Lennar Reviews in Charleston, SC

The "Lennar Experience" is an absolute joke. I knew what I was getting into with a cookie cutter new build but I was not expecting the process and employees to be the worst part of the whole experience. If I could do it again I would run away. Our CM, Tate, was an absolute disaster and was more worried telling me about some facebook group that complains about him then actually fixing problems we pointed out at 3 different walk throughs. The fact he still has a job shows Lennar has zero care about quality and just pumps them out. Since moving in a few months ago we have had over 10 different warranty visits and 3 different CMs come clean up Tate's issues. The only saving grace is the warranty claims representative has been so understanding and communicates well. Which is the complete opposite from what the way sales and construction team operate. Its almost as if Lennar purposely pumps these houses out just to let Warranty team deal with fall out. ... More

Only person that was phenomenal was the loan officer, Amy, her response to all questions and all concerns were answered promptly as far as construction and sales. Their attention and response was absolutely horrifying and I would never purchase a home from Leonard again, nor would I recommend anyone to my family or my s purchase from Lennar

We have been lied to, misled, dismissed, and a few other negative experiences during our Lennar purchase and ownership. From the first problem with the closing date requested when making our offer through our first significant warranty claim, it has been problem after problem, and struggle after struggle. This is our third new home purchase, and I feel we are familiar with how this process should go. Lennar has been the worst experience of the three. No one seems to care and no one seems to be empowered to do the right thing, let alone resolve anything. Running out of places to turn for help, and this is just the start of our home ownership. ... More

Be careful and double check everything

I am a single mom of two who lived with family for many years in order to save to be able to buy a home. I shopped for a house for a solid year before deciding on one. Lennar took what should have been an exciting and happy event and turned it into the WORST EXPERIENCE EVER! From a botched initial closing that I literally wasted an entire day off from work for to a rushed closing 2 weeks later with no New Home Orientation (and still haven't gotten one even though I've requested it several times). Drywall work throughout the house is aweful, the wrong cabinets were installed in part of my kitchen and the wrong vanity in my guest bath... which I had to figure out for myself by looking at neighbors with same floorplan. I also had to discover myself via neighbors that they completely forgot to install my attic access in my garage. Trim work throughout the home is crappy with dents and nails left sticking out. Absolutely no attention to detail in a house that was $$$$. My CM had the tactics of a used car salesman. I wish I could say the warranty side performed better but that's been aweful as well. Almost 4 weeks since turning in items and not a single thing fixed to date nor even scheduled. My advice - DONT BUY LENNAR UNLESS YOU HAVE TO FOR LOCATION REASONS (like myself). If you do, make sure you don't sign anything until everything is complete and 100% happy ... no matter what they promise you! ... More

Workmanship is inferior and many of the materials that were used should never have been used. I’ve been in my house for only 2 months and already considering selling it.

Worst home buying experience only except for my realtor. Would never buy another Lennar home or recommend to anyone!!

Everything about this home buying process was miserable and it was made worst when we moved in. We spent over a million dollars on this home and it is made so poorly. They even forgot to put air ducts in my home.. how do you miss that. The only thing that has come out of it, is that these issues have made me bond with my neighbors over our infatuation of Lennar and our home. I even told one of the builders I wasn't happy with lennar and as opposed to asking me why.. he said "thats a common theme". If it is a common theme then fix it. I am so incredibly disappointed that I can't enjoy my million dollar home ... More

Very poor workmanship with numerous issues for a brand new home. Poor quality materials with rushed installation lead to poor quality. Extremely poor attention to detail.

Absolute horrible experience from beginning with our sales person to the very end. They have no ethics and do not follow true building codes. Sakes people tell you lies, the floor plan is 3rd grade pictures, craftsmanship of the house is beyond low grade, project managers aren’t even licensed builders which is why so many issues occur. No follow up from top to bottom. I closed in September and have 3 page punch list that has taken forever. I’ve had to have outside vendors come in. 48 outlets on 2 breakers isn’t even electrical code despite them trying to convince you it is. I can go on forever with all of the issues that have and are occurring. Lennar doesn’t care so avoid buying a Lennar home. I will continue to advocate this message on every social media platform until this corruption is exposed. ... More

Horrific! Nothing about Lennar says professionalism. Poor craftsmanship and poor customer service. Our new home has more issues than a fifty year old home. We basically had to do our CM’s job because he didn’t. Even the closing was a joke! What should have been a happy day was a cluster mess our house was filthy when we closed and we had over a 100 punch list items and not minor issues. We couldn’t even move in the first week we closed because our CM kept promising things would be done prior to closing - lies all lies some issues had been outstanding since pre drywall and he waited until the day of closing to fix things. If we had it to do over again - we would not buy from Lennar. Oh and the warranty folks that are just as bad waste of time they set up these calls and give you dates and times with contractors to fix issues then the vendors call you right back to schedule because whatever dates and times Lennar gives you are wrong! Horrible experience! We’ve built 3 homes and this Lennar home is by far the worst! ... More

I have smoke alarms constantly going off. I need someone to address this asap! I have reached out to the contractor with no help!

