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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21788 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great Experience!

  • Angela S.
  • Verified HomeBuyer
  • December 16, 2025
  • Apache Junction, AZ

Couldn’t have asked for a better experience. Everything from beginning to end went smoothly and quick. Guidance and communication was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

S and S

  • Stephen S.
  • Verified HomeBuyer
  • December 16, 2025
  • Aubrey, TX

Everything worked out Great except for the Funding .. Loan dept did NOT let Me know 24 to 48 hrs on the dollar amount needed to fund the loan and it was done at the very last minute to where We had to wait tillm the following day to move in....Did Not get keys until the following day... If this would of been done sooner Everything would have been a Great experience....

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Brand new home flooded within 2 days of moving in

  • Griffin T.
  • Verified HomeBuyer
  • December 16, 2025
  • Whitestown, IN

Brand new house flooded due to faulty installed washer by the builder. A month has passed and still difficult trying to get help.

Lennar responded:
Good afternoon Griffin. We’re sorry to hear that your home had a faulty washer installed. We hope that this has been resolved. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 5

Responsiveness 1

Excellent and great exparttise in building business

  • Susan J.
  • Verified HomeBuyer
  • December 16, 2025
  • Clermont, FL

My home is very beautiful and great work done for me. I’m not struggling for anything right now. I’m able to move around any were I need to go. No stairs for to climb due to my back injury I’m very happy with the great work done for me to enter the house. I have 3 bedrooms plus a master bathroom and two bath rooms. I have a kitchen and so many closet for me to pack something. I have pantry space and closet space for extra storage and 2 car garage. Every thing is intact in place

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Barry M.
  • Verified HomeBuyer
  • December 16, 2025
  • Port Charlotte, FL

Plenty of short cuts, some of the workman ship pretty much money motivated, 3 max,for the price it's a decent deal, had to finish some of the issues by myself and not wait for the so called professional to respond, over all it wasn't as bad as someone else told me, good luck if you think it's nice in ready

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

New homeowner

  • Tkeyah L.
  • Verified HomeBuyer
  • December 16, 2025
  • Cantonment, FL

My home buying experience was every bit of amazing, every step was as smooth as possible Kelli my agent was amazing along with Nichole and my realtor. Originally I planned to hold off on purchasing my home till next year and so many great incentives came down and it was all going so smooth me and my girls got into our home for Halloween. Thank you so much for everything you guys do to make the process amazing for first time buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Maria

  • Anonymous
  • Verified HomeBuyer
  • December 16, 2025
  • Graham, WA

Lily from Lennar Mortgage was absolutely wonderful. Jacob was also amazing. Unfortunately everyone else we dealt with made us feel rushed or unimportant. We love the house, which made up for our encounter or lack thereof. The home buying process was relatively smooth with a few to no issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Cheap materials and labor for expensive house

  • Rosalynn R.
  • Verified HomeBuyer
  • December 16, 2025
  • Davenport, FL

The process to buy a house with lennar was simple and fast however one you move you start noticing that the quality and material are cheap for the price that you are paying for the house. The warranty response is quick but the contractors that they sent to do the repairs do not do a good job, always in a rush and with bad actitud. And if you found pavers or the sidewalk with missing pieces of the concrete with days to be living in the house they said it is not cover in the warranty so who is going to respond then?? If they keep coming with the big trucks on the streets?

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 3

First Home

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2025
  • Clovis, CA

This was my husband and I’s first experience buying our first home and overall, we are happy.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Sheila

  • Sheila A.
  • Verified HomeBuyer
  • December 14, 2025
  • Farmington, MN

I’m very excited the first day I saw the house online but at first was novel if I’m going to get this house but God so Good everything want well great. Came meet Dave for first walks in it was great he explained everything to me my understanding. Told my myself I’m done searching this house is mine already and Dave make everything clear haven’t stressed at all buying houses with this company is stress free will recommend this company to my friends family and everybody

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful Home

  • Jennifer L.
  • Verified HomeBuyer
  • December 14, 2025
  • Jacksonville, FL

The only issue is the HOA. Not friendly and slow to respond. Never return phone calls , only respond by text. After submitting all required documents as well as paid the fee consistently keep asking for more documents and money has totally discouraged me from moving forward with getting a fence for my dog. I love the home and the mortgage process from sales to closing was perfect. My maintenance request are taken care of immediately, all very professional and friendly. Would absolutely refer to family, friends and co workers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home experience

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2025
  • Lancaster, SC

Fit and finish was not as it should have been.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great experience!

