Lennar Reviews

I like lennar home. I own 2 lennar homes one in Florida and one in Charlotte, NC

Follow up on issues , craftsmanship and the ability to live up to what they say falls short. Never again !!

At first glance Lennar homes look like a dream. That is only at first glance. The quality and workmanship is horrible. Paint slopped everywhere, granite that doesn't quite fit, boards protruding from walls, baseboard separating from walls, doors that wont close or lock, electrical issues, misshapen walls/ceilings, patched holes EVERYWHERE, you name it, Lennar construction will mess it up and then try to hide it from you. Lennar support will then blatantly ignore all requests you make for service and do zero follow up to resolve outstanding issues. We have owned the home for 4 months and still haven't had follow up on issues despite reaching out to multiple levels of management on multiple occasions. Lots of empty promises and well.....disappointment! Put your money somewhere else, that's the best advice I can give. They're focus is on getting you to sign the dotted line, after that, they vanish and you're left with an overpriced home that falls apart before your very eyes. ... More

This was not our first new build home but was one of the less stressful. We purchased a home that was partially started as we needed to move quicker than the total build time required. We are pleased with our decision and the time table given was kept. Our questions were answered quickly and any small items we saw prior to closing were handled correctly and as soon as possible. Our on site construction manager was a great resource and responded when we had a question or concern. All those with Lennar we had contact with are very customer oriented and care.

Very friendly and helpful.

Beautiful home with all the smart features.

After searching for some time we finally stopped here in Winchester. Dawn was extremely helpful since day one. Before closing Javi was already making an impression of the type of person he is, and has gone above and beyond everytime. Everytime we see him he stops and makes us feel like family. This was not just an investment, but they made us feel more comfortable with the entire process on our "forever home".

Have had issue with way they constructed pipes. For the townhome community, the back flow pipes are above ground. A car hit mine and it is not under warranty so I had to pay out of pocket According to the plumber, it happens often. Not swel thinking on the design.

After visiting many different communities, we decided on Lennar and we could not be happier!

Very difficult to get warranty work done timely. Seems like they have a different quality standard than the homeowner.

If you try to clean a spot on the wall, the paper thin paint comes right off. Base board in M-BR has cracked.

Other builders offer 5 gallon of paint. Also others builders paint the garage for same price or for less price on the house. Whoever paint the inside of my house paint the floor in a few areas of the house. Non response I get after the closing day. Also the proses on the financial is very stressful and inconvenience. They need to be more proactive and ask for all documentation at front and not the las day of the closing day.

Get to know your cust. Srvc rep. Terrance was awesome and super attentive when we had questions!

Builder planted a dead palm that never grew one new leaf in 4 months and refuses to replace it. Horrible business on behalf of the warranty department. I understand that trees and plants are not USUALLY covered under warranty but when builder puts in a tree that NEVER TOOK, they should replace it.

Many issues from the time we moved in. Poor quality all around the home. Many things needed to be replaced right away. Would not recommend or buy another lennar home after this.

Lennar built a good home using great materials. The design and layout are great. But almost six months after closing my punch list remains incomplete. Very frustrating experience.

I like my house but I find that the builder is not responsive to problems

This house is everything my Fiance and I ever wanted. Gabriel and his staff also treated us like family and they helped make this house feel like a home. My fiance and I are only 27, but we know that we want to spend the rest of out lives in this home and neighborhood.

On the whole we love the house. Bedroom walls do not stop sound as much as they should between rooms and the bathroom.

In Arizona trades are hard to find. The quality of the detail work is honestly the only thing I feel is lacking in our home. I feel you would have that issue in any home as all the trades work for all the builders. The only way you could hold a builder to the fire on an issue honestly is if it was a custom home. Our Lennar home feels of high quality, we’ve experienced great customer service.

Lennar has beautiful model home but when it comes to our home, they rushed through the job and now are slow playing fixing anything that should be covered within the first year. Terrible customer service, delayed service, poor workmanship...

Overall have been very pleased with Lennar. I’ve had homes built in the past and this is the best experience I’ve had. Response to issues has been excellent. I’m especially pleased with the LENNAR team I’ve worked with. I do have a complaint. I have some dead bushes and trees and my sprinkling system is not functioning but LENNAR says it’s not their issue and the landscape people say it’s a LENNAR issue. Nothing is getting done and more bushes are dying. Plus I’m trying to water with a hose which is costing me extra money and time. Can someone work with the landscaper and get my irrigation system fixed and dead trees and shrubs replaced? ... More

All around great experience and service.

Our new home feels like a custom home without being one, Lennar's Everything Included feature is just phenomenal. Our floor plan is just suited to how we are as a person we like to entertain friends and family and our new home is built for that. The Customer service is top notch, Anthony Teague responds very quickly to every questions we have. Theresa Moffett was always there during and after the sales process. We can't be anymore happier with our decision to buy a Lennar home.

The taping job on my ceilings shows all the joints , especially in the bedrooms. I believe they skipped a coat of mud. They were behind at the time doing my Sheetrock , tape and skim. They had one more coat to put , I went to look the next day and it was textured. I’d rather leave it now the way it is than have them come mess my house up to fix it. Painting was horrible on the exterior. Shadows everywhere through the paint where the paint is not solid and you can see the grey stucco. I’ll be repairing this year because mostly we don’t like the color but also because the quality. Everything else we loved. All the Lennar people are great. ... More