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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21245 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21245 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

The help that we received during our purchase and our transaction was amazing.

  • Manuel J.
  • Verified HomeBuyer
  • June 18, 2019
  • Ruskin, FL

Lennar staff are just outstanding and always there even after we moved in. We received follow up calls to check that everything was running smoothly in our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great home but not worth the price

  • Kimberly K.
  • Verified HomeBuyer
  • June 18, 2019
  • Perkasie, PA

Our home is beautiful, but for the price we paid, for a brand new home, there have been a lot of problems. Most of these are due to trying to put up too many homes so quickly and lack of attention to detail.

Lennar responded:
Hi Kimberly, thank you for your feedback. We hope you are enjoying your beautiful new home. If there is anything outstanding, please send an email to us at corporatecustomercare@lennar.com. We will be happy to review your concerns.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Not great or good!

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • Katy, TX

Sales Person and Warranty Rep were good and professional. Overall it was a mediocre to poor experience. I think Lennar's extremely inflexible polices along with their "anything to gouge out a buck" corporate greed mentality make it hard to rate it a good or great experience.

Lennar responded:
Thank you for your feedback about your experience. If you would like us to review anything for you, please send an email to corporatecustomercare@lennar.com with your concerns. We will be happy to review and assist.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

I love my home

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • McDonough, GA

We noticed a few minor issues after closing that were promptly repaired. So far, so good. I love my new home.

Lennar responded:
Hi there - thank you for your comments. We're glad that everything was completed to your satisfaction. Wishing you all the best in your new home!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Dream home purchase became a nightmare...

  • Justin F.
  • Verified HomeBuyer
  • June 18, 2019
  • Las Vegas, NV

Our dream home purchase was the worst purchase experience of our lives, thanks to Lennar's quite unimaginable levels of ineptitude. No commitment to quality whatsoever at any stage of construction. No apparent desire to stick to deadlines. I, the home owner, seemed to be in charge of quality control - if I didn't catch it no one did. No commitment from upper management to make things right. I pleaded for help so many times, and just failure after failure ensued. No one from management ever even called or reached out to apologize for the incompetence. That's what you get for an $850K ...

Lennar responded:
Hi Justin, we are very sorry to hear about your experience with our Las Vegas team. If you would please send a message to corporatecustomercare@lennar.com, we will review your concerns to see how we can assist.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Low quality especially for the price

  • Barbara S.
  • Verified HomeBuyer
  • June 18, 2019
  • Sacramento, CA

Where to start...cheap cabinets with very poor installation (lots of exposed raw wood, drawers that don't close properly) poorly installed island countertop, cracks in drywall and cement, major ant problem, refrigerator circuit breaker flipped twice in first few months, and what makes it even worse is that Lennar does not follow through on repair requests. I get the feeling they hope I'll get tired of asking and just give up.

Lennar responded:
Hi Barbara, thank you for your feedback about the quality of your home. We are sorry for the difficulties you described. Please send a message to us at corporatecustomercare@lennar.com with the information about your outstanding items. We will be happy to review and follow-up for you.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Lennars trade vendors seem to be in a big hurry and over look

  • John H.
  • Verified HomeBuyer
  • June 18, 2019
  • Ocala, FL

Lennars trade vendors seem to be in a big hurry and over look a lot problems.

Lennar responded:
Thank you for your feedback, John. If you have any outstanding issues you would like us to review, please email us at corporatecustomercare@lennar.com. We'll be happy to look into them for you.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pay attention to detail

  • David K.
  • Verified HomeBuyer
  • June 18, 2019
  • Venice, FL

Completion date: remember the completion date is only an estimate of when the home will be available for occupancy. Home structure: make sure roof and plumbing do not have defects which could result in leaks. Finishing work: look for cracks in crown molding, drywall, paint on pavers and flooring etc.

Lennar responded:
Hi David, thank you for your comments regarding your home purchase experience. If you have anything you would like us to review, please send an email to us at corporatecustomercare@lennar.com. We'll be happy to look into it for you.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Always a pleasure!

  • Jose G.
  • Verified HomeBuyer
  • June 18, 2019
  • Roseville, CA

Always a pleasure!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great job and above and beyond our expectations.

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • Fort Myers, FL

Great job and above and beyond our expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great neighborhood

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • Gilbert, AZ

So far I have really enjoyed living in McQueen Landing. The homes are very nice and the sales and construction staff are friendly. I am glad I moved to this community and I look forward to living here!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Low quality company

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • Naples, FL

Low quality company

Lennar responded:
Thank you for the feedback. Please send an email to us at corporatecustomercare@lennar.com if you would like us to review any items of concern.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 4

Lennar - We love the open floor plan!

  • Gray J.
  • Verified HomeBuyer
  • June 18, 2019
  • Clovis, CA

We love the open floor plan!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Get clarification on everything!