  • Larry P.
  • Verified HomeBuyer
  • December 13, 2025
  • Jacksonville, FL

Great experience! No hassles or stress at all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

velsa

  • Cecilia L.
  • Verified HomeBuyer
  • December 12, 2025
  • Bakersfield, CA

Velsa has been great since walk through and in assisting all repair request we ask she is a 5 star employee of Lennar Javier realtor was also excellent and helpful both Javier and Velsa are 10/10 service rate performance

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Does not follow through

  • Edward M.
  • Verified HomeBuyer
  • December 12, 2025
  • Clovis, CA

You solar contractor does not respond to repeat calls and it says a lot about your business that you work with these contractors

Lennar responded:
Good afternoon Edward, we’re sorry to hear that you are having issuew with the Solar contractor. We hope these are now resolved. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Owner

  • Robert V.
  • Verified HomeBuyer
  • December 12, 2025
  • Englewood, FL

Some issues with the quality of the workmanship. Matt your agent has done an excellent job in getting the concerns taken care of and the follow up was great insuring we were satisfied with the repairs.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

My new home review from lennar

  • Paul P.
  • Verified HomeBuyer
  • December 12, 2025
  • Ave Maria, FL

Its a beautiful home. A few kinks that are getting resolved. I recommend getting a home inspectors before 1 year warranty is up. Its actually better to get one before you close on the home. Things get done much faster before closing. Over a give a 4 plus rating

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Most dangerous sodded yard We’ve ever seen!!

  • Glenda M.
  • Verified HomeBuyer
  • December 12, 2025
  • Cleveland, TN

While looking for a home we were told the quality of materials and workmanship were both highly rated. We get in and start n noticing the opposite. For example, the hand rails are spray painted but not sanded first or after! The thermostat is one that cannot be figured out how it works! A tech is supposed to stop by to explain it but hasn’t come yet. The yard has not been done right! Sod haphazardly slapped on unprepared ground. We bought a house to enjoy the yard but with my disability I cannot. It’s too uneven and so full of rocks it’s actually too dangerous for me to walk across. Too ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

The overall experience was OK but not great

  • James R.
  • Verified HomeBuyer
  • December 12, 2025
  • Santa Clarita, CA

You could have all these some subcontractors just leave flyers on your door handle or on the front door instead of knocking on your door and disturbing you most of the day for the first month that you’re in your new house. Thank you.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar Home

  • Janet M.
  • Verified HomeBuyer
  • December 11, 2025
  • Summerville, SC

The experience of buying a home in Summers Corner has been pretty smooth. Our salesperson, Karl, was a true asset in the complete process. Was the home perfect? No, some issues here and there, but the response has been fantastic. Overall, we are very pleased and love the home we chose.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mr.

  • Narayan K.
  • Verified HomeBuyer
  • December 11, 2025
  • Erie, CO

I bought Lennar Home Second time. Once I moved in the New house. After one month later so many quality issues are appeared in this house. when I did the service request. The Customer service Representative are so unprofessional and they are omitting the reputation of Lennar Home Builder. They are just making the customer upset rather than help them. I recommend all my Friends and relatives not to buy any Lennar Homes in Future. its Quality and services are very low day by day. Investing money to buy Lennar Home is now Powering water on the sand.

Lennar responded:
Good afternoon Narayan, we’re sorry to hear that the quality of your home has not met your expectations. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Communication

  • John E.
  • Verified HomeBuyer
  • December 11, 2025
  • Summerville, SC

We had a great experience with our building manager, Mike! No major issues, but a couple of minor ones that we will wait to have fixed as more inconviences than issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Worst

  • Terri C.
  • Verified HomeBuyer
  • December 11, 2025
  • Calera, AL

My experience has been very very bad been in my home for almost months door knobs falling off Clay said scraw them back on with a screwdriver I'm not doing that only a month and a half old dishwasher leak island bulking no one answers to fix the problem he said I didn't water the grass Thats why it's dead no mama I promise to GodI watered the Grass it was dead when I moved in All I want is my house Fixed. And grass fixed Terri.c

Lennar responded:
Good afternoon Terri, we’re sorry to hear that your home has not met your expectations. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Buying a home under construction exciting

  • John S.
  • Verified HomeBuyer
  • December 11, 2025
  • Parrish, FL

Sales team great once you’ve closed little or no help same for construction team. Water line for sprinklers is on top of mulch-they sprayed walls and went over every outlet -concrete finish in garage and patio looks like a 12 yr old may have done patio isn’t level. We’ve only been in two weeks so I’m waiting for whatever happens next-I haven’t seen the construction team since we did final walk thru they disappear.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 1

David owner

  • David P.
  • Verified HomeBuyer
  • December 11, 2025
  • Avon, IN

Very poor Electric placement cheap framing and we can’t get mail got to drive 6 miles to post office. So only get mail on Saturday garage door very narrow third one useless wouldn’t recommend to someone House across street same model week after we purchased dropped price 40000

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

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