Lennar Reviews

I bought to houses with Lennar I still got damage in both.the do not fixed and managers and employees treat people like garbage.

I chose a house that was already built. They never did anything I asked on the final walk. After I moved in, I had a lot of issues. They had to replace the vinyl flooring in the house. That was a nightmare experience. I fence is falling apart after only 5 months. I have to have the structure evaluated for a possible foundation issue. I wish they would just take the house back.

I had a terrible warranty request experience with Lennar Homes

Definitely did not do quality work. Fir as much as I paid I could have chosen a better builder.

LENNAR has no oversight or process to follow up on issues after the sale. Had 30 day walkthrough to see what need to be addressed haven’t been back since. That was 4 months ago. Wish they had a negative star all categories would receive a negative rating workmanship was poor at best. But they don’t care not there house just a paycheck for the workers.

the worse in getting warranty repairs completed. This is the first and last time I buy a Lennar home

VERY POOR COMMUNICATION WITH ON SITE SELLING STAFF. HAVE NOW BEEN INFORMED IT IS MY RESPONSIBILITY TO MAINTAIN THE GRASS ON THE PARKING AREA ON THE STREET NEXT TO MY HOME. NEVER TOLD THIS BY LENNAR. NO WATER SOURCE NEAR THE AREA IF I HAD BEEN TOLD THIS I WOULD HAVE NEVER BUILT ON THIS LOT. NOW I AM GETTING FINED AS THE GRASS IN DYING.

Too much to write .

I have filled out 2 customer care complaints with lists of things that still need to be fixed over the last 2 weeks. I have received no calls or emails regarding the lists. Everytime I fill out a form I get an email stating someone will be in contact within 48hrs, yet I received nothing.

It all starts with lies. First, they sent you emails stating you need to change all utilities before the closing date only to allow you to be responsible for all the water and electricity used to finish the home. Then, you are faced with a high bill to congratulate you on your new home. Many minor issues you begin to see in the home that you didnot grasp during the 20 minute walk thru. All good and beautiful till you add a service to your home and then they claim you violated your warranty and they scratch it off the list as if you screwed yourself and they were waiting for you to fall. They are very quick to respond to issues but all issues are never resolved. They use companies that are only in their favor. I moved in April and already the paint outside is chipping. CANNOT WAIT TO SELL AND BUY SOMEWHERE ELSE. ... More

Wow?! Can’t even leave a bad review.... I’ve tried multiple times. They don’t want to hear anything that may be negative. I guess that’s how you get voted number 1.... delete and discard any bad press. Do Not Buy from Lennar!!!!

I had such high hopes when I put my downpayment on my new townhome. I loved the idea of something that was all mine and that no one had ever lived in before. Additionally, the fact that my home would be a smart home and Lennar's promise that Everything Is Included made it that much more exciting. Sadly, the reality was far from the dream. I'm typing this 5 months after moving into my home and I still have a laundry list of items that need to be addressed from my punch list. I've spoken to countless people with hopes of getting things done, and yet all that tends to happen is that trades people don't show up, do a poor job, or only fix one out of the list of things that need to be addressed. It is a neverending process, and I feel like I'm in the movie, Groundhog's Day. ... More

This isn't my first home with Lennar and I was very happy with my previous purchase but not so happy with my recent purchase. The home has had numerous problems including roof leak. I'm very unhappy and filled with buyer remorse. This will be my last Lennar home.

They don't contact us.

They won't listen. They don't have any respect for customer.

Construction is horrible for the price, they take a long time to fix issues and give you the run around. I am extremely disappointed. I expected more from Lennar.

Quality of materials used is poor, property seems to have gone up quickly with a lack a quality control, when issues arise, there is a delay in response, appointments for repairs were made and no call/no show. Neighbors have expressed discord regarding quality as well.

