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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21784 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21784 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

New Home

  • Kirstin T.
  • Verified HomeBuyer
  • January 06, 2026
  • Groveland, FL

Our experience purchasing a Lennar home was disappointing and frustrating. The sales and closing process lacked organization and clear communication. We were passed between multiple representatives who did not appear to be on the same page. Our primary realtor was frequently slow to respond, and on our scheduled move-in day he was extremely difficult to reach. We were informed he was assisting another family while we were actively moving into our home, which added unnecessary stress. Unfortunately, the home itself has also fallen short of expectations, especially given the price. Several ...

Lennar responded:
Good afternoon Kirstin, We’re sorry to hear that your homebuying experience and the condition of your home did not meet your expectations. We understand how frustrating it can be when communication, quality, and service fall short. We appreciate you sharing your feedback, and we are continuously working to improve our construction, processes, and homeowner experience. We look forward to providing a better experience moving forward. If there are any outstanding warrantable issues, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Poor follow-through and disappointing quality

  • Michael B.
  • Verified HomeBuyer
  • January 06, 2026
  • San Antonio, TX

This home buying experience was frustrating from start to finish. The build quality did not match the price. Multiple issues showed up that should have been caught before closing. Finishes felt rushed and inconsistent. Communication was weak. Getting updates or answers took repeated follow-ups. Problems were acknowledged but moved slowly, if at all. Some items were marked complete without being properly fixed. Value for the price was disappointing. You pay a premium but still end up chasing basic corrections. If you expect strong attention to detail and prompt service after signing, you’ll ...

Lennar responded:
Good afternoon Michael, We’re sorry to hear that your homebuying experience did not meet your expectations and understand the frustration caused by quality and communication issues. We appreciate you sharing your feedback and are continuously working to improve our construction quality, attention to detail, and homeowner support. We look forward to providing a better homeowner experience moving forward. If there are any outstanding warrantable issues, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

My experience

  • Shikera B.
  • Verified HomeBuyer
  • January 05, 2026
  • Lincoln, AL

The home buying process was easy… I’m a first time HB so, if things were complicated I would have known. I did not have a realtor, after my initial interest, I could not get a realtor. The materials are very cheap and the damage to the material during the build are not replaced or repaired. My new home came with extra tenants (rodents)! I cried for nights because I couldn’t believe I moved into a new home with RATS! I called the rep that said “call if you need anything”! I never heard back from here. I’m thankful to have a home and I ask God to bless our home!

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 1

Pelican Point

  • Carole W.
  • Verified HomeBuyer
  • January 04, 2026
  • Millsboro, DE

My overall experience with Lennar was good. There have been and still are issues regarding quality control. I have purchased a Lennar home in the past and was very happy. That is why I purchased another Lennar home. However, I am disappointed with some of the workmanship in my current home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great experience with the LENNAR team, helpful and very professional.

  • Gerald M.
  • Verified HomeBuyer
  • January 02, 2026
  • Chula Vista, CA

The team is very professional and helpful throughout the process, especially for me, who was in the military and away from the country for a month; everyone still assisted.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I had a great experience.

  • Vanessa R.
  • Verified HomeBuyer
  • December 31, 2025
  • Richmond, TX

My home buying experience went very well. They worked with me in every way possible to help me get my first home,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stress free experience

  • Christine P.
  • Verified HomeBuyer
  • December 29, 2025
  • Millsboro, DE

From the moment I made a decision to purchase from Lennar, the whole experience was flawless and stress free. I started with Scott, the loan officer who was amazing, for the preapproval. He kept me informed through that whole process. Then I dealt with Susan the underwriter and she was great. I still cannot believe from start to finish, the whole process was done in 3 weeks. I am astonished. I have been recommending Lennar as my experience was awesome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unresponsive team after house closing

  • Casper G.
  • Verified HomeBuyer
  • December 28, 2025
  • Garner, NC

Once you close, your team (builder)do not respond to issues arising since moving in. You will be on your own. This is very bad business.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Don

  • Donald S.
  • Verified HomeBuyer
  • December 28, 2025
  • Parrish, FL

We have not moved in yet. But we think that we have bought a great home. My only suggestion is that you offer an appliance allowance instead of putting them in. Because now we have to remove all of the appliances and buy different ones

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder's response to my issues was perfect.

  • Tony A.
  • Verified HomeBuyer
  • December 28, 2025
  • Clermont, FL

An eye to detail was missing. But the responsiveness to the issues was great!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

HOME

  • Jennifer P.
  • Verified HomeBuyer
  • December 28, 2025
  • Magnolia, TX

The actual buying experience was good, However, the financial part of it was the worst.....................

Lennar responded:
Good afternoon Jennifer, Thank you for sharing your feedback. We’re glad to hear that your homebuying experience went well, but we’re sorry that the financial process did not meet your expectations. We appreciate your comments and are continuously working to improve all aspects of the homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar out for themselves, not customer

  • Wilfried N.
  • Verified HomeBuyer
  • December 26, 2025
  • Titusville, NJ

The home buying experience was unfortunately horrible. Each step of the way we were rushed to make important decisions and make large payments without fully understanding the process. Complete and written guidance was not provided to us in advance. The staff tended to appear as if they were looking out solely for themselves/Lennar, rather than the customer, oftentimes cutting corners or excluding critical information.

