Lennar Reviews in Charleston, SC

A little unhappy with quality of drywall install and sod could have been layed more evenly.

The builder works toward customer service goals.

We loved Ashley (the Lennar rep who sold us our home), but their customer service department is not very responsive. We had several things that were not completed or in bad shape upon moving in and we still have not had those things repaired. We have been in our home since February of this year.

Do not close unless home is “complete” correctly. We had a “punch list” of over twenty items not complete at closing and here now 4months later still many things not complete. Get a home inspection.

Issues were not addressed promptly, corners were cut on quality and some pieces were thrown together and not built correctly, like the island in the kitchen. The best part about this process was the sales person, Penny!

I’m 70 years old. This is the first house I bought in 40 years. I have been pleasantly surprised at how smoothly this has gone through the guidance and hard work of the people at Lennar. Thank you very much.

So not sure where to start. Bought house with down payment, Lennar waited 3 months to start building, we went through 3 Construction managers, the 3rd one quit 2 weeks after we closed. Craftmanship is awful!! walls are wavy, paint is extremely cheap. Calking throughout home is bad. DO NOT BUY LENNAR HOMES. When we did our walk through we found issues, they told us that these issues would not hold off closing, I asked for all issues to be taken care of prior to closing. We found out during final walk through only a few were taken care of, the 3rd CM didn't even care about the issues. Now 4 months after close we have blue tape all over our walls to show where imperfections are in the tape/mudding area. Waiting 4 months for a new back door, outside hardi plank needs to be touched up and painted. Find that the trades do not respect each others work, one trade comes in and damages another trades work. DO NOT BUY LENNAR if is wasn't for the poor warranty staff nothing would get done. Lennar white collars only want to make money. Area managers don't care about your 400k home and quality of the craftmanship. ... More

Let’s start off with the good. Jennifer in the sales team, was great to work with. Everything else has not been a good experience. The craftsmanship of the house is not of the quality you would expect from Lennar or any home builder. There are so many issues with the home. Once we submit a ticket the team try and take the easy way out of fixing the problem and then it looks worse than it did originally. The team have to fix it numerous times and it fix is not of the quality you would want for a brand new home. Another issue is the lack of responsiveness to getting open tickets done. We have opened tickets do to poor craftsmanship and sometimes they will close them without fixing them. I would not recommend Lennar as a home builder. ... More

I had a great experience and we could not be any happier with our new home.

Overall so disappointed We had delays and issues that were never communicated until we went higher up At this point the VP of the area said quote “If you don’t want the home tell me and we will give you your money back” WOW!

As I first time homebuyer, I was nervous and clueless about the whole process but Lennar answered all of my questions, concerns and made everything very easy!

Make sure you have a Realtor BEFORE visiting model homes!!

Quality of materials and workmanship is subpar. There seems little quality control at all stages of the building process. The subcontractors did a poor job and no one called them on it or made them fix it before closing. The closing punch list disappeared after closing day. For example…..Driveway (cement) is two toned because they cracked it and just patched it. Our walkway (cement) is all spotted because they poured it in heavy rain. Now Lennar says it’s not under warranty immediately after closing. We ran two months behind schedule. That is consistent throughout our neighborhood. Other builders in the neighborhood did not have these issues. The lack of choices is frustrating and Lennar’s favorite word is NO. It appears Lennar can not provide what a customer really wants at this $800k-1 million dollar price point. Or meet customers quality expectations at this price point. They’re just taking advantage of a strong sellers market in our area. They’re idea is “take it or leave it” because we can sell it to someone else. ... More

From the start it was a struggle. Seeing the quality from frame to finish was troubling. Todd at Eagle home mortgage was great to work with for the year long process.

It’s a new never lived in home

We have asked multiple times for help fixing our yard and have been ignored constantly. When we closed on our home we were told that if our yard needed to be re-sodded then they would take care of it since it was January when they laid it initially. Since then, we have asked for help and have not heard from anyone. They told my husband that the task was “too labor intensive” for them to do, so my husband ripped out the old sod himself to help speed up the process. When he did this he found concrete, drywall, metal stakes and so much more underneath our sod preventing it from growing that was carelessly left by the builders. Now we are asking for new sod to be laid and can’t seem to get help from anyone. ... More

We love the home despite the fact that we are still having to deal with punch list issues prior to closing now that we’ve been in the home for 4 months. The Lennar agent our realtor worked with was not trustworthy come to find out on things we were told early on when we decided to buy. Lennar management is horrible! I wouldn’t ever seek out to work with this builder ever again.

Experienced numerous problems from purchase to closing. Did not receive things we were told were included in house. Couldn't even get in house for a couple of days after closing. Still unresolved problems. Overall was not a good experience.

The project manager and after close the warranty manager for my home have been extremely helpful at resolving any issues. There's a lot of new technology and they've taken the time to walk me through everything and even followed up to make sure everything was still functioning as excpeted.

If you want a quick build with tons of issues and half butt work? Go with Lennar! Fit and finish is embarrassingly bad. Having Lennar fix the grout in the master because the workers stained it with moody shoes. At first they weren’t going to fix but thank God for the amazing people in warrenty. That’s about all that’s good with Lennar is their warranty department. Guess they needed a good one with all the issues they have. Walls aren’t straight, base boards are wavy and/or chipped with paint just put over top, paint everywhere on everything. Looks like a Jackson Pollock painting until I had to clean it. Floors can’t let water stand because the seams will swell (cheap), interior doors are all splitting on the sides, appliances...guess what? Cheap as cheap gets. Had to have them come blow more insulation above a 2nd floor room because it literally had none! Framing lumber used is #2 lumber (cheap). I would ask the builder questions as to why the rafters were crooked, he would literally shrug his shoulders and not respond. Weird response from the guy who’s building my home possibly? 0/10 would not buy again or recommend. I will be moving out of this house before 10 years because I know this house will have structural issues. First big hurricane we get, house may not be here. Take some pride in your work Lennar! If you do the right thing the first time you won’t have to come fix the errors. Again probably why they have good warranty department. ... More

Good price. Good features. Good floor plans. Poor warranty service after move in. Still have a window that won’t lock after 4 months along with other issues. Poor workmanship.

Overall a positive experience, we are very happy with our new home.

We love our home, but Lennar could improve on resolving issues in a timely manner.

They just don't care. Everyone home buyer (including all of my neighbors in the hood felt like a number to the sales team and the building team.

how had a few problems nothing serious. problems are repaired as I submit request