Lennar Reviews

Please make sure you see your exact home before you purchase there was some confusion on the pitches versus what I received are what I thought I was gonna be receiving I had already signed my contract to build and then found I wasn't given everything that I seen on the picture so I had to pay an additional $1000 down and over 18000 more in upgrades to receive what I want other than this my home by an experience was great

All good

If you are going to purchase a Lennar home be sure you can be onsite everyday looking at the construction being done. The workmanship was not good on our house and we will be putting in rework tickets the entire year during our warranty period. You also need to do a thorough walk through before you accept the house and pack your patience for closing; just plan on a three hour ordeal. Good luck!

This is my very first house, and I've shopped around. I've seen lots of other builders and nothing matches up to what Lennar brought me. Got a great deal on pricing, over service was impeccable, and the smart home thing they're pushing for really sealed the deal for me. House was basically move in ready with all these lovely gadgets.

Unfortunately I had a leak inside of a wall due to unfinished piping from AC unit in the attic

Lennar offers an all inclusive package with stove, microwave, dishwasher and refrigerator. While this package is convenient, and appliances are name brand, they are at the very low end of the product line. It's important to understand this because the appliances may prove to be impractical for some home owners. First, the stove has a gas operated oven which make cooking difficult. Even the most basic meals will not cook evenly. A dual fuel stove with electric oven would be much better. The refrigerator is a side by side style. The model selected has a very small freezer. Because space is limited large/excessive grocery shopping for holiday meals is impractical. Fitting a turkey or ribs in the freezer in preparation for feast proves to be a problem with this model refrigerator/freezer. The dish washer is very basic. It's louder than the average dishwasher which makes it's use in open space living complicated. Most materials use are satisfactory however workmanship in several areas is baseline acceptable. Specifically grout work is visibly bad. While I believe Lennar tries it's best to be clear and concise, there are always things homeowners discover after purchase. Lennar will not make any concession to modify even the most basic things in inventory homes, no matter if the buyer offers to pay. Buyers should be aware that Lennar does not use conduit when installing electric and internet cables and plans for the cabling in not available. Workers may puncture those unmarked, "open lines" within the walls during construction. Buyers should be sure validate all internet cabling and electrical things are active before closing on a home. Furthermore, be sure that windows are cleaned, and inspected for proper operation and damage. Over half of the 24 windows within my home were damaged. Buyers should also make sure door locks and water facets are installed correctly, i.e. hot is not marked cold and right key turns unlock doors vs left key turns. Lennar will respond to all matters quickly. Homeowners should double check/inspect corrected work. The value of the Lennar homes are normally comparable to others. All in all it's a good buy. ... More

We were misled multiple times during the buying process and throughout building process. We didn’t get the product we thought we were getting. We were forced to close with a 2 page list of unfinished issues and now I’m not even getting any responses to my issues that were left unfinished.

The transition from Cal Atlantic to Lennar was very unorganized. They installed the HVAC system before the roof was on. They had the wrong prints for our home and installed walls where they did not belong. They did not insulate behind the bump out walls until I caught it ...right before drywall. They got mud all over our upgraded carpet on 8 different occasions and had to replace the carpet. The wood floors were also scratched up in several areas because they did not cover them. I could go on....

Been having drainage issues since buying our home. Warrenty team does not care and won’t fix correctly.

