Lennar Reviews in Charleston, SC

We love the design of our house. We have been in our house for several month and have noticed a lot of things that were not up to a great standard.

Make sure you do a thorough walk through. Have all items done before you close

The quality of workmanship exhibited by the "trades" who worked on our home was NOT of a level I expected from a company like Lennar. There did not appear to be adequate/consistent on site supervision/control by the subcontractors utilized in the construction process. While there was a Lennar representative tasked with overseeing the various phases of construction; it appears he had little or no authority to enforce the correction of any discrepancies identified during his site inspections. Our closing was delayed by over a week due to the lack of attention on the part of a sub to a MAJOR problem which had been identified and documented by the Lennar representative well in advance of the expected date. ... More

Nice home, but many issues and no response on the issues. Still waiting for the back door lock to be repaired. Not very safe without it! And can still see outside front door when closed

Make sure you have a Realtor BEFORE visiting model homes!!

Quality of materials and workmanship is subpar. There seems little quality control at all stages of the building process. The subcontractors did a poor job and no one called them on it or made them fix it before closing. The closing punch list disappeared after closing day. For example…..Driveway (cement) is two toned because they cracked it and just patched it. Our walkway (cement) is all spotted because they poured it in heavy rain. Now Lennar says it’s not under warranty immediately after closing. We ran two months behind schedule. That is consistent throughout our neighborhood. Other builders in the neighborhood did not have these issues. The lack of choices is frustrating and Lennar’s favorite word is NO. It appears Lennar can not provide what a customer really wants at this $800k-1 million dollar price point. Or meet customers quality expectations at this price point. They’re just taking advantage of a strong sellers market in our area. They’re idea is “take it or leave it” because we can sell it to someone else. ... More

If you want a quick build with tons of issues and half butt work? Go with Lennar! Fit and finish is embarrassingly bad. Having Lennar fix the grout in the master because the workers stained it with moody shoes. At first they weren’t going to fix but thank God for the amazing people in warrenty. That’s about all that’s good with Lennar is their warranty department. Guess they needed a good one with all the issues they have. Walls aren’t straight, base boards are wavy and/or chipped with paint just put over top, paint everywhere on everything. Looks like a Jackson Pollock painting until I had to clean it. Floors can’t let water stand because the seams will swell (cheap), interior doors are all splitting on the sides, appliances...guess what? Cheap as cheap gets. Had to have them come blow more insulation above a 2nd floor room because it literally had none! Framing lumber used is #2 lumber (cheap). I would ask the builder questions as to why the rafters were crooked, he would literally shrug his shoulders and not respond. Weird response from the guy who’s building my home possibly? 0/10 would not buy again or recommend. I will be moving out of this house before 10 years because I know this house will have structural issues. First big hurricane we get, house may not be here. Take some pride in your work Lennar! If you do the right thing the first time you won’t have to come fix the errors. Again probably why they have good warranty department. ... More

Would like to have seen better material in the trim work and carpeting and better quality with the drywall. Also, they're is 0 flexibility when you come into an on process home.

I have been lied to by almost everyone associated with Lennar. Starting with Lennar Mortgage to the new construction manager at the 3 final house walkthroughs. Promises made promises broken. Even the warranty process where cases are closed when parts on order take longer than Lennar likes. And another created when work scheduled and closed again when work not completed. Only to be resubmitted again and again. Who are you fooling? Not me. Lennar get your act together.

The overall quality of the workmanship and warranty repairs are a joke. Dealing with the constant repairs and all too familiar "no call no shows" are a full time job. I've lost count of the number of repair tickets I submitted and I've burned through all of my vacation time rescheduling appointments because it is almost guaranteed that there's going to be a no show. I regret this purchase and I will never purchase another Lennar.

Let’s start off with the good. Jennifer in the sales team, was great to work with. Everything else has not been a good experience. The craftsmanship of the house is not of the quality you would expect from Lennar or any home builder. There are so many issues with the home. Once we submit a ticket the team try and take the easy way out of fixing the problem and then it looks worse than it did originally. The team have to fix it numerous times and it fix is not of the quality you would want for a brand new home. Another issue is the lack of responsiveness to getting open tickets done. We have opened tickets do to poor craftsmanship and sometimes they will close them without fixing them. I would not recommend Lennar as a home builder. ... More

We was lennar mortgage and it was the worst experience we had buying a home. Our saleswoman was great. Our foreman was awesome House was built great

