Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21784 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Only worth it for the interest buy down
- Bethany C.
- Verified HomeBuyer
- January 08, 2026
- Ontario, CA
The best person we worked with was our lender Julia she went above and beyond for us. Beyond that every person I talked to did not seem to have a clue what was going on. When I asked sales questions the most common response was I don’t know. When we moved in we got a parking ticket before we even had access to work with the HOA. The HOA has been a nightmare ever since. We have fully purchased solar panels that two months in are still not even on. I can’t get a hold of Gaf the company to tell me what is the hold up. It’s ridiculous. We’ve had our warranty builder back 3-4 times for various ...
Lennar responded:
Good afternoon Bethany, Thank you for sharing your feedback. We’re glad to hear that Julia and our warranty builder provided helpful support. We’re sorry that other parts of your experience, including communication, HOA challenges, and solar installation, did not meet expectations. We appreciate you bringing these concerns to our attention and are continuously working to improve our processes. We look forward to providing a better homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Worst buying experience
- Anonymous
- Verified HomeBuyer
- January 08, 2026
- Shafter, CA
First, the house number was incorrect. Completely different than the other homes on the street. House exterior paint was wrong. My wife had to point out both of these issues out to Lennar (they thought we were wrong until they looked further into it). Our dates for walk throughs were changed several times. Several repair issues that people were signing off as "ok". The icing on the cake was the day before close of escrow. Apparently Lennar wasn't and hadn't been very responsive to our lender/realtor (guess lennar is known for that). This led to us almost not closing on our due date. My wife ...
Lennar responded:
Good morning and thank you for sharing your experience with us. We are sorry to hear you felt it was your worst buying experience. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Mostly Happy
- Alaina B.
- Verified HomeBuyer
- January 08, 2026
- Foley, AL
Craftsmanship is definitely rushed. But to be expected in cookie cutter homes. Some corners were cut on some details but for the most part happy. Not thrilled when Lennar sold my mortgage they didn't inform me of this. I had to do some investigating myself.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
All employees
- Horace H.
- Verified HomeBuyer
- January 08, 2026
- McCordsville, IN
Smooth and informative during process
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Not great
- Alicia U.
- Verified HomeBuyer
- January 08, 2026
- Elgin, IL
We didn’t love the buying experience. We feel like we were just told what we want to hear when that’s not true. The painter spilled paint all over our drive way that still is there and supposedly will be fixed in the spring. The front porch was supposed to be fixed before we moved in as promised and it was not. A lot of cracks, the paint scratches so easily, wish they wouldn’t have put carpet in the dining room as now we have to remove it.
Lennar responded:
Good morning Alicia, thank you for sharing your Homebuying experience with us. We are sorry to hear it was not great. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Living with RT5 in my BEDROOM WINDOWS. How ABOUT A FENCE TO QUIET THE CARS AND TRUCKS SPEEDING IN MY WINDOWS
- Dennis S.
- Verified HomeBuyer
- January 08, 2026
- Milton, DE
Really can't understand why you didn't continue with the fence when my neighbors have one .My mound of DIRT THAT'S SUPPOSE TO SOFTEN THE NOISE IS NOT TALL ENOUGH AND THERE IS NOT ENOUGH OF BUSHES ON TOP OF MOUND SO WHY U DID NOT COMPLETE THE PROJECT .I NEED HELP AND THE DESIGNER DIDN'T UNDERSTAND THE MASTER BEDROOM ON THE HIGHWAY WAS NOT A GOOD IDEA IT SHOULD BE IN THE FRONT I KNOW THERE WAS NO THOUGHT TO THAT
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
All went well and speedy all information given!! Great to deal with
- Vincenzo S.
- Verified HomeBuyer
- January 08, 2026
- Port Saint Lucie, FL
I had great experience with Lennar from the salesperson Natasha was great, to the Mortgage process, Jason was great! I’m so happy to own in a new golf community and I believe I got a great deal to top it off!!Highly recommend Glynlea Country Club and Lennar!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
owner
- Leonel G.
- Verified HomeBuyer
- January 08, 2026
- Kissimmee, FL
the best company. i recommend to everyone. thank you lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We were shown 3 Homes. After consideration, we wanted a home that faced the water; a large pond. So, we choose the Amalfi.
- Patricia K.
- Verified HomeBuyer
- January 08, 2026
- Punta Gorda, FL
Once we decided on the Almalfi, Ms Yockel provided info about the closing. Since we were paying cash, we needed a little extra time and Ms Yockel helped us set a closing date. A walk-thru with a construction expert occurred prior to close and any outstanding issues were resolved. We feel part of a community with families that we continue to meet!
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Too many people on the "team"
- Arna B.
- Verified HomeBuyer
- January 08, 2026
- Durham, NC
Everyone was very helpful and friendly. The only problem is that there are so many people on the team that we never knew who was doing what. When we had a question, we didn't know whom to contact. So much information, so many emails, so many people.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
10/10
- Ashlee R.
- Verified HomeBuyer
- January 08, 2026
- Summerville, SC
I had a great experience buying with Lennar. Allicia and Amy made the process so easy and Garrett kept me updated and fixed any concerns I had. I would, and have, recommend buying with Lennar!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not that great
- Thomas S.
