Lennar Reviews in Charleston, SC

Absolute horrible experience from beginning with our sales person to the very end. They have no ethics and do not follow true building codes. Sakes people tell you lies, the floor plan is 3rd grade pictures, craftsmanship of the house is beyond low grade, project managers aren’t even licensed builders which is why so many issues occur. No follow up from top to bottom. I closed in September and have 3 page punch list that has taken forever. I’ve had to have outside vendors come in. 48 outlets on 2 breakers isn’t even electrical code despite them trying to convince you it is. I can go on forever with all of the issues that have and are occurring. Lennar doesn’t care so avoid buying a Lennar home. I will continue to advocate this message on every social media platform until this corruption is exposed. ... More

Horrific! Nothing about Lennar says professionalism. Poor craftsmanship and poor customer service. Our new home has more issues than a fifty year old home. We basically had to do our CM’s job because he didn’t. Even the closing was a joke! What should have been a happy day was a cluster mess our house was filthy when we closed and we had over a 100 punch list items and not minor issues. We couldn’t even move in the first week we closed because our CM kept promising things would be done prior to closing - lies all lies some issues had been outstanding since pre drywall and he waited until the day of closing to fix things. If we had it to do over again - we would not buy from Lennar. Oh and the warranty folks that are just as bad waste of time they set up these calls and give you dates and times with contractors to fix issues then the vendors call you right back to schedule because whatever dates and times Lennar gives you are wrong! Horrible experience! We’ve built 3 homes and this Lennar home is by far the worst! ... More

I have smoke alarms constantly going off. I need someone to address this asap! I have reached out to the contractor with no help!

We purchased a home a few months ago. With some items not finished, but we could longer be in rental so we’re in a bad situation after our house sat for about 3-4 months with minimal to no work done. We closed 3 months late. We still are living in a house with unfinished items and poor quality workmanship. Then we are constantly flat out lied to through out the entire build process and now trying to get warranty issues addressed. My tubs all have rust rings in them and had them at time of closing. My house wasn’t even cleaned. Windows have paint on them, Mia stains on soffit, concrete work is stained and honestly finished at a bad quality. The product you handed over to me and many people I know on my street is downright awful. You should honestly be ashamed of yourselves and your management and anyone who is a lennar employee. Not only will I never buy another lennar home I will always warn people and I will tell everyone about my experience with your company and how truly awful this experience was and badly built this house is. ... More

Lennar used pressure sales techniques - it was clear very early on in the process that it was about moving product for them - they cared very little about whether the buyer was having a positive experience. they approached each piece of the buying process as " do it now or we will just replace you with the next buyer" at one point they sent over a 45 pg document at 11;30pm on a Sunday night and expected it signed by 9am the next morning - classless, ruthless & purely profit motivated

If you want a Brand new house that you have to fix, buy a Lennar Home. Outside of the lack of craftsmanship throughout the home and garage, there was very little oversight on the contractors during the building process. We would be told that certain things were being done on the home and then find out that nothing had been worked on in weeks. Our home sat for 12 weeks during the inspection process and was failing inspection due to the issues that were there from the initial inspection. Lennar told us that it was making progress until we saw the actual inspection documents that showed the negligence in the build. There is such a lack of oversight and a lack of caring from Lennar because in this housing climate, they can always find another buyer. Phone calls and text messages would just be ignored and then the construction managers would act surprised when the concerns that were brought up became issues towards the end. We have been in our “new fixer-upper” now for over a month and the quality of work is awful. The finishes from painting to actual framework look as if I would have done them myself. Windows that don’t latch, doors that don’t shut correctly, siding that is missing leaving the home exposed, walls where you can see where they were patched, paint that doesn’t match, raw wood exposed, yard that wasn’t leveled, and bowed walls on the third floor (something we brought up prior to the inspection phase) are just some of the issues. If you are buying a Lennar home, expect to put in an extra $10,000-$20,000 after the fact just because they don’t want to do it right the first time and they hope that you get tired of calling them out. They beat you into submission purely by ignoring or delaying their response by weeks at a time. Buying the home based on layout was easy as they look great. Watching them build the home was a nightmare that made me second guess every penny that we spent on the home. We will keep our fingers crossed. ... More

Our experience with Lennar was horrible. The quality of our home is terrible and our construction manager, Eric, didn't care about doing his job. He lied and dismissed our concerns. We failed our framing inspection multiple times due to Eric not doing his job. We had a 3rd party inspector come out and pointed out things that were wrong with our framing. Multiple times Eric lied to us saying everything in our report was fixed, just for us to find out it wasn't. On our pre close walk through he didn't want to hear our concerns about all the issues and we had to make him do the blue tape walk through. On the day of close nothing from our check list was completed. He said straight to our face, I have 20 homes, what do you want from me. Our home was 4 different colors due to them not being able to match paint during touch-up. Eric's response, it is what it is. We went over his head to his boss and the next day we had area reps, the paint company owner and the paint manufacturer at our home saying something was messed up and they needed to repaint. Eric made this whole situation a nightmare. The quality of our home is so bad... It is built like a $100,000 home, not the price they charged us, just short of 1 million. The caulking job through out the house is a joke, you can see every drywall seems, drywall patches are super noticable. They used the cheapest paint and materials. They used the cheapest contractors and it shows. The funny part is when we called them out on the lies and the dishonest communication Eric and our sales rep Gabe tried to cancel our contact because we were being unreasonable. You know asking them to be honest and communicate with us. On close we had them create an expectation list for a ton of items that should of been caught by Eric... But again he didn't care. We are 2 months past close and we have to email them every day to get them to honor their promise. Still everything isn't fixed. Lennar does not care about your home or their customers, just their money. ... More

