Lennar Reviews in Charleston, SC

Sales was great and construction manager terrific The customer service review tbd

Purchasing a new home from Lennar was a very easy experience. My new home is beautiful. Once I moved into my new house, I found so many problems. I have had light fixtures falling out on the ceiling, the paint on the doors coming off, a cabinet door falling off, and many other problems. I do have to give Lennar credit for addressing these problems. If you have a problem, you report it to Lennar through a website. It is like filling out a ticket for your problem. You then schedule a virtual visit. Then the problem is addressed. Yes, this is a way to track the problems you have but it is a tedious process. Lennar does fix the problems but it takes so much time to get them fixed. I wish I could just report it to my Lennar consultant and let them handle it. Even though I have found so many issues with my new house, I love the home and where I live. ... More

Globs of cement all over garage floor. Globs o f cement between garage floor and beginning of driveway and a 2 inch height difference between garage floor and driveway leading to myself and guests tripping (very dangerous). Hardware missing on door lock to back porch. Masterbath shower drain corroded with tile red and white plaster :(totally unsightly). Cement splattered all over trim of outside garage door and all along front of garage where floor meets driveway, etc. One thumbs up nice quality kitchen appliances.

Bad bad bad. Issues with cement and grading of property. I can’t even walk between my house and neighbors. I lost a sneaker in the mud and lawn mower gets stuck. This was brought up at the last walkthrough and said it would be addressed. Never was and now it might cost me thousands to make right. I have 8 kids that are all adults and home buying. I have told them all to look elsewhere

This is my second Lennar home and this experience is nothing like my first experience. There was and has been poor communication between us and Lennar for the entire process. This includes warranty people and construction managers. I have been living in my house for over a month and the landscape is still not completed. There is always an excuse for why it’s not completed. We send emails that go unanswered and seems like everyone is always pointing the finger at someone else. They make it where you can’t walk away but if I could have walked away from this house I would have. The market will take care of us in the end and it will end up being a good investment but I will NEVER buy a Lennar home again after this experience ... More

Our project manager Kevin was very responsive.

My experience with Lennar has been quick and smooth. We closed pretty quick and everything still didn’t feel rushed at all. Once I moved in the minor issues we did have our home Customer care rep always helped out and reached out quickly as possible. Overall experience has been good.

The end result is a beautiful home! My two issues: the sales agent, Julia was very arrogant and condescending! This is the 6th house I’ve purchased and not new at this! She demanded I select a lot that I didn’t want as “there are 10 other people waiting to purchase each model!” Also, when a model depicts an open bannister railing, I shouldn’t view my finished house and be told that there is a wall instead and that this was an option but you can’t have ANY options!! This was not explained-we we’re rushed and treated unprofessionally! Treating home buyers with courtesy and respect goes a long way and Lennar missed the mark on this one! ... More

The experience was great. They worked with us and we oversaw every step. I could not buy resale without bidding wars. So new home was the way to go. We had a few hiccups after close but all issues have been resolved

They rushed at the last min and many thing like the mail has been a inconvenience.

The whole experience could have been better. Everything from the time my Earnest money was taken to the quality of the finished product.

The easiest/best part was interaction with the construction manager Justin. He communicated if there were delays or issues that arose.

Our construction manager, Eric, was the best! He was always available to answer questions. He was very professional and on point with his work. He always handled everything with a smile and his tone never changed for the worse. He is an excellent CM and because of him, I would buy a Lennar home again! He delivers what he promises and on time! He even went the extra mile on closing and after closing to ensure we were set with our purchase. Hire Eric again for your next project!!!

This is the 3rd New home I’ve purchased in the past 20 years. As a Military Veteran this was by far the worst attention to detail home I have owned. Wall outlets not all equal, carpets were dirty and full of saw dust. Professional cleaning not done. Walls have curves, windows not equal widths, air vents not in an enclosed bathroom, no air vent at the top of stairs where there’s a window. Pretty much these construction managers are slapping these homes together and not ensuring every detail is correct. For a $500K home, I expected better. Definitely not my forever home. Will look to a new builder when that time comes. ... More

Purchased our brand new Lennar home 2 months ago. Our new home is beautiful & exactly what we were hoping for until….. After being in the home for a week we noticed the A/C was having issues keeping The house cool. After several warranty calls/visits the issue is still not resolved. Hoping we will come to some kind of resolution soon.

Would not buy from them again. Lots of things wrong, from windows that won’t open to gaps in the crown mounding. Not to mention the closing was delayed 5 weeks due to forgotten steps with the city. Made my first home-buying experience very upsetting.

Not at all happy at the moment with Lennar!! Hopefully , the issues with our home purchase , which are many are resolved in a reasonable amount of time..

I have smoke alarms constantly going off. I need someone to address this asap! I have reached out to the contractor with no help!

Stay on top of things, that you see wrong. Get a home inspector for pre drywall and final inspection. I have doors the stick because of the way they painted and hung the door. Over 6 door that are coming apart and peeling..I am disappointed quality of a over half a million home…

The quality of work from the trades is horrible. It’s a shame there are so many issues with homes at this price point. The emphasis seems to be on closing homes, and correcting the issues afterwards, rather than staying on top of issues during the home building process.

Gina was very helpful, thorough and proactive in guiding us through the home purchase. John, our builder, did a great job getting the house completed on schedule and giving us a warm welcome and thorough walk through on the closing day.

Our salesman, Paul C. was great. Our builder Darrel M. could have been MUCH more responsive and more communicative.

Do not buy with this builder. All they care about is money and not the customer. My realtor even said this is the worst builder she has ever dealt with and will not recommend this builder to any of her clients ever again.

Love our home but the workmanship and attention to detail is not good especially for the price we paid. Totally feel taken advantage of and Lennar has not been responsive at all. Our construction manager did not do a great job and was MIA with most of all of our problems during the process. Again, beautiful home but not a great experience at all.

Everything started off great then as it got closer to our home being finish built. No one communicated issues to us and little things that needed to be done were never finished. Got a lot of fast talk but no completion.