- Verified HomeBuyer
- January 08, 2026
- Jacksonville, FL
For the price paid for a brand new home it was lacking. There were a number of quality issues such as lag bolts in garage door not in. Kitchen cupboard cracked underneath. Outside light boxes are too deep, modified by owner to get light up. Dishwasher is cheapest model. No city trash cans available, and no place to put outside. No attic ladder available. Trees to close to house. Should have had less sprinkler heads, watering bushes overkill. NOT WIRED WITH COAX CABLE SATELLITE IMPOSSIBLE WITHOUT DRILLING. Roped into using neighborhood internet it's too slow for square footage. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Love living in Estero
- Katherine B.
- Verified HomeBuyer
- January 08, 2026
- Estero, FL
Verdana Village is a beautiful place to live and Lennar made it an easy experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good company overall nice people to deal with.
- Timothy V.
- Verified HomeBuyer
- January 08, 2026
- Frankford, DE
All I all good workmanship is ok getting response back on my issues good just waiting for issues to b addressed people were nice to speak to and understanding.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Theodore F
- Theodore F.
- Verified HomeBuyer
- January 08, 2026
- Munford, AL
The quality of the home I purchased from this company is unsurpassed!! Structurally sound and modern. I would recommend to anyone looking to purchase a new home to look no further.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Incredibly Professional Experience
- Bethany A.
- Verified HomeBuyer
- January 08, 2026
- Noblesville, IN
The search for a home took 3 years, but our agent was marvelous, incredibly patient and sensitive to our exact needs not to mention our exacting demands. When the day finally arrived, there was nothing but happiness: with the beautiful house and the incredibly professional, flawless process of signing the necessary documents making the house our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Claudia S.
- Verified HomeBuyer
- January 08, 2026
- Lancaster, SC
From day one, we have been impressed by the professionalism, quality and customer service. From the sales team to the warranty and repair team, 100% awesome.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First new home purchase in 30 years!
- Joseph M.
- Verified HomeBuyer
- January 08, 2026
- Green Cove Springs, FL
Our salesman, Alan, was great with showing us homes and explaining features. We found a home that really met our needs. Other than perhaps some sloppy painting, the house has been great! A couple of minor issues have been quickly addressed by Lennar. We are loving our new home and location!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Love my home
- Paula T.
- Verified HomeBuyer
- January 08, 2026
- Palmetto, FL
Overall I love my new home. I wish you could work with one person throughout the whole process within Lennar, but instead you have to deal with a different person for literally everything, then try to remember who to talk to when you have a question. Way too confusing. Thank goodness I worked with my own realtor to assist me or I would have left the process without a new home here. I also wish they didn’t use the cheapest material to finish the house. No input or customizing allowed. Alli wanted were ceiling fans. My appraisal clearly noted they were included, but that was an error! No ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Phenomenal
- Lakesha B.
- Verified HomeBuyer
- January 08, 2026
- Meridianville, AL
I couldn't have asked for a better home buying experience. The process was quick, it took 47 days from first contact with the builder to closing! Every person from the Internet Sales Consultant to the building manager were professional and thorough.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar was great and attentive
- Brenda N.
- Verified HomeBuyer
- January 08, 2026
- Phoenix, AZ
I really enjoy working with lennar!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a good experience throughout the whole process
- Oliver H.
- Verified HomeBuyer
- January 08, 2026
- Middleton, ID
Overall they made it clear that they have a product and their budget that they needs to be met. The trades get alloted not enough time to do a good job which is notable There was a lot of delay when putting in offers which led to losing that initial house. They reduced a lot of the features of the home from one street to another in the same development.
Lennar responded:
Good morning Oliver, thank you for sharing your experience with us. We are sorry to hear you did not have a good experience throughout the process. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
This experience was terrible.
- Jared P.
- Verified HomeBuyer
- January 08, 2026
- Marion, TX
First off the experience was terrible. The only good thing is that the house is put together mostly right. Only here a month and a breaker went out already. I the buying process we had to drop 23,000 on closing costs because lennar did not cover anything. No offer or nothing to cover any of the cost on top of paying 261000 in a loan all because we did not use their loan officer or lender. We did not use their inspector either. The yard was done terrible and they only put in grass 15 feet from the back door. Our yard is at least 60 feet by 60 feet. The house was dirty when we arrived with dirt ...
Lennar responded:
Good morning Jared, thank you for sharing your experience with us. We are sorry to hear it was not what you were expecting. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
No Communication and Misinformation
- Jeanette R.
- Verified HomeBuyer
- January 08, 2026
- Sacramento, CA
During the process of purchasing our house we worked with Christina and at first she communicated with us just fine but then she wouldn't return our calls and failed to follow up with us. She would tell us one thing and the next, it was different. She would say she was going to call us back with an update and never would. When we had to provide documents, i would provide them and they would keep asking for the documents over and over. I thought maybe what i sent didnt attach properly but then come to find out i was told Christina was supposed to call me and tell me to contact the credit ...
Lennar responded:
Good Morning Jeanette, we are sorry to hear that there were communication issues during your homebuying process. We appreciate you sharing this with us. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Happy Buyer
- Anonymous
- Verified HomeBuyer
- January 07, 2026
- Pooler, GA
Had a great experience overall with the purchase of my beautiful home. The entire process went smoothly & the staff were great & knowledgeable. Would highly recommend Lennar Homes to anyone on the market to buy!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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