Lennar Reviews

We are extremely pleased with our new Lennar home in Goodyear, Az. The design and construction of the homes are exceptional, having been a new construction plumber for 30+ years I've seen good and bad projects, these homes are quality built! The few small issues that have popped up have been taken care of asap, we couldn't be happier with all of the Lennar personnel we have came in contact with from the initial meeting with the sales person to the onsite supervision. I would definitely recommend Lennar Homes to anyone looking..

All repairs or issues were taken care of swiftly. I would purchase again.

Do not depend on Lennar's inspectors, get your own Home Inspectors. May cost a few $'s, but worth it down the line in not having to wait on contractors to fix or complete items.

This is my first house that I bought. I saw the model house and fell in love with it. Magnolia is a well designed house. The price is great, so is the community and its a feel good house for most part of it. However, they have cut corners where they shouldn't have and that's what left me in bad taste. Two things in particular a) I was forced that I can not have a realtor of my own since my realtor didn't come along with me when I went to see the model house. That was an immediate set back of $5000-$7000. When I pressed for details and why I was not being allowed to have a realtor representation I got a very mushy mushy answer. So, basically the lack of transparency bothers me. b) About 100 sq ft of my lawn is totally unusable because they did not leveled the strip of land by the fence. If they would have been considerate to customer's need they would have spend a few extra hours and a few extra bucks to get that strip of land leveled. Now, I will have to shell $7000 from my pocket to get that leveled if I want to use it. Some of the fixtures are also pretty substandard. For example, the knobs of the gas stove are made of plastic. WHO INSTALLS PLASTIC PRODUCTS NEAR A FIRE GADGET ?? The fences are also an example of low quality workmanship. these small but crucial things can not be realized when you are doing the first walk of the property. It gets apparent when you live and experience. I am having a great experience overall but I do feel that from a customer obsession point of view Lennar should reconsider on these small things which ain't going to slow down their projects or increase their project cost but it will certainly enhance the customer experience and will take Lennar ahead in the real estate game. ... More

The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).

Bought house 5months ago Great experience We are pleased the the quality of the home and the responsiveness of the maintenance team when we call in with an issue

1. The quality of the drywall tape job in the ceiling was very visible in master bedroom, great room, and kitchen. 2. Some of the painting details was marginable. Paint shown on light fixtures, handrail and excessive paint shown on walls. (stairwell & hallway) 3. Although the garage was unfinished, there was one place the drywall tape exposed with no plaster.

Please have someone from customer service contact us, we have been struggling with fixing the open items. We have had our replacement cabinets on order for 4 plus months. We have a leaky faucet that has been reported 5 times or more. Need an important person to contact us. Our out side electrical panel needs replaced. All items reported since original report.

Garages will not fit a mid size car. G. E. Does not stand behind their appliances. Very slow in fixing problems.

Car does not fit in garage. Having to replace the 2 garage doors with 1 large one at my expense ($5000) . Satisfied with all else.

Our experience with Lennar was quite positive throughout the building process up until the point of our final walk-through and the days following. Many cosmetic issues were documented before closing but not fixed until we contacted higher ups. These repairs ended up taking months instead of days like our neighbors experienced.

Before purchasing, I was made to feel important. The day after closing, major water issues surfaced. From that point, I no longer felt important to Lennar. It took 20 days for the water issue to be fixed. I was not compensated for being displaced during that time. My time nor delayed moving plans were not considered at all. My first month mortgage was not prorated. As a first time homebuyer, it was awful and traumatic! It was a nightmare! I closed on March 1st, and, I'm still awaiting a reply from Lennar management. Lennar has yet to rise to the occasion and make this situation right. At this point, I would not recommend Lennar. ... More

After buying the home we had items that needed to be fixed. Our home rep Tom would never respond to our concerns or give us times when we could expect things to be fixed. Only after three emails asking him who was above him that we could talk to did he respond to us and after 4 months the items got fixed. Three of the contractors that had items that need to fix just showed up with out giving us appointment. Luckily my wife was home each time and we were able to get be work done. We asked Tom to please let us know when the contractors were going to arrive. His response was Oh I thought they would call you. Our overall impression is that after Lennar gets your money they quickly for get you. All the neighbors feel the same way. ... More

From start to finish and then after, the experience was above the best!

I love my new home. Lennar homes really care about the families that purchase their homes. They have been as little slow at fixing every that comes up ,but I know they will take care of everything in time. You have a 1 yr warranty.

My team from Gail to Micheal have been wonderful to me. Servicing all my needs.

We have been very happy with our new home and the responsiveness of Lennar and staff over any concerns or issues.

Take care of maintenance issues more timely. F or example the entrance on 87 avenue, does not work 2 months ago.

Lennar is a great builder that goes above and beyond. They made the home buying experience as easy as it could be.

The main Electrical panel board is of poor performance, it should of been SQD like the other homes I am an Electrical Engineer and we stop using EATON for this reason, as I continue to have issues, including the water heater is poor quality

Truly appreciate all the folks that we have came across with the purchase of my new home. We are very appreciative of all that they have done and continue to do, to make my house and community a home.

Also, another item is the toilet roll holder, I asked for someone to call back and no one has yet ( 2 weeks ago ), Seems that the holder will not hold any roll that we've used. Right now we use it as a hand towel holder?

I would not buy from Lennar again. They are irresponsible, rude, and dont care about you as the buyer. Having a lot of issues with the home still and they are not fixing. My wife and I were made homeless because they were trying to make their numbers for the month. They asked me to walk through the home at 11PM in the dark. The trades they hire are the lowest rated and dont speak English. I would not buy from them and I would give 0 stars if possible.

Very friendly staff and good services

The Lennar home purchase experience in Skye Canyon was exemplary. They employ very professional, friendly and responsive people that have a passion for their product and role.