great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Great

  • Clarissa O.
  • Verified HomeBuyer
  • March 25, 2020
  • San Antonio, TX

Great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good so far

  • Prashanth P.
  • Verified HomeBuyer
  • March 25, 2020
  • Apex, NC

Had a good experience so far. Staff is very responsive to the issues addressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unsatisfied

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Danville, IN

Quality of work and materials are poor, having issues with drafts coming thru outlets and told we just have to deal with it.

Lennar responded:
Thank you for your feedback about your home. We are sorry to hear about these items. Please email us at corporatecustomercare@lennar.com with any outstanding issues, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 3

Very Happy with our Forever Home

  • Brian H.
  • Verified HomeBuyer
  • March 25, 2020
  • Durham, NC

A well built home. Built on time. Very pleasant process. Don't know what else to say.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Top notch service from sales consultants to building management!

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • White Plains, MD

Top notch service from sales consultants to building management! Great response time on questions. No issues here.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Unresponsive and unprofessional

  • Daniel S.
  • Verified HomeBuyer
  • March 25, 2020
  • Medina, MN

Overall, we are happy with our new home purchase, but we found many of Lennar's people operate with a lack of professionalism. They are not particularly responsive, they are often rude, and they do not hold a particularly high bar for quality.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Good work, love it

  • Julius N.
  • Verified HomeBuyer
  • March 25, 2020
  • Phoenix, AZ

Good work, love it

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Disaster on Creekmore!

  • Martin B.
  • Verified HomeBuyer
  • March 25, 2020
  • Kissimmee, FL

We cannot begin to describe how poorly our home is constructed and the very poor fit finish. Windows were now working. There were entire areas that were not painted. There were gaps in the cement block walls in the garage. The lawn was installed incorrectly. Closet doors were missing and one that was installed fell off. The property close was jammed down our throats by some VP who took advantage of the fact that we were not on-site to do a final inspection. 3 months after the close and there are still outstanding issues. We will NEVER, EVER buy another Lennar home!

Lennar responded:
Hi Martin, thank you for sharing these details about your new home. We are sorry to hear about the situation you described. Please email us at corporatecustomercare@lennar.com with any additional details and outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Terrible workmanship & materials

  • JIN K.
  • Verified HomeBuyer
  • March 25, 2020
  • Sugar Hill, GA

It's been more than 4 months since the closing, and we still have major unresolved issues in the house that had been identified during the final walkthrough. We have also had major structural issues with the plumbing and the roof, which required emergency repair services. I strongly recommend that you do not buy a house from Lennar.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Need work on customer service after purchase/move in.

  • Keith A.
  • Verified HomeBuyer
  • March 25, 2020
  • Sparks, NV

The purchasing portion of our home buying experience was amazing. Tina Mondragon is exceptionaly nice and caring. This is our 2nd Lennar home becasue of Tina. She was just as excited to help us purchase our second home as she was with our first. Tina is always a pleasure to see in the new home office and is very helpful on giving us any information that we need. We have ongoing issues not completed from our closing walk-throughs back in OCT 2019. Such as, scrached and dented cabinets, chips in the granite counter tops, stress crackes in drywall. No one had contaced us for a 30 day walk ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Lennar made my first time home buying experience easier than

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Bakersfield, CA

Lennar made my first time home buying experience easier than I ever expected. Very happy with the whole process and our new house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Extremely disappointing warranty service

  • Stephen W.
  • Verified HomeBuyer
  • March 25, 2020
  • Estero, FL

Shortly after move in we discovered that our master shower had two shower heads installed too close together to be useful. Reported to customer care and they admitted it was a mistake but refused to move the misplaced shower head. Went up the chain with no success. Then our sales rep got involved, and eventually emailed us that Lennar would correct the mistake. On contacting him to find out when the work would be scheduled we were advised that Lennar had changed their minds and were again refusing to correct their mistake. No reason given, just a solid refusal. I asked Michelle Tucker ...

Lennar responded:
Hi Stephen, thank you for sharing this feedback about your experience. We are sorry to hear about these difficulties. Please email us at corporatecustomercare@lennar.com with any additional details or outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Excellent experience

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Davenport, FL

The Schedule was met and throughout the purchase process there was permanent support to answer questions and facilitate the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Satisfaction is a Priority

  • Frank K.
  • Verified HomeBuyer
  • March 25, 2020
  • Manhattan, IL

Construction proceeded in a timely manner. The meeting prior to drywall installation was helpful in explaining what would happen next. the walk-through prior to closing assured us all work was done well. The few minor issues we had after moving in were handled quickly, usually immediately. Other issues were handled within 1 or 2 days by the contractor involved. Happy with the results and the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Total Satisfaction

  • John L.
  • Verified HomeBuyer
  • March 25, 2020
  • Jacksonville, FL

We Love or new Alexia Model. The floor plan is open and well thought out. The modern Design and open floor plan is just what we were looking for. The bed rooms are spacious and the master suite is separate from the other sleeping quarters. the master bath design is comparable to a much more expensive home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Hidden Trails Homes

  • James B.
  • Verified HomeBuyer
  • March 25, 2020
  • Bulverde, TX

We bought a model floor plan after bouncing back and forth. The place is great overall. Location in Bulverde/ north SA is great. The home buying experience is way easier and better than going through an agent for a used home. If we were to buy again, we’d leave the appliances out and buy our own due to low quality. Plan on painting your garage and installing your own door opener. The provided home wireless router is not wired in so you have to route your own power. The tile work in bathrooms is par due to broken edges facing out and uneven placement. Overall, my wife and I are happy due to ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Beautiful house.

  • Patricia P.
  • Verified HomeBuyer
  • March 25, 2020
  • Mount Pleasant, SC

Beautiful house..and a great company to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is a terrific home builder

  • Charles A.
  • Verified HomeBuyer
  • March 25, 2020
  • Castle Rock, CO

We love our Lennar home. The quality and customer service is fantastic. I would recommend a Lennar home to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

excelente

  • Edynor V.
  • Verified HomeBuyer
  • March 25, 2020
  • Miami Lakes, FL

excelente

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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