Lennar Reviews in Charleston, SC

We love the home despite the fact that we are still having to deal with punch list issues prior to closing now that we’ve been in the home for 4 months. The Lennar agent our realtor worked with was not trustworthy come to find out on things we were told early on when we decided to buy. Lennar management is horrible! I wouldn’t ever seek out to work with this builder ever again.

Experienced numerous problems from purchase to closing. Did not receive things we were told were included in house. Couldn't even get in house for a couple of days after closing. Still unresolved problems. Overall was not a good experience.

Poor materials used and sloppy craftsmanship.

Bought from across the country wasn’t able to be there along the way. A lot of qc issues from slanted walls, terrible paint, non existent cleanup. Pretty disappointed with the build compared to 2 others we have built

Monitor the work throughout the process. Many of the trades do subpar work and the construction manager failed to do to his job. If you can be here everyday to check on the progress than you might be ok. If you're forced to rely on the construction manager...well good luck.

Lennar personnel promised to resolve quality/warranty issue within 30 days of closing on our house on 30 September 2019. After delays, and in some cases, multiple attempts by Lennar appointed technicians, we still have lingering issues with exterior doors. We also submitted a Lennar warranty ticket on a cracked countertop in our master bathroom that still is not resolved. The exterior doors have had added added in various places around each door that look terrible and have not solved the door sealing issues. The exterior door seals need to be replaced with new seals that reliably seal the doors and look aesthetically Correct. ... More

Lennar’s house plans are very well done for modern living. Materials are as advertised. Home care warranty is practically worthless. And their people can be spiteful if you get upset with their poor service.

We've had nothing but problems since the day of closing when we walked in for final review and none of the issues had been corrected. I could give a whole list of issues and problems that almost 5 months in we are still trying to get taken care of. Seems like every time we get one resolved, another issue shows up. I wouldn't recommend them.

I was very disappointed in Lennar and the quality of work done at our house. Counter tops not finished (sealed), no ceiling fans, no gutters, landscaping was done cheap and the soil is not compacted so it holds water. Have called in 9 warranty issues in the first month. AC unit is undersized and will barely cool the house. We would have chose a different builder if we knew this is what Lennar produces. Do Not recommend buying a Lennar home if you can help it.

I have sent numerous emails and made several phone calls in regards to registering my equipment. No response

Lennar seriously needs to look at there home buying process from the bottom up. Sales people need to know more about the product their selling, I had an independent inspection done of the newly constructed house many incompleted items, a lot code related. Some where corrected then PM said he would correct remaining issues himself after settlement. Off the record never seen PM since. If this is the way Lennar does business it’s no surprise the sued all the time. There the reason production builders get a bad reputation. If Lennars PM (Lou) dot return as promised to finish my unfinished punch list then I might join the rest of the public taken legal action not only to Lennar but privately against the PM ... More

Beware of purchasing a home through Lennar. Unfortunately, the project manager does not manage their jobs. Contractors are getting away with crooked walls, drainage issues, poor workmanship, grading issues, etc. They will make excuses and not fix them. The project manager may even get in your face and try to threaten you. Poor purchasing experience! I will never purchase another Lennar home!

Quality of workmanship is very bad

My husband and I had been sharing our concerns to the building team and even the Lennar Realtor . Closing date several items were still not complete and the house was not even power washed. the upstairs porch was dirty. Until now they kept saying they are coming to address this issues and had not been here yet. We closed in April

Buying a Lennar home has been a disappointing experience. Promises of what repairs and fixes will take place prior to closing have not fully materialized. Additional builder fee added to closing costs. No real reason but additional profit just because they can do it in this environment. Front line customer support, lazy and arrogant.

Extremely frustrating process with follow up items on punch list items. Significant issues found before closing and was pushed to close and was told items would be completed but are still not and we’ve been in the house for nearly 60 days. Poor quality of work, was clearly rushed to complete. Price was significantly dropped before closing otherwise would not have purchased the home at the original list price. Extremely happy with the location and neighborhood.

