Lennar Reviews in Charleston, SC

Would not recommend. Everything Included is a lie. Never getting a Lennar again.

Avoid Lennar. The house is still a construction zone 5 months after closing and follow up has been terrible. I will never buy another Lennar home.

Our experience hasn’t been exceptional; however it has been a learning experience.

The steps leading up to closing were great. The staff was engaged and responsive. Since closing, I have had several quality control issues with the home that have not been fixed despite being raised to Lennar for resolution. I think there is a clear gap in how they deliver continuous support after closing and it leaves a bad mark on the experience. The subcontractor interaction does not feel properly managed by lennar and becomes an almost home owner responsibility to manage the subcontractors. There has been high turnover in our after closing lennar support staff that may play a part but that should be handled better by lennar so the homebuyer doesn’t pay the price. The people at lennar have been very nice and are trying to be helpful but the larger processes at play seem to be broken in post purchase support. There isn’t even a way to see the status of requests without calling a lennar rep. This feels like a service desk 101 feature to allow the user to see their status. ... More

Lennar was up front about everything and staff was friendly as well as helpful. Made our buying experience easy.

customer service rep is great

Take more time with home technology review..

The sales agent Kim was awesome, along with Andrew the builder and Michelle with follow up items post build. Great experience all around, and I am happy with the smart home features that were included in the build.

Rusty has been great he has gone above and beyond to try to get issues fixed. But the rest of the people that work for Lennar are just there for a check.

Our home is beautiful and I'm grateful to be here. Having said that, there is some inflexibility with the company in general. Despite an 11-month timeframe between contract signing and closing, we weren't allowed to add a bathtub when we asked just a few weeks after signing. We had a leak due to anchors for closet shelves being screwed into the stack (drain line from upstairs) that required floor and sheetrock removal. HVAC wasn't quite right and has required a few visits. Tile is in place, but the grout is weird and nothing is exactly level. I suspect our other issues are common with any large, mass-scale builder...a fix requires one crew for removal, a second crew for a fix, a third crew for replacement, a fourth crew for painting.... I suspect slightly less detail-oriented folks would have fewer complaints, but I'm grateful every month for the 1-year warranty and the ability to submit punchlist items. ... More

I would never use the Lennar mortgage company again! Everything else, quality of the build, employees, supervisors, construction workers, missy and Jenny in the showroom office ALL of them have been 5 star all the way!

Andrew and his team did a great job with construction of our home. He was responsive to issues found, and had the quality of the home and happiness of the customer in mind at all times. Debbie and the sales team were great in helping us through the design process as well. Very good experience all around.

We love the design of our house. We have been in our house for several month and have noticed a lot of things that were not up to a great standard.

Our project manager was great to work with and very helpful since we were moving in from out of state. The warranty team has been a challenge to work with. They are very dissmissive and will not answer your questions directly.

Document everything with Lennar. Communication through email or text message so you have something in writing. Only reason there are two stars is because my realtor was awesome and the Builder Rusty is absolutely amazing.

By the book and responsive to questions.

Was horrible and won’t ever buy another Lennar home

Make sure you do a thorough walk through. Have all items done before you close

They were cool an helpful

We love the house. We could not have asked to work with better people!

The sales process was good. The inspection, home preparedness, and construction issues, I would give an F.

I love my new house

After being closed for 5 months, one of our bathrooms still is not functional. The diverter valve which controls the flow of water between the tub and shower head was installed upside down which causes water to flow from both the shower head and tub faucet simultaneously. Weather stripping is still missing on the rear door (it was never installed). The list goes on and on. I would never recommend Lennar as a builder and would certainly never recommend using their mortgage service.

I had a great experience with the Lennar Team. The agents were very knowledgeable, professional and patient. All transactions were done in a timely matter without any complications.

The commercial grade paint on the interior looks nice, but is if poor quality. The walls scuff terribly, the paint is already wearing off on the trim and doors.