Lennar Reviews

We built the new “everything’s included” home. Sounded like such a great thing. In order to get and “everything’s included” home, they cheat everywhere they can. Downstairs cabinets have soft close hardware. Get upstairs, not included. Plastic faucet upstairs on an upgraded laundry room. Only one hearing/air vent for the entire kitchen, living room, entryway. Upstairs is so hot and downstairs is freezing. Workmanship is poor. So many thing have had to be fixed already. Carpet is so cheap. We’ve been in the home 4 months and the carpet looks like it is 10 years old. Terrible, terrible quality. ... More

Buying a home with Lennar was a good experience. Anessa the Lennar rep is what truly made it worthwhile. Other than that I have not had any issues so far except for not enough coats of paint on the wall and having to kill bugs inside the house due to them leaving windows open etc while building the houses.

Home was promised in March. It was not delivered unitl the end of May. At the end of the quarter ( so it would look good on financials). A week prior to closing, we completed the home walk with lennar rep. 3 full pages of damaged items, inop equipment, broken tub and tile. Day of closing (7 days later) nothing was done. Some Repairs were done but here we are 8 months later, im still waiting for the last 4 items to be completed. NO SENSE OF URGENCY SINCE THEY ALREADY HAVE MY MONEY!

I am very glad that I bought my beautiful Lennar house.

Number of times took off from work to accommodate repaired makes it feel like a brand new fixer upper. Very disappointed I was not told that every time I refinanced my home, I have to pay $250 to have Sunstreet do subordination paperwork. Why is Sunstreet even on my title . Unhappy

Poor workmanship, over-promised and under-delivered. Needs to slow down the build process and monitor progress at all stages. Quality issues range from driveway, framing, drywall, paint, flooring, electrical, and air conditioning.

From the process to getting your keys, LENNAR was so generous, kind, responsive and very very helpful. Thank you so much for all your support for our first new home.

The workers dump trash everywhere including bottles filled with urine. Find these things when digging in garden. Takes forever to get them to repaint our side wall outside which is at least 2 different colors of white. The plumbers who came from problems were rather derogatory until they found that AT&T had drilled through our sewer. Also we are hooked into neighbors sewer before draining to city sewer. Both bathtubs had holes which took 2 months to get fixed. Workmanship is poor.

I feel I purchased my first home for builders who were out for my best interest!

1. Seller did not allow me to buy a home without signing Solar roof agreement. I was left with only two options, buy or sign for 20/20 plan. 20/20 plan is a hoax. ”First 20” indicates that it is a 20 year agreement. “Second 20” indicates 20% reduction in price per unit solar energy consumed from roof. In fact, instead of getting benefit, I am paying ~30% more per unit as compared to local grid. Furthermore, Solar billing is weird. They do not provide details of solar energy consumed but they charge for consumption. In other words, I am paying twice on solar energy I consumed (to local grid as well as Solar company). It seems Solar software/hardware is defective. So far, they are not able to provide details of consumption but send regularly bill with unit price ~30% more than the local grid. I am still waiting for answers from Solar. 2. Quality materials are not used for construction. For example: Patio-door outer-dark-brown-border material is detaching from outer wall. 3. They did not install many items described in the plan. It is hard to follow-up with the company. They gave home without really completing the home. 3. Many staff members are not trust worthy! It costed me a lot for trusting some of the staff here. ... More

We love our house that we bought from Lennar but it is missing small touches that we have to follow up with maintenance in regards to electrical work with out testing, same with plumbing as we had no cold water at the laundry room washing machine. Also some doors wood work in addition to internal / external painting.

1- ex. Paint pealing 2-a/c unit loud. Lennox & you say it’s normal 3- cabinets not finished yet! Closed in may! 4. Elec plate on side of house. Waiting for answer 5-over poor workmanship & work ethics mostly all trades.

The construction guys do a great job at laying the block, setting in the roof and handling most of the structural components. However, the outsourced painters, finishing trimmers, tilers and carpet guys are awful. Expect paint in the carpet and windows (the paint to basically be white chalk which comes off the wall when cleaning), the tiles to be irregular in height and to have missing grout (or just black mastic coming through the light tan grout). I won't even talk about how terrible the sod is installed in the yard. With all that said, these new constructions are great value for the money. Sure, you can't really make any meaningful choices, but you're getting a brand new house for the same or less than 2-3 year old comperables for sale in the area. The sales team is pretty honest and helpful in most things though the mortgage lender is awful - expect to have at least one or two major screw ups not in your favor. Once you're in the home, the guys that helped you in your walkthrough will do everything they can to set things right in the first few months. They're directly involved in setting up labor to fix errors. After that, they move on to new buyers, though you're still able to work with Lennar to fix issues for the first year. ... More

I was made to feel that I shouldn’t call with any complaints about interior and exterior construction.