Lennar responded:
Good afternoon Wilfried, we’re very sorry to hear that your homebuying experience did not meet your expectations. We understand how frustrating it can be to feel rushed or without complete guidance during such an important process. We appreciate you sharing your feedback and are continuously working to improve our communication and overall homeowner experience. We look forward to providing a better experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 4

Ease of doing business with lennar

  • Tracy C.
  • Verified HomeBuyer
  • December 25, 2025
  • Loris, SC

I bought my house from a floor plan site unseen. Closing was seamless and I was extremely impressed with the walk throughs and me finally getting my keys and everything about the home. I would recommend lennar to anyone that is in search of a new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Best experience I had

  • Jose M.
  • Verified HomeBuyer
  • December 25, 2025
  • Hockley, TX

Lennar help me with my first home and the process was so smooth. They explained everything in detais.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great location, great size of house.

  • John H.
  • Verified HomeBuyer
  • December 25, 2025
  • Parker, CO

This is the size of house we were looking for in a nice central location in the southern Denver area. We are both closer to work and have room in this house for work from home days or crafting. The only downside I have found, and this is coming from being an electrician and building inspector, is finding all 4 bedroom flush mount light fixtures being mounted with only 1 screw instead of the manufacturer's and code required 2 screws. I have replaced all with ceiling fans.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

First home for my son.

  • Amanda B.
  • Verified HomeBuyer
  • December 25, 2025
  • Albany, OR

I helped my son purchase his first home at Henshaw Farms and overall it was a great experience. The process was smooth and organized which alleviated a lot of stress for us.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Happy

  • Mark S.
  • Verified HomeBuyer
  • December 24, 2025
  • Lehigh Acres, FL

Great place for the money.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Perez

  • Kevin P.
  • Verified HomeBuyer
  • December 24, 2025
  • Cape Coral, FL

People working for you, sales rep and project manager their liars that don’t deserve to be around no one

Lennar responded:
Good afternoon Kevin, we’re very sorry to hear that your experience did not meet expectations. We take feedback like yours seriously and are continuously working to improve our communication, service, and overall homeowner experience. We hope to provide a better experience for our homeowners moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

All looks good and they fixed the garage door

  • Anonymous
  • Verified HomeBuyer
  • December 24, 2025
  • El Dorado Hills, CA

Robert, one of the new home contact persons is great. Always gets back to us and helps us with multiple questions

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Feedback Regarding Home Buying Experience, Build Quality, and Warranty Issues

  • Tayyab B.
  • Verified HomeBuyer
  • December 24, 2025
  • Little Elm, TX

I am writing to formally express my dissatisfaction with my overall home buying experience and the ongoing warranty issues related to my new home. From the beginning, the process was stressful and poorly communicated. Many concerns that were raised prior to closing were either rushed, dismissed, or left unresolved. As a buyer, I expected transparency, accountability, and a reasonable level of care—especially when making such a significant investment. Since moving into the home, I have experienced multiple build quality issues that should not exist in a newly constructed property. ...

Lennar responded:
Good afternoon Tayyab, thank you for sharing your feedback. We’re very sorry to hear that your homebuying experience and ongoing warranty issues have been stressful and did not meet your expectations. We understand the frustration caused by unresolved concerns and slow communication, and we appreciate you bringing these matters to our attention. We are continuously working to improve our construction quality and warranty processes, and we look forward to providing a better homeowner experience moving forward. If there are any outstanding warrantable issues, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Just Okay

  • Michelle L.
  • Verified HomeBuyer
  • December 24, 2025
  • Owens Cross Roads, AL

I recently sold my DSLD home and moved into a Lennar. I must say DSLD beats Lennar any day and in same price range. Lennar needs to hire new crews bc every outlet is extremely crooked, outlets are thrown into middle of walls that make no sense, you cant cook on your gas stove bc the exhaust does not go to the outside (DSLD did) and the fire alarms go off, I get 5 mins of hot water, the tile in the shower is so uneven it hurts your feet. The only enticing thing is the 3.99% rate.

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 5

Excellent buying process, fantastic home.

  • Robert G.
  • Verified HomeBuyer
  • December 24, 2025
  • Fort Myers, FL

Lennar made it easy to buy, worked with us to move up our closing date, and delivered a fantastic home for a really good price! We expected a great product because our last home was a Lennar. Even after 19 years, that home was still nice. Friends and family came to visit our new home and even the most picky person said the home is high-quality and complimented the interior finish with "Lennar didn't cut corners, the finish work is fantastic!". We've lived here 2 months and we love everything about this home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales people and lender went above and beyond.

  • Tracee B.
  • Verified HomeBuyer
  • December 24, 2025
  • Minden, NV

It was a great experience. Couldn't be more happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our home!!

  • Anonymous
  • Verified HomeBuyer
  • December 24, 2025
  • New Lenox, IL

We love our new home! Very happy with the quality of build. Any issues were addressed and taken care of in a timely manner. From the sales team to the workers and individuals handling any concerns were a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I can barely walk in our backyard due to the way the sod was thrown down and left with wrong sides up and many weeds. Asked to have it leveled better , but never got it answered our request.

  • Linda R.
  • Verified HomeBuyer
  • December 24, 2025
  • Land O' Lakes, FL

They delivered on the time frame for completing our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

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