All-in all i think I got good value.. the quality seems decent for the price though its only been a few months I have had no issues. The only upsetting part of the transaction was that it was made clear my closing date was set in stone and could not be changed (i asked to move it up even 3 days and was ignored). On the day of closing it seemed nobody knew i was closing. I reached out to my realtor a few days prior as i'd heard nothing and she didnt respond. I sent a frustrated email the day before closing because I hadn't heard a thing and finally got a response that was quick and impersonal - check your welcome email basically. The day of closing I asked Lennar who was doing my walkthrough and it seemed they forgot again I was supposed to walk through the home to confirm all the repairs had been made before I signed papers. Someone rushed over 1 hour before i signed and did a very quick rushed tour of the house. I noticed other neighbors had signs hanging on their garage with their names saying welcome to the neighborhood. I got nothing. In fact a few days later my sales person drove by and parked just outside my driveway and wouldnt even look at me when I attempted to wave or say hi. Very rude honestly.. I didnt feel very good about the whole process after I had been forgotten the day of closing and it was Lennar that insisted I close on that day without any alterations. I think if I didnt start sending a ton of emails and calls the day before I never would have closed. The worst part is! i found out the day before closing my street didnt have internet and there was no timeframe for when we would. It took over a month after closing to get internet. Who in this day and age can survive with no internet in their home? And to not even mention this untli day before closing!! ... More

Overall rushed, sell sell sell.a lot of feeling of false caring.

The builders were great, the mortgage people were great but the initial sales rep, Andy, was a pain to work with making the overall experience terrible. I had to run down answers to my questions on the status of my house/lot several times and when questioning what the hold up was I was only ever told no updates. For a first time home buying experience it was pretty terrible.

It’s a new never lived in home

When Lennar contractor pour the foundation for our house they didn’t level the foundation foundation therefore when the flooring was put in there were low and high spots throughout the house. Even though they removed the flooring and removed Natalie’s it again but they could not get it right. Our furniture throughout the house are not level. The light switches in the bathrooms were installed behind the door when you walk in the dark you have to open the door all the way and look for the wall switch.

Overall, construction choices feel slapped together with no fore-thought on the completed project. Lower quality trim shows areas that should have been sanded smooth prior to painting. Have had an issue in my yard since day one, and have been tossed between HOA and Lennar for resolution. I had high hopes for this next chapter in my life.

Signed on the dotted line, lined up our own mortgage lender and attorney...poof...there went the customer service for Lennar's Sales Team member, Lori. No longer answered emails, didn't tell us how to get vital information regarding our home (mailbox keys, HOA info/login, etc). As soon as you use anyone but their title, mortgage or lawyers, you're dead to them & good luck. Make sure you do an independent inspection of your home prior to move in. Lennar will tell you they have an "independent" inspection but don't believe them. We found 3 code violations and multiple issues with our house, including water damage after their inspection was already completed. Post inspection and since moving in, we've found whole sheets of drywall that weren't properly nailed in place, unsealed tile, uneven and missing flooring/carpet, uneven doorways and doors that don't close properly/are cut incorrectly. The list goes on daily. The only saving grace thus far has been the warranty department. We've had two positive experiences with having major things fixed & if it wasn't for that, I would regret buying this house entirely. Expect to replace pretty much anything builder grade within the first year or so and you'll be much more in tune with the reality of a Lennar home. ... More

My loan officer was great, he was their every step of the way. After the sale John reached out and checked on me. Jessy was good during the walk thru but became unresponsive after the sale was final. I did not like the fact that the house I had a contract on was still been used for site tours. No walkway in the front of the house, you must walk in the grass rain or shine to get to your front door No gutters on the house bummer. The grass was installed in the winter you have more dirt than grass present day I have all weeds. I was given a water hose for irrigation. We are in 2025, and you did not offer a smart home package ? No walking path from garage to the house, inside garage unfinished. Closing was a really bad experience; construction was going on I could not hear the attorney I have to keep asking questions as he keep repeating himself. I love the house however I fell in love the first time I walked into the model, the stairwell and the big Island take the show. Ammie the sales professional did her job by getting me interested in the house welcoming me taking me on tours connecting me with John and then she was off to the next one. I was moving from and did not have a lot of time to house hunt, Lennar was the only company that hah inventory. Anyway, this feedback will not change anything I am sure it will just go to the junk mail anyway thank you all and good luck. ... More

Like used car salesman, they fast talk you to look over and past their work. The cm had no integrity and did not stand by his word. The Sheetrock was poorly done throughout the entire house and even after a month of work still not right.

Do not use Lennar mortgage. Maybe it was just my loan officer but phone calls weren’t returned. Emails not answered and I was told I was getting money back at closing. Then I wasn’t. Then I was. I was told to put 10% down but it turned out it should only have been 5%. Then I was told PMI had to have insurance on it in order to get it cancelled if I paid it off early. Then I was charged $7000 for it. Go to any other lender. Not lennar lending.

