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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21784 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21784 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Not Great

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Fort Mill, SC

Make sure you verify everything before acceptance walk through and final walkthrough. Some of the issues I missed to notice during the walk through later did not get repaired mentioning those are cosmetic issues.

Lennar responded:
We appreciate you bringing this to our attention. We’re sorry to hear about your experience and understand how this could be disappointing. Please know we are actively working on improving our processes, and your feedback plays an important role in that effort. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Broken dryer, light switch, floor

  • Michelle J.
  • Verified HomeBuyer
  • January 23, 2026
  • Doraville, GA

Moved in with a broken dryer, electric outlet wrong voltage, defective switch and floor gap

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Everyone was very professional and Caring

  • Leslie R.
  • Verified HomeBuyer
  • January 23, 2026
  • Estero, FL

Very professional and caring team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Teresa

  • Victor J.
  • Verified HomeBuyer
  • January 23, 2026
  • Roseville, CA

I have a wonderful buying experience and would do it all over again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Will not buy again nor brag to anyone to buy

  • Sean W.
  • Verified HomeBuyer
  • January 23, 2026
  • Lakewood Ranch, FL

Terrible quality control, no finishes were Protected and it showed. I was rushed to close and have an open punchlist ongoing now almost 3 months. Certainly will not be telling anyone over at Lakewood national to move over or tell anyone I know unless they want to accept an overpriced sub par home. I could go on but none if this will make a difference cause you’re only interested in money, not the customer experience or quality. You cannot expect 1 CM to run 10-20 homes and get the same quality. By all means call me and I’ll explain from a general contractor side of things.

Lennar responded:
Thank you Sean, for sharing your feedback with us. We’re sorry to learn that you are not satisfied with the workmanship in your home.

If there are any warrantable items that still need to be reviewed, please reach out to our Corporate Customer Care team at CorporateCustomerCare@lennar.com for assistance. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

HIT AND MISS

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Shafter, CA

ALWAYS FELT LIKE I WAS BUGGING PEOPLE IF I HAD A QUESTION ABOUT ANYTHING. REAL ESTATE AGENT FROM LENNAR WOULD NEVER ANSWER A PHONE CALL AND USUALLY WOULD TEXT BACK HOURS LATER OR THE NEXT DAY. ESCROW WISE NICK D WAS AMAZING.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Great

  • Sherwayne K.
  • Verified HomeBuyer
  • January 23, 2026
  • Jacksonville, FL

They will work with you on any issue. I had the best salesperson

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Right after I signed they had a new promotion and lennar wouldn't adjust to that. The new promotion literally came 1 week after the contract. Such a bad experience as a customer.

  • Mustafa S.
  • Verified HomeBuyer
  • January 23, 2026
  • Apex, NC

you should have price guarantee or should adjust the offer in a month or so.

Lennar responded:
Thank you for your feedback. We regret that your experience was not as positive as it should have been and apologize for any frustration caused. We are committed to ongoing improvements and truly value insights like yours as we work to better serve our homeowners. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Unresponsiveness to questions when in the process of purchasing the home

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Royse City, TX

Unresponsiveness to questions when in the process of purchasing the home

Lennar responded:
We appreciate you sharing your feedback with us. We’re sorry to hear that your experience did not meet expectations. Our team is always looking for ways to improve, and your input helps us enhance the homebuying journey for our customers. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Kate

  • Kateri S.
  • Verified HomeBuyer
  • January 23, 2026
  • North Fort Myers, FL

My experience was and still is a nightmare. I was looking at Townhomes because of a change in my life circumstances. I felt I could manage a Townhome on my own. I qualified for financing through Lennar Mortgage. A salesman by the name of Zach showed me a couple of models. I wanted to proceed with a purchase offer but was concerned my house would not sell because of today’s market. I was told by Zach that if my single family house didn’t sell I would not qualify for financing and would get my $5000.00 deposit back. Zach said I had nothing to worry about because with my income I would ...

Lennar responded:
Thank you Kateri for taking the time to share your experience. We sincerely apologize for any inconvenience or disappointment you encountered. Please know that we are continuously working to improve our processes and provide a better overall experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Over all happy with the home.

  • Kenneth C.
  • Verified HomeBuyer
  • January 23, 2026
  • Smyrna, DE

It took four visits to get a plumbing problem fixed. It took over a month to get a broken window replaced that started cracking the first cold day we had. We had an electrical issue. Everything was fixed but it took a lot of time. Drywall mud splashed all over the steps going up the stairs over the garage and in the floor upstairs. Over all happy with the home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

First time homeowner

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Conroe, TX

For my first home purchase things went smoothly for the most part. I’m happy. I had a great team.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Home is good; salesperson not so much. Lennar Mortgage is awful.

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Scappoose, OR

The home is good - it was one of the first started and completed and it appears that the build is good, at least so far. Lennar Mortgage was frustrating with paperwork errors that shouldn't have occurred and staff who were inept. The Lennar salesperson acted like he didn't care as long as he got a sale. When the home closed, we had to go pick up our keys from a lockbox outside of the sales office. No sales person bothered to show up to physically hand us our keys, which was disrespectful to a customer who spent a lot of money purchasing one of their products.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Framing and trim carpenters are sub standard

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Malta, IL

All around the experience has not been good.

Lennar responded:
Thank you for taking the time to share your experience. We’re sorry to hear that the all-around experience did not meet your expectations. We appreciate your feedback, as it helps us continue to evaluate and improve our processes and the experience we provide to our homeowners.

