Lennar Reviews in Charleston, SC

I just closed on my 8th home, and unfortunately, this was the most unprofessional and frustrating experience of them all. While I am thrilled to be in Carnes Crossroads, the process with Lennar was a major letdown. Key Issues: Poor Construction Management: My construction manager was so sloppy that I eventually gave up on a repair request and fixed it myself before closing. Subcontractor Negligence: Contractors left permanent stains on the garage floor, deck, and concrete outdoor areas that cannot be removed. Lennar Mortgage was the WORST: I was cycled through three different agents who never briefed one another, forcing me to repeat information constantly. Closing Nightmare: It took two appointments and over three hours to close due to an archaic, back-and-forth document approval process. Poor Communication: The selling agent frequently provided incorrect information and failed to follow up on basic requests. The Verdict: If you walk through Carnes Crossroads, you can clearly see the supreme construction quality in the original section compared to the newer Lennar section. I am buying into this beautiful neighborhood, but certainly not because of the house quality or the builder's service. Brace yourself for a DIY approach if you buy here. ... More

After visiting many homes for sale our last visit was to a Lennar home. The Lennar home had everything that we were searching for in a home. The lending process was a bit stressful but the entire Lennar team were both professional and very nice. Any questions were answered in a timely manner. The home inspection went well and the minor things that were noted were immediately addressed. We have been in our new home for just a few weeks and we just love everything about our home. I have rented 4 homes and purchased 4 homes prior and this is by far my favorite.

I have had a very difficult time me window treatments the windows are all out of square. I had to return $5000. dollars worth of custom cut window treatments to Lowe’s due to the windows being out of square, and yes Lowe’s did do the measurements for the blinds. I am meeting with 2 more blind businesses this week, hopefully they can get the blinds made and installed. The back porch ceiling shakes so badly in the wind it sounds like it going to tear away and the outside vent on the stove hood flaps so loud in the wind. I called the project manager about all of these issues and he said everything was installed per the manufacturer plans and the issues are “normal”. Also I think the garage should have been finished in the price of the house. The DR Horton house I live in now had a finished garage, and window treatments installed in the building phase. The street behind the garage is not wide enough. If the across neighbors are parked in their driveway and we can’t use part of their driveway to get into ours we run over the grass. The Sod has issues all around the house, sunken places, spots that are bare. It is embarrassing for me to have these issues in a $500k dollar home. How can all of this be normal? The truth is that it is bad design and poor craftsmanship. I don’t live in the house, it’s a rental investment property and I’m frankly very concerned about complaints that may come and according to the project manager there’s nothing that can be done. The positives are that the home is beautiful and I love the porches. ... More

The Lennar sales team and construction project manager were totally informed and knowledgeable about the entire process. It was a pleasure meeting and working with them.

This was our first home in USA and it was a very easy process with Lennar sales team. Very helpful and professional service. Not much happy about the construction team as we had to go back to them several times with issues and took longer to respond.

Issue elevated regarding outside AC unit fully block access to the side of the house and not matching blue prints which shows AC in the back of the house. Issue was not resolved and representatives seem to not care about me being unable to bring lawnmower or similar equipment to maintain the side yard.

Several things wrong with home. Process to get things resolved is ridiculous.

When Lennar contractor pour the foundation for our house they didn’t level the foundation foundation therefore when the flooring was put in there were low and high spots throughout the house. Even though they removed the flooring and removed Natalie’s it again but they could not get it right. Our furniture throughout the house are not level. The light switches in the bathrooms were installed behind the door when you walk in the dark you have to open the door all the way and look for the wall switch.

I had a great experience buying with Lennar. Allicia and Amy made the process so easy and Garrett kept me updated and fixed any concerns I had. I would, and have, recommend buying with Lennar!

Happy we got the Labor Day sale, great price reduction, construction was completed on time. Used Lennar's closing attorney, great experience.

I feel it is too soon to rate the house. There has been a lot of issues with Lennar homes so we will see. I have had 2 issues so far and they did get resolved quickly. I love the area we are in and the house we chose. The approval process was a hassle. But Kimberly B in SC was amazing.

The experience of buying a home in Summers Corner has been pretty smooth. Our salesperson, Karl, was a true asset in the complete process. Was the home perfect? No, some issues here and there, but the response has been fantastic. Overall, we are very pleased and love the home we chose.

We had a great experience with our building manager, Mike! No major issues, but a couple of minor ones that we will wait to have fixed as more inconviences than issues.