We purchased our house from Lennar about 5 months ago. We identified a lot of issues before the closing date. The builder was not able to fix all of them before the closing date. I signed a document to accept the house and did leave a note in the document that there were things in the punch list that were not completed before the closing date. They told us they were going to fix them after the closing date. For example, there were squeaks throughout the stair landing areas. It took them almost a month to send someone to my house. The contractor replaced several wood planks; however, they left the house without installing the trims, which I left a note in the work order. After 2 months, another contractor came to fix new squeaks identified during the "60-day" punch list and installed the trims in the stair landing areas without painting them. The quality of the wood planks installed in is horrible. You can see different colors and the floor is not leveled. Actually, the "NEW" stair landing areas look older than my previous 20-year old house. I would upload a picture if I can. Additionally, there were squeaks throughout the house. We were so angry to find out that the sub floor on the second floor hallway was not nailed and in fact there was not a single nail in some sub floors. To give you another example, after moving in the house, we noticed that the kitchen sink cabinet was flooded with water and we found that the sink were left unsealed at all. There are so many examples that I can list on and on (e.g., a leaking pipe for the sprinkle system, squeaks under bathroom tiles, giving us a dead tree, water erosion in the back yard etc.).The customer services were horrible as well. The first warranty manager left the company right after we purchased the house. There was no one assigned to us. So nobody came to house to record the 30 day punch list (hence the 60-day punch list before)and all our emails to the warranty manger were not answered. The second warranty manager was responsive hence the two-star rating for responsiveness. Looking back, I am deeply unsatisfied by the builder. They have very nice sales people but the quality of the house is so bad that I would not recommend the builder to my family and people I know. ... More

Every good with all included you will enjoy it for a very long time

Horrible at getting back, I have been waiting for work to be done for months, flooding issues, horrible

I am so happy with my experience with Lennar! Everything was smooth during the entire process and we are so happy with our new home.

Great service and quality

Throughout, the Lennar represnetatives, including the home consultant, construction manager, and mortgage officer, were very professional and personanle, eager to help and respond to my questions and requests.

We bought at Gala in Folsom and love the house and neighborhood. During our preliminary walk through, there were a lot of issues with attention to details. We were very vocal and met with the supervisor and insisted that the finishes needed to be comparable to the model home. That required changing out windows, repainting trim, cleaning up caulking, etc. We are keeping a list of repairs for the 90 day walk through, including another window that is inoperable and a faulty doorbell/security system. All that being said, we love the house plan and the neighborhood.

Excellent work

We were extremely satisfied with our home building experience and everyone whom we worked with in the process

The townhome is not level, the trim work and cabinets are all crooked. There was holes in the subflooring they just put carpet over and never thought we would find. Our backsplash was cracked and they didn’t want to fix. They installed the wrong size island counter top, wrong kitchen sink, wrong facets in every bathroom, wrong shower heads in every shower, and wrong door handles on all the exterior doors. Our builder Mark Prokosch was terrible and completely untrustworthy and never responded to emails. He never seemed to know what was going on and never replaced items that were suppose to be changed out. ... More

My home wasn’t ready prior to close. They had approximately 30 items on the checklist that needed to be addressed and corrected prior to close. I already sold my other home and needed to move. I had movers lined up to do so after I closed on my Lennar home. They asked me to close even know they were not close to complete and asked me for 3 additional days to finish the items we agreed to that were on my list to close. I should of trusted my better judgment & not close until the work had been completed. I closed & ended up moving into an unfinished incomplete home. They changed builders 3 times. It took 5 months to get them to come back out to complete the items. I had blue tape on the inside and outside of my home for those 5 months calling once a week to try to get them out. I had to go through warrantee, which didn’t make sense. Their reason was because I had already closed. They broke their promises & made it really difficult to get them back in. I ended up doing a lot of things myself. The 3rd builder that was supposed to handle the checklist claimed that he knew nothing about my list & was there to build the new homes. My home wasn’t on his list. He told me that I had to take the items of concern up with warrantee. The warrantee guy was not reliable & seemed to jerk me around. Most of the neighbors felt the same way and had very similar experiences. The sales folks & builders seemed to be on a revolving door. Continuous shell game. Love my location & home since I have gotten things fixed & adressed mainly from outside contractors & work myself. Very disappointed with Lennar and them allowing their employees to represent them in this manner. Most of the items would have been common sense solutions. They just had to touch things 3 & 4 times instead of taking pride in their work to do it right the 1st time. The painters & Sheetrock guys were approximately 90% of the problem. They seemed to be Day labors. Gary K ... More

I am the first buyer of this house, it's nice quality with good customer service.

VERY POOR :

Like the floor plan (though "open floor plan" not for everyone). Lots of receptacles in kitchen area. Very large master bedroom.

Smart Home is good buy

Robert has always found time to respond to my requests and has responded ASAP