  • Charles B.
  • Verified HomeBuyer
  • June 18, 2019
  • Johns Island, SC

Make sure you are complete informed on every detail of your home and make sure it is in writing in your contract!

Lennar responded:
Thank you for your comments, Charles. We hope you are enjoying your new home. If there is anything you would like us to review, please send an email to us at corporatecustomercare@lennar.com.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Could be better in customers benefit

  • Nikolaos M.
  • Verified HomeBuyer
  • June 18, 2019
  • Henderson, NV

Lennar service and all is great. In my opinion the upgrades should be different. Why no money back when not using tiles or carpet. Why not more freedom for upgrades for kitchen. Material use is cheap. Why not full flooring and then place kitchen island. Etc etc. should be a possibility to get discounted on kitchen and pick own kitchen and store. All is made simple for builder. But maybe I am spoiled with how things get done in the Netherlands.

Lennar responded:
Hi Nikolaos, thank you for your comments about your new home. Your feedback about the products in your home is appreciated. If you would like us to review anything for you, please send an e-mail to us at corporatecustomercare@lennar.com.

Total Score 3


Quality 2

Trustworthiness 5

Responsiveness 5

I’m Happy with My Choice

  • MICHAEL S.
  • Verified HomeBuyer
  • June 18, 2019
  • Westfield, IN

Overall, I’m happy with my choice of Lennar. Any time I’ve had any issue, it is taken care of quickly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Belle Harbor

  • Michael W.
  • Verified HomeBuyer
  • June 18, 2019
  • Myrtle Beach, SC

Very Poor quality. House is already coming apart after 2 months.

Lennar responded:
Thank you for your comments, Michael. Will you please send any outstanding items to corporatecustomercare@lennar.com? We will be happy to review and research any items for you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Buying a Home

  • Jason H.
  • Verified HomeBuyer
  • June 18, 2019
  • Summerville, SC

The entire staff was wonderful. The only thing that I had a problem with was the Mortgage company. I was ask to present multiple documents multiple times by different agents.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar Scenic Point 2019

  • James G.
  • Verified HomeBuyer
  • June 18, 2019
  • Hanahan, SC

The staff is great. The quality of work by the contractors on the finish work (paint, baseboards, alignments, etc) was not up to par!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Extremely poor experience

  • Anonymous
  • Verified HomeBuyer
  • June 17, 2019
  • Charlotte, NC

No detail to attention or considerations on how things are built - poor quality overall, lots of mistakes and defects. If you are asking for trouble and stress for life, then work with Lennar

Lennar responded:
Thank you for your comments. We are sorry to hear about your experience and will be glad to look into these items for you. Please send an email to corporatecustomercare@lennar.com with your address and any outstanding items. We will review and follow-up.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Under Delivered

  • Anonymous
  • Verified HomeBuyer
  • June 15, 2019
  • Orlando, FL

Had high expectations that were not met based on testimonials from friends

Lennar responded:
Thank you for sharing your experience. If you will send us your feedback about how your expectations were not met, we will be happy to follow-up. You may send your comments to corporatecustomercare@lennar.com. Thank you again.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Very impressive workmanship

  • Roberta B.
  • Verified HomeBuyer
  • June 14, 2019
  • Lancaster, SC

Watched building of the house from the ground up. Supervisor did a Great Job keeping us up to date. Answering all questions with knowledge of the work being done. Can't say enough good things about them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Add flexibility with more options for a higher rating

  • Anonymous
  • Verified HomeBuyer
  • June 14, 2019
  • Covington, WA

For some minor issues, the General Contractor has been extremely responsive and quick to resolve. There are options that should be offered to decrease the cost of adding after the home is built. The six design items we wish that could have been completed during the build. 1. Insulated garage 2. laundry room sink 3. return line for tankless hot water. 4 Gas line to back yard for barbecue 5. power line to back yard for hot tub 6. outdoor water faucet accessible from front side of house. These are all items that are typically constructed behind the walls and require extra labor to remove and ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

We had problems with shutter cracking and faded paint and Javier got right on it. He is so nice and professional. Definitely an asset to your company.

  • Carol M.
  • Verified HomeBuyer
  • June 14, 2019
  • Menifee, CA

Lennar is a wonderful company and the extras included takes a lot of stress off the homebuyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We were very excited to have Lennar build our new home.

  • Mark R.
  • Verified HomeBuyer
  • June 14, 2019
  • Bradenton, FL

We were very excited to have Lennar build our new home. However, we encountered many obstacles and were pretty much told deal with it or find another location to build. Warranty items take time to rectify. In the end, we have a beautiful new house that we hope to enjoy for years to come.

Lennar responded:
Hi Mark, thank you for sharing this feedback. We are sorry for the difficulties and are glad to hear that you are enjoying your new home. If you have additional items to be addressed, feel free to contact us at corporatecustomercare@lennar.com. Thank you again.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

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