Lennar Reviews

We love our floor plan and neighbors, but are really disappointed with the quality and expectations that Lennar has of its subcontractors. Apparently our standards are too high for a production builder.

After 5 months living in our new townhome. I am noticing paint imperfections from screw heads, and joints. Our hardwood floor has a bubble in it from loose glue. And some of our doors don't open and close. Now maybe this is from our house shifting due to weather, but its only been warmer weather. March to July. I feel they could do better for a $300,000 home, and they had like 7 months to get it perfect.

We bought a brand new house and had experienced a few issues with the construction in the 4 months we have been living there, such as, unaligned walls, bathroom glass shower without the rubber corners, broken pipe for bathroom disposal which damage our lawn. Even though Lennar guarantee has helped with the issues we understand that some of them shouldn’t be occurring on a brand new house.

We have now been in our new home for 4 months. The home buying process with the sales staff was a nightmare. We have had similar experience with the home warranty staff. Claims have been submitted but many have not been fulfilled. We love the home, we love the area, but we wish more care would have been put into our home and the building process.

The workmanship is on the sloppy side, for lack of a better word. I’m having to submit customer service request for too many issues that should’ve been taken care of before moving in.

We are now almost 5 months after our close and still have multiple issues which need to be addressed. We have tried to have a door replaced for months but either the door is delivered damaged, the hardware is not correct, the painter comes with the wrong color, etc. We have had the entire electric box replaced, the slider was a problem before and after the closing. The air conditioner was wired incorrectly and we have had a multitude of other issues. It has been exhausting and ruined our experience of buying a new home. The subcontractors lack quality in their work and often make things worse when they "fix" something. Why did we pay full price? ... More

Upon moving in found out that my water had been turned off. Lennar had the city turn off my water which cost me $100 to have it turned off after hours. The day after moving in I went to do a load of laundry in the upstairs laundry room. About 30 minutes into the load water started pouring from the ceiling and into my dining room downstairs. I immediately turned off the water to the washer but it was too late. It turns out the drainage hose from the washer wasn't secured properly. Severe damage had been done. Repairs took 9-10 days and included commercial fans, ripping out floors, insulation and repairing dry wall. I felt extremely well taken care of by the project/construction manager who really expedited the process and looked after me but I felt like if it wasn't for him it would have taken much longer and that there wouldn't have been attention to detail. Other than these 2 things I love my home!. ... More

Install a recirculating pump for tankless hot water heater. Water in SC is extremely costly. The backyard I was left with is a cliff with an 80 degree grade ( we are in our 70s not able to enjoy the yard) otherwise we are enjoying the house.

Our entire experience has been amazing from the agents that helped us buy, to the mortgage and escrow companies. If we had any sort of concern there was always someone available to answer our questions. We had a few things that needed to be fixed when we moved in and they had people right on top of it. All repairs were completed very quickly and they did a fantastic job. We could not be happier with our new home in Heritage Heights.

Whoever put up the drywall on our home is terrible. Pop up nails everywhere. We can see the repairs on the ceiling. Bad cover up job.

Move-in ready homes and great service from the Lennar team

Quality is lacking from product to people at Lennar. They rush you to sign documents without explaining what you are getting that differs from the model. The sales people are rude and will tell you whatever they need to in order to get you in the house. This company and its people have no integrity.

Good for active residents but need to address not so active resident who have dogs. Not even a small dog park or grass in the community center for dogs to play. In my estimation about 40% of the residents have dogs. Even Millenials now love dogs :)

Lennar has poor sub contractors and their follow up is horrible.

Very happy with our new Lennar Home. Some minor flaws with the workmanship and materials (window sill and molding) but overall a great job.

Nice people to work with Quality product

The Lennar team was excellent in every area of our home buying experience. I would recommend Lennar to my family and friends looking to purchase a home.

Be prepared to "be on your own" , as I was told after I had moved in, papers signed, and asking questions about some very confusing things ( wi-fi, what and where certain things are, including instructions). Good thing this isn't my first house. But, I am in a "learning mode" with special circumstances. I would buy it again, because of the people you "meet" thru the process, which was smooth and painless. No regrets. And survived the "earthquake" with absolutely no damage. The only thing I would change is making the garage bigger and insulate it. Most of the locks, and dead bolts were not installed properly. Read the solar agreement carefully! The last power outage, there was NO power available for "backup". I think that should change, to be true solar energy efficient. ... More

The Sales Manager at Spring Creek is awful!!!

Everything went quickly and smoothly from start to finish I. The home buying process. So far I am very pleased with the quality of my new home

This house was put together it seems in a rush. You can see that they put up houses like crazy and not take the time to do things correct. I want a builder that does the job 100% not 60% just to hurry up and put up countless houses. It’s bull. We have had dozens of issues. Nails sticking up through the carpet that you won’t fix. The screen door is not right, the base boards were screwed up, the dry wall is done pisspoor, the threshold by the front door is loose even though they fixed it when it was loose from before. On a good many of the outlets they cut away too much for the socket to go in so there is a small gap, the caulking is horrible throughout the house. List goes on. I was told I can’t write or email or contact anyone who would care so I have to take what fixes you will do and take what things you won’t like the nails sticking through hurting my daughters making them bleed and tip toe on the carpet. That’s bull and I will let every one know not to buy from lennar because they care only for profit and not quality. I’m sure there is other builders that care more about quality then profit. And I will find one for my next house. But you got me tricks on me right. ... More

Poor quality cabinets, poor quality paint in the walls and cabinets.

The overall experience from contract to move in was handled in a highly professional and responsive manner. We couldn't be more pleased. The "all inclusive" concept makes the purchasing experience fully transparent from the start!

I moved into the neighborhood a few months ago and I couldn’t be happier! The customer service reps are very responsive and have made the move in process seamless.

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