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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21788 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Poor quality

  • Rain O.
  • Verified HomeBuyer
  • December 17, 2025
  • Erie, CO

Cracks everywhere, corners are super off and not even 80 degrees, doors are not close smoothly, carpet nails sticking out everywhere. Overall very cheap.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Streamlined, efficient service

  • Katherine L.
  • Verified HomeBuyer
  • December 17, 2025
  • Princeton, TX

I was impressed with the fast and organized home-buying experience Lennar has developed. I have purchased many homes in my lifetime and this was different. Mostly good, but at times a little impersonal. The purchase, walk through, and closing went quickly. Patrick was a delight to work with and really went out of his way to help me with getting a mortgage suitable to our needs. Victoria was very responsive. I was impressed with how quickly a small problem was resolved on move in day. My son and his wife occupy this home and they are extremely happy.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Easy financing and closing

  • Shirley R.
  • Verified HomeBuyer
  • December 17, 2025
  • Athens, AL

We had to sell our home in Florida before closing on our house here. Lennar was very supportive and patient throughout the process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I am really satisfied with the purchase of my home.

  • Glenn K.
  • Verified HomeBuyer
  • December 17, 2025
  • Carson City, NV

Everybody I have dealt with at Lennar Homes has been very professional and polite! I have nothing but good things to say about the people, the company and the quality of the home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home

  • Diane L.
  • Verified HomeBuyer
  • December 17, 2025
  • Kannapolis, NC

Overall experience for price point okay.

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 4

Verifica bien antes de comprar...

  • Moises R.
  • Verified HomeBuyer
  • December 17, 2025
  • Madera, CA

Tengo dos meses con la casa (nueva), aunque me gustó el diseño, la calidad de los materiales son muy baratos, incluyendo la cocina hecha de aglomerado, en el segundo piso tuvieron que hacer reparaciones ya que caminas y el sheathing hace ruido como su fuera una casa vieja, los baños pueden verse bonitos pero aun así los acabados son de baja calidad, el motor del aire acondicionado lo colocaron cerca de la sala y hace demasiado ruido, también llega el ruido a las recámaras que estan cerca del motor, no entiendo porque lo pusieron ahi... entregan sin pintar la cochera y en la parte de atrás sin ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Sheryl

  • Sheryl H.
  • Verified HomeBuyer
  • December 17, 2025
  • Thornton, CO

Great incentives to buy the home with price and interest rate. Lennar had the least amount of items to fix of any home we have bought. One issue with a leak was dealt with promptly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Could be better

  • Semyon D.
  • Verified HomeBuyer
  • December 17, 2025
  • Lancaster, SC

Cheap materials. Difficult to register LG appliances online. Electrical company doesn't know the address of our house. Had difficulty opening account.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

In Lennar We Trust

  • Anonymous
  • Verified HomeBuyer
  • December 17, 2025
  • Titusville, NJ

As a first time buyer it wasn't that bad but the delivery of the house was delayed by almost 6 weeks. Customer service is good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Landscaping ..trees

  • Jose A.
  • Verified HomeBuyer
  • December 17, 2025
  • San Antonio, TX

I call 4 or 5 times about my tree came out of the ground. The wind blew them out. They’re all broken and they will not replace them the landscaper The contractor has already been closed.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 1

Stay away from Lennar

  • Anica P.
  • Verified HomeBuyer
  • December 17, 2025
  • Conroe, TX

If I could do it all over, I would have gone with a different builder. The quality of the home is not good. I continue to find issues and warranty reps are not helpful. I was told one thing during my walk and now I am being told something different as far as what is covered.

Lennar responded:
Good afternoon, Anica, we’re sorry to hear that the quality of your home did not meet your expectations. We hope that moving forward, we can provide you with a better Homeowner experience. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Heron's Walk Summers Corner Primrose Plan

  • Anonymous
  • Verified HomeBuyer
  • December 17, 2025
  • Summerville, SC

Happy we got the Labor Day sale, great price reduction, construction was completed on time. Used Lennar's closing attorney, great experience.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Co-Signing for my granddaughters financing

  • Ronald G.
  • Verified HomeBuyer
  • December 17, 2025
  • St Augustine, FL

As a co-signer, most of the questions are not applicable to me. Since you force me to fill in the blank, you are getting what you asked for. Also, the display name is incorrect but that may be just as irrelevant. What I will comment on was the financing. I felt as though I was dealing with a kindergarten drop out. Many items were asked for three or four times, and the harassing tone rose to the level of sarcasm. If my granddaughter wasn't so set on the house I would likely have told someone to check where the sun doesn't shine. AND you may print what I have said.

Lennar responded:
Good afternoon Ronald, thank you for sharing your experience with us. We’re sorry to hear that your experience with the financing process did not meet expectations and understand how frustrating repeated requests can be. We hope your granddaughter is now enjoying her home and look forward to providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

They could not careless.