The Good: Lennar is a quick builder. The Bad: The home quality is not the best. There are some things done great, like the master bath and the gourmet kitchen. However a gourmet kitchen consist of a gas range top and a stainless exhaust hold. And the gas top was left unmounted and slid around the first time we cooked on it. Had to have that fixed properly. Understand these are spec homes with a 40 day start to finish turnaround. As you can imagine, this is a quantity over quality home build. Make sure you order your own home inspection prior to your first walkthrough before closing. It’s $500 well spent. Lennar will not tell you what is not correct in your brand new home. If you don’t see it or point it out, Lennar will gladly sell it to you just the way it is. Broken or poor quality. They will gladly sell you a poorly built home. You will have to pay extra to have your garage painted after you move in. That’s not optional. You will have to install your own towel and toilet paper hardware in the bathrooms after you move in. Lennar doesn’t supply those either. And no mention of that when purchasing. A first for me. The drywall finish and wood trim craftsmanship is terrible. We found lots of areas that needed repaired during our walkthrough before closing. The Lennar project manager for our home walked through our home for four hours and taped the areas of repair or replacement. After moving in we realized that the tape had only been removed and most of the repairs were not fixed by the day of closing. So we have had three rounds of repairs after we’ve moved in and still ongoing. Pre home inspection revealed the attic insulation had areas with 4” of insulation. Had to have contractors come back to spray more insulation. The concrete finish in our garage is horrible. Lots of divots, lumps, gravel is almost sticking through the finish. Lots of cracks in the floor. Crack across the main foundation footer at the garage door entry. The sidewalk your door is the same. Terrible concrete finish. And they broomed the finish different directions on the same sidewalk. The master bathroom shower tile had lots of areas with no grout. Lennar sent someone to fix. The halfway did it and left smeared grout all over the tile. Had to go back and wipe everything down before it hardened. Back patio concrete was not finished at the screen door and there was large opening along bottom of door. Lennar sent someone to fix. The basically took cement and filled the gaps. Now the concrete looks patched and poor quality. The bottom of the screened porch where it meets the side of the house had about a 1” x 4” gap that was left open for snakes and bugs to access the screen porch area. Just terrible quality. The dormer window glass over the front porch was left broken. Had to have someone replace that. Pay attention to the electric, light switches and electrical outlets. They are placed in the most odd places. Some light switches in our home were place 2 feet from the door. You have to feel around in the dark to find them. The electrical plugins are randomly spaced on the walls. About one per wall regardless of wall length. So not very user friendly to use if you want to conceal electrical chords. There are 6 lights in the kitchen operating from one light switch. Lennar is installing the absolute bare minimum switches and electrical outlets. When you open the electrical breaker box, you will notice there’s are more blank spaces than used spaces. That’s because they installed bare minimum electrical devices. The 11’ x 17’ screened porch had one electrical outlet. Horrible design. Ceiling lights are minimal. One 4” glad LED in all rooms except kitchen. The living room has one 4” LED in the middle. The lights over the kitchen island are not spaced evenly. So you can’t change out the 4” LED to a nice pendent light unless you have the lights relocated. I think the minimum lighting is installed so you can’t see all the horrible craftsmanship during your walkthrough. The heat pump piping is installed in the master bedroom wall and the pump outside the window. As you can imagine, it is loud and the pipes vibrate in the wall. Absolutely horrible design and location. You will hear the noise as long as you live in your new home. And Lennar will not allow any change to the plans or equipment location when building. The walls and ceilings are all one paint color. Gray. That’s all you get. Both garage doors had to be readjusted to close gaps. My advice, don’t mug a Lennar home. If you do, get a home inspection before you close. Ask to see the building plans and make sure everything is where is should be. Be prepared to spend alot of extra money after you move in to upgrade all of the lights, paint, and else upgrades to make your home how a normal good quality home would be built. Be prepared to settle for less in a home, and to pay more for less. Personally, I would never recommend buying a Lennar home after our experience this year September 12, 2024 up until today November 14, 2024. If I could sell and move without the burdens, would do so today. Do your homework for different builders and compare quality on the quality and craftsmanship between builders. Read reviews and assume you might be the next buyer to experience the nightmares. ... More

Seems like sales was not interested in our needs; just getting homes off the books. If we were told that they were having a sales event in July, we would have waited. We wanted the Waverly & got the largest home we could afford, the Osprey. We didn't know some of the larger homes may have a bonus room upstairs; didn't know that the there were more homes available other than the models. Would have liked to have brought our pool table, but sold because no room in Osprey. Sales person said when we do a Reverse to Purchase, would only have to put down half as much...LIE...ended up having to put down more. Wasn't told that A/C unit would be in back & outside our bedroom; the models show on the side. Back-flo is right next to it. With the small yards this takes away from our outdoor space. With Capital Gains, we can't move for 2 years. Seems like Lennar doesn't care about the homeowner's quality of life Very disappointed. We have neighbors that feel the same way. ... More

Sod was laid dominant at the time. Once growth began weeds popped up. I was told nothing could be done. Also the sod was supposed to be rolled and two after close still not done . When the lawn service cuts they are making ruts and tearing up loss sod. Ruining the lawn!!