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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21075 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21075 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Buying experience with Lennar

  • Michael R.
  • Verified HomeBuyer
  • March 25, 2020
  • San Antonio, TX

Lennar was very diligent throughout the entire process, and even did follow ups after move-in. We are very pleased with our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Extremely satisfied

  • Barbara K.
  • Verified HomeBuyer
  • March 25, 2020
  • Davidson, NC

We were 100% satisfied with our experience in building a home with Lennar. The sales staff was extremely helpful and knowledgeable. The workmanship was good and the responsiveness to a couple of issues was prompt and the issues were resolved satisfactorily and quickly. I would recommend building a Lennar home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lacks Communication

  • Kianna H.
  • Verified HomeBuyer
  • March 25, 2020
  • Pflugerville, TX

My home buying process was super fast/easy. What I am finding out now is just lack of communication with everything. I am finding different things out as I go, and that’s the tough part. Had HOA problems, my yard flooded because I wasn’t properly walked through how to use my irrigation system, and the list goes on. I’ve asked my neighbors for lots of help and advice along this journey because it’s all so new to me.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Welcome Home

  • Justina D.
  • Verified HomeBuyer
  • March 25, 2020
  • Parkland, FL

The home designs are very nice and spacious. My sales representative Joyce was amazing and Gary was very attentive to help in all home matters. The only areas of concern were the working with the mortgage and the timeliness of addressing items that need repair afterward.....

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Very happy over all

  • Kenneth L.
  • Verified HomeBuyer
  • March 25, 2020
  • Millsboro, DE

I have been here for 4 months So far very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What you would at least expect with todays construction practices.

  • Patricia G.
  • Verified HomeBuyer
  • March 25, 2020
  • Lancaster, SC

Fair value as compared to other builders.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My home

  • Konstantinos M.
  • Verified HomeBuyer
  • March 25, 2020
  • Volo, IL

I love my new house! It’s beautiful and well built!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

very good

  • Min H.
  • Verified HomeBuyer
  • March 25, 2020
  • Lawrenceville, GA

very good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I am not happy with anything from Lennar

  • Thomas H.
  • Verified HomeBuyer
  • March 25, 2020
  • Wimauma, FL

I am not happy with anything from Lennar

Lennar responded:
Hi Thomas, thank you for your feedback about Lennar. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lots of little issues keep coming up

  • Brent M.
  • Verified HomeBuyer
  • March 25, 2020
  • Erie, CO

We bought a model and Lennar doesn't warranty past 30 past days and we see why. Little things continue to emerge such as leaking faucets and poor craftsmanship around the house. The Lennar warranty team won't even respond with recommended resolutions, they just ignore the inquiries. To their credit they were very responsive and friendly the first 30 days but won't even respond with recommended resolutions any more. Unfortunate that we've already had to go out of pocket for handy work on a house that's never been lived in 2-3 months after moving in.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

Construction manager is better but all the rest of the sales process needs a lot of improvement

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • San Antonio, TX

Prepare to be disappointed.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Marginal

  • Benjamin W.
  • Verified HomeBuyer
  • March 25, 2020
  • Troutman, NC

Take time to slow the process down and inspect your home properly.....

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Positive

  • Mark S.
  • Verified HomeBuyer
  • March 25, 2020
  • Eagle Mountain, UT

Very good experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Best Home Purchase Experience Ever

  • Alex T.
  • Verified HomeBuyer
  • March 25, 2020
  • Calimesa, CA

From staff to the house, everything is amazing. Love the way Lennar takes care of you as if you were a member of the family. Thank you so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quantity Over Quality

  • Thomas B.
  • Verified HomeBuyer
  • March 25, 2020
  • Apex, NC

Lennar could do better. In an effort to push out as many homes as possible, they missed the mark on quality and service. It’s unfortunate because it could be a great value, and many of the people involved want to provide a better product and experience.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Great value. Nicely appointed.

  • Drew M.
  • Verified HomeBuyer
  • March 25, 2020
  • Saint Augustine, FL

Love the floor plan and materials. Workmanship could be better (sloppy drywall, paint, and caulking; numerous electrical shortcomings). Slow to non-existent follow up by subs on punch list items and newly discovered issues. Still waiting after 4 months on about 10% of the items.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - We were first time home buyer and Lennar made everything so easy

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Auburn, WA

We were first time home buyer and Lennar made everything so easy for even the loan process was breazze. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Excellent service

  • Mazail S.
  • Verified HomeBuyer
  • March 24, 2020
  • Fresno, CA

Excellent service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great team to work with!

  • Diana C.
  • Verified HomeBuyer
  • March 24, 2020
  • Frederick, MD

I had a great experience working with Lennar in purchasing my home. The team was professional and friendly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible finishing work

  • Andrew P.
  • Verified HomeBuyer
  • March 24, 2020
  • Cumming, GA

Literally every single piece of crown molding in my house has split and separated from the wall and we have only lived here for 6 months. There is a wall that is 2 inches slanted out in the middle of a hallway, the grinder pump wasn't installed properly and I spent a full day fixing it myself. Cal-Atlantic had a great design, Lennar however is terrible at execution. Shooty work all over and no pride taken in the craft. So many warranty issues I have to deal with.

Lennar responded:
Thank you for taking the time to share your feedback with us. I'm sorry you are experiencing this with your crown molding. Please send us an email to corporatecustomercare@lennar.com with your feedback, contact information and home address so we can thoroughly review your concern.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Great Company

  • Dominic L.
  • Verified HomeBuyer
  • March 24, 2020
  • Maricopa, AZ

Andrew is the best when it comes to assisting with issues that come up if any.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I have lot of issues since I moved in my house.

  • Mohamed K.
  • Verified HomeBuyer
  • March 24, 2020
  • Georgetown, TX

I have lot of issues since I moved in my house. Lennar is not really helping me to take care of them.

Lennar responded:
I'm sorry to hear you are experiencing difficulties in getting items addressed. I would like to look into this for you and ensure management reviews what's going on. Please send us an email to corporatecustomercare@lennar.com with your concern, contact information and home address.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Fabulous Home, Minor Details Overlooked

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Riverview, FL

Recommend being aware of the minor details.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Customer service have been great.

  • Nina G.
  • Verified HomeBuyer
  • March 24, 2020
  • Carson City, NV

Customer service have been great.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

High Quality + Best Support Services = No Regrets!!

  • Christopher T.
  • Verified HomeBuyer
  • March 24, 2020
  • Merced, CA

This was my first time buying a home, and I also decided to go with the partnered Eagle Home Mortgage as my lender since again I had no idea what I was doing, or everything that was involved or step by step process, none of it. However, I am so glad I did. From my first tour of the homes, to the initial meeting and disclosures, thru everything else all the way up to the final walkthrough, everything was explained to me in simple to understand ways and without ever feeling over burdened by any of it. This way I actually was able to feel that excitement of buying a new home, rather than all the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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