If there are any warrantable concerns that still need to be reviewed, please reach out to our Corporate Customer Care team at CorporateCustomerCare@lennar.com. Sincerely, Lennar Corporate Customer Care
.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 4

Awesome experience!

  • Daniel M.
  • Verified HomeBuyer
  • January 23, 2026
  • Las Vegas, NV

Lennar is awesome. They made the home buying experience quick, easy, and relatively inexpensive. From the initial inspection through closing the Lennar staff was great. I highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

MATERIALS USED

  • Rafal G.
  • Verified HomeBuyer
  • January 23, 2026
  • Loma Linda, CA

AFTER LIVING IN THE HOUSE FOR 2 MONTHS IV NOTICED CRACS ON THE CEILING DRYWAL AND CORNERS IN THE BATHROOM, DOORFRAMES ARE MADE OF PAPER MASS, NOR REAL WOOD AND SHORT SCRESW HOLDING THE DOOR HINGES TO THE FRAME TEND TO FALL OUT WITH THREAD9 HAD 2 OF THOSE INSTANCESWINDOW OPENINGS ARE NOWHERE NEAR TO BE SQUARE, TO A DEGREE WHERE WE COULDNT ORDER WINDOW SHUTTERS WITH THIN MOULDINGS.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Donna

  • Donna C.
  • Verified HomeBuyer
  • January 23, 2026
  • Eagle, ID

The home itself is great. Good build and no issues. However, if you are using Lennar as your finance loan company, I would rate an “F” . No follow up through the process. No responses to questions via email. Extended our move in date a full week, leaving us homeless. My out of pocket expenses for air bnb and storage of our belongings. I will NEVER recommend them as a mortgage company. Worst experience I have ever had.

Total Score 1


Quality 5

Trustworthiness 2

Responsiveness 3

Not great.

  • Michael M.
  • Verified HomeBuyer
  • January 23, 2026
  • Huffman, TX

Better communication and lies.

Lennar responded:
Thank you Michael, for taking the time to share your experience. We’re sorry to hear that communication did not meet your expectations. We understand how important clear and timely communication is throughout the process, and we appreciate your feedback as it helps us continue to evaluate and improve.

If there are any warrantable concerns that need to be reviewed, please reach out to our Corporate Customer Care team at CorporateCustomerCare@lennar.com
.

Thank you,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

My home closed without occupancy certificate

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Madison, AL

Lennar who is used to purchase many homes really dropped the ball on this home and make a massive oversight in filing Occupancy Certificate and closed the home. So in essence I closed the home and only 20 days later found out no one can move into the house as the house does not have occupancy certificate. I a not sure if this review will move the needle for Lennar but hope this helps other buyers be more diligent.

Lennar responded:
Thank you for taking the time to share your experience. We’re sorry to hear that there was an issue with the Certificate of Occupancy. We appreciate your feedback, as it helps us continue to evaluate and improve our processes and the experience we provide to our homeowners.

If there are pending issues that still need to be resolved, please reach out to our Corporate Customer Care team at CorporateCustomerCare@lennar.com
.

Thank you,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Mia and Victoria

  • Jason F.
  • Verified HomeBuyer
  • January 23, 2026
  • San Antonio, TX

Very friendly, helpful and responsive to anything ASAP to everything that was needed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Hampton Plantation, NC New Home

  • Stephen L.
  • Verified HomeBuyer
  • January 23, 2026
  • Calabash, NC

Only been in Brunswick County, NC for a few months. I can not give opinions on build yet when it comes to materials/craftsmanship as I just moved in 3 mos ago. If it stays like this, I'll be very happy. Any small issues we've had, Lennar handled promptly and to our satisfaction. So far very happy. I do believe the price was a bit high but, we wanted the location

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

EASIEST HOME BUYING EXPERIENCE

  • Melissa T.
  • Verified HomeBuyer
  • January 23, 2026
  • Eagle Mountain, UT

I WAS SO IMPRESSED WITH LENNAR THE HOMEBUILDER AS WELL AS THE MORTGAGE COMPANY. THEY WERE SO EASY TO WORK WITH AND SO ORGANIZED. THIS WAS MY FIRST TIME BUYING A HOME AND THEY MADE IT SO EASY.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying experience

  • Hunter W.
  • Verified HomeBuyer
  • January 23, 2026
  • Edgemoor, SC

The builder Ben did a great job explaining everything and was very professional at all the walks.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great time

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • Lehigh Acres, FL

Great sales experience at Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed with Lennar: Rushed Process and Poor Communication

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2026
  • San Marcos, CA

This was our second time purchasing a new home, with our first being a few years ago through Shea Homes. Unfortunately, our experience with Lennar has been far less positive in comparison. From the start, communication was inconsistent and frustrating. It often took multiple emails just to get a response, and there seemed to be a lot of miscommunication between different members of the Lennar team. We consistently felt like the process was being rushed to the finish line, and unfortunately, that urgency was reflected in the overall quality. At our scheduled home walkthrough, the ...

Lennar responded:
Thank you for your feedback. We regret that the quality of your home did not meet your expectations and understand how that can be disappointing. We value you sharing your experience as it helps guide improvements. If there are any outstanding warrantable issues, please connect with Corporate Customer Care for further review and support by sending an email sharing details of your concern to CorporateCustomerCare@Lennar.com, Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

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