Lennar Reviews in Charleston, SC

We have been lied to, misled, dismissed, and a few other negative experiences during our Lennar purchase and ownership. From the first problem with the closing date requested when making our offer through our first significant warranty claim, it has been problem after problem, and struggle after struggle. This is our third new home purchase, and I feel we are familiar with how this process should go. Lennar has been the worst experience of the three. No one seems to care and no one seems to be empowered to do the right thing, let alone resolve anything. Running out of places to turn for help, and this is just the start of our home ownership. ... More

Jason kept us updated continuously through build.

Karl the sales person was great. Can't say enough good things about him. John Proffitt mortgage person was great very informative. Both of these people made the home buying experience stress free. The only problem we have is responsiveness to warranty issues. This has been sub par

We had a Great experience from start to finish. Kasey found us the home we were looking for. Zach was great with the construction and Alison helped us get the financing. We love our home and would recommend to others.

Great experience! I love my dream home! I’ve always wanted a Lennar Home since 2012.

House looks great. Quality lacks in many aspects from poor electrical wiring, poor workmanship for ejecutivas outlets, poor workmanship for nailing especially in garage, painting lacks quality, and so on. Then to get things fixed you wait for several weeks, if they get fixed at all. You also get offered things in the community that never happen. Just don’t believe what Lennar states.

Quick, helpful, clean, organized, spacious

Overall, it seems to be used cheap materials. Especially the wood molding surfaces are very rough and quality is bad. Lennar service is responsive and handles request timely. I wish Lennar allow options to choose for floor, kitchen and carpet(2nd fl).

The floorplan is excellent and has everything I need. The quality of workmanship is okay but not exceptional. They have responded very well with any of my concerns or issues.

well the quality of home is good but NOT great hat carries Lennar and signifies name. also responsiveness towards issues report after moving is pathetic .

The Lennar sales rep that we had gave off "manager's son" vibes. He was never at work so we never met him and every time we called he was doing some not work related activity during work hours. He got extremely frustrated with us when we took a few extra hours to review the one-sided sales contract and then took as long as he please because he was "driving horses down to Georgia." No sensitivity to the fact that we had concerns and were first-time homebuyers. Every time he called our phone, I got nerves in my stomach because he always felt like the villain in our story. The inspection was a joke. The gentleman was very nice and patient throughout the walkthrough but he made a lot of promises and kept none. When we did the final walkthrough, the house basically looked exactly as it did before the initial walkthrough. He had a lot of excuses and a lot of "you could get that stain out if you sand it down" type suggestions. We were left with the unfortunate situation that a lot of buyers are left with where you either delay closing and your movers and all the other plans you have, or you accept the house even with all it's faults. I have heard of cabinets falling off the walls of neighbors and every contractor we have had come try to fix a gap in our screened-in porch says they can't do anything about it. So we have constant bugs in our screened-in porch. Also, every single rubbing up against the wall will leave mark much more profound than it should. The paint is SUPER low quality and it shows. They also have no intention of updating their closing documents. For example, they gave us a sheet that said they would be giving us a one-time paint and drywall coupon that we could cash in within the first year to take care of nail-pops and other things like that. When I reached out to the maintenance team to inquire about the coupon I did not receive yet, they said they were no longer honoring that coupon. Super disappointing and sketchy. They also do super sketchy things when it comes to HOA employment to try to keep control from the owners as long as possible. Buying from Lennar will never leave a good taste in your mouth. They are a large builder and you are just a speck on their earnings report and you will like such. I know sometimes you fall in love with a house and you just have to make moves but having gone through the experience, I recommend watches the video warnings online about Lennar and heeding them. They are terrible and impersonal as everyone says. ... More

We have worked with some good people. The response to a few of our concerns was faster than expected.

Found a house almost ready to move in. Able to finalize and close in two weeks.

After a year and a half in real estate limbo, I found Horizon! From contract to closing was a hectic month, but was smoothly orchestrated by the Lennar team. Most appreciative for al who had a part in ths journey!

Purchasing a home was easy and on time. Sales staff were very nice. Construction Manager was very knowledgeable and answered questions quickly

The home buyer process is great. The workmanship is not up to par. We just had to SAND and repaint the entire interior of the house. Scraping glue and tile mastic off the bath floors. I put in a request last week about the lawn, nothing but weeds, standing water problems in between the houses, erosion at the corner of the slab and no AC flow in the MBR closet. And, I haven’t had anyone contact me about those issues.

Good experience. I just wish there was more communication on status of process. Need better quality control of homes. Felt the need to inspect every week to make sure there weren't oversights. Without a third party inspection many issues would have occurred.

Our home buying experience was not stressful. We did a complete walk through a couple of weeks before closing and then a final check the morning before we closed. Any items that needed to be addressed after closing were handled in a very timely manner.

Isaiah always gets back to me ASAP!!

Quality of the home is great. Open floor plan with tons of windows for natural light. The high quality countertops and floorplan design is ideal for any new home buyer.

My experience has been overall positive and I’m happy with my home. I’ve had other builder experiences with past homes and Lennar has been above those. They strive to ensure you’re happy and I was impressed with my closing to an extent. They made some minor adjustments day of closing to my cabinet that was too low for my fridge. Several jobs were not completed in which I was promised completion after closing for which no one came back. For the most part, I’m satisfied with my purchase and going with Lennar as I’ve found the craftsmanship for my neighborhood was above others in the area. I purchased in Carnes Crossroads in Summerville, SC and the neighborhood stands out as one of the top locations for the area. My realtor did a great job helping me keep the contractor on schedule and ensuring most items were completed prior to closing. My recommendation would be not to fall to the peer pressure of closing with items left to do. They will drop you like a bad habit once you close so be ready for that. ... More

Very pleased with our house purchase from Lennar. The buying process was easy and straightforward. They don't let you customize anything really, but that's a good thing for me. There were several items brought up during the final walkthrough that were not fixed as requested (even though the construction manager tried to convince otherwise), but they have been worked on after the closing. Overall, I would recommend Lennar for others looking to buy a new construction.

My home buying experience was easy, and I love my home!

Very pleased and highly recommend neighborhood

Overall the homebuying was ok. The final walkthrough was a bit unorganized as there were some things that were not quality work and expected much more from buying a new build. I’ve had several other issues that I’ve had to submit warranty claims. They are responsive but it seems to be challenging to get the work done. Buyers just beware that it is not an overly smooth process.