Lennar Reviews in Philadelphia, PA
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What Philadelphia Homeowners Have to Say About Lennar.
Read all 158 verified reviews from homeowners that built a new home with Lennar in the Philadelphia area. Philadelphia homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.9 out of 5 stars in Philadelphia Area
158 Reviews in Philadelphia Area
Lennar in Philadelphia Area
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Customer Reviews
Lennar - There is a design issue with fridge.
- Sravanthi N.
- Verified HomeBuyer
- April 19, 2022
- Spring City, PA
There is a design issue with fridge. Several people came to our home and haven’t heard from anyone yet. Verh poor accountability for issue.fridge was provided by lennar.. built by lennar and yet they won’t do any anything about the issue
Lennar responded:
Hi Sravanthi, thank you for sharing your experience with us. We would like to apologize for the ongoing issue you have faced with your refrigerator. If this issue or any other items need further attention, please let us know at corporatecustomercare@lennar.com, and we will follow up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Everything is bad. Lennar’s home is not worth the money
- Abigail L.
- Verified HomeBuyer
- January 18, 2022
- Coatesville, PA
We settled on a home November 29 that was far from ready and with many hidden issues. We did not want to settle. Lennar brought in two Customer Care staff to assure us everything we could see would be taken care of. Two months later the list has grown and only a few things have been addressed. Once in we found out that the dishwasher was installed wrong, refrigerator was damaged, hot water heater stopped working, sunk pump needed repair, fireplace and hearth cannot use, tile floor cracked from wall to wall,cabinets need repair, tile in bathroom installed wrong, wood floors damaged, woodwork ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Not great, very disappointed with process
- Michael G.
- Verified HomeBuyer
- January 12, 2022
- Phoenixville, PA
Not great, very disappointed with process
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - get all issues done before closing
- Saravanan K.
- Verified HomeBuyer
- March 28, 2020
- Phoenixville, PA
get all issues done before closing
Lennar responded:
Hi Saravanan, thank you for your feedback. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - i wont recommend lennar .
- Naga M.
- Verified HomeBuyer
- March 24, 2020
- Phoenixville, PA
i wont recommend lennar .very poor in customer service and fixing the issues build quality is very low stds
Lennar responded:
Thank you for taking the time to share your feedback with us and I'm sorry you aren't satisfied with your home building experience. Please share your detailed concerns with us, your contact information and home address by sending us an email to corporatecustomercare@lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worse builder and customer service ever!
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Phoenixville, PA
Unfinished work. Very bad customer service.
Lennar responded:
Thank you for sharing your feedback with us. Please email us at corporatecustomercare@lennar.com with any additional details or outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Horrible !
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Bensalem, PA
Horrible !!!
Lennar responded:
Thank you for your comment. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Would never buy from Lennar again
- Anonymous
- Verified HomeBuyer
- June 27, 2019
- West Chester, PA
Terrible at following up with issues; way too many problems with house due to poor work by contractors and lack of attention to detail. This is the first home I have owned and I did a lot of research before purchasing from Lennar. I am so disappointed. They rushed to have everything done so they could have us in the house by the end of their quarter. I am reminded daily of their sloppy workmanship and how they cut corners to be done on time. Terrible experience and I deeply regret my purchase. Just one example—we have had a roof leak since January and as of today, 6/26/19, the issue has still ...
Lennar responded:
We appreciate you sharing these comments about your experience. We are very sorry to hear about the workmanship in your home. If you will please send an email to us at corporatecustomercare@lennar.com with any outstanding issues, we will be happy to review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
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