Not impressed one bit by this company. Too many corners cut.

This was and continues to be a bad experience. The construction quality is embarasingly bad. The customer services is unprofessional and helpful. Lennar "takes the money and runs".

Irresponsible project manager and low quality of workmanship. My worst experience ever from buying a new home in years.

We were given the opportunity to "punchlist" the home and many of the items were either unaddressed or the tape marks remained after we moved in. The craftsmanship was really poor, as well as the quality of materials. The project superintendent talked down to all of us on the buyer side, including arguing over a clear code violation until it had to be escalated above his head. It was very clear that the priority was speed to market and margin over any sort of pride in their work or customer satisfaction.

Has been almost two months and I still have issues not fixed with little communication. Finishing touches around the house were terrible. House was not cleaned prior to closing. Overall nightmare trying to actually make this house a home.

Avoid Lennar. The house is still a construction zone 5 months after closing and follow up has been terrible. I will never buy another Lennar home.

Rusty has been great he has gone above and beyond to try to get issues fixed. But the rest of the people that work for Lennar are just there for a check.

After being closed for 5 months, one of our bathrooms still is not functional. The diverter valve which controls the flow of water between the tub and shower head was installed upside down which causes water to flow from both the shower head and tub faucet simultaneously. Weather stripping is still missing on the rear door (it was never installed). The list goes on and on. I would never recommend Lennar as a builder and would certainly never recommend using their mortgage service.

We have been in our home for 6 months now and it still is not complete. We should not have closed but we trusted that they would complete items on the list in a timely manner. I would run far, far away from Lennar.

So not sure where to start. Bought house with down payment, Lennar waited 3 months to start building, we went through 3 Construction managers, the 3rd one quit 2 weeks after we closed. Craftmanship is awful!! walls are wavy, paint is extremely cheap. Calking throughout home is bad. DO NOT BUY LENNAR HOMES. When we did our walk through we found issues, they told us that these issues would not hold off closing, I asked for all issues to be taken care of prior to closing. We found out during final walk through only a few were taken care of, the 3rd CM didn't even care about the issues. Now 4 months after close we have blue tape all over our walls to show where imperfections are in the tape/mudding area. Waiting 4 months for a new back door, outside hardi plank needs to be touched up and painted. Find that the trades do not respect each others work, one trade comes in and damages another trades work. DO NOT BUY LENNAR if is wasn't for the poor warranty staff nothing would get done. Lennar white collars only want to make money. Area managers don't care about your 400k home and quality of the craftmanship. ... More

Overall so disappointed We had delays and issues that were never communicated until we went higher up At this point the VP of the area said quote “If you don’t want the home tell me and we will give you your money back” WOW!

From the start it was a struggle. Seeing the quality from frame to finish was troubling. Todd at Eagle home mortgage was great to work with for the year long process.

Absolutely the worst experience we have had in the 7 home we have purchased.

I would never buy another home built by Lennar. EVER.!!!!!

I had Lennar build me a home in Liberty Village Goose Creek, SC 5/2020 and what a terrible unprofessional experience it has been. Do not allow them to con you into closing when there is outstanding work or issues that remain. They will tell you they guarantee they will fix your issues, and that problems are tracked by the Charleston office, and then blow you off as they did us after closing. Look them up in Better Business Bureau and Consumer Affairs. Their work in Florida is even worse than SC. Definitely go with another builder. The floor in the picture is where my dresser sits on top in the Master Bedroom. The dresser shakes and rattles and the attached mirror shakes violently when I walk past. Lennar says no problem noted and they refuse to fix. You can clearly see rotten wood they used for flooring/framing. The pic of the roof displays a group of nails shot up thru from the inside. There were actually 2 areas like this on my roof. One would think the worker repairing this area would have caught this but, the homeowner had to notice from the ground level. We asked the worker to walk the entire roof and check for more nails but, apparently too difficult. Lennar doesn't care. Another pic is of the threshold transition to the garage they couldn't make right so they use 3 types of wood. Mud dripping over the door frame so they just paint over it rather than remove. Puddles of wetlands liquid come up thru the driveway expansion joints, daily. Can't hammer a nail or miter molding. Just paint over it. Lennar says, no extra charge. Enjoy! ... More