The purchase, closing and Walk Thru process was excellent. Amazing, smooth and professional experience. However EVERYTHING after has been a stressful, time consuming, unprofessional, unfair, disrespectful nightmare. If I am exaggerating, PLEASE I would welcome your feedback. I will not go into ALL the UNRESOLVED ISSUES at my new LENNAR Home; just going to give you a few examples. There is currently an OPEN Customer Care Ticket for LOTS of water leaking in our garage thru the Front Door pavers. I first reported this on the VERY FIRST DAY I actually moved in (JUNE 8, 2019). I sent a photo of the garage all full of water with the moving companies truck in the background. We could not unload most of our furniture because the garage was all wet. TODAY is SEPTEMBER 27, 2019 and you finally “sealed” the leak about 10 days ago, however the pavers directly infront of our entrance door STILL have not been replaced. However we have opened & closed SEVERAL tickets for this UNRESOLVED issue. Remember I 1st reported this 3 MONTHS AGO on June 8th. Would you call this great customer service for a brand new $450K home or unprofessional, pathetic and disrespectful? I still cannot install ceiling lights or fans because of ANOTHER OPEN TICKET well over two months old. There was water in the ceiling, which accumulated into the light fixtures. I was told it was condensation or the A/C might be leaking etc etc. I was also promised a mold inspection since water sat there for over two months without ANYONE even taking a look in the attic. Over a month ago, several members of your Maintanance team were at my home and we asked to go ahead and remove one of the ceiling fixture in order to see if I could finally install a ceiling fan. When one of your guys removed it, he got “SPLASHED” with water on his face. I believe Carlos Rodriguez, Teo, James and maybe Chris witnessed this. You can ask them if I am lying. TODAY 09/27/19 I still cannot instal a ceiling light or fan. You STILL haven’t done the Mold Inspection. And I am STILL paying $300 a month to have my stuff in storage. So how would you describe Lennar’s Custimer Care? 5-Excellent. 4-Pretty Good. 3-Average. 2-Below Average. Or 1-EMBARRASSING, PATHETIC and DISRESPECTFUL? I feel it it a (1) because there is not a (0). Thanks again for turning our new home buying dream into a nightmare. ... More

Hi your reps were awesome. They really helped. Truly appreciate thier help with the microwave, they went above and beyond. I want to say more about them, but I just had surgery. I have asked Lennar and the Property Management company's Raul (that Lennar contracted) about the dead shrubs, plants and trees (just as I did about the dog poo and dumpster) nothing has been done. The city was called, not only by me about the poo, but also two other owners about the dumpster and grounds. I have owned since April, I pay $150 a month, apparently to maintain a very small pool and nothing else. Haven't seen one groundsworker the entire time I have owned. Have found dead large rodents lately scattered about, litter, etc..... Not a one.... Unhappy, not with Todd or James, but with whomever oversees and is supposed to respond to what appears to be a dump of a neighborhood that I invested way too much money in.... ... More

This company has no business building houses . My two kids could have painted the house better and that’s not the only problem , the flooring company they use is the worst Not only that after repairs are done you feel like you should have just done them yourself . I’m the dummy who read all these bad reviews and said ‘it can’t be that bad ‘ lol Trust me it’s that bad

Warranty work not completed or completed satisfactory. Multiple mistakes found throughout the home. Yard left in unacceptable conditions, not safe for children. Serious electrical issues not address in home despite notification to company.

Lennar should be embarrassed to close on a home in this poor condition. There is no quality control. From door knobs falling off to plumbing fixtures detaching. The list is long. I feel they threw my home together and they are taking their sweet time fixing all the problems. I do not recommend nor will I ever buy a Lennar.

There are several things wrong. My home flooded within 24 hours of moving in, due to Brandon *Building Site Manager* not properly installing a whose on my washer. Ultimately causing 3-areas of my home to have water damage, mold/mildew and wet carpet. Took the builder 3-months to rectify the problem through warranty department. Builder was not flexible with home owners. Builder insisted the homeowner take off work for repairs instead of working around homeowners schedule. Lennar made a lot of written (via email) promises and never kept them. Horrible Experience. I will never recommend Lennar to anyone looking forward to purchasing a home. It has been a horrible experience. ... More

Very Good

Lennar prides themselves as a production home builder to a point where their approach to a home is to build as many homes with the minimal quality and maximum profit that they can get away with legally. Where the buyer and/or potential home owner is simply writing the checks - without input and concern. They set closing dates for acceptance and turnover before the work is complete and/or inspected. They leave behind many conditions of Non-Conforming work like dead trees, code violations, grading problems and leaking roofs / insect infiltration to name just a few. There is nothing in their delivery model where they allow disclosure of their home package - inside and outside or where you can provide your expectations for your new home. You take it or you leave it! Buyer beware in any Lennar community if you value quality, partnership at a fair price. That does NOT exist with anyone at Lennar and their business culture of delivering a good product! ... More