We purchased a home a few months ago. With some items not finished, but we could longer be in rental so we’re in a bad situation after our house sat for about 3-4 months with minimal to no work done. We closed 3 months late. We still are living in a house with unfinished items and poor quality workmanship. Then we are constantly flat out lied to through out the entire build process and now trying to get warranty issues addressed. My tubs all have rust rings in them and had them at time of closing. My house wasn’t even cleaned. Windows have paint on them, Mia stains on soffit, concrete work is stained and honestly finished at a bad quality. The product you handed over to me and many people I know on my street is downright awful. You should honestly be ashamed of yourselves and your management and anyone who is a lennar employee. Not only will I never buy another lennar home I will always warn people and I will tell everyone about my experience with your company and how truly awful this experience was and badly built this house is. ... More

Lennar used pressure sales techniques - it was clear very early on in the process that it was about moving product for them - they cared very little about whether the buyer was having a positive experience. they approached each piece of the buying process as " do it now or we will just replace you with the next buyer" at one point they sent over a 45 pg document at 11;30pm on a Sunday night and expected it signed by 9am the next morning - classless, ruthless & purely profit motivated

If you want a Brand new house that you have to fix, buy a Lennar Home. Outside of the lack of craftsmanship throughout the home and garage, there was very little oversight on the contractors during the building process. We would be told that certain things were being done on the home and then find out that nothing had been worked on in weeks. Our home sat for 12 weeks during the inspection process and was failing inspection due to the issues that were there from the initial inspection. Lennar told us that it was making progress until we saw the actual inspection documents that showed the negligence in the build. There is such a lack of oversight and a lack of caring from Lennar because in this housing climate, they can always find another buyer. Phone calls and text messages would just be ignored and then the construction managers would act surprised when the concerns that were brought up became issues towards the end. We have been in our “new fixer-upper” now for over a month and the quality of work is awful. The finishes from painting to actual framework look as if I would have done them myself. Windows that don’t latch, doors that don’t shut correctly, siding that is missing leaving the home exposed, walls where you can see where they were patched, paint that doesn’t match, raw wood exposed, yard that wasn’t leveled, and bowed walls on the third floor (something we brought up prior to the inspection phase) are just some of the issues. If you are buying a Lennar home, expect to put in an extra $10,000-$20,000 after the fact just because they don’t want to do it right the first time and they hope that you get tired of calling them out. They beat you into submission purely by ignoring or delaying their response by weeks at a time. Buying the home based on layout was easy as they look great. Watching them build the home was a nightmare that made me second guess every penny that we spent on the home. We will keep our fingers crossed. ... More

Not impressed one bit by this company. Too many corners cut.

This was and continues to be a bad experience. The construction quality is embarasingly bad. The customer services is unprofessional and helpful. Lennar "takes the money and runs".

Irresponsible project manager and low quality of workmanship. My worst experience ever from buying a new home in years.

We were given the opportunity to "punchlist" the home and many of the items were either unaddressed or the tape marks remained after we moved in. The craftsmanship was really poor, as well as the quality of materials. The project superintendent talked down to all of us on the buyer side, including arguing over a clear code violation until it had to be escalated above his head. It was very clear that the priority was speed to market and margin over any sort of pride in their work or customer satisfaction.

Has been almost two months and I still have issues not fixed with little communication. Finishing touches around the house were terrible. House was not cleaned prior to closing. Overall nightmare trying to actually make this house a home.

Avoid Lennar. The house is still a construction zone 5 months after closing and follow up has been terrible. I will never buy another Lennar home.

Rusty has been great he has gone above and beyond to try to get issues fixed. But the rest of the people that work for Lennar are just there for a check.

After being closed for 5 months, one of our bathrooms still is not functional. The diverter valve which controls the flow of water between the tub and shower head was installed upside down which causes water to flow from both the shower head and tub faucet simultaneously. Weather stripping is still missing on the rear door (it was never installed). The list goes on and on. I would never recommend Lennar as a builder and would certainly never recommend using their mortgage service.

We have been in our home for 6 months now and it still is not complete. We should not have closed but we trusted that they would complete items on the list in a timely manner. I would run far, far away from Lennar.

So not sure where to start. Bought house with down payment, Lennar waited 3 months to start building, we went through 3 Construction managers, the 3rd one quit 2 weeks after we closed. Craftmanship is awful!! walls are wavy, paint is extremely cheap. Calking throughout home is bad. DO NOT BUY LENNAR HOMES. When we did our walk through we found issues, they told us that these issues would not hold off closing, I asked for all issues to be taken care of prior to closing. We found out during final walk through only a few were taken care of, the 3rd CM didn't even care about the issues. Now 4 months after close we have blue tape all over our walls to show where imperfections are in the tape/mudding area. Waiting 4 months for a new back door, outside hardi plank needs to be touched up and painted. Find that the trades do not respect each others work, one trade comes in and damages another trades work. DO NOT BUY LENNAR if is wasn't for the poor warranty staff nothing would get done. Lennar white collars only want to make money. Area managers don't care about your 400k home and quality of the craftmanship. ... More