Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21075 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21075 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - There are a lot of chips in our tiles and our home is not square

  • Jamison N.
  • Verified HomeBuyer
  • March 04, 2020
  • Fresno, CA

There are a lot of chips in our tiles and our home is not square in most places. However, Gabriel and his team have been incredible in responding to our issues. Also, we purchased our solar (instead of taking the PPA). The solar company you use is awful, and I would recommend not buying from your company because the issues we have had. It is estimated that we lost a months mortgage payment to their lack of diligence, and inept ability to communicate where their customers. I honestly have told people to go to other builders due to your choice of solar company. Other than that, I love our home.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

9502 Eastern Sky Lane

  • Michael M.
  • Verified HomeBuyer
  • March 04, 2020
  • Richmond, TX

Great house! We love it. The whole Lennar team was fantastic!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible

  • Dorian C.
  • Verified HomeBuyer
  • March 04, 2020
  • Las Vegas, NV

I bought a model home and the replaced things out of the home after i signed the contract. Someone needs to call me to get this fixed.

Lennar responded:
Hi Dorian, thank you for your feedback about your purchase of the model home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Quality end result with some poor attention to detail

  • JAMES T.
  • Verified HomeBuyer
  • March 04, 2020
  • Saint Johns, FL

The house we bought overall is excellent and, especially with the lot size, is a great price. There were definitely some issues that required us to call out techs multiple times after we moved in.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent people

  • David K.
  • Verified HomeBuyer
  • March 04, 2020
  • Mount Holly, NC

The staff are excellent people who do their job’s well

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quite disappointing for a returning buyer

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Raleigh, NC

I went with Lennar thought I had few other options, based on my first home experience which was positive. This time the house got into series of repairs in first month. Now, I’m following up for reimbursement but the response is very slow

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - Buying process was not transparent

  • Juan L.
  • Verified HomeBuyer
  • March 04, 2020
  • Hialeah, FL

Buying process was not transparent

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Lennar - Great experience.

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Forney, TX

Great experience.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great Service

  • Timothy H.
  • Verified HomeBuyer
  • March 04, 2020
  • Thornton, CO

All of the people involved from Lennar were easy to work with.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Meh.

  • Devon N.
  • Verified HomeBuyer
  • March 04, 2020
  • Davie, FL

For the price, you’d be better off buying an old house and renovating it to your personal standards.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

What you see is what you get

  • Henry R.
  • Verified HomeBuyer
  • March 04, 2020
  • Algonquin, IL

Builder should be more open to homeowners requests

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - The LENNAR team has done an outstanding job

  • Kaylee A.
  • Verified HomeBuyer
  • March 04, 2020
  • Jarrell, TX

The LENNAR team has done an outstanding job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good experience.

  • Erik M.
  • Verified HomeBuyer
  • March 04, 2020
  • Lakeville, MN

Good experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Lennar has been great to respond to our limited issues.

  • Brandon G.
  • Verified HomeBuyer
  • March 04, 2020
  • Arvada, CO

Lennar has been great to respond to our limited issues. Wish the quality of paint and finish was higher.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Best home buying experience I’ve had

  • John W.
  • Verified HomeBuyer
  • March 04, 2020
  • Wimauma, FL

The home was built very well. The process was great no complaints with lennar at all! Only issues were with Cal Atlantic they were the worst and wouldn’t recommend them ever!!!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Construction manager made this experience poor at best

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Holly Springs, NC

To begin with, we picked the house and lot so not a spec home. We were told we had time to add options so the day after signing we asked to add a laundry sink but was told we were too late for this request. Same thing for laundry cabinets! I blame this on the on-site agent giving wrong info. Apparently once you sign, you can’t make any changes so know what you want beforehand. Our house had a roof and almost to drywall before we had a single meeting with construction manager. I made them pause until we had a predrywall inspection done. It was given to the construction manager right afterwards ...

Lennar responded:
Thank you for taking the time to share your experience and feedback with us. I apologize for any delays or miscommunication that may have taken place during your Home building experience. We understand the need for clear communication and understanding from both our side and the side of the customer. Please send us an email to corporatecustomercare@lennar.com with your contact information and address so we can address this matter with the appropriate management team and ensure it doesn't happen again.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Good homes

  • Wilfredo M.
  • Verified HomeBuyer
  • March 04, 2020
  • Riverview, FL

Good homes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar Russo Groves

  • Carlos L.
  • Verified HomeBuyer
  • March 04, 2020
  • Humble, TX

Great layout and home. Customer Service and Construction Manager have been fantastic.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Still missing items

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Kissimmee, FL

Still missing numbers on my mailbox No hot water in kitchen sink

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Lennar - Customer service is absolutely hands down the worst in the business!!

  • Jerry J.
  • Verified HomeBuyer
  • March 04, 2020
  • Thompsons Station, TN

Customer service is absolutely hands down the worst in the business!!

Lennar responded:
Hi Jerry, thank you for your feedback about your experience with our Customer Service. We are sorry to hear about this and hope that you've gotten assistance with your home. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - Nice brand new home but you'll notice quickly that the materials

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Lake Wylie, SC

Nice brand new home but you'll notice quickly that the materials used are not high quality!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Really good

  • Desmond S.
  • Verified HomeBuyer
  • March 04, 2020
  • Cary, NC

Really good . So far everything seems to be good so far

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst experience, my 4th home!

  • Kathryn G.
  • Verified HomeBuyer
  • March 04, 2020
  • Royal Palm Beach, FL

We closed on our house in September and there is still items from our walkthrough that have not been corrected. Lennar doesn’t care about us as customers AFTER we sign on the dotted line! The workers that they have working for them are horrible and do horrible work! Moving here from Atlanta, we always heard good things about Lennar but from this experience we will never buy a Lennar home again. We are active duty military and shared our experience with fellow service members as well.

Lennar responded:
I would like to thank you for your service to our country and for sharing your feedback with us. I'm sorry for the delays you've experienced in getting items corrected in your home. It's important to us that you feel comfortable and are satisfied with your new home after closing. Please send us your contact information and address to corporatecustomercare@lennar.com so we can properly review your concerns and address them with our team.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

2nd Rate Workmanship w/UNACCEPTABLE Customer Service

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Boynton Beach, FL

Straight to the point 1. POOR Communication 2. 2nd rate workmanship (sloppy work, stain where there shouldn't be, carpet not tacked down properly and cut short of baseboards, clean your house before you move in paint, dust, and caulking everywhere. Be the person who points out every tiny little thing, if you don't you will spend months trying to get it corrected. 3. ZERO follow through on walk thru issues (6 months and I still have blue tape and work not complete) If it wasn't for my continuous follow-up nothing would have gotten done. As a first time homebuyer shocked at the lack of ...

Lennar responded:
Thank you for your feedback about your home. We are sorry to hear about the various difficulties you described. We hope your items have been addressed, but please email us at corporatecustomercare@lennar.com if there are any outstanding items and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Terrible Quality

  • Caitlyn M.
  • Verified HomeBuyer
  • March 04, 2020
  • Riverview, FL

Lennar focuses on quantity rather than quality! I moved in my new home in September and have had nothing but issues! I would never recommend a Lennar home to anyone.

Lennar responded:
Hi Caitlyn, thank you for your feedback about your home. We are sorry to hear about the issues you described and we hope things have improved. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Narrow Reviews by Area