  • Jeramy G.
  • Verified HomeBuyer
  • December 17, 2025
  • Greenville, TX

I am local to the home office, but was forced to close via remote video. Therefore no one was face to face to hand me the keys to my home. I asked how this would be handled and was assured they would have my keys at the neighborhood model home. I reached out to them after closing and was assured someone would be at the model home to provide me my keys that afternoon until 630PM, I drove the 45 minutes to the model home and no one was there. This started the lies and misinformation for the next 72 hours. I was told multiple stories about what the issue was. Finally they admitted they had lost ...

Lennar responded:
Good afternoon Jeramy, Thank you for sharing your experience with us. We’re very sorry for the frustration and inconvenience caused by the delays and miscommunication with your keys and mailbox. This is not the experience we want for our homeowners, and we appreciate you bringing this to our attention. If there are any outstanding concerns, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Great home and wonderful neighborhood

  • Rebecca S.
  • Verified HomeBuyer
  • December 17, 2025
  • Conroe, TX

I am so pleased with the cottage I purchased. I was concerned that my furniture an kitchen items would not fit, but surprisingly, everything fit. Especially the kitchen. Both will and bailey are very responsive pointing me.The right directions assisting me throughout the process.I can't thank them enough With the exception of a patio "which I still miss having "the items the home did not include are things people would want to put in their own personal touch. And really love Caney Mill's subdivision, It's very well kept an great neighbors.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

TOO MANY EMAILS

  • Julie M.
  • Verified HomeBuyer
  • December 17, 2025
  • King, NC

Great house and value, but for the love, WHY do they send so many emails? Please just let me buy a house without hounding me. I’ve bought many houses and have NEVER experienced this kind of annoying marketing. Go away Lennar!

Lennar responded:
Good afternoon Julie, thank you for your honest feedback. We are glad to hear you are happy with your home. If you would like to be removed from emails not related to warranty communications, please send us a message at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 5

Responsiveness 5

Kim

  • Kim T.
  • Verified HomeBuyer
  • December 17, 2025
  • Jacksonville, FL

I have a four bedroom home and it’s still too small. The bedrooms are so small 10 by tens are a waste of time you can’t even fit decent furniture trying to put a queen size bed and a dresser. There’s no space for anything else. I think it’s ridiculous and it should be against the law to build such a small room for someone to live in just my personal opinion.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Joe was honest, up front and fixed the few minor issues we had.

  • Charles S.
  • Verified HomeBuyer
  • December 17, 2025
  • Lancaster, SC

The quality of the build is about what you would expect to find with any builder, meaning generally good construction, but like any construction there a few areas that are out of square.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

New home

  • Nora B.
  • Verified HomeBuyer
  • December 17, 2025
  • Justin, TX

Transition was great. The staff was very helpful and professional. Craftsmanship is ok, but I do love the design.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Lennar Homebuying

  • Anita T.
  • Verified HomeBuyer
  • December 17, 2025
  • Ranson, WV

I would say in my experience, loved everyone that we had contact with working for Lennar. They made it easy for us, answered all questions we needed answered. Communication was superb by Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience!

  • Nancy W.
  • Verified HomeBuyer
  • December 17, 2025
  • Surprise, AZ

The home purchasing process was a breeze. Our loan officer was responsive and friendly. The builder’s rep was very knowledgeable and helpful. We were able to move in within the month we signed our purchase agreement. The materials in the home are okay. We will be changing out bathroom faucets and toilets to ones that are more to our liking. Needless to say we couldn’t be happier!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Love my new home

  • Lori B.
  • Verified HomeBuyer
  • December 17, 2025
  • Pilot Point, TX

My new home was built on schedule.The lenar team is very helpful. Deborah and Danny succeeded in getting me through this purchase. The total company was very easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Closing was a nightmare for me

  • Jose G.
  • Verified HomeBuyer
  • December 17, 2025
  • Elmendorf, TX

Closing was nightmare for me

Lennar responded:
Good afternoon Jose, thank you for sharing your feedback. We’re sorry to hear that your experience closing on your home felt like a nightmare. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Satisfactory experience

  • Jatinder K.
  • Verified HomeBuyer
  • December 17, 2025
  • Madera, CA

Purchasing my new home from Lennar has been a good experience. From the very beginning, the process was smooth, transparent, and thoughtfully managed. What impressed me the most was…..the home came with modern finishes, smart technology, and energy‑efficient features that other builders often treat as upgrades. Walking into my new home, I felt an immediate sense of comfort knowing that it was move‑in ready with all the essentials already in place. Jon from the Inspection team was excellent. He took care of minor issues that were identified by him and us during inspection. He was quick on ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Kind-Professional-trustworthy

  • Tita S.
  • Verified HomeBuyer
  • December 17, 2025
  • Ranson, WV

Orlando has truly gone above and beyond in assisting us with our new Lennar home. Every time I reach out with a concern or question, he responds promptly, follows through, and makes sure things get done. His professionalism, responsiveness, and genuine willingness to help have made the entire process so much easier and less stressful for us. It’s rare to find someone so reliable and committed to customer satisfaction. We are very grateful for Orlando’s support and outstanding service.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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