I have been lied to by almost everyone associated with Lennar. Starting with Lennar Mortgage to the new construction manager at the 3 final house walkthroughs. Promises made promises broken. Even the warranty process where cases are closed when parts on order take longer than Lennar likes. And another created when work scheduled and closed again when work not completed. Only to be resubmitted again and again. Who are you fooling? Not me. Lennar get your act together.

Our new home like many has a few things that need attention, it's taken a month to get one repaired, while another one we're probably going to be waiting for 2 weeks for the part and being the holidays, be next month before it's repaired. The overall expectations of the house has been met, there are some areas that would have been better like the laundry room being a foot wider would have made a big difference. The dining area would be great if they stressed the area for a ceiling fan, it's only set up for a light fixture. The house meets all of our needs and we're excited to see the community grow and all it has to offer. ... More

Overall, construction choices feel slapped together with no fore-thought on the completed project. Lower quality trim shows areas that should have been sanded smooth prior to painting. Have had an issue in my yard since day one, and have been tossed between HOA and Lennar for resolution. I had high hopes for this next chapter in my life.

The home buying process is not for the faint at heart but the Lennar team from sales to the lender were very helpful.

Great experience from start to finish

The house was not completed on the date it was first offered. Other houses next to us were started after ours and completed before ours while ours stood vacant without any workers for days. The quality of numerous items is subpar. The paint is very low quality and the attention to detail is very low. Not the quality of a professional painter. We moved in only to find the plumbing blocked up by the cleaning crews cloths. Had to have a plumber come and unplug the entire plumbing system after it backed up and no one responded until the next day! Seems that these houses are put together as quickly as possible without the use of quality professionals but the use of low cost low ability immigrants. Several of the appliances had to be secured further after we moved in as they were not completely installed before closing. These houses will be nice but it will take the fixing of numerous items. For the price we pay I feel these items all should be done and done with quality professionals not cheap laborers. ... More

Knowledge of Lennar Builder from Florida led us to trust them and Purchase our new home here in Carnes. We highly recommend them as builders and their promptness to anything we have found since closing has been superb.

Communication process was very poor and inconsistent( another family member bought at same time we did) construction managers were not identified to us until very end and were just in a hurry to get through the process. Yard landscaping was very poor as chunks of rocks and clay were hidden under pine straw. Many plantings were in such poor shape that they died within 30 days of closing.Found broken sprinkler heads and water pressure for system is poor.

We love our home and community! The problem we have is that there was an extremely obvious defect in the installation of our Dormer windows and we have been battling for 3 days with Lennar to simply fix it. We have submitted the obvious cracked window trims and being told that is normal. We have inspected every other house in our section and NONE of the other houses have the issue. Very frustrating being blatantly lied to in order to just try and get us to accept crappy workmanship.

Holly was amazing and was very responsive and helpful at every question or issue that arised. Carter was helpful with anything we needed. The large issue has been the lawyer and analyst they missed a few things and rushed through the paperwork missing multiple things and causing issues which to this day have still not been figured out. Tom and Diane were all over the place and contradicting themselves and each other through the whole process. We are still out almost 1000 because of they wrote a check to a creditor that can't be cashed and we have waited nearly two month for this issue to be fixed for something that was paid off in July and we closed end of September. They missed this and tried to give some terrible excuse for the reasons why. They made a mistake and its been unacceptable the way they have tried to fix the situation or I should say haven't fixed the situation. Ive sent in numerous documents stating its paid off and I still have not had the checked changed to my name so I can recoup my own money I paid twice now. On the positive the house is great , love the location, everything else has been wonderful but that situation is beyond unacceptable at this point. It seems oh well you closed so not our problem we messed up tough luck. That will get fixed maybe at some point if not you're out 1000 ... More

Bought a new home in Horizons CC in September. Recognized a great opportunity and took advantage of it. The team I worked with were great. From Paul C in Sales, Kenny for the walk through, Field for the mortgage to Lindsey in customer support. The experience was great.

Major construction issue brought to us days before settlement was scheduled.They didn’t run electric from the house to the street! AC hadn’t been installed, no one worked on all the unfinished work on the inside for quite some time. All painting and finish work is absolutely awful. We were told much will be corrected but nothing was done. Delay after delay and if they did the work needed on the inside, it would delay settlement even further. We were told our expectations were too high and that we weren’t buying a home on Kiawah Island or Mount Pleasant (we’re in Summerville). We should have walked and I regret accepting what I came to realize was a very bad idea and experience. ... More