Lennar Reviews in Charleston, SC

Andrew and his team did a great job with construction of our home. He was responsive to issues found, and had the quality of the home and happiness of the customer in mind at all times. Debbie and the sales team were great in helping us through the design process as well. Very good experience all around.

They were cool an helpful

I love my new house

Giving the Builder any concerns or questions is key to a pleasant experience

Overall a positive experience, we are very happy with our new home.

We are happy with our new home.

Very pleased overall. The selection and construction process were smooth. The communication with the sales consultant and construction manager was excellent. We were even able to meet with them additionally beyond the scheduled times. Any concerns and questions were answered promptly. The only items that required any follow up were minor issues related to the subcontractors not ensuring their details were completed before moving to the next job site. This required multiple service requests to correct the issues.

Patients

The entire staff was wonderful. The only thing that I had a problem with was the Mortgage company. I was ask to present multiple documents multiple times by different agents.

The staff is great. The quality of work by the contractors on the finish work (paint, baseboards, alignments, etc) was not up to par!

The house was not completed on the date it was first offered. Other houses next to us were started after ours and completed before ours while ours stood vacant without any workers for days. The quality of numerous items is subpar. The paint is very low quality and the attention to detail is very low. Not the quality of a professional painter. We moved in only to find the plumbing blocked up by the cleaning crews cloths. Had to have a plumber come and unplug the entire plumbing system after it backed up and no one responded until the next day! Seems that these houses are put together as quickly as possible without the use of quality professionals but the use of low cost low ability immigrants. Several of the appliances had to be secured further after we moved in as they were not completely installed before closing. These houses will be nice but it will take the fixing of numerous items. For the price we pay I feel these items all should be done and done with quality professionals not cheap laborers. ... More

Started out with their broker lender an agent ended up, finding my own on the side to get a better deal even with the incentives they were offering. Personally, I am very pleased that I got a private Inspector because there was a lot of serious issues that were overlooked at the construction inspection. Still dealing with issues after moving on a list that I have for my 11 month inspection, including drywall, not being properly done baseboards with cracks wood frames with big gases, and then siding not properly placed and lifts, and a strong wind. Inside the downstairs floor there is literally drywall squares all over the ceiling that we didn’t notice until we put proper lighting inside the house. ... More

The overall experience with Lennar was good, especially from the beginning with sales. The sales team was great, straightforward and professional. The Lennar mortgage team was also great to work with but I will say they treated someone else I know who purchased a first home in the beginner series with less concern and value thank they did us with a higher priced home. They should be no less important. As far as the home itself goes, I believe it might be lacking in quality materials and workmanship. Corners seem to have been cut to save money. We have only been in our house a month and a half and already have had two significant warranty issues - one due to poor workmanship and it took 4 visits and 3 weeks to correct. Communication on that was terrible as Lennar couldn’t seem to figure out which sub should address and correct the problem. The second issue seems to be a manufacturer defect and possibly low quality materials but it poses a safety hazard to my family and needs to be corrected ASAP. So far, I am still waiting. I am also coming from a house that was very solidly built with a high degree of workmanship and high quality materials so it’s hard not to compare. I do love the floor plan we chose with Lennar. It could not be more perfect . I do hope my home will prove itself to be of good quality over the years and I hope Lennar proves themselves to be a quality builder in the long run. ... More

Our Sales Representative was awesome. He was thorough, patient, and responsive. We looked at a mortgage loan, and our mortgage Representative was also outstanding. The process can seem annoying at times, but understandable. The home build has not been as stellar, and somewhat disappointing. Mudding, caulking, and paint priming has been the source of frustration. Cabinetry quality is satisfactory, at best. Still moving in.

The work I asked to have corrected on my house was not done. It was painted over and that was how they corrected it. Please don't schedule final inspection 2vhours before closing.

From the sales associate to the loan officer everything went smoothly and met my expectations.

Get your own real estate agent, don’t just use the provided Lennar agent. Our agent was able to ask questions and provide information that we never would have thought of. Lennar is like any big business, they’re looking out for themselves. The Lennar agent didn’t even come to our closing. We l’ve had plumbing issues due to a pipe that was damaged prior to our purchase and 2 out of 3 of Lennar’s warranty people haven’t all been great to work with. It just depends on who you get. The houses are nice, as is our neighborhood, but you need to make sure your stay on top of things.

Generally good. There was a lot of attention leading up to the purchase but after that not so much. The workmanship and attention to detail is ok. The team could do better with quality control. Lots of little details missed. For instance there are pencil marks on nearly every corner and on the floor where trim work meets. A drawer front in the kitchen was damaged and JD said he would replace it- that has been nearly 2 months ago, shower glass has flaws that should have been pickup by the build team and replaced. Again I feel it has been all about getting the house closed.

We are mostly happy with our new home. We have been disappointed in some of the low quality of the final workmanship of the home. Doors that have huge gaps on the sides or rub against the frame. Poor job of caulking. Stains on the countertops. Baseboards that are not tight. Walls that are not square. All things that we were not able to notice at the time of the final walkthrough. Things that as you live in a home, you find over a period of time. Generally speaking though, we are overall pleased with what we got.

My construction manager Matty, did a good job with our walk through and touching up / repairing anything. Replaced my grass after an army worm infestation, the only criticism I have is that some the remains sod after replacing the dead patches; there were still some sod patches that had partially dead grass.

The open floor plans are great , but there is no consideration of any power outlets on the floor for table lights or anything else for the couch in the middle of floor. All outlets are along the wall so if you have electric couch features you’ll need to run a line across the floor. Other wise there is plenty of bright lighting led lights in the ceilings all over. They seem to use good materials for the most part. Not sure how great the craftsmanship is due to the amount of homes they are building so fast. Attention to quality could be better. Issues are passable, but could easily have looked better if a little concern and an extra minute might have been taken. Overall a nice floor plan and a pretty good package for the money. Lennar has it down to a well thought out plan when it comes to mass building houses since they’ve been doing it so long. A little frustrating trying to get some issues ironed out when the construction manager told you one thing and a month later nothing has been done and you can’t get a hold of him anymore. With a bit more effort you may have to track someone down at the office to hopefully address the issue. All this is probably typical of new home buying, too bad it is. Still to say, it’s a good product and a pretty good deal. I would recommend anyone to take the opportunity to look at Lennar homes as an option when buying a home. ... More

Listen, Lennar gets a lot of crap, but honestly it just is what it is. They crank out homes and source the most affordable materials they can within code for your State, County, City and then they offer you a home at some of the best price per square foot you’re going to find. When you pay bottom dollar for your home, you can’t expect everything to be top dollar quality. You just have to accept what you’re buying when you buy it and do everything you can to make sure your home is inspected a couple of times within your 12 month warranty. I’ve bought two Lennar homes and haven’t regretted either purchase. Customer service has been kind to me, because I’ve been kind to them. Everything I’ve addressed with Lennar has been taken seriously and they’ve come out to look at the issues promptly. Hope this helps. ... More

Overall, it was an OK. Experience would’ve liked to a couple of more home choices and to have a screened in patio, which I see they are doing on all the homes that they are building now and the ones that were previously built. I talked to several people, and they all have screened only a couple had to put them in themselves And the street specially in South Carolina with all the bugs

Sales rep, lending team and customer service people were great. Could use better insulation so you don't hear everything outside while you're inside

The workers didn’t seem very concern about building the house. It had lots of issues.