I have many outstanding items on my punch list--such as my deadbolts don't work. a cabinet door is damaged, poor shelving has left holes in the wall and the subs they want to send out only work Monday-Friday from 8-4 and are totally impossible to book. It is a nightmare. I took the day off work and the folks came to fix the deadbolts and they brought the wrong equipment-- meaning I have take another day off work with no consideration of my time and danger in living in a house with inoperable dead bolts. Do not sign the closing papers until everything is fixed. They DO NOT uphold their warranty. ... More

Stay on top of things, that you see wrong. Get a home inspector for pre drywall and final inspection. I have doors the stick because of the way they painted and hung the door. Over 6 door that are coming apart and peeling..I am disappointed quality of a over half a million home…

Love our home but the workmanship and attention to detail is not good especially for the price we paid. Totally feel taken advantage of and Lennar has not been responsive at all. Our construction manager did not do a great job and was MIA with most of all of our problems during the process. Again, beautiful home but not a great experience at all.

We closed a month late (weren't told till the day we were supposed to close by the builder). I get that happens. Didn't have a pre-close walkthrough. No closing celebration. Closed with an open punchlist of items that STILL aren't fixed and it's been more than two months. Had multiple conversations with multiple people and constantly getting the run around. If everything was done right, we would LOVE the house. But the quality (or lack of) shows through in just about everything

We had issues right before closing and ended up delaying it. We have continued to have issues with the house. We love the location and house layout though.

The Sales team was excellent throughout the process and even after we closed on our home. The quality of the build as well as the communication from the project manager left a lot to be desired. The change in timeline was not communicated and we are still waiting for items to be completed. We still have blue tape on items that were not repaired from the initial walkthrough.

When you’re spending this much money on a brand new home, you don’t expect to have to do 2-3 months of repairs right when you move in, but that’s what had happened with us, even though we have been discussing these issues, and bringing up issues as the house was being built. Not only was our home delayed and not done correctly, the craftsmanship was HORRIBLE, and no one showed up to our closing. Lennar did not follow their own schedule that they sent us for closing, did not communicate when they didn’t show up for their own set appointments, warranty never spoke to us, even after rescheduling twice. When we brought up issues after having our lawyer finally complete the move, they pushed us off to warranty, who had been ripping our brand new home apart, trying to fix the garbage work that’s been done through the home. They seem totally overwhelmed with the amount of work that it is taking just to bring the home up to Lennar standards, and don’t have warranty crews that have the know how to fix these issues. Some of the things we have had to fix are cracked tub, massive bubbles in the wall-ceiling joints, 6 screws sticking out of the carpet (that sliced my daughters foot wide open), the carpet has been ripped up and never reattached or replaced, the front door had a huge gap underneath it, they have redone the master toilet room 3 times because the framing was so bad and was also missing a window (!!), the kitchen faucet was not ever attached correctly so it spins around, attic access in the attic never had a cover, bathroom plumbing not to code and leaked, bathroom vanity was completely smashed in the back near the plumbing (they didn’t cut out a hole they just took a hammer and smashed a hole so that the incorrect plumbing could come through), concrete is stained in weird crazy patterns on every piece (porch, sidewalks, driveway, back patio), and believe it or not the list goes on and on with the horrible sheetrock job, all of the ceiling joints ripple throughout the house, the nail pops, the handrails had to be replaced because they were digging into the walls and not flush, every outlet was so loose and crooked that you couldn’t plug things in, doorknobs were loose and several doors wouldn’t even latch because they were hung incorrectly. It has truly been a disaster moving in to a house with such horrible craftsmanship. Our contractor didn’t know what he was doing, when we would try to discuss anything with him he would just say what he thought we wanted to hear, and then do nothing. I feel that warranty has done their best to try to rectify the situation, she has been working hard and really is the ONLY person that I feel has had our backs. Everyone else seems to act like we the homeowners are causing them stress and headache, but it is not us the homeowners that built this mess. And we paid a lot of money for a brand new home, we simply want it up to the Lennar standard. ... More

Document everything with Lennar. Communication through email or text message so you have something in writing. Only reason there are two stars is because my realtor was awesome and the Builder Rusty is absolutely amazing.

Do not close unless home is “complete” correctly. We had a “punch list” of over twenty items not complete at closing and here now 4months later still many things not complete. Get a home inspection.