Lennar Reviews

Everyone we worked with was excellent, from sales to Title. Stacey, Fredo, Jennifer, Josh, Teresa and everyone made the process go very smoothly.

After we went into contract we were assigned a new home concierge to guide us through the rest of the process. She was impossible to get a hold of. Never answered the phone or returned messages. Unresponsive to texts and r-mails. We got wrong information about utility companies, wrong names wrong phone numbers. It was like pulling teeth to get info about trash pickup. We got the wrong info on mail keys. Had to ask repeatedly for the promised paint coupon. Overall the part after contract was a disaster.

The agent Lane was the most honest, professional & patient agent. After the purchase it has all been down hill. It has been extremely disappointing.

Wasn’t able to move in on first closing day already had movers ready for set date . Had to keep having workers to come fix things that were done poorly more than twice .

For the most part buying my townhouse was great. It happened much quicker than I was expecting but the price was right and I loved the community. However the deal almost fell through because their coordinator Maggie didn't communicate with anyone and yet everything hindged on her communication. I was left scrambling to make the deal work, but it got done and Earl made sure that it did. He really helped me by stepping in and helping to move things along. Now I are in the place and very happy.

Finding a Home is a stressful time. Working with Lennar it was amazing. Our loan officer was very helpful and very patient.

We have been in our home for a little over 30 days and we have had to call warranty on a few things, however the builder is nice and will come fix what needs to be fixed. Its a little disappointing with some of the workmanship as the workers had urinated in the tub while it was being built. We ended up getting that replaced before we closed. This is a starter home for my husband and I and overall it has been an ok process, but some things need improvement with the build process.

The whole experience was horrible. From the loan application to the walk-through. The company in my view cuts corners in their building. Not transparent about the HOA and what the HOA requires. Such as having to submit an application for landscaping. It’ felt like to me that Lennar is all about selling a house. Not providing transparency. For the amount you pay for the house you should get transparency with value. Was disappointed throughout the whole process. If I could do it all over again I would have passed on Lennar. That being said the company needs to work on the process being less stressful for buyers and much more honest and transparent from the loan application to the walk-through. Also be honest with everything in the build, and allow the owner to be able to change things such as paint before everything is put in the house. Anyways my experience from the loan application process to the walk through. Very disappointed all together and very stressful. ... More

Overall a pleasant experience with the builder. The process was smooth, communication was clear and any questions or concerns were addressed promptly.

All I can say is Lennar will try very hard to work with you if issues come up. The first sale of my house in another state the biyer bailed out on the purchase. The second buyers of my house bombed out as their co signer was refinancing their residence and could not co sign for the buyers when they were refinancing. The third sale of my out of state home went through in flying colors and I was allowed to purchase the home of my choice after Lennar had me under contract more than once. The company tries to be fair with its clients when things come up I appreciate all they did for me. I can see the workmanship is better than the last home I purchased out of state. The kitchen cabinets are a high quality grade and the flooring is put right up to the wall with a finished look. The flooring looks and feels like wood but is a luxury vinyl flooring that is high quality. It can be washed easily and my dogs and cat can’t make claw marks on it with their paws. The flooring is lovely and you would never see any marks from animals. If you need customer service they will respond quickly. All department that I was involved with in the purchase were polite and professional to me and answered my questions on a timely manner. The front and backyard were landscaped tastefully. I would recommend a Lennar home with the quality and workmanship I have compared to their competitors. ... More

Truly pleased with my purchase and my new home! I would highly recommend.

Good experience. Nice home at a good price.

Disappointed that options were not offered. My previous home buying experiences offered other additional options like gutters, sprinklers, blinds, tankless water heater, etc. Nice to have some of these items offered as additional options rather than having to run around and gather those items on my own.

Easy as could be expected worst

Great Customer Service from everyone

Buying with Lennar was a great experience. The whole team is very helpful, professional and easy to work with. They all made our home ownership dream come through.

Great buying experience with new home salesperson Build trim and elevations of Orion were solid but not as nice as other Lennar home collections or home builders in nearby Great Park neighborhoods. For example, not having a dedicated range hood and having a microwave/hood combo was a disappointing shortcut taken in the included appliance selection. The inspection and home delivery process was thorough and smooth. I wish Lennar had a better partner for flooring upgrades/options than Vintage Design, LLC. Vintage Design offered limited options and was very expensive I also wish Lennar's solar installation partner GAF Energy was more responsive in the solar panel setup/enablement process. Lennar should seriously consider a different partner for this going forward. I am 2 months in and still have not been able to access my solar panel settings to setup PTO with Edison ... More

Gail was great but Melanie not so much. She was very unresponsive as our assigned concierge. Whenever she did respond it was very vague and not helpful. The loan process was daunting but I made my way through it. In my opinion my loan officer Mrs Jennifer Casey was good but I felt as though the curse of knowledge got the best of her. This was my first time buying a home and it was tough to navigate certain terms and contracts as I was expected to sign things with no walkthrough. Maybe this isn’t Lennars responsibility but it would be value added if you had a program that puts a first time homebuyers mind at ease. I acknowledge that I may have caused a bit of a rift by deciding to buy a different home as my home was being built but I was rushed into signing and processing paperwork because it was the end of the month. They even had the builders rush to fix things found in our inspection that didn’t get fully fixed until weeks after we moved in. My overall experience was underwhelming and I will own a piece of that as I should have done better with knowing the home buying process and accepted the consequence that come along with signing for a house last minute. ... More

The quality of the home is bad, everything was made rushed. One issue comes up after another. The construction managers drive around the neighborhood texting and driving not even looking up on the road since there is still contruction going on. There are kids on the neighborhood and its dangerous to let them out.

From the time I toured the model homes, signed the contract, lending process to the closing was such a streamlined experience. I decided to use Lennar's lender and I am glad I did. It was so easy and was always able to reach a live person to answer any questions. I believe the entire experience took less than a month. We are now in our new home and could not be happier.

The home buying process was smooth and Lennar was very supportive. They accommodated our requests and even went above and beyond our expectations. They are still following up on me to ensure that everything is going on well. We are enjoying our new home and we definitely recommend Lennar…

Cracks everywhere, corners are super off and not even 80 degrees, doors are not close smoothly, carpet nails sticking out everywhere. Overall very cheap.

I was impressed with the fast and organized home-buying experience Lennar has developed. I have purchased many homes in my lifetime and this was different. Mostly good, but at times a little impersonal. The purchase, walk through, and closing went quickly. Patrick was a delight to work with and really went out of his way to help me with getting a mortgage suitable to our needs. Victoria was very responsive. I was impressed with how quickly a small problem was resolved on move in day. My son and his wife occupy this home and they are extremely happy.

We had to sell our home in Florida before closing on our house here. Lennar was very supportive and patient throughout the process.

Everybody I have dealt with at Lennar Homes has been very professional and polite! I have nothing but good things to say about the people, the company and the quality of the home!