Everything is awesome

This is the 3rd time we have built a home and we have had far less issues with the build with Lennar than any other builder. We are very happy with the quality and value of the home. There have been a few minor issues but things have been resolved relatively quickly. Our salesperson Jenny and Construction Manager Derek were both great to work with.

As a new home buyer, while under construction I would like to select certain things, like flooring preferences/colors, etc. With these homes you cannot make any changes.

So far I am enjoying being a homeowner at Castalina

Issues are very slow to get addressed. Had a walk through 1 week before closing, was told all issues identified would be corrected before closing. We paid cash for our house at closing and were not able to move in for another month. After trying for two months to get items corrected I was told to submit the issues as warranty calls. After numerous cracks started appearing 3 months after we closed in the stucco. The house is only 6 months old now, Lennar says this is normal and I must repair. Funny not the first home I had, yet it has more cracks than my last home in California. A leak developed back in late August, it took over a month to identify where it came from, a crack in the stucco above window(was there no flashing). It then took another month get the initial repair with stucco patch and has still not been painted. One of the repair people that came, damaged the trim on the front of house and failed to notify me. I notified Lennar of this over 3 weeks ago, no one has showed up to repair. Warranty's are only good if the builder responds and resolves in a timely manner. ... More

Too many issues with workmanship and response to repairs.

PLEASE PLEASE DON'T BUY LENNAR!!!First off Lennar baits customers in and ever so slightly switches what the customer paid for. We paid a lot more for a premium lot. We were told by our sale person that nothing or no one would build or construct behind us. We came home and found the area behind us staked off for a walking trail. There went our privacy right out the window. Do you think Lennar was professional enough to ever let us know anything about it? Now Lennar is saying that they knew nothing about the walking trail and that we have to direct our concerns to the city and the developers. Lennar has our money and we are stuck holding the bag. On to the home..... we had a punch list of items that needed to be repaired prior to our closing. Only a hand full of them were done and the items repaired were completed very poorly. We have been in our home for 6 months and we still have open items that have to be repaired. Not to mention I have used 20 hours of my vacation for the trades to come out to repair some of the same items over again. The quality of materials that Lennar uses to build homes are very sub par. A customer that pays a whole lot of money for a house surely does not get what they pay for. Don't get fooled by all of the smart home gadgets that come with the home. All of the headaches that come with warranty issues that customers have do not outweigh what they throw in as complementary items. We also have cracks in our garage floor, covered patio, and driveway and Lennars says they cracks are in tolerance. To me a crack is a crack and needs to be repaired. We also have a crack in the mortar above our garage that has been repaired. But guess what the same crack has appeared again in the same exact spot. I filled out another service ticket and it has been 1 month and no response from anyone about it. We have a toilet in our master bath that is about a half of inch higher on one side than the other. None of our bathroom sinks hold water and after the plumbers came out twice. Now they are finally going to replace the pop up drains. Cracks are starting to appear in various spots of the home and all Lennar can say is your home is just starting to settle. The only thing Lennar can say is wait until your home goes through the four seasons. Bottom line is please, please do your homework work before buying a Lennar product. Read the reviews from other Lennar customers and every one of them are legit. DON'T BUY LENNAR!!! ... More

Love our house and community. Some of the craftsmanship is not exactly worthy of 700K plus homes. Responsiveness to warranty issues has been very disappointing overall.

I would not recommend the Lennar financing team. That is the only reason I would not rate Lennar 5 stars for Trustworthiness and Responsiveness to issues. The finance team could not get my settlement statement correct even right up to closing. I almost walked away from purchasing the villa due to their constant mistakes.

Master bathroom has several issue. Grout falling out, tiles not even, counter top with non removal stains. Called about grout falling out and they used a different color caulking to replace

Sheetrock, trim, paint sub par, but the unit was cheap so I expected that. I am happy with my purchase, but the quality could have been better. I have not had an issue so I do not know the responsiveness. Sales team was great to work with, but the construction quality was poor.